SLA(ServiceLevelAgreement)ServiceManagementServiceNowSERVICEThird-partycontactsServiceDesignPackageComponentsKeyPerformanceIndicatorThe ChangeManagementProcessOwnerITILServiceManagementRetiredservicesServiceProviderInformationsecurityManagementInsourcingAxelos5BusinessValueITSMSupplierManagementServiceDeskStrategicAssessment1980StakeholdersThird-partycontactsSLA(ServiceLevelAgreement)ServiceManagementServiceNowSERVICEThird-partycontactsServiceDesignPackageComponentsKeyPerformanceIndicatorThe ChangeManagementProcessOwnerITILServiceManagementRetiredservicesServiceProviderInformationsecurityManagementInsourcingAxelos5BusinessValueITSMSupplierManagementServiceDeskStrategicAssessment1980StakeholdersThird-partycontacts

RIO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SLA (Service Level Agreement)
  2. Service Management
  3. ServiceNow
  4. SERVICE
  5. Third-party contacts
  6. Service Design Package
  7. Components
  8. Key Performance Indicator
  9. The Change Management Process Owner
  10. ITIL
  11. Service Management
  12. Retired services
  13. Service Provider
  14. Information security Management
  15. Insourcing
  16. Axelos
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  18. Business Value
  19. ITSM
  20. Supplier Management
  21. Service Desk
  22. Strategic Assessment
  23. 1980
  24. Stakeholders
  25. Third-party contacts