BCSE, thisis.....Howmay I helpyou?Iunderstandyourfrustration.Have aniceday.What canI help youwithtoday?Thankyou forholding.Please.I'm sorry, Ididn't hearwhat youasked.I'm sorry, Ididn't hearwhat yousaid.I'm glad Icouldassistyou.What isyour FIPScode?Have youtried theCSWS?Your AOPrecord #is...How longago did yousend usyour AOP?If you do notstopyelling/searingat me I willhave to end thiscall.Please holdfor a minutewhile Iresearchyour case.Have aniceday.Was themothermarried toanyone at thetime of birth?Thankyou.You'rewelcome.Do you haveanyadditionalquestions forme?Will youplease holdfor a minutewhile I checkon that?What isyourcurrentaddress?What isyour FIPScode?Unmomentopor favor.BCSE, thisis.....Howmay I helpyou?Iunderstandyourfrustration.Have aniceday.What canI help youwithtoday?Thankyou forholding.Please.I'm sorry, Ididn't hearwhat youasked.I'm sorry, Ididn't hearwhat yousaid.I'm glad Icouldassistyou.What isyour FIPScode?Have youtried theCSWS?Your AOPrecord #is...How longago did yousend usyour AOP?If you do notstopyelling/searingat me I willhave to end thiscall.Please holdfor a minutewhile Iresearchyour case.Have aniceday.Was themothermarried toanyone at thetime of birth?Thankyou.You'rewelcome.Do you haveanyadditionalquestions forme?Will youplease holdfor a minutewhile I checkon that?What isyourcurrentaddress?What isyour FIPScode?Unmomentopor favor.

Helpline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BCSE, this is.....How may I help you?
  2. I understand your frustration.
  3. Have a nice day.
  4. What can I help you with today?
  5. Thank you for holding.
  6. Please.
  7. I'm sorry, I didn't hear what you asked.
  8. I'm sorry, I didn't hear what you said.
  9. I'm glad I could assist you.
  10. What is your FIPS code?
  11. Have you tried the CSWS?
  12. Your AOP record # is...
  13. How long ago did you send us your AOP?
  14. If you do not stop yelling/searing at me I will have to end this call.
  15. Please hold for a minute while I research your case.
  16. Have a nice day.
  17. Was the mother married to anyone at the time of birth?
  18. Thank you.
  19. You're welcome.
  20. Do you have any additional questions for me?
  21. Will you please hold for a minute while I check on that?
  22. What is your current address?
  23. What is your FIPS code?
  24. Un momento por favor.