Will youplease holdfor a minutewhile I checkon that?What isyourcurrentaddress?I'm glad Icouldassistyou.BCSE, thisis.....Howmay I helpyou?How longago did yousend usyour AOP?Have aniceday.Please holdfor a minutewhile Iresearchyour case.I'm sorry, Ididn't hearwhat youasked.If you do notstopyelling/searingat me I willhave to end thiscall.Have youtried theCSWS?Was themothermarried toanyone at thetime of birth?Iunderstandyourfrustration.What isyour FIPScode?What canI help youwithtoday?Please.What isyour FIPScode?You'rewelcome.Thankyou.Unmomentopor favor.Your AOPrecord #is...Thankyou forholding.I'm sorry, Ididn't hearwhat yousaid.Have aniceday.Do you haveanyadditionalquestions forme?Will youplease holdfor a minutewhile I checkon that?What isyourcurrentaddress?I'm glad Icouldassistyou.BCSE, thisis.....Howmay I helpyou?How longago did yousend usyour AOP?Have aniceday.Please holdfor a minutewhile Iresearchyour case.I'm sorry, Ididn't hearwhat youasked.If you do notstopyelling/searingat me I willhave to end thiscall.Have youtried theCSWS?Was themothermarried toanyone at thetime of birth?Iunderstandyourfrustration.What isyour FIPScode?What canI help youwithtoday?Please.What isyour FIPScode?You'rewelcome.Thankyou.Unmomentopor favor.Your AOPrecord #is...Thankyou forholding.I'm sorry, Ididn't hearwhat yousaid.Have aniceday.Do you haveanyadditionalquestions forme?

Helpline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Will you please hold for a minute while I check on that?
  2. What is your current address?
  3. I'm glad I could assist you.
  4. BCSE, this is.....How may I help you?
  5. How long ago did you send us your AOP?
  6. Have a nice day.
  7. Please hold for a minute while I research your case.
  8. I'm sorry, I didn't hear what you asked.
  9. If you do not stop yelling/searing at me I will have to end this call.
  10. Have you tried the CSWS?
  11. Was the mother married to anyone at the time of birth?
  12. I understand your frustration.
  13. What is your FIPS code?
  14. What can I help you with today?
  15. Please.
  16. What is your FIPS code?
  17. You're welcome.
  18. Thank you.
  19. Un momento por favor.
  20. Your AOP record # is...
  21. Thank you for holding.
  22. I'm sorry, I didn't hear what you said.
  23. Have a nice day.
  24. Do you have any additional questions for me?