What canI help youwithtoday?I'm sorry, Ididn't hearwhat yousaid.What isyourcurrentaddress?Was themothermarried toanyone at thetime of birth?I'm sorry, Ididn't hearwhat youasked.Your AOPrecord #is...What isyour FIPScode?Please.Have aniceday.I'm glad Icouldassistyou.Thankyou.Please holdfor a minutewhile Iresearchyour case.If you do notstopyelling/searingat me I willhave to end thiscall.You'rewelcome.Iunderstandyourfrustration.Do you haveanyadditionalquestions forme?Thankyou forholding.How longago did yousend usyour AOP?What isyour FIPScode?Will youplease holdfor a minutewhile I checkon that?Unmomentopor favor.Have youtried theCSWS?BCSE, thisis.....Howmay I helpyou?Have aniceday.What canI help youwithtoday?I'm sorry, Ididn't hearwhat yousaid.What isyourcurrentaddress?Was themothermarried toanyone at thetime of birth?I'm sorry, Ididn't hearwhat youasked.Your AOPrecord #is...What isyour FIPScode?Please.Have aniceday.I'm glad Icouldassistyou.Thankyou.Please holdfor a minutewhile Iresearchyour case.If you do notstopyelling/searingat me I willhave to end thiscall.You'rewelcome.Iunderstandyourfrustration.Do you haveanyadditionalquestions forme?Thankyou forholding.How longago did yousend usyour AOP?What isyour FIPScode?Will youplease holdfor a minutewhile I checkon that?Unmomentopor favor.Have youtried theCSWS?BCSE, thisis.....Howmay I helpyou?Have aniceday.

Helpline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What can I help you with today?
  2. I'm sorry, I didn't hear what you said.
  3. What is your current address?
  4. Was the mother married to anyone at the time of birth?
  5. I'm sorry, I didn't hear what you asked.
  6. Your AOP record # is...
  7. What is your FIPS code?
  8. Please.
  9. Have a nice day.
  10. I'm glad I could assist you.
  11. Thank you.
  12. Please hold for a minute while I research your case.
  13. If you do not stop yelling/searing at me I will have to end this call.
  14. You're welcome.
  15. I understand your frustration.
  16. Do you have any additional questions for me?
  17. Thank you for holding.
  18. How long ago did you send us your AOP?
  19. What is your FIPS code?
  20. Will you please hold for a minute while I check on that?
  21. Un momento por favor.
  22. Have you tried the CSWS?
  23. BCSE, this is.....How may I help you?
  24. Have a nice day.