You'rewelcome.How longago did yousend usyour AOP?BCSE, thisis.....Howmay I helpyou?What isyour FIPScode?If you do notstopyelling/searingat me I willhave to end thiscall.I'm sorry, Ididn't hearwhat yousaid.Was themothermarried toanyone at thetime of birth?Will youplease holdfor a minutewhile I checkon that?Have aniceday.What canI help youwithtoday?Do you haveanyadditionalquestions forme?Your AOPrecord #is...What isyourcurrentaddress?Have youtried theCSWS?Thankyou forholding.Please.Have aniceday.I'm glad Icouldassistyou.Please holdfor a minutewhile Iresearchyour case.Thankyou.What isyour FIPScode?Unmomentopor favor.Iunderstandyourfrustration.I'm sorry, Ididn't hearwhat youasked.You'rewelcome.How longago did yousend usyour AOP?BCSE, thisis.....Howmay I helpyou?What isyour FIPScode?If you do notstopyelling/searingat me I willhave to end thiscall.I'm sorry, Ididn't hearwhat yousaid.Was themothermarried toanyone at thetime of birth?Will youplease holdfor a minutewhile I checkon that?Have aniceday.What canI help youwithtoday?Do you haveanyadditionalquestions forme?Your AOPrecord #is...What isyourcurrentaddress?Have youtried theCSWS?Thankyou forholding.Please.Have aniceday.I'm glad Icouldassistyou.Please holdfor a minutewhile Iresearchyour case.Thankyou.What isyour FIPScode?Unmomentopor favor.Iunderstandyourfrustration.I'm sorry, Ididn't hearwhat youasked.

Helpline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You're welcome.
  2. How long ago did you send us your AOP?
  3. BCSE, this is.....How may I help you?
  4. What is your FIPS code?
  5. If you do not stop yelling/searing at me I will have to end this call.
  6. I'm sorry, I didn't hear what you said.
  7. Was the mother married to anyone at the time of birth?
  8. Will you please hold for a minute while I check on that?
  9. Have a nice day.
  10. What can I help you with today?
  11. Do you have any additional questions for me?
  12. Your AOP record # is...
  13. What is your current address?
  14. Have you tried the CSWS?
  15. Thank you for holding.
  16. Please.
  17. Have a nice day.
  18. I'm glad I could assist you.
  19. Please hold for a minute while I research your case.
  20. Thank you.
  21. What is your FIPS code?
  22. Un momento por favor.
  23. I understand your frustration.
  24. I'm sorry, I didn't hear what you asked.