Thankyou.BCSE, thisis.....Howmay I helpyou?Thankyou forholding.Have aniceday.Your AOPrecord #is...What canI help youwithtoday?Iunderstandyourfrustration.Please.Have aniceday.I'm sorry, Ididn't hearwhat youasked.How longago did yousend usyour AOP?If you do notstopyelling/searingat me I willhave to end thiscall.Have youtried theCSWS?Please holdfor a minutewhile Iresearchyour case.What isyour FIPScode?Do you haveanyadditionalquestions forme?I'm sorry, Ididn't hearwhat yousaid.What isyourcurrentaddress?I'm glad Icouldassistyou.Unmomentopor favor.What isyour FIPScode?Will youplease holdfor a minutewhile I checkon that?You'rewelcome.Was themothermarried toanyone at thetime of birth?Thankyou.BCSE, thisis.....Howmay I helpyou?Thankyou forholding.Have aniceday.Your AOPrecord #is...What canI help youwithtoday?Iunderstandyourfrustration.Please.Have aniceday.I'm sorry, Ididn't hearwhat youasked.How longago did yousend usyour AOP?If you do notstopyelling/searingat me I willhave to end thiscall.Have youtried theCSWS?Please holdfor a minutewhile Iresearchyour case.What isyour FIPScode?Do you haveanyadditionalquestions forme?I'm sorry, Ididn't hearwhat yousaid.What isyourcurrentaddress?I'm glad Icouldassistyou.Unmomentopor favor.What isyour FIPScode?Will youplease holdfor a minutewhile I checkon that?You'rewelcome.Was themothermarried toanyone at thetime of birth?

Helpline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you.
  2. BCSE, this is.....How may I help you?
  3. Thank you for holding.
  4. Have a nice day.
  5. Your AOP record # is...
  6. What can I help you with today?
  7. I understand your frustration.
  8. Please.
  9. Have a nice day.
  10. I'm sorry, I didn't hear what you asked.
  11. How long ago did you send us your AOP?
  12. If you do not stop yelling/searing at me I will have to end this call.
  13. Have you tried the CSWS?
  14. Please hold for a minute while I research your case.
  15. What is your FIPS code?
  16. Do you have any additional questions for me?
  17. I'm sorry, I didn't hear what you said.
  18. What is your current address?
  19. I'm glad I could assist you.
  20. Un momento por favor.
  21. What is your FIPS code?
  22. Will you please hold for a minute while I check on that?
  23. You're welcome.
  24. Was the mother married to anyone at the time of birth?