Thankyou forholding.What canI help youwithtoday?I'm sorry, Ididn't hearwhat youasked.What isyourcurrentaddress?Have aniceday.I'm glad Icouldassistyou.What isyour FIPScode?Have youtried theCSWS?Iunderstandyourfrustration.Please.I'm sorry, Ididn't hearwhat yousaid.If you do notstopyelling/searingat me I willhave to end thiscall.You'rewelcome.Unmomentopor favor.Your AOPrecord #is...Have aniceday.Thankyou.Please holdfor a minutewhile Iresearchyour case.Was themothermarried toanyone at thetime of birth?Do you haveanyadditionalquestions forme?What isyour FIPScode?How longago did yousend usyour AOP?BCSE, thisis.....Howmay I helpyou?Will youplease holdfor a minutewhile I checkon that?Thankyou forholding.What canI help youwithtoday?I'm sorry, Ididn't hearwhat youasked.What isyourcurrentaddress?Have aniceday.I'm glad Icouldassistyou.What isyour FIPScode?Have youtried theCSWS?Iunderstandyourfrustration.Please.I'm sorry, Ididn't hearwhat yousaid.If you do notstopyelling/searingat me I willhave to end thiscall.You'rewelcome.Unmomentopor favor.Your AOPrecord #is...Have aniceday.Thankyou.Please holdfor a minutewhile Iresearchyour case.Was themothermarried toanyone at thetime of birth?Do you haveanyadditionalquestions forme?What isyour FIPScode?How longago did yousend usyour AOP?BCSE, thisis.....Howmay I helpyou?Will youplease holdfor a minutewhile I checkon that?

Helpline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for holding.
  2. What can I help you with today?
  3. I'm sorry, I didn't hear what you asked.
  4. What is your current address?
  5. Have a nice day.
  6. I'm glad I could assist you.
  7. What is your FIPS code?
  8. Have you tried the CSWS?
  9. I understand your frustration.
  10. Please.
  11. I'm sorry, I didn't hear what you said.
  12. If you do not stop yelling/searing at me I will have to end this call.
  13. You're welcome.
  14. Un momento por favor.
  15. Your AOP record # is...
  16. Have a nice day.
  17. Thank you.
  18. Please hold for a minute while I research your case.
  19. Was the mother married to anyone at the time of birth?
  20. Do you have any additional questions for me?
  21. What is your FIPS code?
  22. How long ago did you send us your AOP?
  23. BCSE, this is.....How may I help you?
  24. Will you please hold for a minute while I check on that?