Completed a D2D enrollment NO cancellation for the day Transfer 2 calls for ETC payments Completed 3 verifications Assisted a customer with a dual account Serviced 4 PA accounts 4 send to LDC Serviced 8 ON accounts Spoke with 3 female Account Holders Created a collections Removal/Hold Issue Tracker Serviced a RELIABILL account Called 2 customers name 'JOHN' Sold or Retain on a 5-year program 2 Sold or Retained on a 3-year program Completed 4 MD verification Serviced 5 OH accounts Spoke with a customer with a q in their name Completed 2 OH verification 4 Sold or Retain on 1-year program Warm transferred a call to the correct department 3 or more positive feedback 3 NPS save Serviced 15 PA accounts Created a brand new enrollment Spoke with 3 customers with 'N' in their names Completed a D2D enrollment NO cancellation for the day Transfer 2 calls for ETC payments Completed 3 verifications Assisted a customer with a dual account Serviced 4 PA accounts 4 send to LDC Serviced 8 ON accounts Spoke with 3 female Account Holders Created a collections Removal/Hold Issue Tracker Serviced a RELIABILL account Called 2 customers name 'JOHN' Sold or Retain on a 5-year program 2 Sold or Retained on a 3-year program Completed 4 MD verification Serviced 5 OH accounts Spoke with a customer with a q in their name Completed 2 OH verification 4 Sold or Retain on 1-year program Warm transferred a call to the correct department 3 or more positive feedback 3 NPS save Serviced 15 PA accounts Created a brand new enrollment Spoke with 3 customers with 'N' in their names
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed a D2D enrollment
NO cancellation for the day
Transfer 2 calls for ETC payments
Completed 3 verifications
Assisted a customer with a dual account
Serviced 4 PA accounts
4 send to LDC
Serviced 8 ON accounts
Spoke with 3 female Account Holders
Created a collections Removal/Hold Issue Tracker
Serviced a RELIABILL account
Called 2 customers name 'JOHN'
Sold or Retain on a 5-year program
2 Sold or Retained on a 3-year program
Completed 4 MD verification
Serviced 5 OH accounts
Spoke with a customer with a q in their name
Completed 2 OH verification
4 Sold or Retain on 1-year program
Warm transferred a call to the correct department
3 or more positive feedback
3 NPS save
Serviced 15 PA accounts
Created a brand new enrollment
Spoke with 3 customers with 'N' in their names