MemberEligibility(LM)AdminUnlock onthe PortalFind AProviderCheckTraceClaimsStatusCheckAppealsInquirySubscriberWith aFamilyPlanProviderLocationChangePayMemberClaimClaim inProcessMemberEligibility(DD)ApprovedAuth(KP)Claim inReceivedTransferto theMWPTeamSent aFaxBenefitReissueofInsuranceCardVerbalBenefitBreakDown (KP)EscalatedCallReturnedCheckInformationClaimsMailingAddressPlan withMissingToothClauseMemberwith a childon theaccountCreateda FollowUpMemberwithMultipleAccountsMemberEligibility(LM)AdminUnlock onthe PortalFind AProviderCheckTraceClaimsStatusCheckAppealsInquirySubscriberWith aFamilyPlanProviderLocationChangePayMemberClaimClaim inProcessMemberEligibility(DD)ApprovedAuth(KP)Claim inReceivedTransferto theMWPTeamSent aFaxBenefitReissueofInsuranceCardVerbalBenefitBreakDown (KP)EscalatedCallReturnedCheckInformationClaimsMailingAddressPlan withMissingToothClauseMemberwith a childon theaccountCreateda FollowUpMemberwithMultipleAccounts

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
O
5
B
6
O
7
G
8
I
9
O
10
G
11
G
12
B
13
N
14
O
15
G
16
I
17
N
18
B
19
B
20
I
21
I
22
N
23
O
24
N
  1. B-Member Eligibility (LM)
  2. G-Admin Unlock on the Portal
  3. I-Find A Provider
  4. O-Check Trace
  5. B-Claims Status Check
  6. O-Appeals Inquiry
  7. G-Subscriber With a Family Plan
  8. I-Provider Location Change
  9. O-Pay Member Claim
  10. G-Claim in Process
  11. G-Member Eligibility (DD)
  12. B-Approved Auth (KP)
  13. N-Claim in Received
  14. O-Transfer to the MWP Team
  15. G-Sent a Fax Benefit
  16. I-Reissue of Insurance Card
  17. N-Verbal Benefit Break Down (KP)
  18. B-Escalated Call
  19. B-Returned Check Information
  20. I-Claims Mailing Address
  21. I-Plan with Missing Tooth Clause
  22. N-Member with a child on the account
  23. O-Created a Follow Up
  24. N-Member with Multiple Accounts