INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Returned Check Information
2. N-Verbal Benefit Break Down (KP)
3. O-Created a Follow Up
4. I-Provider Location Change
5. I-Claims Mailing Address
6. G-Subscriber With a Family Plan
7. N-Claim in Received
8. N-Member with Multiple Accounts
9. G-Sent a Fax Benefit
10. B-Member Eligibility (LM)
11. N-Member with a child on the account
12. O-Appeals Inquiry
13. G-Member Eligibility (DD)
14. B-Escalated Call
15. B-Approved Auth (KP)
16. O-Transfer to the MWP Team
17. O-Pay Member Claim
18. I-Find A Provider
19. I-Plan with Missing Tooth Clause
20. I-Reissue of Insurance Card
21. O-Check Trace
22. G-Claim in Process
23. G-Admin Unlock on the Portal
24. B-Claims Status Check