ReissueofInsuranceCardClaim inProcessFind AProviderClaimsMailingAddressMemberwith a childon theaccountSubscriberWith aFamilyPlanPlan withMissingToothClauseVerbalBenefitBreakDown (KP)Claim inReceivedAppealsInquirySent aFaxBenefitApprovedAuth(KP)ProviderLocationChangeClaimsStatusCheckAdminUnlock onthe PortalReturnedCheckInformationMemberEligibility(DD)Createda FollowUpPayMemberClaimCheckTraceEscalatedCallMemberEligibility(LM)Transferto theMWPTeamMemberwithMultipleAccountsReissueofInsuranceCardClaim inProcessFind AProviderClaimsMailingAddressMemberwith a childon theaccountSubscriberWith aFamilyPlanPlan withMissingToothClauseVerbalBenefitBreakDown (KP)Claim inReceivedAppealsInquirySent aFaxBenefitApprovedAuth(KP)ProviderLocationChangeClaimsStatusCheckAdminUnlock onthe PortalReturnedCheckInformationMemberEligibility(DD)Createda FollowUpPayMemberClaimCheckTraceEscalatedCallMemberEligibility(LM)Transferto theMWPTeamMemberwithMultipleAccounts

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
I
5
N
6
G
7
I
8
N
9
N
10
O
11
G
12
B
13
I
14
B
15
G
16
B
17
G
18
O
19
O
20
O
21
B
22
B
23
O
24
N
  1. I-Reissue of Insurance Card
  2. G-Claim in Process
  3. I-Find A Provider
  4. I-Claims Mailing Address
  5. N-Member with a child on the account
  6. G-Subscriber With a Family Plan
  7. I-Plan with Missing Tooth Clause
  8. N-Verbal Benefit Break Down (KP)
  9. N-Claim in Received
  10. O-Appeals Inquiry
  11. G-Sent a Fax Benefit
  12. B-Approved Auth (KP)
  13. I-Provider Location Change
  14. B-Claims Status Check
  15. G-Admin Unlock on the Portal
  16. B-Returned Check Information
  17. G-Member Eligibility (DD)
  18. O-Created a Follow Up
  19. O-Pay Member Claim
  20. O-Check Trace
  21. B-Escalated Call
  22. B-Member Eligibility (LM)
  23. O-Transfer to the MWP Team
  24. N-Member with Multiple Accounts