MemberEligibility(DD)ClaimsMailingAddressAdminUnlock onthe PortalVerbalBenefitBreakDown (KP)SubscriberWith aFamilyPlanCreateda FollowUpMemberEligibility(LM)ReturnedCheckInformationTransferto theMWPTeamPlan withMissingToothClauseFind AProviderCheckTraceReissueofInsuranceCardProviderLocationChangePayMemberClaimMemberwithMultipleAccountsSent aFaxBenefitAppealsInquiryClaim inProcessMemberwith a childon theaccountClaim inReceivedClaimsStatusCheckApprovedAuth(KP)EscalatedCallMemberEligibility(DD)ClaimsMailingAddressAdminUnlock onthe PortalVerbalBenefitBreakDown (KP)SubscriberWith aFamilyPlanCreateda FollowUpMemberEligibility(LM)ReturnedCheckInformationTransferto theMWPTeamPlan withMissingToothClauseFind AProviderCheckTraceReissueofInsuranceCardProviderLocationChangePayMemberClaimMemberwithMultipleAccountsSent aFaxBenefitAppealsInquiryClaim inProcessMemberwith a childon theaccountClaim inReceivedClaimsStatusCheckApprovedAuth(KP)EscalatedCall

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
G
4
N
5
G
6
O
7
B
8
B
9
O
10
I
11
I
12
O
13
I
14
I
15
O
16
N
17
G
18
O
19
G
20
N
21
N
22
B
23
B
24
B
  1. G-Member Eligibility (DD)
  2. I-Claims Mailing Address
  3. G-Admin Unlock on the Portal
  4. N-Verbal Benefit Break Down (KP)
  5. G-Subscriber With a Family Plan
  6. O-Created a Follow Up
  7. B-Member Eligibility (LM)
  8. B-Returned Check Information
  9. O-Transfer to the MWP Team
  10. I-Plan with Missing Tooth Clause
  11. I-Find A Provider
  12. O-Check Trace
  13. I-Reissue of Insurance Card
  14. I-Provider Location Change
  15. O-Pay Member Claim
  16. N-Member with Multiple Accounts
  17. G-Sent a Fax Benefit
  18. O-Appeals Inquiry
  19. G-Claim in Process
  20. N-Member with a child on the account
  21. N-Claim in Received
  22. B-Claims Status Check
  23. B-Approved Auth (KP)
  24. B-Escalated Call