Claim inProcessTransferto theMWPTeamCreateda FollowUpEscalatedCallProviderLocationChangeAppealsInquiryClaim inReceivedMemberwith a childon theaccountSubscriberWith aFamilyPlanPlan withMissingToothClauseApprovedAuth(KP)ClaimsMailingAddressCheckTracePayMemberClaimSent aFaxBenefitFind AProviderClaimsStatusCheckVerbalBenefitBreakDown (KP)ReturnedCheckInformationReissueofInsuranceCardMemberwithMultipleAccountsAdminUnlock onthe PortalMemberEligibility(DD)MemberEligibility(LM)Claim inProcessTransferto theMWPTeamCreateda FollowUpEscalatedCallProviderLocationChangeAppealsInquiryClaim inReceivedMemberwith a childon theaccountSubscriberWith aFamilyPlanPlan withMissingToothClauseApprovedAuth(KP)ClaimsMailingAddressCheckTracePayMemberClaimSent aFaxBenefitFind AProviderClaimsStatusCheckVerbalBenefitBreakDown (KP)ReturnedCheckInformationReissueofInsuranceCardMemberwithMultipleAccountsAdminUnlock onthe PortalMemberEligibility(DD)MemberEligibility(LM)

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
B
5
I
6
O
7
N
8
N
9
G
10
I
11
B
12
I
13
O
14
O
15
G
16
I
17
B
18
N
19
B
20
I
21
N
22
G
23
G
24
B
  1. G-Claim in Process
  2. O-Transfer to the MWP Team
  3. O-Created a Follow Up
  4. B-Escalated Call
  5. I-Provider Location Change
  6. O-Appeals Inquiry
  7. N-Claim in Received
  8. N-Member with a child on the account
  9. G-Subscriber With a Family Plan
  10. I-Plan with Missing Tooth Clause
  11. B-Approved Auth (KP)
  12. I-Claims Mailing Address
  13. O-Check Trace
  14. O-Pay Member Claim
  15. G-Sent a Fax Benefit
  16. I-Find A Provider
  17. B-Claims Status Check
  18. N-Verbal Benefit Break Down (KP)
  19. B-Returned Check Information
  20. I-Reissue of Insurance Card
  21. N-Member with Multiple Accounts
  22. G-Admin Unlock on the Portal
  23. G-Member Eligibility (DD)
  24. B-Member Eligibility (LM)