AppealsInquiryClaimsStatusCheckMemberEligibility(LM)SubscriberWith aFamilyPlanClaimsMailingAddressClaim inProcessEscalatedCallPlan withMissingToothClauseCreateda FollowUpReturnedCheckInformationSent aFaxBenefitPayMemberClaimFind AProviderApprovedAuth(KP)Transferto theMWPTeamCheckTraceMemberwith a childon theaccountMemberwithMultipleAccountsVerbalBenefitBreakDown (KP)ReissueofInsuranceCardClaim inReceivedMemberEligibility(DD)ProviderLocationChangeAdminUnlock onthe PortalAppealsInquiryClaimsStatusCheckMemberEligibility(LM)SubscriberWith aFamilyPlanClaimsMailingAddressClaim inProcessEscalatedCallPlan withMissingToothClauseCreateda FollowUpReturnedCheckInformationSent aFaxBenefitPayMemberClaimFind AProviderApprovedAuth(KP)Transferto theMWPTeamCheckTraceMemberwith a childon theaccountMemberwithMultipleAccountsVerbalBenefitBreakDown (KP)ReissueofInsuranceCardClaim inReceivedMemberEligibility(DD)ProviderLocationChangeAdminUnlock onthe Portal

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
B
4
G
5
I
6
G
7
B
8
I
9
O
10
B
11
G
12
O
13
I
14
B
15
O
16
O
17
N
18
N
19
N
20
I
21
N
22
G
23
I
24
G
  1. O-Appeals Inquiry
  2. B-Claims Status Check
  3. B-Member Eligibility (LM)
  4. G-Subscriber With a Family Plan
  5. I-Claims Mailing Address
  6. G-Claim in Process
  7. B-Escalated Call
  8. I-Plan with Missing Tooth Clause
  9. O-Created a Follow Up
  10. B-Returned Check Information
  11. G-Sent a Fax Benefit
  12. O-Pay Member Claim
  13. I-Find A Provider
  14. B-Approved Auth (KP)
  15. O-Transfer to the MWP Team
  16. O-Check Trace
  17. N-Member with a child on the account
  18. N-Member with Multiple Accounts
  19. N-Verbal Benefit Break Down (KP)
  20. I-Reissue of Insurance Card
  21. N-Claim in Received
  22. G-Member Eligibility (DD)
  23. I-Provider Location Change
  24. G-Admin Unlock on the Portal