Transfer to the MWP Team Check Trace Pay Member Claim Member Eligibility (LM) Admin Unlock on the Portal Escalated Call Appeals Inquiry Verbal Benefit Break Down (KP) Find A Provider Subscriber With a Family Plan Created a Follow Up Returned Check Information Member Eligibility (DD) Provider Location Change Claims Status Check Claim in Received Reissue of Insurance Card Claim in Process Plan with Missing Tooth Clause Sent a Fax Benefit Member with a child on the account Claims Mailing Address Member with Multiple Accounts Approved Auth (KP) Transfer to the MWP Team Check Trace Pay Member Claim Member Eligibility (LM) Admin Unlock on the Portal Escalated Call Appeals Inquiry Verbal Benefit Break Down (KP) Find A Provider Subscriber With a Family Plan Created a Follow Up Returned Check Information Member Eligibility (DD) Provider Location Change Claims Status Check Claim in Received Reissue of Insurance Card Claim in Process Plan with Missing Tooth Clause Sent a Fax Benefit Member with a child on the account Claims Mailing Address Member with Multiple Accounts Approved Auth (KP)
(Print)
O-Transfer to the MWP
Team
O-Check
Trace
O-Pay
Member Claim
B-Member Eligibility
(LM)
G-Admin
Unlock on the Portal
B-Escalated Call
O-Appeals
Inquiry
N-Verbal Benefit
Break
Down (KP)
I-Find A Provider
G-Subscriber
With a Family Plan
O-Created a Follow Up
B-Returned
Check
Information
G-Member
Eligibility
(DD)
I-Provider
Location
Change
B-Claims
Status
Check
N-Claim in Received
I-Reissue of
Insurance Card
G-Claim in Process
I-Plan with Missing Tooth Clause
G-Sent a Fax
Benefit
N-Member with a child on the account
I-Claims
Mailing
Address
N-Member
with Multiple
Accounts
B-Approved Auth
(KP)
