INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-Pay Member Claim
2. G-Admin Unlock on the Portal
3. G-Member Eligibility (DD)
4. N-Member with Multiple Accounts
5. N-Verbal Benefit Break Down (KP)
6. B-Claims Status Check
7. O-Appeals Inquiry
8. O-Transfer to the MWP Team
9. B-Member Eligibility (LM)
10. G-Subscriber With a Family Plan
11. I-Find A Provider
12. I-Claims Mailing Address
13. G-Claim in Process
14. O-Check Trace
15. I-Reissue of Insurance Card
16. B-Returned Check Information
17. N-Claim in Received
18. I-Plan with Missing Tooth Clause
19. I-Provider Location Change
20. B-Escalated Call
21. B-Approved Auth (KP)
22. O-Created a Follow Up
23. G-Sent a Fax Benefit
24. N-Member with a child on the account