INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. N-Member with a child on the account
2. B-Escalated Call
3. G-Subscriber With a Family Plan
4. G-Sent a Fax Benefit
5. N-Claim in Received
6. B-Returned Check Information
7. G-Admin Unlock on the Portal
8. I-Provider Location Change
9. B-Approved Auth (KP)
10. O-Pay Member Claim
11. B-Claims Status Check
12. O-Created a Follow Up
13. N-Member with Multiple Accounts
14. I-Plan with Missing Tooth Clause
15. O-Check Trace
16. B-Member Eligibility (LM)
17. I-Claims Mailing Address
18. G-Claim in Process
19. G-Member Eligibility (DD)
20. I-Reissue of Insurance Card
21. N-Verbal Benefit Break Down (KP)
22. O-Appeals Inquiry
23. O-Transfer to the MWP Team
24. I-Find A Provider