INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Approved Auth (KP)
2. B-Claims Status Check
3. B-Returned Check Information
4. G-Admin Unlock on the Portal
5. N-Verbal Benefit Break Down (KP)
6. N-Member with Multiple Accounts
7. O-Created a Follow Up
8. O-Appeals Inquiry
9. I-Provider Location Change
10. O-Check Trace
11. I-Plan with Missing Tooth Clause
12. G-Subscriber With a Family Plan
13. B-Escalated Call
14. G-Claim in Process
15. G-Sent a Fax Benefit
16. G-Member Eligibility (DD)
17. I-Find A Provider
18. I-Reissue of Insurance Card
19. O-Pay Member Claim
20. B-Member Eligibility (LM)
21. N-Member with a child on the account
22. I-Claims Mailing Address
23. O-Transfer to the MWP Team
24. N-Claim in Received