Claim inReceivedTransferto theMWPTeamFind AProviderProviderLocationChangeAdminUnlock onthe PortalMemberEligibility(DD)Memberwith a childon theaccountEscalatedCallVerbalBenefitBreakDown (KP)ClaimsMailingAddressPlan withMissingToothClauseCheckTraceSubscriberWith aFamilyPlanApprovedAuth(KP)Sent aFaxBenefitClaimsStatusCheckMemberwithMultipleAccountsAppealsInquiryPayMemberClaimClaim inProcessMemberEligibility(LM)ReturnedCheckInformationCreateda FollowUpReissueofInsuranceCardClaim inReceivedTransferto theMWPTeamFind AProviderProviderLocationChangeAdminUnlock onthe PortalMemberEligibility(DD)Memberwith a childon theaccountEscalatedCallVerbalBenefitBreakDown (KP)ClaimsMailingAddressPlan withMissingToothClauseCheckTraceSubscriberWith aFamilyPlanApprovedAuth(KP)Sent aFaxBenefitClaimsStatusCheckMemberwithMultipleAccountsAppealsInquiryPayMemberClaimClaim inProcessMemberEligibility(LM)ReturnedCheckInformationCreateda FollowUpReissueofInsuranceCard

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
I
4
I
5
G
6
G
7
N
8
B
9
N
10
I
11
I
12
O
13
G
14
B
15
G
16
B
17
N
18
O
19
O
20
G
21
B
22
B
23
O
24
I
  1. N-Claim in Received
  2. O-Transfer to the MWP Team
  3. I-Find A Provider
  4. I-Provider Location Change
  5. G-Admin Unlock on the Portal
  6. G-Member Eligibility (DD)
  7. N-Member with a child on the account
  8. B-Escalated Call
  9. N-Verbal Benefit Break Down (KP)
  10. I-Claims Mailing Address
  11. I-Plan with Missing Tooth Clause
  12. O-Check Trace
  13. G-Subscriber With a Family Plan
  14. B-Approved Auth (KP)
  15. G-Sent a Fax Benefit
  16. B-Claims Status Check
  17. N-Member with Multiple Accounts
  18. O-Appeals Inquiry
  19. O-Pay Member Claim
  20. G-Claim in Process
  21. B-Member Eligibility (LM)
  22. B-Returned Check Information
  23. O-Created a Follow Up
  24. I-Reissue of Insurance Card