INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Member Eligibility (LM)
2. I-Plan with Missing Tooth Clause
3. I-Claims Mailing Address
4. B-Escalated Call
5. N-Member with a child on the account
6. O-Check Trace
7. G-Subscriber With a Family Plan
8. O-Pay Member Claim
9. N-Member with Multiple Accounts
10. O-Appeals Inquiry
11. B-Claims Status Check
12. B-Returned Check Information
13. I-Provider Location Change
14. O-Transfer to the MWP Team
15. O-Created a Follow Up
16. I-Reissue of Insurance Card
17. G-Sent a Fax Benefit
18. N-Claim in Received
19. B-Approved Auth (KP)
20. N-Verbal Benefit Break Down (KP)
21. G-Member Eligibility (DD)
22. I-Find A Provider
23. G-Admin Unlock on the Portal
24. G-Claim in Process