ReturnedCheckInformationClaimsMailingAddressCreateda FollowUpMemberwith a childon theaccountClaimsStatusCheckPayMemberClaimReissueofInsuranceCardSent aFaxBenefitFind AProviderMemberEligibility(DD)AppealsInquiryVerbalBenefitBreakDown (KP)Transferto theMWPTeamPlan withMissingToothClauseEscalatedCallClaim inProcessCheckTraceMemberEligibility(LM)ApprovedAuth(KP)SubscriberWith aFamilyPlanMemberwithMultipleAccountsAdminUnlock onthe PortalProviderLocationChangeClaim inReceivedReturnedCheckInformationClaimsMailingAddressCreateda FollowUpMemberwith a childon theaccountClaimsStatusCheckPayMemberClaimReissueofInsuranceCardSent aFaxBenefitFind AProviderMemberEligibility(DD)AppealsInquiryVerbalBenefitBreakDown (KP)Transferto theMWPTeamPlan withMissingToothClauseEscalatedCallClaim inProcessCheckTraceMemberEligibility(LM)ApprovedAuth(KP)SubscriberWith aFamilyPlanMemberwithMultipleAccountsAdminUnlock onthe PortalProviderLocationChangeClaim inReceived

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
N
5
B
6
O
7
I
8
G
9
I
10
G
11
O
12
N
13
O
14
I
15
B
16
G
17
O
18
B
19
B
20
G
21
N
22
G
23
I
24
N
  1. B-Returned Check Information
  2. I-Claims Mailing Address
  3. O-Created a Follow Up
  4. N-Member with a child on the account
  5. B-Claims Status Check
  6. O-Pay Member Claim
  7. I-Reissue of Insurance Card
  8. G-Sent a Fax Benefit
  9. I-Find A Provider
  10. G-Member Eligibility (DD)
  11. O-Appeals Inquiry
  12. N-Verbal Benefit Break Down (KP)
  13. O-Transfer to the MWP Team
  14. I-Plan with Missing Tooth Clause
  15. B-Escalated Call
  16. G-Claim in Process
  17. O-Check Trace
  18. B-Member Eligibility (LM)
  19. B-Approved Auth (KP)
  20. G-Subscriber With a Family Plan
  21. N-Member with Multiple Accounts
  22. G-Admin Unlock on the Portal
  23. I-Provider Location Change
  24. N-Claim in Received