CheckTraceReturnedCheckInformationProviderLocationChangeFind AProviderClaimsMailingAddressTransferto theMWPTeamClaimsStatusCheckMemberEligibility(LM)Createda FollowUpSent aFaxBenefitApprovedAuth(KP)Plan withMissingToothClauseMemberwith a childon theaccountMemberwithMultipleAccountsSubscriberWith aFamilyPlanClaim inProcessAppealsInquiryReissueofInsuranceCardEscalatedCallVerbalBenefitBreakDown (KP)PayMemberClaimMemberEligibility(DD)Claim inReceivedAdminUnlock onthe PortalCheckTraceReturnedCheckInformationProviderLocationChangeFind AProviderClaimsMailingAddressTransferto theMWPTeamClaimsStatusCheckMemberEligibility(LM)Createda FollowUpSent aFaxBenefitApprovedAuth(KP)Plan withMissingToothClauseMemberwith a childon theaccountMemberwithMultipleAccountsSubscriberWith aFamilyPlanClaim inProcessAppealsInquiryReissueofInsuranceCardEscalatedCallVerbalBenefitBreakDown (KP)PayMemberClaimMemberEligibility(DD)Claim inReceivedAdminUnlock onthe Portal

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
I
5
I
6
O
7
B
8
B
9
O
10
G
11
B
12
I
13
N
14
N
15
G
16
G
17
O
18
I
19
B
20
N
21
O
22
G
23
N
24
G
  1. O-Check Trace
  2. B-Returned Check Information
  3. I-Provider Location Change
  4. I-Find A Provider
  5. I-Claims Mailing Address
  6. O-Transfer to the MWP Team
  7. B-Claims Status Check
  8. B-Member Eligibility (LM)
  9. O-Created a Follow Up
  10. G-Sent a Fax Benefit
  11. B-Approved Auth (KP)
  12. I-Plan with Missing Tooth Clause
  13. N-Member with a child on the account
  14. N-Member with Multiple Accounts
  15. G-Subscriber With a Family Plan
  16. G-Claim in Process
  17. O-Appeals Inquiry
  18. I-Reissue of Insurance Card
  19. B-Escalated Call
  20. N-Verbal Benefit Break Down (KP)
  21. O-Pay Member Claim
  22. G-Member Eligibility (DD)
  23. N-Claim in Received
  24. G-Admin Unlock on the Portal