AppealsInquiryReissueofInsuranceCardSubscriberWith aFamilyPlanClaim inReceivedCheckTraceEscalatedCallMemberwithMultipleAccountsAdminUnlock onthe PortalApprovedAuth(KP)MemberEligibility(DD)VerbalBenefitBreakDown (KP)ProviderLocationChangeClaimsStatusCheckSent aFaxBenefitPlan withMissingToothClauseMemberwith a childon theaccountClaim inProcessReturnedCheckInformationClaimsMailingAddressPayMemberClaimMemberEligibility(LM)Createda FollowUpTransferto theMWPTeamFind AProviderAppealsInquiryReissueofInsuranceCardSubscriberWith aFamilyPlanClaim inReceivedCheckTraceEscalatedCallMemberwithMultipleAccountsAdminUnlock onthe PortalApprovedAuth(KP)MemberEligibility(DD)VerbalBenefitBreakDown (KP)ProviderLocationChangeClaimsStatusCheckSent aFaxBenefitPlan withMissingToothClauseMemberwith a childon theaccountClaim inProcessReturnedCheckInformationClaimsMailingAddressPayMemberClaimMemberEligibility(LM)Createda FollowUpTransferto theMWPTeamFind AProvider

INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
N
5
O
6
B
7
N
8
G
9
B
10
G
11
N
12
I
13
B
14
G
15
I
16
N
17
G
18
B
19
I
20
O
21
B
22
O
23
O
24
I
  1. O-Appeals Inquiry
  2. I-Reissue of Insurance Card
  3. G-Subscriber With a Family Plan
  4. N-Claim in Received
  5. O-Check Trace
  6. B-Escalated Call
  7. N-Member with Multiple Accounts
  8. G-Admin Unlock on the Portal
  9. B-Approved Auth (KP)
  10. G-Member Eligibility (DD)
  11. N-Verbal Benefit Break Down (KP)
  12. I-Provider Location Change
  13. B-Claims Status Check
  14. G-Sent a Fax Benefit
  15. I-Plan with Missing Tooth Clause
  16. N-Member with a child on the account
  17. G-Claim in Process
  18. B-Returned Check Information
  19. I-Claims Mailing Address
  20. O-Pay Member Claim
  21. B-Member Eligibility (LM)
  22. O-Created a Follow Up
  23. O-Transfer to the MWP Team
  24. I-Find A Provider