(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
C-Advise a customer how to view and/or print their bill
O-Assist customer with creating an online profile
C-Advise of how to make online payment
C-Create a CSS Contact from OCC Overview
C-Advise customer on how to change their temporary password
O-Assist customer with finding/printing barcode
C-Assist customer with generating a Letter of Residency
O-Password reset
O-Assist customer with finding APL location
C-Assist customer with retrieving a 24-month activity statement
O-Enroll in paperless billing
C-Assist customer with setting up Usage Alerts
C-Provide customer with username
O-Unenroll from paperless billing
O-Apply for Senior Citizens Discount online
O-Advise customer how to submit energy audit online