CreatecampaignSomeonehas a 1hour callEveryonehandles25 calls (1day)Under 10minutehandletimeAnswersone questionin Team RickSlackDan orAdrianmake agoalDe-escalateCallRickauditsrandomaccountAskteammatesquestionsbeforemanagersDay w/ousing Rickto answerquestionsMeetsURSubmitcorrectticketsSteve orAdrianmentionBodiLogs in/takes callby 8 amRickmakes aDad jokeInRecognitionEveryoneentershoursevery weekEveryoneanswers aquestion inSlack (SDL)Everyonegets a 10(1 day)All ofTeam Rickis in officeAbove90% onquality1 daywithoutrefundsSpanishcallEveryonelogs out atend of dayCreatecampaignSomeonehas a 1hour callEveryonehandles25 calls (1day)Under 10minutehandletimeAnswersone questionin Team RickSlackDan orAdrianmake agoalDe-escalateCallRickauditsrandomaccountAskteammatesquestionsbeforemanagersDay w/ousing Rickto answerquestionsMeetsURSubmitcorrectticketsSteve orAdrianmentionBodiLogs in/takes callby 8 amRickmakes aDad jokeInRecognitionEveryoneentershoursevery weekEveryoneanswers aquestion inSlack (SDL)Everyonegets a 10(1 day)All ofTeam Rickis in officeAbove90% onquality1 daywithoutrefundsSpanishcallEveryonelogs out atend of day

Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create campaign
  2. Someone has a 1 hour call
  3. Everyone handles 25 calls (1 day)
  4. Under 10 minute handle time
  5. Answers one question in Team Rick Slack
  6. Dan or Adrian make a goal
  7. De-escalate Call
  8. Rick audits random account
  9. Ask teammates questions before managers
  10. Day w/o using Rick to answer questions
  11. Meets UR
  12. Submit correct tickets
  13. Steve or Adrian mention Bodi
  14. Logs in/ takes call by 8 am
  15. Rick makes a Dad joke
  16. In Recognition
  17. Everyone enters hours every week
  18. Everyone answers a question in Slack (SDL)
  19. Everyone gets a 10 (1 day)
  20. All of Team Rick is in office
  21. Above 90% on quality
  22. 1 day without refunds
  23. Spanish call
  24. Everyone logs out at end of day