Submit correct tickets Rick audits random account Everyone logs out at end of day Everyone handles 25 calls (1 day) Ask teammates questions before managers Meets UR Above 90% on quality In Recognition De- escalate Call Under 10 minute handle time Everyone gets a 10 (1 day) Logs in/ takes call by 8 am Answers one question in Team Rick Slack Steve or Adrian mention Bodi Rick makes a Dad joke 1 day without refunds All of Team Rick is in office Spanish call Dan or Adrian make a goal Everyone answers a question in Slack (SDL) Day w/o using Rick to answer questions Everyone enters hours every week Create campaign Someone has a 1 hour call Submit correct tickets Rick audits random account Everyone logs out at end of day Everyone handles 25 calls (1 day) Ask teammates questions before managers Meets UR Above 90% on quality In Recognition De- escalate Call Under 10 minute handle time Everyone gets a 10 (1 day) Logs in/ takes call by 8 am Answers one question in Team Rick Slack Steve or Adrian mention Bodi Rick makes a Dad joke 1 day without refunds All of Team Rick is in office Spanish call Dan or Adrian make a goal Everyone answers a question in Slack (SDL) Day w/o using Rick to answer questions Everyone enters hours every week Create campaign Someone has a 1 hour call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submit correct tickets
Rick audits random account
Everyone logs out at end of day
Everyone handles 25 calls (1 day)
Ask teammates questions before managers
Meets UR
Above 90% on quality
In Recognition
De-escalate Call
Under 10 minute handle time
Everyone gets a 10 (1 day)
Logs in/ takes call by 8 am
Answers one question in Team Rick Slack
Steve or Adrian mention Bodi
Rick makes a Dad joke
1 day without refunds
All of Team Rick is in office
Spanish
call
Dan or Adrian make a goal
Everyone answers a question in Slack (SDL)
Day w/o using Rick to answer questions
Everyone enters hours every week
Create campaign
Someone has a 1 hour call