Day w/o using Rick to answer questions In Recognition Answers one question in Team Rick Slack Under 10 minute handle time Meets UR De- escalate Call Everyone enters hours every week Steve or Adrian mention Bodi Above 90% on quality Submit correct tickets Someone has a 1 hour call Rick makes a Dad joke Everyone answers a question in Slack (SDL) All of Team Rick is in office Create campaign 1 day without refunds Dan or Adrian make a goal Logs in/ takes call by 8 am Ask teammates questions before managers Everyone handles 25 calls (1 day) Rick audits random account Spanish call Everyone gets a 10 (1 day) Everyone logs out at end of day Day w/o using Rick to answer questions In Recognition Answers one question in Team Rick Slack Under 10 minute handle time Meets UR De- escalate Call Everyone enters hours every week Steve or Adrian mention Bodi Above 90% on quality Submit correct tickets Someone has a 1 hour call Rick makes a Dad joke Everyone answers a question in Slack (SDL) All of Team Rick is in office Create campaign 1 day without refunds Dan or Adrian make a goal Logs in/ takes call by 8 am Ask teammates questions before managers Everyone handles 25 calls (1 day) Rick audits random account Spanish call Everyone gets a 10 (1 day) Everyone logs out at end of day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Day w/o using Rick to answer questions
In Recognition
Answers one question in Team Rick Slack
Under 10 minute handle time
Meets UR
De-escalate Call
Everyone enters hours every week
Steve or Adrian mention Bodi
Above 90% on quality
Submit correct tickets
Someone has a 1 hour call
Rick makes a Dad joke
Everyone answers a question in Slack (SDL)
All of Team Rick is in office
Create campaign
1 day without refunds
Dan or Adrian make a goal
Logs in/ takes call by 8 am
Ask teammates questions before managers
Everyone handles 25 calls (1 day)
Rick audits random account
Spanish
call
Everyone gets a 10 (1 day)
Everyone logs out at end of day