Call the Contact Center Answer the telephone Refer a Loan Take a Loan Payment Say "Good Morning - How can I help you" Say "Have a great day" and mean it!!! Wait on a woman wearing purple Transfer a call to Theresa Wait on a customer with a dog Open any account Give someone a credit card application Over the phone transfer Credit Card Advance Sell a product!! Coin machine transaction Wait on a man wearing a hat Help another teller Say "Thank- you" Credit Card Payment Transfer a call to Katie Offer someone on-line banking Do a DDA Deposit Waitt on a customer with a child or children Do a Savings Deposit Call the Contact Center Answer the telephone Refer a Loan Take a Loan Payment Say "Good Morning - How can I help you" Say "Have a great day" and mean it!!! Wait on a woman wearing purple Transfer a call to Theresa Wait on a customer with a dog Open any account Give someone a credit card application Over the phone transfer Credit Card Advance Sell a product!! Coin machine transaction Wait on a man wearing a hat Help another teller Say "Thank- you" Credit Card Payment Transfer a call to Katie Offer someone on-line banking Do a DDA Deposit Waitt on a customer with a child or children Do a Savings Deposit
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Call the
Contact
Center
Answer the
telephone
Refer
a
Loan
Take a
Loan
Payment
Say "Good Morning - How can I help you"
Say "Have a great day" and mean it!!!
Wait on a woman wearing purple
Transfer a
call to
Theresa
Wait on a customer with a
dog
Open
any
account
Give someone a credit card application
Over the phone transfer
Credit
Card
Advance
Sell
a
product!!
Coin machine transaction
Wait on a man wearing a hat
Help another teller
Say
"Thank-you"
Credit
Card
Payment
Transfer a call to
Katie
Offer someone on-line banking
Do a
DDA
Deposit
Waitt on a customer with a child
or children
Do a
Savings
Deposit