ESPProductknowledgeSoftobjectionCoverageoffer2features/2benefitsCan-Today-SavingspositiveclosePDWLISconfidentofferDiscountingpositiveattitudePERSFirmObjectionLDWpricingconcernPresent.styleP&PvehicleofferStandardPackageOnly adifferenceofCompleteProtectionpackageBasicPackageCarsidesellingESPProductknowledgeSoftobjectionCoverageoffer2features/2benefitsCan-Today-SavingspositiveclosePDWLISconfidentofferDiscountingpositiveattitudePERSFirmObjectionLDWpricingconcernPresent.styleP&PvehicleofferStandardPackageOnly adifferenceofCompleteProtectionpackageBasicPackageCarsideselling

HLE Customer and Sales: Day 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ESP
  2. Product knowledge
  3. Soft objection
  4. Coverage offer
  5. 2 features/2 benefits
  6. Can-Today-Savings
  7. positive close
  8. PDW
  9. LIS
  10. confident offer
  11. Discounting
  12. positive attitude
  13. PERS
  14. Firm Objection
  15. LDW
  16. pricing concern
  17. Present. style
  18. P&P
  19. vehicle offer
  20. Standard Package
  21. Only a difference of
  22. Complete Protection package
  23. Basic Package
  24. Carside selling