CoverageofferLDWStandardPackageDiscountingPERSPDWLISvehicleofferSoftobjection2features/2benefitspositiveattitudeP&PPresent.styleProductknowledgeCarsidesellingESPBasicPackageCan-Today-SavingsconfidentofferOnly adifferenceofCompleteProtectionpackagepricingconcernpositivecloseFirmObjectionCoverageofferLDWStandardPackageDiscountingPERSPDWLISvehicleofferSoftobjection2features/2benefitspositiveattitudeP&PPresent.styleProductknowledgeCarsidesellingESPBasicPackageCan-Today-SavingsconfidentofferOnly adifferenceofCompleteProtectionpackagepricingconcernpositivecloseFirmObjection

HLE Customer and Sales: Day 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coverage offer
  2. LDW
  3. Standard Package
  4. Discounting
  5. PERS
  6. PDW
  7. LIS
  8. vehicle offer
  9. Soft objection
  10. 2 features/2 benefits
  11. positive attitude
  12. P&P
  13. Present. style
  14. Product knowledge
  15. Carside selling
  16. ESP
  17. Basic Package
  18. Can-Today-Savings
  19. confident offer
  20. Only a difference of
  21. Complete Protection package
  22. pricing concern
  23. positive close
  24. Firm Objection