ESPCompleteProtectionpackageLISpositiveattitudeCan-Today-SavingsCoverageofferPDWPERSpricingconcernCarsidesellingStandardPackageFirmObjectionLDWpositiveclose2features/2benefitsvehicleofferSoftobjectionBasicPackageProductknowledgeP&POnly adifferenceofDiscountingPresent.styleconfidentofferESPCompleteProtectionpackageLISpositiveattitudeCan-Today-SavingsCoverageofferPDWPERSpricingconcernCarsidesellingStandardPackageFirmObjectionLDWpositiveclose2features/2benefitsvehicleofferSoftobjectionBasicPackageProductknowledgeP&POnly adifferenceofDiscountingPresent.styleconfidentoffer

HLE Customer and Sales: Day 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ESP
  2. Complete Protection package
  3. LIS
  4. positive attitude
  5. Can-Today-Savings
  6. Coverage offer
  7. PDW
  8. PERS
  9. pricing concern
  10. Carside selling
  11. Standard Package
  12. Firm Objection
  13. LDW
  14. positive close
  15. 2 features/2 benefits
  16. vehicle offer
  17. Soft objection
  18. Basic Package
  19. Product knowledge
  20. P&P
  21. Only a difference of
  22. Discounting
  23. Present. style
  24. confident offer