On a call over 20 minutes transfer a call to another department talked to a caller from Washington DC spoke to caller with the name Jon talked to caller from Floria caller with a strong accent Caller ask you about the weather talked to a crying person talked to a caller with the last name Smith ask caller...How are you today? talk to a Irrate customer today spoke to a sales agent / BC get a Sup call spoke to caller named Sue cleaned your desk today gave caller call back # and option Receivedcall that caller stated wrong # spoke to someone with the name Mary spoke to caller with name Sam provided non- matching phone # caller could not verify basic security Log in to GUS made the caller laugh talked to Crying caller On a call over 20 minutes transfer a call to another department talked to a caller from Washington DC spoke to caller with the name Jon talked to caller from Floria caller with a strong accent Caller ask you about the weather talked to a crying person talked to a caller with the last name Smith ask caller...How are you today? talk to a Irrate customer today spoke to a sales agent / BC get a Sup call spoke to caller named Sue cleaned your desk today gave caller call back # and option Receivedcall that caller stated wrong # spoke to someone with the name Mary spoke to caller with name Sam provided non- matching phone # caller could not verify basic security Log in to GUS made the caller laugh talked to Crying caller
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-On a call over 20 minutes
I-transfer a call to another department
G-talked to a caller from Washington DC
G-spoke to caller with the name Jon
I-talked to caller from Floria
B-caller with a strong accent
B-Caller ask you about the weather
O-talked to a crying person
I-talked to a caller with the last name Smith
N-ask caller...How are you today?
O-talk to a Irrate customer
today
N-spoke to a sales agent / BC
B-get a Sup call
G-spoke to caller named Sue
B-cleaned your desk today
G-gave caller call back # and option
O-Receivedcall that caller stated wrong #
I-spoke to someone with the name Mary
N-spoke to caller with name Sam
G-provided non-matching phone #
O-caller could not verify basic security
I-Log in to GUS
B-made the caller laugh
O-talked to Crying caller