Createa CaseFREE!Book aLoanFile a L2ComplaintObtain3rd PartyConsentTake HappyPath PhoneApplicationRead ascript thatdoesn'tauto-popFile a L1ComplaintEmailWFM withtech issuePermissionto CreditAccountTransfer toCollectionsfor latepaymentTransferto FraudHavecustomerupload docson phonePerforma3WBCActivateaDeferralSchedulea OTPCreatea CaseFREE!Book aLoanFile a L2ComplaintObtain3rd PartyConsentTake HappyPath PhoneApplicationRead ascript thatdoesn'tauto-popFile a L1ComplaintEmailWFM withtech issuePermissionto CreditAccountTransfer toCollectionsfor latepaymentTransferto FraudHavecustomerupload docson phonePerforma3WBCActivateaDeferralSchedulea OTP

Marcus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Case
  2. FREE!
  3. Book a Loan
  4. File a L2 Complaint
  5. Obtain 3rd Party Consent
  6. Take Happy Path Phone Application
  7. Read a script that doesn't auto-pop
  8. File a L1 Complaint
  9. Email WFM with tech issue
  10. Permission to Credit Account
  11. Transfer to Collections for late payment
  12. Transfer to Fraud
  13. Have customer upload docs on phone
  14. Perform a 3WBC
  15. Activate a Deferral
  16. Schedule a OTP