Createa CaseObtain3rd PartyConsentFile a L2ComplaintHavecustomerupload docson phoneFREE!ActivateaDeferralTransferto FraudRead ascript thatdoesn'tauto-popPermissionto CreditAccountBook aLoanTransfer toCollectionsfor latepaymentTake HappyPath PhoneApplicationEmailWFM withtech issueSchedulea OTPFile a L1ComplaintPerforma3WBCCreatea CaseObtain3rd PartyConsentFile a L2ComplaintHavecustomerupload docson phoneFREE!ActivateaDeferralTransferto FraudRead ascript thatdoesn'tauto-popPermissionto CreditAccountBook aLoanTransfer toCollectionsfor latepaymentTake HappyPath PhoneApplicationEmailWFM withtech issueSchedulea OTPFile a L1ComplaintPerforma3WBC

Marcus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Case
  2. Obtain 3rd Party Consent
  3. File a L2 Complaint
  4. Have customer upload docs on phone
  5. FREE!
  6. Activate a Deferral
  7. Transfer to Fraud
  8. Read a script that doesn't auto-pop
  9. Permission to Credit Account
  10. Book a Loan
  11. Transfer to Collections for late payment
  12. Take Happy Path Phone Application
  13. Email WFM with tech issue
  14. Schedule a OTP
  15. File a L1 Complaint
  16. Perform a 3WBC