Transfer toCollectionsfor latepaymentPerforma3WBCPermissionto CreditAccountFile a L2ComplaintActivateaDeferralSchedulea OTPCreatea CaseEmailWFM withtech issueRead ascript thatdoesn'tauto-popTake HappyPath PhoneApplicationBook aLoanObtain3rd PartyConsentFile a L1ComplaintFREE!Transferto FraudHavecustomerupload docson phoneTransfer toCollectionsfor latepaymentPerforma3WBCPermissionto CreditAccountFile a L2ComplaintActivateaDeferralSchedulea OTPCreatea CaseEmailWFM withtech issueRead ascript thatdoesn'tauto-popTake HappyPath PhoneApplicationBook aLoanObtain3rd PartyConsentFile a L1ComplaintFREE!Transferto FraudHavecustomerupload docson phone

Marcus Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Collections for late payment
  2. Perform a 3WBC
  3. Permission to Credit Account
  4. File a L2 Complaint
  5. Activate a Deferral
  6. Schedule a OTP
  7. Create a Case
  8. Email WFM with tech issue
  9. Read a script that doesn't auto-pop
  10. Take Happy Path Phone Application
  11. Book a Loan
  12. Obtain 3rd Party Consent
  13. File a L1 Complaint
  14. FREE!
  15. Transfer to Fraud
  16. Have customer upload docs on phone