CheckedPCADAdvised of$1.99speed payfeeReceived acomplimentOutsideGas odorCallCompletedaback dateTook aPaymentConfirmationInsideGas odorCallSet upBudgetPaySentEmailLinkChanged aPending SAto customerrequestedLookedup a PayStationStartedNewServiceOpened aNewBusinessAccountEmergencyCallAnsweredaBillingquestionTransfertospeedpayAddedNewAppliancesDid aMeterSetGave acomplimentto a fellowemployeeDid NonPayReconnectSent samedayrequest toschedulingDid oneaccounttransferDid a StopServiceRequestUsedTrainingLibraryCheckedPCADAdvised of$1.99speed payfeeReceived acomplimentOutsideGas odorCallCompletedaback dateTook aPaymentConfirmationInsideGas odorCallSet upBudgetPaySentEmailLinkChanged aPending SAto customerrequestedLookedup a PayStationStartedNewServiceOpened aNewBusinessAccountEmergencyCallAnsweredaBillingquestionTransfertospeedpayAddedNewAppliancesDid aMeterSetGave acomplimentto a fellowemployeeDid NonPayReconnectSent samedayrequest toschedulingDid oneaccounttransferDid a StopServiceRequestUsedTrainingLibrary

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked PCAD
  2. Advised of $1.99 speed pay fee
  3. Received a compliment
  4. Outside Gas odor Call
  5. Completed a back date
  6. Took a Payment Confirmation
  7. Inside Gas odor Call
  8. Set up Budget Pay
  9. Sent Email Link
  10. Changed a Pending SA to customer requested
  11. Looked up a Pay Station
  12. Started New Service
  13. Opened a New Business Account
  14. Emergency Call
  15. Answered a Billing question
  16. Transfer to speed pay
  17. Added New Appliances
  18. Did a Meter Set
  19. Gave a compliment to a fellow employee
  20. Did Non Pay Reconnect
  21. Sent same day request to scheduling
  22. Did one account transfer
  23. Did a Stop Service Request
  24. Used Training Library