EmergencyCallSentEmailLinkUsedTrainingLibraryGave acomplimentto a fellowemployeeTook aPaymentConfirmationCompletedaback dateAdvised of$1.99speed payfeeAnsweredaBillingquestionInsideGas odorCallReceived acomplimentLookedup a PayStationDid NonPayReconnectDid a StopServiceRequestSet upBudgetPayOutsideGas odorCallCheckedPCADSent samedayrequest toschedulingChanged aPending SAto customerrequestedAddedNewAppliancesDid aMeterSetOpened aNewBusinessAccountStartedNewServiceDid oneaccounttransferTransfertospeedpayEmergencyCallSentEmailLinkUsedTrainingLibraryGave acomplimentto a fellowemployeeTook aPaymentConfirmationCompletedaback dateAdvised of$1.99speed payfeeAnsweredaBillingquestionInsideGas odorCallReceived acomplimentLookedup a PayStationDid NonPayReconnectDid a StopServiceRequestSet upBudgetPayOutsideGas odorCallCheckedPCADSent samedayrequest toschedulingChanged aPending SAto customerrequestedAddedNewAppliancesDid aMeterSetOpened aNewBusinessAccountStartedNewServiceDid oneaccounttransferTransfertospeedpay

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergency Call
  2. Sent Email Link
  3. Used Training Library
  4. Gave a compliment to a fellow employee
  5. Took a Payment Confirmation
  6. Completed a back date
  7. Advised of $1.99 speed pay fee
  8. Answered a Billing question
  9. Inside Gas odor Call
  10. Received a compliment
  11. Looked up a Pay Station
  12. Did Non Pay Reconnect
  13. Did a Stop Service Request
  14. Set up Budget Pay
  15. Outside Gas odor Call
  16. Checked PCAD
  17. Sent same day request to scheduling
  18. Changed a Pending SA to customer requested
  19. Added New Appliances
  20. Did a Meter Set
  21. Opened a New Business Account
  22. Started New Service
  23. Did one account transfer
  24. Transfer to speed pay