Changed aPending SAto customerrequestedStartedNewServiceInsideGas odorCallDid aMeterSetTransfertospeedpayDid a StopServiceRequestGave acomplimentto a fellowemployeeReceived acomplimentAnsweredaBillingquestionDid oneaccounttransferEmergencyCallDid NonPayReconnectAddedNewAppliancesTook aPaymentConfirmationUsedTrainingLibrarySentEmailLinkOutsideGas odorCallLookedup a PayStationAdvised of$1.99speed payfeeCompletedaback dateOpened aNewBusinessAccountCheckedPCADSent samedayrequest toschedulingSet upBudgetPayChanged aPending SAto customerrequestedStartedNewServiceInsideGas odorCallDid aMeterSetTransfertospeedpayDid a StopServiceRequestGave acomplimentto a fellowemployeeReceived acomplimentAnsweredaBillingquestionDid oneaccounttransferEmergencyCallDid NonPayReconnectAddedNewAppliancesTook aPaymentConfirmationUsedTrainingLibrarySentEmailLinkOutsideGas odorCallLookedup a PayStationAdvised of$1.99speed payfeeCompletedaback dateOpened aNewBusinessAccountCheckedPCADSent samedayrequest toschedulingSet upBudgetPay

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Changed a Pending SA to customer requested
  2. Started New Service
  3. Inside Gas odor Call
  4. Did a Meter Set
  5. Transfer to speed pay
  6. Did a Stop Service Request
  7. Gave a compliment to a fellow employee
  8. Received a compliment
  9. Answered a Billing question
  10. Did one account transfer
  11. Emergency Call
  12. Did Non Pay Reconnect
  13. Added New Appliances
  14. Took a Payment Confirmation
  15. Used Training Library
  16. Sent Email Link
  17. Outside Gas odor Call
  18. Looked up a Pay Station
  19. Advised of $1.99 speed pay fee
  20. Completed a back date
  21. Opened a New Business Account
  22. Checked PCAD
  23. Sent same day request to scheduling
  24. Set up Budget Pay