StartedNewServiceOutsideGas odorCallAdvised of$1.99speed payfeeSet upBudgetPayReceived acomplimentChanged aPending SAto customerrequestedUsedTrainingLibrarySent samedayrequest toschedulingEmergencyCallSentEmailLinkTransfertospeedpayAnsweredaBillingquestionDid NonPayReconnectDid oneaccounttransferDid aMeterSetTook aPaymentConfirmationLookedup a PayStationGave acomplimentto a fellowemployeeAddedNewAppliancesDid a StopServiceRequestCheckedPCADOpened aNewBusinessAccountInsideGas odorCallCompletedaback dateStartedNewServiceOutsideGas odorCallAdvised of$1.99speed payfeeSet upBudgetPayReceived acomplimentChanged aPending SAto customerrequestedUsedTrainingLibrarySent samedayrequest toschedulingEmergencyCallSentEmailLinkTransfertospeedpayAnsweredaBillingquestionDid NonPayReconnectDid oneaccounttransferDid aMeterSetTook aPaymentConfirmationLookedup a PayStationGave acomplimentto a fellowemployeeAddedNewAppliancesDid a StopServiceRequestCheckedPCADOpened aNewBusinessAccountInsideGas odorCallCompletedaback date

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Started New Service
  2. Outside Gas odor Call
  3. Advised of $1.99 speed pay fee
  4. Set up Budget Pay
  5. Received a compliment
  6. Changed a Pending SA to customer requested
  7. Used Training Library
  8. Sent same day request to scheduling
  9. Emergency Call
  10. Sent Email Link
  11. Transfer to speed pay
  12. Answered a Billing question
  13. Did Non Pay Reconnect
  14. Did one account transfer
  15. Did a Meter Set
  16. Took a Payment Confirmation
  17. Looked up a Pay Station
  18. Gave a compliment to a fellow employee
  19. Added New Appliances
  20. Did a Stop Service Request
  21. Checked PCAD
  22. Opened a New Business Account
  23. Inside Gas odor Call
  24. Completed a back date