Changed aPending SAto customerrequestedAdvised of$1.99speed payfeeReceived acomplimentStartedNewServiceAddedNewAppliancesDid NonPayReconnectLookedup a PayStationSentEmailLinkDid aMeterSetTook aPaymentConfirmationDid a StopServiceRequestEmergencyCallCompletedaback dateInsideGas odorCallSent samedayrequest toschedulingDid oneaccounttransferTransfertospeedpayCheckedPCADUsedTrainingLibraryOpened aNewBusinessAccountSet upBudgetPayAnsweredaBillingquestionOutsideGas odorCallGave acomplimentto a fellowemployeeChanged aPending SAto customerrequestedAdvised of$1.99speed payfeeReceived acomplimentStartedNewServiceAddedNewAppliancesDid NonPayReconnectLookedup a PayStationSentEmailLinkDid aMeterSetTook aPaymentConfirmationDid a StopServiceRequestEmergencyCallCompletedaback dateInsideGas odorCallSent samedayrequest toschedulingDid oneaccounttransferTransfertospeedpayCheckedPCADUsedTrainingLibraryOpened aNewBusinessAccountSet upBudgetPayAnsweredaBillingquestionOutsideGas odorCallGave acomplimentto a fellowemployee

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Changed a Pending SA to customer requested
  2. Advised of $1.99 speed pay fee
  3. Received a compliment
  4. Started New Service
  5. Added New Appliances
  6. Did Non Pay Reconnect
  7. Looked up a Pay Station
  8. Sent Email Link
  9. Did a Meter Set
  10. Took a Payment Confirmation
  11. Did a Stop Service Request
  12. Emergency Call
  13. Completed a back date
  14. Inside Gas odor Call
  15. Sent same day request to scheduling
  16. Did one account transfer
  17. Transfer to speed pay
  18. Checked PCAD
  19. Used Training Library
  20. Opened a New Business Account
  21. Set up Budget Pay
  22. Answered a Billing question
  23. Outside Gas odor Call
  24. Gave a compliment to a fellow employee