Did a StopServiceRequestAddedNewAppliancesCompletedaback dateAdvised of$1.99speed payfeeUsedTrainingLibraryStartedNewServiceChanged aPending SAto customerrequestedOpened aNewBusinessAccountDid aMeterSetDid oneaccounttransferCheckedPCADReceived acomplimentEmergencyCallTook aPaymentConfirmationSentEmailLinkAnsweredaBillingquestionDid NonPayReconnectLookedup a PayStationOutsideGas odorCallSent samedayrequest toschedulingTransfertospeedpaySet upBudgetPayGave acomplimentto a fellowemployeeInsideGas odorCallDid a StopServiceRequestAddedNewAppliancesCompletedaback dateAdvised of$1.99speed payfeeUsedTrainingLibraryStartedNewServiceChanged aPending SAto customerrequestedOpened aNewBusinessAccountDid aMeterSetDid oneaccounttransferCheckedPCADReceived acomplimentEmergencyCallTook aPaymentConfirmationSentEmailLinkAnsweredaBillingquestionDid NonPayReconnectLookedup a PayStationOutsideGas odorCallSent samedayrequest toschedulingTransfertospeedpaySet upBudgetPayGave acomplimentto a fellowemployeeInsideGas odorCall

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did a Stop Service Request
  2. Added New Appliances
  3. Completed a back date
  4. Advised of $1.99 speed pay fee
  5. Used Training Library
  6. Started New Service
  7. Changed a Pending SA to customer requested
  8. Opened a New Business Account
  9. Did a Meter Set
  10. Did one account transfer
  11. Checked PCAD
  12. Received a compliment
  13. Emergency Call
  14. Took a Payment Confirmation
  15. Sent Email Link
  16. Answered a Billing question
  17. Did Non Pay Reconnect
  18. Looked up a Pay Station
  19. Outside Gas odor Call
  20. Sent same day request to scheduling
  21. Transfer to speed pay
  22. Set up Budget Pay
  23. Gave a compliment to a fellow employee
  24. Inside Gas odor Call