EmergencyCallDid aMeterSetAnsweredaBillingquestionInsideGas odorCallCompletedaback dateStartedNewServiceChanged aPending SAto customerrequestedLookedup a PayStationDid a StopServiceRequestAddedNewAppliancesDid oneaccounttransferReceived acomplimentAdvised of$1.99speed payfeeOutsideGas odorCallSet upBudgetPaySent samedayrequest toschedulingCheckedPCADTook aPaymentConfirmationGave acomplimentto a fellowemployeeUsedTrainingLibraryTransfertospeedpayDid NonPayReconnectOpened aNewBusinessAccountSentEmailLinkEmergencyCallDid aMeterSetAnsweredaBillingquestionInsideGas odorCallCompletedaback dateStartedNewServiceChanged aPending SAto customerrequestedLookedup a PayStationDid a StopServiceRequestAddedNewAppliancesDid oneaccounttransferReceived acomplimentAdvised of$1.99speed payfeeOutsideGas odorCallSet upBudgetPaySent samedayrequest toschedulingCheckedPCADTook aPaymentConfirmationGave acomplimentto a fellowemployeeUsedTrainingLibraryTransfertospeedpayDid NonPayReconnectOpened aNewBusinessAccountSentEmailLink

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergency Call
  2. Did a Meter Set
  3. Answered a Billing question
  4. Inside Gas odor Call
  5. Completed a back date
  6. Started New Service
  7. Changed a Pending SA to customer requested
  8. Looked up a Pay Station
  9. Did a Stop Service Request
  10. Added New Appliances
  11. Did one account transfer
  12. Received a compliment
  13. Advised of $1.99 speed pay fee
  14. Outside Gas odor Call
  15. Set up Budget Pay
  16. Sent same day request to scheduling
  17. Checked PCAD
  18. Took a Payment Confirmation
  19. Gave a compliment to a fellow employee
  20. Used Training Library
  21. Transfer to speed pay
  22. Did Non Pay Reconnect
  23. Opened a New Business Account
  24. Sent Email Link