Took aPaymentConfirmationSentEmailLinkCompletedaback dateTransfertospeedpayOpened aNewBusinessAccountAnsweredaBillingquestionEmergencyCallDid NonPayReconnectUsedTrainingLibraryDid oneaccounttransferSet upBudgetPayAddedNewAppliancesStartedNewServiceDid a StopServiceRequestGave acomplimentto a fellowemployeeSent samedayrequest toschedulingCheckedPCADLookedup a PayStationAdvised of$1.99speed payfeeDid aMeterSetReceived acomplimentChanged aPending SAto customerrequestedOutsideGas odorCallInsideGas odorCallTook aPaymentConfirmationSentEmailLinkCompletedaback dateTransfertospeedpayOpened aNewBusinessAccountAnsweredaBillingquestionEmergencyCallDid NonPayReconnectUsedTrainingLibraryDid oneaccounttransferSet upBudgetPayAddedNewAppliancesStartedNewServiceDid a StopServiceRequestGave acomplimentto a fellowemployeeSent samedayrequest toschedulingCheckedPCADLookedup a PayStationAdvised of$1.99speed payfeeDid aMeterSetReceived acomplimentChanged aPending SAto customerrequestedOutsideGas odorCallInsideGas odorCall

EXCELLENCE HAPPENS HERE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a Payment Confirmation
  2. Sent Email Link
  3. Completed a back date
  4. Transfer to speed pay
  5. Opened a New Business Account
  6. Answered a Billing question
  7. Emergency Call
  8. Did Non Pay Reconnect
  9. Used Training Library
  10. Did one account transfer
  11. Set up Budget Pay
  12. Added New Appliances
  13. Started New Service
  14. Did a Stop Service Request
  15. Gave a compliment to a fellow employee
  16. Sent same day request to scheduling
  17. Checked PCAD
  18. Looked up a Pay Station
  19. Advised of $1.99 speed pay fee
  20. Did a Meter Set
  21. Received a compliment
  22. Changed a Pending SA to customer requested
  23. Outside Gas odor Call
  24. Inside Gas odor Call