calltransferredthat is notbilling deptyou getyelled at fora branchproblemPT doesn'tunderstanddeductiblecharges2 e-delivery orautopayset upsKey apick upPatient"didn't knowthis was arental"Javierbrings uppumpkinspicetransferto cpapsuppliesPT hasbeensentletters,ignored themTransferto vegasDMEOver$100paymentPT asksfor aSUPSomeonecalls Garrina differentnamesomeoneis coldtransferredto youPTswearsat youPT hasissues withinsurance,calls usPatientcomplainsaboutautopayYoudescaleda sup callOver 20non-ACDaccountsPT doesn'tknow theiraccountnumberBaileysneezesmore thanoncePT crieson thephoneInsurancerep callsin withpatientPT saysthey don'towe theirbillcalltransferredthat is notbilling deptyou getyelled at fora branchproblemPT doesn'tunderstanddeductiblecharges2 e-delivery orautopayset upsKey apick upPatient"didn't knowthis was arental"Javierbrings uppumpkinspicetransferto cpapsuppliesPT hasbeensentletters,ignored themTransferto vegasDMEOver$100paymentPT asksfor aSUPSomeonecalls Garrina differentnamesomeoneis coldtransferredto youPTswearsat youPT hasissues withinsurance,calls usPatientcomplainsaboutautopayYoudescaleda sup callOver 20non-ACDaccountsPT doesn'tknow theiraccountnumberBaileysneezesmore thanoncePT crieson thephoneInsurancerep callsin withpatientPT saysthey don'towe theirbill

Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call transferred that is not billing dept
  2. you get yelled at for a branch problem
  3. PT doesn't understand deductible charges
  4. 2 e-delivery or autopay set ups
  5. Key a pick up
  6. Patient "didn't know this was a rental"
  7. Javier brings up pumpkin spice
  8. transfer to cpap supplies
  9. PT has beensent letters, ignored them
  10. Transfer to vegas DME
  11. Over $100 payment
  12. PT asks for a SUP
  13. Someone calls Garrin a different name
  14. someone is cold transferred to you
  15. PT swears at you
  16. PT has issues with insurance, calls us
  17. Patient complains about autopay
  18. You descaled a sup call
  19. Over 20 non-ACD accounts
  20. PT doesn't know their account number
  21. Bailey sneezes more than once
  22. PT cries on the phone
  23. Insurance rep calls in with patient
  24. PT says they don't owe their bill