Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 e-delivery or autopay set ups
2. PT doesn't know their account number
3. You descaled a sup call
4. Insurance rep calls in with patient
5. transfer to cpap supplies
6. you get yelled at for a branch problem
7. PT says they don't owe their bill
8. Patient "didn't know this was a rental"
9. Over $100 payment
10. call transferred that is not billing dept
11. PT has issues with insurance, calls us
12. Someone calls Garrin a different name
13. someone is cold transferred to you
14. PT swears at you
15. PT has beensent letters, ignored them
16. Over 20 non-ACD accounts
17. Bailey sneezes more than once
18. Javier brings up pumpkin spice
19. PT doesn't understand deductible charges
20. Transfer to vegas DME
21. PT asks for a SUP
22. Key a pick up
23. PT cries on the phone
24. Patient complains about autopay