Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 2 e-delivery or autopay set ups
2. PT says they don't owe their bill
3. PT doesn't know their account number
4. PT doesn't understand deductible charges
5. you get yelled at for a branch problem
6. PT asks for a SUP
7. PT swears at you
8. PT cries on the phone
9. You descaled a sup call
10. transfer to cpap supplies
11. call transferred that is not billing dept
12. PT has issues with insurance, calls us
13. Key a pick up
14. Over 20 non-ACD accounts
15. PT has beensent letters, ignored them
16. Transfer to vegas DME
17. Patient complains about autopay
18. Insurance rep calls in with patient
19. Patient "didn't know this was a rental"
20. Bailey sneezes more than once
21. someone is cold transferred to you
22. Over $100 payment
23. Javier brings up pumpkin spice
24. Someone calls Garrin a different name