Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient complains about autopay
2. transfer to cpap supplies
3. PT doesn't understand deductible charges
4. PT says they don't owe their bill
5. Over 20 non-ACD accounts
6. PT swears at you
7. 2 e-delivery or autopay set ups
8. Bailey sneezes more than once
9. call transferred that is not billing dept
10. PT has beensent letters, ignored them
11. Key a pick up
12. Transfer to vegas DME
13. PT doesn't know their account number
14. someone is cold transferred to you
15. Someone calls Garrin a different name
16. Javier brings up pumpkin spice
17. Patient "didn't know this was a rental"
18. PT asks for a SUP
19. PT cries on the phone
20. Over $100 payment
21. PT has issues with insurance, calls us
22. You descaled a sup call
23. you get yelled at for a branch problem
24. Insurance rep calls in with patient