Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Javier brings up pumpkin spice
2. PT doesn't know their account number
3. Insurance rep calls in with patient
4. PT swears at you
5. Someone calls Garrin a different name
6. Key a pick up
7. PT has issues with insurance, calls us
8. 2 e-delivery or autopay set ups
9. call transferred that is not billing dept
10. You descaled a sup call
11. Over $100 payment
12. PT asks for a SUP
13. Transfer to vegas DME
14. Patient "didn't know this was a rental"
15. PT cries on the phone
16. PT doesn't understand deductible charges
17. you get yelled at for a branch problem
18. someone is cold transferred to you
19. transfer to cpap supplies
20. PT says they don't owe their bill
21. Over 20 non-ACD accounts
22. PT has beensent letters, ignored them
23. Bailey sneezes more than once
24. Patient complains about autopay