calltransferredthat is notbilling deptPT asksfor aSUPPatient"didn't knowthis was arental"Javierbrings uppumpkinspiceKey apick upPT hasissues withinsurance,calls usInsurancerep callsin withpatientyou getyelled at fora branchproblemTransferto vegasDMEOver 20non-ACDaccountstransferto cpapsuppliesYoudescaleda sup callPT doesn'tunderstanddeductiblechargesPatientcomplainsaboutautopaysomeoneis coldtransferredto youPTswearsat youOver$100paymentSomeonecalls Garrina differentnamePT crieson thephonePT doesn'tknow theiraccountnumberBaileysneezesmore thanonce2 e-delivery orautopayset upsPT saysthey don'towe theirbillPT hasbeensentletters,ignored themcalltransferredthat is notbilling deptPT asksfor aSUPPatient"didn't knowthis was arental"Javierbrings uppumpkinspiceKey apick upPT hasissues withinsurance,calls usInsurancerep callsin withpatientyou getyelled at fora branchproblemTransferto vegasDMEOver 20non-ACDaccountstransferto cpapsuppliesYoudescaleda sup callPT doesn'tunderstanddeductiblechargesPatientcomplainsaboutautopaysomeoneis coldtransferredto youPTswearsat youOver$100paymentSomeonecalls Garrina differentnamePT crieson thephonePT doesn'tknow theiraccountnumberBaileysneezesmore thanonce2 e-delivery orautopayset upsPT saysthey don'towe theirbillPT hasbeensentletters,ignored them

Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call transferred that is not billing dept
  2. PT asks for a SUP
  3. Patient "didn't know this was a rental"
  4. Javier brings up pumpkin spice
  5. Key a pick up
  6. PT has issues with insurance, calls us
  7. Insurance rep calls in with patient
  8. you get yelled at for a branch problem
  9. Transfer to vegas DME
  10. Over 20 non-ACD accounts
  11. transfer to cpap supplies
  12. You descaled a sup call
  13. PT doesn't understand deductible charges
  14. Patient complains about autopay
  15. someone is cold transferred to you
  16. PT swears at you
  17. Over $100 payment
  18. Someone calls Garrin a different name
  19. PT cries on the phone
  20. PT doesn't know their account number
  21. Bailey sneezes more than once
  22. 2 e-delivery or autopay set ups
  23. PT says they don't owe their bill
  24. PT has beensent letters, ignored them