Patientcomplainsaboutautopaycalltransferredthat is notbilling deptPT doesn'tknow theiraccountnumberPT crieson thephonePT saysthey don'towe theirbilltransferto cpapsuppliesPT asksfor aSUPPatient"didn't knowthis was arental"Baileysneezesmore thanoncePT doesn'tunderstanddeductiblechargesYoudescaleda sup callKey apick up2 e-delivery orautopayset upssomeoneis coldtransferredto youOver 20non-ACDaccountsTransferto vegasDMEPT hasbeensentletters,ignored themPTswearsat youOver$100paymentJavierbrings uppumpkinspicePT hasissues withinsurance,calls usSomeonecalls Garrina differentnameInsurancerep callsin withpatientyou getyelled at fora branchproblemPatientcomplainsaboutautopaycalltransferredthat is notbilling deptPT doesn'tknow theiraccountnumberPT crieson thephonePT saysthey don'towe theirbilltransferto cpapsuppliesPT asksfor aSUPPatient"didn't knowthis was arental"Baileysneezesmore thanoncePT doesn'tunderstanddeductiblechargesYoudescaleda sup callKey apick up2 e-delivery orautopayset upssomeoneis coldtransferredto youOver 20non-ACDaccountsTransferto vegasDMEPT hasbeensentletters,ignored themPTswearsat youOver$100paymentJavierbrings uppumpkinspicePT hasissues withinsurance,calls usSomeonecalls Garrina differentnameInsurancerep callsin withpatientyou getyelled at fora branchproblem

Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient complains about autopay
  2. call transferred that is not billing dept
  3. PT doesn't know their account number
  4. PT cries on the phone
  5. PT says they don't owe their bill
  6. transfer to cpap supplies
  7. PT asks for a SUP
  8. Patient "didn't know this was a rental"
  9. Bailey sneezes more than once
  10. PT doesn't understand deductible charges
  11. You descaled a sup call
  12. Key a pick up
  13. 2 e-delivery or autopay set ups
  14. someone is cold transferred to you
  15. Over 20 non-ACD accounts
  16. Transfer to vegas DME
  17. PT has beensent letters, ignored them
  18. PT swears at you
  19. Over $100 payment
  20. Javier brings up pumpkin spice
  21. PT has issues with insurance, calls us
  22. Someone calls Garrin a different name
  23. Insurance rep calls in with patient
  24. you get yelled at for a branch problem