Baileysneezesmore thanoncePT crieson thephonePatient"didn't knowthis was arental"Over$100paymentyou getyelled at fora branchproblemPT doesn'tknow theiraccountnumberInsurancerep callsin withpatientPatientcomplainsaboutautopaycalltransferredthat is notbilling deptOver 20non-ACDaccounts2 e-delivery orautopayset upsPT asksfor aSUPPTswearsat youJavierbrings uppumpkinspiceKey apick uptransferto cpapsuppliesPT saysthey don'towe theirbillTransferto vegasDMEPT doesn'tunderstanddeductiblechargesPT hasbeensentletters,ignored themYoudescaleda sup callsomeoneis coldtransferredto youPT hasissues withinsurance,calls usSomeonecalls Garrina differentnameBaileysneezesmore thanoncePT crieson thephonePatient"didn't knowthis was arental"Over$100paymentyou getyelled at fora branchproblemPT doesn'tknow theiraccountnumberInsurancerep callsin withpatientPatientcomplainsaboutautopaycalltransferredthat is notbilling deptOver 20non-ACDaccounts2 e-delivery orautopayset upsPT asksfor aSUPPTswearsat youJavierbrings uppumpkinspiceKey apick uptransferto cpapsuppliesPT saysthey don'towe theirbillTransferto vegasDMEPT doesn'tunderstanddeductiblechargesPT hasbeensentletters,ignored themYoudescaleda sup callsomeoneis coldtransferredto youPT hasissues withinsurance,calls usSomeonecalls Garrina differentname

Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bailey sneezes more than once
  2. PT cries on the phone
  3. Patient "didn't know this was a rental"
  4. Over $100 payment
  5. you get yelled at for a branch problem
  6. PT doesn't know their account number
  7. Insurance rep calls in with patient
  8. Patient complains about autopay
  9. call transferred that is not billing dept
  10. Over 20 non-ACD accounts
  11. 2 e-delivery or autopay set ups
  12. PT asks for a SUP
  13. PT swears at you
  14. Javier brings up pumpkin spice
  15. Key a pick up
  16. transfer to cpap supplies
  17. PT says they don't owe their bill
  18. Transfer to vegas DME
  19. PT doesn't understand deductible charges
  20. PT has beensent letters, ignored them
  21. You descaled a sup call
  22. someone is cold transferred to you
  23. PT has issues with insurance, calls us
  24. Someone calls Garrin a different name