Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. You descaled a sup call
2. Insurance rep calls in with patient
3. Key a pick up
4. Bailey sneezes more than once
5. Patient "didn't know this was a rental"
6. PT cries on the phone
7. 2 e-delivery or autopay set ups
8. Over 20 non-ACD accounts
9. PT swears at you
10. call transferred that is not billing dept
11. PT has issues with insurance, calls us
12. PT says they don't owe their bill
13. Over $100 payment
14. Someone calls Garrin a different name
15. transfer to cpap supplies
16. PT asks for a SUP
17. PT doesn't know their account number
18. PT doesn't understand deductible charges
19. Transfer to vegas DME
20. Patient complains about autopay
21. PT has beensent letters, ignored them
22. someone is cold transferred to you
23. you get yelled at for a branch problem
24. Javier brings up pumpkin spice