Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. PT asks for a SUP
2. Insurance rep calls in with patient
3. Over $100 payment
4. PT doesn't understand deductible charges
5. PT cries on the phone
6. Bailey sneezes more than once
7. someone is cold transferred to you
8. PT swears at you
9. Over 20 non-ACD accounts
10. PT says they don't owe their bill
11. you get yelled at for a branch problem
12. PT doesn't know their account number
13. You descaled a sup call
14. Patient complains about autopay
15. Patient "didn't know this was a rental"
16. PT has issues with insurance, calls us
17. Javier brings up pumpkin spice
18. call transferred that is not billing dept
19. Key a pick up
20. PT has beensent letters, ignored them
21. 2 e-delivery or autopay set ups
22. transfer to cpap supplies
23. Someone calls Garrin a different name
24. Transfer to vegas DME