Fall Patient Pay Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient complains about autopay
2. call transferred that is not billing dept
3. Someone calls Garrin a different name
4. Javier brings up pumpkin spice
5. Key a pick up
6. Bailey sneezes more than once
7. You descaled a sup call
8. 2 e-delivery or autopay set ups
9. PT has beensent letters, ignored them
10. PT asks for a SUP
11. PT doesn't understand deductible charges
12. PT says they don't owe their bill
13. you get yelled at for a branch problem
14. Over 20 non-ACD accounts
15. Insurance rep calls in with patient
16. transfer to cpap supplies
17. Over $100 payment
18. PT cries on the phone
19. PT doesn't know their account number
20. Patient "didn't know this was a rental"
21. PT has issues with insurance, calls us
22. PT swears at you
23. Transfer to vegas DME
24. someone is cold transferred to you