(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Conference call with HR Rep
Employee last name of "Smith"
Redirected to another vendor
Employee named
"John"
Someone who has called today already
Employee with 4+ kids on file
Caller was returning a voicemail/
phone call
Transferred a call
Caller with an accent
3 callers in a row with "M" names ("Matthew, Miranda")