(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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O-I Will
N-"Thank you for bringing this to our attention"
O-Of Course
I-Wonderful
B-"I would be more than happy to help you with that"
O-"Welcome to the Discover Family"
I-"I appreciate you taking the time to give us a call today"
G-"Thank you for considering Discover Bank"
I-Absolutely
G-"I completely understand why you would feel that way"
O-"I see that you have been banking with us for __, thank you for your loyalty"
O-I Suggest
B-Thank You
G-"Rest assured we will definitely get this resolved today"
G-"We are grateful for your feedback, it helps us improve our service"
B-My Pleasure
N-"Thank you for your patience during this situation, I will definitely correct this right away"
B-Certainly
B-"I am sorry to hear you've been experiencing difficulties"
G-Excellent
I-"I would love to look further into this for you"