(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Excellent
B-Certainly
O-"Welcome to the Discover Family"
I-Great
G-"We are grateful for your feedback, it helps us improve our service"
I-"I appreciate you taking the time to give us a call today"
B-"I am sorry to hear you've been experiencing difficulties"
N-Perfect
B-"I would be more than happy to help you with that"
G-"Thank you for considering Discover Bank"
B-My Pleasure
G-"Rest assured we will definitely get this resolved today"
N-"Thank you for your patience during this situation, I will definitely correct this right away"
O-Of Course
N-"I can understand how this could be concerning"
I-"I would love to look further into this for you"
O-I Will
O-I Suggest
O-"I see that you have been banking with us for __, thank you for your loyalty"
G-"I completely understand why you would feel that way"