2 5-StarSurveysin 1 Day7 ResRec’d in1 Day2 QueueSweepAssists inWeekAgedCasesto 0Edit 2KCSArticles inWeekSubmit 1UltiExcellenceS/O1 SwarmAssist –SameDepartment3 SwarmAssists inWeek9 ResRec’d in1 DayReceiveUltiExcellenceS/ORespondto 3 Q’s inChat in 1DayCall on 8Auto-Close inWeekTrain TeamMember(30 min orMore)8 ResRec’d in1 DayCall on 3Auto-Close in 1DayPositive Word(“Great,”“Excellent,”“Fantastic,” Etc.)in a SurveyCommentTell 1EmbarrassingStory in Chat– Mark“Important”Attach 8KCSArticles in1 DaySurvey withPositiveCommentReceivedAttach 25KCSArticles inWeek1 SwarmAssist –OtherDepartmentTrainRising Star(30 min orMore)3 4- or 5-StarSurveys inWeek100%SLA 3Days inRow10 ResRec’d in1 Day2 5-StarSurveysin 1 Day7 ResRec’d in1 Day2 QueueSweepAssists inWeekAgedCasesto 0Edit 2KCSArticles inWeekSubmit 1UltiExcellenceS/O1 SwarmAssist –SameDepartment3 SwarmAssists inWeek9 ResRec’d in1 DayReceiveUltiExcellenceS/ORespondto 3 Q’s inChat in 1DayCall on 8Auto-Close inWeekTrain TeamMember(30 min orMore)8 ResRec’d in1 DayCall on 3Auto-Close in 1DayPositive Word(“Great,”“Excellent,”“Fantastic,” Etc.)in a SurveyCommentTell 1EmbarrassingStory in Chat– Mark“Important”Attach 8KCSArticles in1 DaySurvey withPositiveCommentReceivedAttach 25KCSArticles inWeek1 SwarmAssist –OtherDepartmentTrainRising Star(30 min orMore)3 4- or 5-StarSurveys inWeek100%SLA 3Days inRow10 ResRec’d in1 Day

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. 2 5-Star Surveys in 1 Day
  2. 7 Res Rec’d in 1 Day
  3. 2 Queue Sweep Assists in Week
  4. Aged Cases to 0
  5. Edit 2 KCS Articles in Week
  6. Submit 1 UltiExcellence S/O
  7. 1 Swarm Assist – Same Department
  8. 3 Swarm Assists in Week
  9. 9 Res Rec’d in 1 Day
  10. Receive UltiExcellence S/O
  11. Respond to 3 Q’s in Chat in 1 Day
  12. Call on 8 Auto-Close in Week
  13. Train Team Member (30 min or More)
  14. 8 Res Rec’d in 1 Day
  15. Call on 3 Auto-Close in 1 Day
  16. Positive Word (“Great,” “Excellent,” “Fantastic,” Etc.) in a Survey Comment
  17. Tell 1 Embarrassing Story in Chat – Mark “Important”
  18. Attach 8 KCS Articles in 1 Day
  19. Survey with Positive Comment Received
  20. Attach 25 KCS Articles in Week
  21. 1 Swarm Assist – Other Department
  22. Train Rising Star (30 min or More)
  23. 3 4- or 5-Star Surveys in Week
  24. 100% SLA 3 Days in Row
  25. 10 Res Rec’d in 1 Day