6 callsin anhourLost /StolenDebitCardAssist MESwithLocating infoin SharonTake &resolve anEscalationTake aLoanAppProvidePositiveFeedback toMES on acallSet up anautotransferWaiveECM Feefor MESCollect aShareCharge offECMPaymentOrderChecksMake aMortgage/HelocPaymentTransfertoImpactDirectDepositLetterOpen anewcheckingProvideCDRatesCredit CardPaymentover200.00Transfermoney tofamilymemberODTInquiryProvide last10transactionsGreenPathreferralMake aprincipleonlypaymentTransferto InternalMLOMemknowsmembernumberTransfertocollections6 callsin anhourLost /StolenDebitCardAssist MESwithLocating infoin SharonTake &resolve anEscalationTake aLoanAppProvidePositiveFeedback toMES on acallSet up anautotransferWaiveECM Feefor MESCollect aShareCharge offECMPaymentOrderChecksMake aMortgage/HelocPaymentTransfertoImpactDirectDepositLetterOpen anewcheckingProvideCDRatesCredit CardPaymentover200.00Transfermoney tofamilymemberODTInquiryProvide last10transactionsGreenPathreferralMake aprincipleonlypaymentTransferto InternalMLOMemknowsmembernumberTransfertocollections

Member Service Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 6 calls in an hour
  2. Lost / Stolen Debit Card
  3. Assist MES with Locating info in Sharon
  4. Take & resolve an Escalation
  5. Take a Loan App
  6. Provide Positive Feedback to MES on a call
  7. Set up an autotransfer
  8. Waive ECM Fee for MES
  9. Collect a Share Charge off
  10. ECM Payment
  11. Order Checks
  12. Make a Mortgage/ Heloc Payment
  13. Transfer to Impact
  14. Direct Deposit Letter
  15. Open a new checking
  16. Provide CD Rates
  17. Credit Card Payment over 200.00
  18. Transfer money to family member
  19. ODT Inquiry
  20. Provide last 10 transactions
  21. Green Path referral
  22. Make a principle only payment
  23. Transfer to Internal MLO
  24. Mem knows member number
  25. Transfer to collections