Below 730 AHT at 1pm Upgraded cust on T&F Sold Double Play Showed empathy Sold Price for Life Spoke to someone in WA Saved 4 customers in a row Sold HP Used the word "splendid" on a call Used the word "insane" on a call Helped a teammate Asked 3 discovery ? on a call Acknowledged customer’s concerns Spoke to a customer named Mary Used the word "monster" on a call Migrated Prism to DIRECTV Below 19.0 HS per100 at 1pm Spoke to someone in PHX Compliment/ gratitude from a customer Sold HSI Spoke to a customer named John Sold DIRECTV Saved a cust from going to competitor Upgraded HSI Speed (60 or higher) Below 730 AHT at 1pm Upgraded cust on T&F Sold Double Play Showed empathy Sold Price for Life Spoke to someone in WA Saved 4 customers in a row Sold HP Used the word "splendid" on a call Used the word "insane" on a call Helped a teammate Asked 3 discovery ? on a call Acknowledged customer’s concerns Spoke to a customer named Mary Used the word "monster" on a call Migrated Prism to DIRECTV Below 19.0 HS per100 at 1pm Spoke to someone in PHX Compliment/ gratitude from a customer Sold HSI Spoke to a customer named John Sold DIRECTV Saved a cust from going to competitor Upgraded HSI Speed (60 or higher)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Below 730 AHT at 1pm
Upgraded cust on T&F
Sold Double Play
Showed
empathy
Sold Price
for Life
Spoke to
someone in WA
Saved 4 customers in a row
Sold HP
Used the word "splendid" on a call
Used the word "insane" on a call
Helped a
teammate
Asked 3 discovery ? on a call
Acknowledged
customer’s
concerns
Spoke to a
customer
named Mary
Used the word "monster" on a call
Migrated
Prism to
DIRECTV
Below 19.0 HS per100 at 1pm
Spoke to
someone in PHX
Compliment/
gratitude from
a customer
Sold HSI
Spoke to a
customer
named John
Sold
DIRECTV
Saved a cust from going to competitor
Upgraded
HSI Speed (60 or higher)