Helped a teammate Sold Price for Life Used the word "splendid" on a call Saved 4 customers in a row Below 19.0 HS per100 at 1pm Below 730 AHT at 1pm Sold HP Upgraded cust on T&F Acknowledged customer’s concerns Spoke to a customer named Mary Used the word "insane" on a call Upgraded HSI Speed (60 or higher) Used the word "monster" on a call Migrated Prism to DIRECTV Saved a cust from going to competitor Sold DIRECTV Spoke to someone in WA Asked 3 discovery ? on a call Spoke to someone in PHX Showed empathy Sold Double Play Spoke to a customer named John Sold HSI Compliment/ gratitude from a customer Helped a teammate Sold Price for Life Used the word "splendid" on a call Saved 4 customers in a row Below 19.0 HS per100 at 1pm Below 730 AHT at 1pm Sold HP Upgraded cust on T&F Acknowledged customer’s concerns Spoke to a customer named Mary Used the word "insane" on a call Upgraded HSI Speed (60 or higher) Used the word "monster" on a call Migrated Prism to DIRECTV Saved a cust from going to competitor Sold DIRECTV Spoke to someone in WA Asked 3 discovery ? on a call Spoke to someone in PHX Showed empathy Sold Double Play Spoke to a customer named John Sold HSI Compliment/ gratitude from a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped a
teammate
Sold Price
for Life
Used the word "splendid" on a call
Saved 4 customers in a row
Below 19.0 HS per100 at 1pm
Below 730 AHT at 1pm
Sold HP
Upgraded cust on T&F
Acknowledged
customer’s
concerns
Spoke to a
customer
named Mary
Used the word "insane" on a call
Upgraded
HSI Speed (60 or higher)
Used the word "monster" on a call
Migrated
Prism to
DIRECTV
Saved a cust from going to competitor
Sold
DIRECTV
Spoke to
someone in WA
Asked 3 discovery ? on a call
Spoke to
someone in PHX
Showed
empathy
Sold Double Play
Spoke to a
customer
named John
Sold HSI
Compliment/
gratitude from
a customer