Below 19.0 HS per100 at 1pm Spoke to someone in PHX Below 730 AHT at 1pm Sold HP Sold DIRECTV Sold Price for Life Saved a cust from going to competitor Used the word "splendid" on a call Spoke to someone in WA Sold Double Play Used the word "insane" on a call Used the word "monster" on a call Spoke to a customer named Mary Helped a teammate Asked 3 discovery ? on a call Upgraded cust on T&F Saved 4 customers in a row Upgraded HSI Speed (60 or higher) Compliment/ gratitude from a customer Sold HSI Migrated Prism to DIRECTV Spoke to a customer named John Acknowledged customer’s concerns Showed empathy Below 19.0 HS per100 at 1pm Spoke to someone in PHX Below 730 AHT at 1pm Sold HP Sold DIRECTV Sold Price for Life Saved a cust from going to competitor Used the word "splendid" on a call Spoke to someone in WA Sold Double Play Used the word "insane" on a call Used the word "monster" on a call Spoke to a customer named Mary Helped a teammate Asked 3 discovery ? on a call Upgraded cust on T&F Saved 4 customers in a row Upgraded HSI Speed (60 or higher) Compliment/ gratitude from a customer Sold HSI Migrated Prism to DIRECTV Spoke to a customer named John Acknowledged customer’s concerns Showed empathy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Below 19.0 HS per100 at 1pm
Spoke to
someone in PHX
Below 730 AHT at 1pm
Sold HP
Sold
DIRECTV
Sold Price
for Life
Saved a cust from going to competitor
Used the word "splendid" on a call
Spoke to
someone in WA
Sold Double Play
Used the word "insane" on a call
Used the word "monster" on a call
Spoke to a
customer
named Mary
Helped a
teammate
Asked 3 discovery ? on a call
Upgraded cust on T&F
Saved 4 customers in a row
Upgraded
HSI Speed (60 or higher)
Compliment/
gratitude from
a customer
Sold HSI
Migrated
Prism to
DIRECTV
Spoke to a
customer
named John
Acknowledged
customer’s
concerns
Showed
empathy