holdfeatureHIPPAconferencecallgenericmessageADAshortcallsrouteMediamailholdfeaturespeakerphonememoansweringservicestriagingTTYcallforwardingtriagenotebookestablishedpatientlastnumberredialDeliveryconfirmationautomaticdialerwebchatautomaticroutingunitIndentationBlockstyleletterholdfeatureHIPPAconferencecallgenericmessageADAshortcallsrouteMediamailholdfeaturespeakerphonememoansweringservicestriagingTTYcallforwardingtriagenotebookestablishedpatientlastnumberredialDeliveryconfirmationautomaticdialerwebchatautomaticroutingunitIndentationBlockstyleletter

Telephone and mailing procedures - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. hold feature
  2. HIPPA
  3. conference call
  4. generic message
  5. ADA
  6. short calls
  7. route
  8. Media mail
  9. hold feature
  10. speaker phone
  11. memo
  12. answering services
  13. triaging
  14. TTY
  15. call forwarding
  16. triage notebook
  17. established patient
  18. last number redial
  19. Delivery confirmation
  20. automatic dialer
  21. web chat
  22. automatic routing unit
  23. Indentation
  24. Block style letter