OrthoticsProviderDisputeSpeedofAnswerPriorAuthReference#ProviderQueuePackageICMTransferCallCallBackEligibilityHoldPleaseEOBMemberOICVMNRCallResolutionHoldTimeChiroCheckTracerMemberQueueProviderBenefitsCallCenterTechCustomerServiceMagellanFirstChoiceEscalationMedicalRecordsAnesthesiaFaxAdjustmentQueueCopierTC3SurgerySpyglassGreetingKronosHospitalPhoneCalldropBlueShieldGetNextOrthoticsProviderDisputeSpeedofAnswerPriorAuthReference#ProviderQueuePackageICMTransferCallCallBackEligibilityHoldPleaseEOBMemberOICVMNRCallResolutionHoldTimeChiroCheckTracerMemberQueueProviderBenefitsCallCenterTechCustomerServiceMagellanFirstChoiceEscalationMedicalRecordsAnesthesiaFaxAdjustmentQueueCopierTC3SurgerySpyglassGreetingKronosHospitalPhoneCalldropBlueShieldGetNext

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Orthotics
  2. Provider Dispute
  3. Speed of Answer
  4. Prior Auth
  5. Reference #
  6. Provider Queue
  7. Package
  8. ICM
  9. Transfer Call
  10. Call Back
  11. Eligibility
  12. Hold Please
  13. EOB
  14. Member
  15. OIC
  16. VMNR
  17. Call Resolution
  18. Hold Time
  19. Chiro
  20. Check Tracer
  21. Member Queue
  22. Provider
  23. Benefits
  24. Call Center
  25. Tech
  26. Customer Service
  27. Magellan
  28. First Choice
  29. Escalation
  30. Medical Records
  31. Anesthesia
  32. Fax
  33. Adjustment Queue
  34. Copier
  35. TC3
  36. Surgery
  37. Spyglass
  38. Greeting
  39. Kronos
  40. Hospital
  41. Phone
  42. Call drop
  43. Blue Shield
  44. Get Next