ChiroVMNRSpyglassMedicalRecordsSurgeryCallCenterMagellanAdjustmentQueueCopierOrthoticsMemberOICICMKronosEligibilityCheckTracerPriorAuthReference#CustomerServiceCallResolutionProviderQueueEscalationEOBMemberQueueCalldropTC3ProviderDisputeHoldTimeFirstChoiceProviderGetNextSpeedofAnswerCallBackPhoneFaxHoldPleaseTransferCallTechPackageBlueShieldHospitalGreetingAnesthesiaBenefitsChiroVMNRSpyglassMedicalRecordsSurgeryCallCenterMagellanAdjustmentQueueCopierOrthoticsMemberOICICMKronosEligibilityCheckTracerPriorAuthReference#CustomerServiceCallResolutionProviderQueueEscalationEOBMemberQueueCalldropTC3ProviderDisputeHoldTimeFirstChoiceProviderGetNextSpeedofAnswerCallBackPhoneFaxHoldPleaseTransferCallTechPackageBlueShieldHospitalGreetingAnesthesiaBenefits

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Chiro
  2. VMNR
  3. Spyglass
  4. Medical Records
  5. Surgery
  6. Call Center
  7. Magellan
  8. Adjustment Queue
  9. Copier
  10. Orthotics
  11. Member
  12. OIC
  13. ICM
  14. Kronos
  15. Eligibility
  16. Check Tracer
  17. Prior Auth
  18. Reference #
  19. Customer Service
  20. Call Resolution
  21. Provider Queue
  22. Escalation
  23. EOB
  24. Member Queue
  25. Call drop
  26. TC3
  27. Provider Dispute
  28. Hold Time
  29. First Choice
  30. Provider
  31. Get Next
  32. Speed of Answer
  33. Call Back
  34. Phone
  35. Fax
  36. Hold Please
  37. Transfer Call
  38. Tech
  39. Package
  40. Blue Shield
  41. Hospital
  42. Greeting
  43. Anesthesia
  44. Benefits