MedicalRecordsOICBlueShieldProviderQueueSpyglassEligibilityVMNRCalldropPriorAuthMemberHoldPleaseKronosCallResolutionTechBenefitsCustomerServiceGreetingProviderDisputeAnesthesiaChiroCopierHoldTimeSpeedofAnswerEscalationICMTransferCallFaxReference#SurgeryCallCenterPhoneHospitalOrthoticsProviderMemberQueueAdjustmentQueueFirstChoiceCallBackMagellanTC3EOBGetNextPackageCheckTracerMedicalRecordsOICBlueShieldProviderQueueSpyglassEligibilityVMNRCalldropPriorAuthMemberHoldPleaseKronosCallResolutionTechBenefitsCustomerServiceGreetingProviderDisputeAnesthesiaChiroCopierHoldTimeSpeedofAnswerEscalationICMTransferCallFaxReference#SurgeryCallCenterPhoneHospitalOrthoticsProviderMemberQueueAdjustmentQueueFirstChoiceCallBackMagellanTC3EOBGetNextPackageCheckTracer

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Medical Records
  2. OIC
  3. Blue Shield
  4. Provider Queue
  5. Spyglass
  6. Eligibility
  7. VMNR
  8. Call drop
  9. Prior Auth
  10. Member
  11. Hold Please
  12. Kronos
  13. Call Resolution
  14. Tech
  15. Benefits
  16. Customer Service
  17. Greeting
  18. Provider Dispute
  19. Anesthesia
  20. Chiro
  21. Copier
  22. Hold Time
  23. Speed of Answer
  24. Escalation
  25. ICM
  26. Transfer Call
  27. Fax
  28. Reference #
  29. Surgery
  30. Call Center
  31. Phone
  32. Hospital
  33. Orthotics
  34. Provider
  35. Member Queue
  36. Adjustment Queue
  37. First Choice
  38. Call Back
  39. Magellan
  40. TC3
  41. EOB
  42. Get Next
  43. Package
  44. Check Tracer