TechEscalationOrthoticsMagellanMemberQueueCallResolutionHoldPleaseICMOICEOBCheckTracerPackageCallCenterFirstChoicePhoneKronosCopierProviderPriorAuthVMNRHospitalReference#CustomerServiceBenefitsBlueShieldMedicalRecordsEligibilityAnesthesiaAdjustmentQueueMemberProviderDisputeHoldTimeChiroGreetingSpyglassCallBackFaxGetNextSurgeryTC3TransferCallSpeedofAnswerCalldropProviderQueueTechEscalationOrthoticsMagellanMemberQueueCallResolutionHoldPleaseICMOICEOBCheckTracerPackageCallCenterFirstChoicePhoneKronosCopierProviderPriorAuthVMNRHospitalReference#CustomerServiceBenefitsBlueShieldMedicalRecordsEligibilityAnesthesiaAdjustmentQueueMemberProviderDisputeHoldTimeChiroGreetingSpyglassCallBackFaxGetNextSurgeryTC3TransferCallSpeedofAnswerCalldropProviderQueue

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tech
  2. Escalation
  3. Orthotics
  4. Magellan
  5. Member Queue
  6. Call Resolution
  7. Hold Please
  8. ICM
  9. OIC
  10. EOB
  11. Check Tracer
  12. Package
  13. Call Center
  14. First Choice
  15. Phone
  16. Kronos
  17. Copier
  18. Provider
  19. Prior Auth
  20. VMNR
  21. Hospital
  22. Reference #
  23. Customer Service
  24. Benefits
  25. Blue Shield
  26. Medical Records
  27. Eligibility
  28. Anesthesia
  29. Adjustment Queue
  30. Member
  31. Provider Dispute
  32. Hold Time
  33. Chiro
  34. Greeting
  35. Spyglass
  36. Call Back
  37. Fax
  38. Get Next
  39. Surgery
  40. TC3
  41. Transfer Call
  42. Speed of Answer
  43. Call drop
  44. Provider Queue