ICMKronosChiroSurgeryCallBackReference#VMNRMedicalRecordsEligibilityAnesthesiaProviderQueueGetNextCallResolutionSpeedofAnswerBlueShieldProviderDisputeBenefitsMemberOICMemberQueueMagellanCustomerServicePhoneFirstChoiceHoldPleaseSpyglassHospitalHoldTimeOrthoticsTechAdjustmentQueueCopierEscalationCheckTracerPriorAuthTC3ProviderPackageFaxGreetingCallCenterEOBCalldropTransferCallICMKronosChiroSurgeryCallBackReference#VMNRMedicalRecordsEligibilityAnesthesiaProviderQueueGetNextCallResolutionSpeedofAnswerBlueShieldProviderDisputeBenefitsMemberOICMemberQueueMagellanCustomerServicePhoneFirstChoiceHoldPleaseSpyglassHospitalHoldTimeOrthoticsTechAdjustmentQueueCopierEscalationCheckTracerPriorAuthTC3ProviderPackageFaxGreetingCallCenterEOBCalldropTransferCall

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ICM
  2. Kronos
  3. Chiro
  4. Surgery
  5. Call Back
  6. Reference #
  7. VMNR
  8. Medical Records
  9. Eligibility
  10. Anesthesia
  11. Provider Queue
  12. Get Next
  13. Call Resolution
  14. Speed of Answer
  15. Blue Shield
  16. Provider Dispute
  17. Benefits
  18. Member
  19. OIC
  20. Member Queue
  21. Magellan
  22. Customer Service
  23. Phone
  24. First Choice
  25. Hold Please
  26. Spyglass
  27. Hospital
  28. Hold Time
  29. Orthotics
  30. Tech
  31. Adjustment Queue
  32. Copier
  33. Escalation
  34. Check Tracer
  35. Prior Auth
  36. TC3
  37. Provider
  38. Package
  39. Fax
  40. Greeting
  41. Call Center
  42. EOB
  43. Call drop
  44. Transfer Call