ChiroPriorAuthEligibilityKronosReference#MemberQueueSpyglassCustomerServiceProviderDisputeCalldropHospitalCopierProviderQueueFirstChoiceProviderFaxCheckTracerGetNextAnesthesiaHoldPleaseBenefitsMedicalRecordsMagellanHoldTimeOrthoticsBlueShieldSpeedofAnswerEscalationMemberGreetingCallResolutionAdjustmentQueuePhoneTechSurgeryVMNRICMOICTC3TransferCallCallCenterCallBackPackageEOBChiroPriorAuthEligibilityKronosReference#MemberQueueSpyglassCustomerServiceProviderDisputeCalldropHospitalCopierProviderQueueFirstChoiceProviderFaxCheckTracerGetNextAnesthesiaHoldPleaseBenefitsMedicalRecordsMagellanHoldTimeOrthoticsBlueShieldSpeedofAnswerEscalationMemberGreetingCallResolutionAdjustmentQueuePhoneTechSurgeryVMNRICMOICTC3TransferCallCallCenterCallBackPackageEOB

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Chiro
  2. Prior Auth
  3. Eligibility
  4. Kronos
  5. Reference #
  6. Member Queue
  7. Spyglass
  8. Customer Service
  9. Provider Dispute
  10. Call drop
  11. Hospital
  12. Copier
  13. Provider Queue
  14. First Choice
  15. Provider
  16. Fax
  17. Check Tracer
  18. Get Next
  19. Anesthesia
  20. Hold Please
  21. Benefits
  22. Medical Records
  23. Magellan
  24. Hold Time
  25. Orthotics
  26. Blue Shield
  27. Speed of Answer
  28. Escalation
  29. Member
  30. Greeting
  31. Call Resolution
  32. Adjustment Queue
  33. Phone
  34. Tech
  35. Surgery
  36. VMNR
  37. ICM
  38. OIC
  39. TC3
  40. Transfer Call
  41. Call Center
  42. Call Back
  43. Package
  44. EOB