VMNRAnesthesiaHospitalFirstChoiceAdjustmentQueueCallBackEOBMemberQueueFaxHoldTimeChiroPackagePriorAuthEscalationEligibilityPhoneTechGetNextSpeedofAnswerCustomerServiceICMMemberProviderDisputeGreetingOICCalldropCallCenterTransferCallHoldPleaseBenefitsCheckTracerOrthoticsProviderQueueCopierSurgeryMagellanMedicalRecordsReference#KronosBlueShieldCallResolutionTC3ProviderSpyglassVMNRAnesthesiaHospitalFirstChoiceAdjustmentQueueCallBackEOBMemberQueueFaxHoldTimeChiroPackagePriorAuthEscalationEligibilityPhoneTechGetNextSpeedofAnswerCustomerServiceICMMemberProviderDisputeGreetingOICCalldropCallCenterTransferCallHoldPleaseBenefitsCheckTracerOrthoticsProviderQueueCopierSurgeryMagellanMedicalRecordsReference#KronosBlueShieldCallResolutionTC3ProviderSpyglass

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VMNR
  2. Anesthesia
  3. Hospital
  4. First Choice
  5. Adjustment Queue
  6. Call Back
  7. EOB
  8. Member Queue
  9. Fax
  10. Hold Time
  11. Chiro
  12. Package
  13. Prior Auth
  14. Escalation
  15. Eligibility
  16. Phone
  17. Tech
  18. Get Next
  19. Speed of Answer
  20. Customer Service
  21. ICM
  22. Member
  23. Provider Dispute
  24. Greeting
  25. OIC
  26. Call drop
  27. Call Center
  28. Transfer Call
  29. Hold Please
  30. Benefits
  31. Check Tracer
  32. Orthotics
  33. Provider Queue
  34. Copier
  35. Surgery
  36. Magellan
  37. Medical Records
  38. Reference #
  39. Kronos
  40. Blue Shield
  41. Call Resolution
  42. TC3
  43. Provider
  44. Spyglass