AnesthesiaEligibilityOrthoticsVMNRCheckTracerCustomerServiceTechProviderProviderDisputeMemberReference#PhoneKronosOICHoldPleaseGetNextHospitalMedicalRecordsPriorAuthFaxTransferCallCallBackCalldropAdjustmentQueueChiroEOBSurgeryCallCenterProviderQueueBlueShieldBenefitsPackageHoldTimeFirstChoiceCallResolutionTC3GreetingSpyglassCopierSpeedofAnswerMagellanMemberQueueEscalationICMAnesthesiaEligibilityOrthoticsVMNRCheckTracerCustomerServiceTechProviderProviderDisputeMemberReference#PhoneKronosOICHoldPleaseGetNextHospitalMedicalRecordsPriorAuthFaxTransferCallCallBackCalldropAdjustmentQueueChiroEOBSurgeryCallCenterProviderQueueBlueShieldBenefitsPackageHoldTimeFirstChoiceCallResolutionTC3GreetingSpyglassCopierSpeedofAnswerMagellanMemberQueueEscalationICM

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Anesthesia
  2. Eligibility
  3. Orthotics
  4. VMNR
  5. Check Tracer
  6. Customer Service
  7. Tech
  8. Provider
  9. Provider Dispute
  10. Member
  11. Reference #
  12. Phone
  13. Kronos
  14. OIC
  15. Hold Please
  16. Get Next
  17. Hospital
  18. Medical Records
  19. Prior Auth
  20. Fax
  21. Transfer Call
  22. Call Back
  23. Call drop
  24. Adjustment Queue
  25. Chiro
  26. EOB
  27. Surgery
  28. Call Center
  29. Provider Queue
  30. Blue Shield
  31. Benefits
  32. Package
  33. Hold Time
  34. First Choice
  35. Call Resolution
  36. TC3
  37. Greeting
  38. Spyglass
  39. Copier
  40. Speed of Answer
  41. Magellan
  42. Member Queue
  43. Escalation
  44. ICM