AdjustmentQueueGetNextCustomerServicePriorAuthProviderDisputeHospitalMagellanEligibilityTransferCallProviderFirstChoiceReference#OrthoticsSpyglassBlueShieldCallResolutionICMMemberQueueVMNRHoldTimeProviderQueueSpeedofAnswerFaxSurgeryPhoneCheckTracerBenefitsAnesthesiaCopierGreetingEscalationPackageTechCallBackOICKronosMemberCallCenterTC3HoldPleaseCalldropEOBChiroMedicalRecordsAdjustmentQueueGetNextCustomerServicePriorAuthProviderDisputeHospitalMagellanEligibilityTransferCallProviderFirstChoiceReference#OrthoticsSpyglassBlueShieldCallResolutionICMMemberQueueVMNRHoldTimeProviderQueueSpeedofAnswerFaxSurgeryPhoneCheckTracerBenefitsAnesthesiaCopierGreetingEscalationPackageTechCallBackOICKronosMemberCallCenterTC3HoldPleaseCalldropEOBChiroMedicalRecords

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adjustment Queue
  2. Get Next
  3. Customer Service
  4. Prior Auth
  5. Provider Dispute
  6. Hospital
  7. Magellan
  8. Eligibility
  9. Transfer Call
  10. Provider
  11. First Choice
  12. Reference #
  13. Orthotics
  14. Spyglass
  15. Blue Shield
  16. Call Resolution
  17. ICM
  18. Member Queue
  19. VMNR
  20. Hold Time
  21. Provider Queue
  22. Speed of Answer
  23. Fax
  24. Surgery
  25. Phone
  26. Check Tracer
  27. Benefits
  28. Anesthesia
  29. Copier
  30. Greeting
  31. Escalation
  32. Package
  33. Tech
  34. Call Back
  35. OIC
  36. Kronos
  37. Member
  38. Call Center
  39. TC3
  40. Hold Please
  41. Call drop
  42. EOB
  43. Chiro
  44. Medical Records