TransferCallCustomerServiceAdjustmentQueueGetNextCalldropHoldTimeGreetingAnesthesiaPackageFirstChoiceKronosOICOrthoticsProviderQueueMagellanMemberMemberQueueVMNRPhoneSpeedofAnswerProviderDisputeCallCenterChiroCopierTechBenefitsEscalationEOBReference#ProviderFaxCallResolutionICMEligibilitySpyglassTC3PriorAuthCallBackSurgeryHoldPleaseHospitalMedicalRecordsCheckTracerBlueShieldTransferCallCustomerServiceAdjustmentQueueGetNextCalldropHoldTimeGreetingAnesthesiaPackageFirstChoiceKronosOICOrthoticsProviderQueueMagellanMemberMemberQueueVMNRPhoneSpeedofAnswerProviderDisputeCallCenterChiroCopierTechBenefitsEscalationEOBReference#ProviderFaxCallResolutionICMEligibilitySpyglassTC3PriorAuthCallBackSurgeryHoldPleaseHospitalMedicalRecordsCheckTracerBlueShield

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer Call
  2. Customer Service
  3. Adjustment Queue
  4. Get Next
  5. Call drop
  6. Hold Time
  7. Greeting
  8. Anesthesia
  9. Package
  10. First Choice
  11. Kronos
  12. OIC
  13. Orthotics
  14. Provider Queue
  15. Magellan
  16. Member
  17. Member Queue
  18. VMNR
  19. Phone
  20. Speed of Answer
  21. Provider Dispute
  22. Call Center
  23. Chiro
  24. Copier
  25. Tech
  26. Benefits
  27. Escalation
  28. EOB
  29. Reference #
  30. Provider
  31. Fax
  32. Call Resolution
  33. ICM
  34. Eligibility
  35. Spyglass
  36. TC3
  37. Prior Auth
  38. Call Back
  39. Surgery
  40. Hold Please
  41. Hospital
  42. Medical Records
  43. Check Tracer
  44. Blue Shield