OICCopierTC3AnesthesiaCallBackPriorAuthProviderQueueMemberOrthoticsEligibilityMedicalRecordsGetNextTransferCallPackageFaxCallResolutionCalldropMagellanSurgeryKronosReference#CheckTracerICMSpyglassTechGreetingCustomerServiceAdjustmentQueueBenefitsFirstChoiceHoldPleaseChiroProviderSpeedofAnswerVMNREscalationMemberQueueBlueShieldProviderDisputeEOBCallCenterHoldTimeHospitalPhoneOICCopierTC3AnesthesiaCallBackPriorAuthProviderQueueMemberOrthoticsEligibilityMedicalRecordsGetNextTransferCallPackageFaxCallResolutionCalldropMagellanSurgeryKronosReference#CheckTracerICMSpyglassTechGreetingCustomerServiceAdjustmentQueueBenefitsFirstChoiceHoldPleaseChiroProviderSpeedofAnswerVMNREscalationMemberQueueBlueShieldProviderDisputeEOBCallCenterHoldTimeHospitalPhone

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OIC
  2. Copier
  3. TC3
  4. Anesthesia
  5. Call Back
  6. Prior Auth
  7. Provider Queue
  8. Member
  9. Orthotics
  10. Eligibility
  11. Medical Records
  12. Get Next
  13. Transfer Call
  14. Package
  15. Fax
  16. Call Resolution
  17. Call drop
  18. Magellan
  19. Surgery
  20. Kronos
  21. Reference #
  22. Check Tracer
  23. ICM
  24. Spyglass
  25. Tech
  26. Greeting
  27. Customer Service
  28. Adjustment Queue
  29. Benefits
  30. First Choice
  31. Hold Please
  32. Chiro
  33. Provider
  34. Speed of Answer
  35. VMNR
  36. Escalation
  37. Member Queue
  38. Blue Shield
  39. Provider Dispute
  40. EOB
  41. Call Center
  42. Hold Time
  43. Hospital
  44. Phone