AdjustmentQueueOICEligibilityProviderQueueBenefitsHoldPleaseCheckTracerBlueShieldMedicalRecordsEscalationOrthoticsICMCalldropTC3MemberSurgeryProviderDisputeProviderTransferCallMemberQueueGreetingPriorAuthFaxAnesthesiaPackageFirstChoiceTechSpyglassHoldTimeCallCenterPhoneChiroGetNextKronosCopierMagellanEOBCallBackCustomerServiceCallResolutionVMNRSpeedofAnswerHospitalReference#AdjustmentQueueOICEligibilityProviderQueueBenefitsHoldPleaseCheckTracerBlueShieldMedicalRecordsEscalationOrthoticsICMCalldropTC3MemberSurgeryProviderDisputeProviderTransferCallMemberQueueGreetingPriorAuthFaxAnesthesiaPackageFirstChoiceTechSpyglassHoldTimeCallCenterPhoneChiroGetNextKronosCopierMagellanEOBCallBackCustomerServiceCallResolutionVMNRSpeedofAnswerHospitalReference#

Customer Service Week!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adjustment Queue
  2. OIC
  3. Eligibility
  4. Provider Queue
  5. Benefits
  6. Hold Please
  7. Check Tracer
  8. Blue Shield
  9. Medical Records
  10. Escalation
  11. Orthotics
  12. ICM
  13. Call drop
  14. TC3
  15. Member
  16. Surgery
  17. Provider Dispute
  18. Provider
  19. Transfer Call
  20. Member Queue
  21. Greeting
  22. Prior Auth
  23. Fax
  24. Anesthesia
  25. Package
  26. First Choice
  27. Tech
  28. Spyglass
  29. Hold Time
  30. Call Center
  31. Phone
  32. Chiro
  33. Get Next
  34. Kronos
  35. Copier
  36. Magellan
  37. EOB
  38. Call Back
  39. Customer Service
  40. Call Resolution
  41. VMNR
  42. Speed of Answer
  43. Hospital
  44. Reference #