Resolved a Cost Basis request Gave a teammate kudos Sent a SENDWORD Created a VOD Maintained W/I under 15% for the day Received a SENDWORD No cases over 5 days old in queue Operations expedited a case for you Went to lunch on time Received 5 calls from another region Closed 3 cases before lunch Reached a client on the first call attempt Completed a CustID merge Connect letter approved on first attempt Assisted a teammate with a complex case Completed a bene designation letter Closed a new case within 24hrs Laughed on a call Took over 20 calls for the day Less than 10 cases in queue Contacted the Estates team Received a call back from a client Received an IM from a CRS Close a case before your first break Reached out to a manager to expedite a case Received a class action case Received 2 calls from the same FC Received an IM from an FC Closed 10 cases for the day Resolved a Cost Basis request Gave a teammate kudos Sent a SENDWORD Created a VOD Maintained W/I under 15% for the day Received a SENDWORD No cases over 5 days old in queue Operations expedited a case for you Went to lunch on time Received 5 calls from another region Closed 3 cases before lunch Reached a client on the first call attempt Completed a CustID merge Connect letter approved on first attempt Assisted a teammate with a complex case Completed a bene designation letter Closed a new case within 24hrs Laughed on a call Took over 20 calls for the day Less than 10 cases in queue Contacted the Estates team Received a call back from a client Received an IM from a CRS Close a case before your first break Reached out to a manager to expedite a case Received a class action case Received 2 calls from the same FC Received an IM from an FC Closed 10 cases for the day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved a Cost Basis request
Gave a teammate kudos
Sent a SENDWORD
Created a VOD
Maintained W/I under 15% for the day
Received a SENDWORD
No cases over 5 days old in queue
Operations expedited a case for you
Went to lunch on time
Received 5 calls from another region
Closed 3 cases before lunch
Reached a client on the first call attempt
Completed a CustID merge
Connect letter approved on first attempt
Assisted a teammate with a complex case
Completed a bene designation letter
Closed a new case within 24hrs
Laughed on a call
Took over 20 calls for the day
Less than 10 cases in queue
Contacted the Estates team
Received a call back from a client
Received an IM from a CRS
Close a case before your first break
Reached out to a manager to expedite a case
Received a class action case
Received 2 calls from the same FC
Received an IM from an FC
Closed 10 cases for the day