Gave ateammatekudosReceived aSENDWORDLaughedon a callTook over20 callsfor thedayReached aclient onthe first callattemptCreateda VODContactedtheEstatesteamMaintainedW/I under15% forthe dayOperationsexpediteda case foryouClosed 3casesbeforelunchAssisted ateammatewith acomplexcaseConnectletterapproved onfirst attemptWent tolunch ontimeCompleteda benedesignationletterNo casesover 5days oldin queueReceiveda classactioncaseCompleteda CustIDmergeResolveda CostBasisrequestClose acasebefore yourfirst breakLess than10 casesin queueReceived2 callsfrom thesame FCReceiveda callback froma clientReceivedan IMfrom anFCSent aSENDWORDReached outto a managerto expedite acaseReceivedan IMfrom aCRSReceived 5calls fromanotherregionClosed 10cases forthe dayClosed anew casewithin24hrsGave ateammatekudosReceived aSENDWORDLaughedon a callTook over20 callsfor thedayReached aclient onthe first callattemptCreateda VODContactedtheEstatesteamMaintainedW/I under15% forthe dayOperationsexpediteda case foryouClosed 3casesbeforelunchAssisted ateammatewith acomplexcaseConnectletterapproved onfirst attemptWent tolunch ontimeCompleteda benedesignationletterNo casesover 5days oldin queueReceiveda classactioncaseCompleteda CustIDmergeResolveda CostBasisrequestClose acasebefore yourfirst breakLess than10 casesin queueReceived2 callsfrom thesame FCReceiveda callback froma clientReceivedan IMfrom anFCSent aSENDWORDReached outto a managerto expedite acaseReceivedan IMfrom aCRSReceived 5calls fromanotherregionClosed 10cases forthe dayClosed anew casewithin24hrs

Partner Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Gave a teammate kudos
  2. Received a SENDWORD
  3. Laughed on a call
  4. Took over 20 calls for the day
  5. Reached a client on the first call attempt
  6. Created a VOD
  7. Contacted the Estates team
  8. Maintained W/I under 15% for the day
  9. Operations expedited a case for you
  10. Closed 3 cases before lunch
  11. Assisted a teammate with a complex case
  12. Connect letter approved on first attempt
  13. Went to lunch on time
  14. Completed a bene designation letter
  15. No cases over 5 days old in queue
  16. Received a class action case
  17. Completed a CustID merge
  18. Resolved a Cost Basis request
  19. Close a case before your first break
  20. Less than 10 cases in queue
  21. Received 2 calls from the same FC
  22. Received a call back from a client
  23. Received an IM from an FC
  24. Sent a SENDWORD
  25. Reached out to a manager to expedite a case
  26. Received an IM from a CRS
  27. Received 5 calls from another region
  28. Closed 10 cases for the day
  29. Closed a new case within 24hrs