CompleteBenefitsBadTonePositiveLanguageCareResolvedIn ATimelyMannerNegativeLanguageGoodToneDoes NotCare AboutMember'sTimeBillingIssuePriorAuthorizationChampionTakingControl OfConversationDOBID#Check ForClarificationMember'sFullNameSetting TimeExpectationsBSCBrandingConnectClaimsCCRNameFree!UnderstandingReason ForCallClarifyingQuestionsCompleteBenefitsBadTonePositiveLanguageCareResolvedIn ATimelyMannerNegativeLanguageGoodToneDoes NotCare AboutMember'sTimeBillingIssuePriorAuthorizationChampionTakingControl OfConversationDOBID#Check ForClarificationMember'sFullNameSetting TimeExpectationsBSCBrandingConnectClaimsCCRNameFree!UnderstandingReason ForCallClarifyingQuestions

4C's BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete
  2. Benefits
  3. Bad Tone
  4. Positive Language
  5. Care
  6. Resolved In A Timely Manner
  7. Negative Language
  8. Good Tone
  9. Does Not Care About Member's Time
  10. Billing Issue
  11. Prior Authorization
  12. Champion
  13. Taking Control Of Conversation
  14. DOB
  15. ID#
  16. Check For Clarification
  17. Member's Full Name
  18. Setting Time Expectations
  19. BSC Branding
  20. Connect
  21. Claims
  22. CCR Name
  23. Free!
  24. Understanding Reason For Call
  25. Clarifying Questions