Set upFutureFalconSuspendInformedCh aboutSMStextingset upadd/subtractpointsworkcaseTransfertoCatalogTransfertoCatalogSaveanaccountWearingCabela'sbrandclothingMerchantVerificationAssist aCo-workerTransferto theIVRTransferto aBSIIISentstatementto Ch inmercuryTake aDAPunder$100AddAuthUserTakeaDAPTransferto aSRBS IPlaced ahold ontheaccountSaveanaccountChangedan Addressper ChrequestSet upFutureFalconSuspendTake aDAP over$200Transferto a FAIIChangeCycleCodeDateSet up aWorkcaseSet upFutureFalconSuspendInformedCh aboutSMStextingset upadd/subtractpointsworkcaseTransfertoCatalogTransfertoCatalogSaveanaccountWearingCabela'sbrandclothingMerchantVerificationAssist aCo-workerTransferto theIVRTransferto aBSIIISentstatementto Ch inmercuryTake aDAPunder$100AddAuthUserTakeaDAPTransferto aSRBS IPlaced ahold ontheaccountSaveanaccountChangedan Addressper ChrequestSet upFutureFalconSuspendTake aDAP over$200Transferto a FAIIChangeCycleCodeDateSet up aWorkcase

Customer Care BSII - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up Future Falcon Suspend
  2. Informed Ch about SMS texting
  3. set up add/subtract points workcase
  4. Transfer to Catalog
  5. Transfer to Catalog
  6. Save an account
  7. Wearing Cabela's brand clothing
  8. Merchant Verification
  9. Assist a Co-worker
  10. Transfer to the IVR
  11. Transfer to a BSIII
  12. Sent statement to Ch in mercury
  13. Take a DAP under $100
  14. Add Auth User
  15. Take a DAP
  16. Transfer to a SRBS I
  17. Placed a hold on the account
  18. Save an account
  19. Changed an Address per Ch request
  20. Set up Future Falcon Suspend
  21. Take a DAP over $200
  22. Transfer to a FA II
  23. Change Cycle Code Date
  24. Set up a Workcase