Transferto a FAIIChangeCycleCodeDateSet upFutureFalconSuspendTransfertoCatalogset upadd/subtractpointsworkcaseSet upFutureFalconSuspendTake aDAPunder$100InformedCh aboutSMStextingSaveanaccountChangedan Addressper ChrequestTakeaDAPTransfertoCatalogSentstatementto Ch inmercuryWearingCabela'sbrandclothingAssist aCo-workerTransferto aSRBS IMerchantVerificationTake aDAP over$200Transferto aBSIIITransferto theIVRSaveanaccountPlaced ahold ontheaccountSet up aWorkcaseAddAuthUserTransferto a FAIIChangeCycleCodeDateSet upFutureFalconSuspendTransfertoCatalogset upadd/subtractpointsworkcaseSet upFutureFalconSuspendTake aDAPunder$100InformedCh aboutSMStextingSaveanaccountChangedan Addressper ChrequestTakeaDAPTransfertoCatalogSentstatementto Ch inmercuryWearingCabela'sbrandclothingAssist aCo-workerTransferto aSRBS IMerchantVerificationTake aDAP over$200Transferto aBSIIITransferto theIVRSaveanaccountPlaced ahold ontheaccountSet up aWorkcaseAddAuthUser

Customer Care BSII - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to a FA II
  2. Change Cycle Code Date
  3. Set up Future Falcon Suspend
  4. Transfer to Catalog
  5. set up add/subtract points workcase
  6. Set up Future Falcon Suspend
  7. Take a DAP under $100
  8. Informed Ch about SMS texting
  9. Save an account
  10. Changed an Address per Ch request
  11. Take a DAP
  12. Transfer to Catalog
  13. Sent statement to Ch in mercury
  14. Wearing Cabela's brand clothing
  15. Assist a Co-worker
  16. Transfer to a SRBS I
  17. Merchant Verification
  18. Take a DAP over $200
  19. Transfer to a BSIII
  20. Transfer to the IVR
  21. Save an account
  22. Placed a hold on the account
  23. Set up a Workcase
  24. Add Auth User