InformedCh aboutSMStextingTransfertoCatalogTransfertoCatalogTakeaDAPSaveanaccountSet upFutureFalconSuspendSet upFutureFalconSuspendSentstatementto Ch inmercuryTake aDAPunder$100set upadd/subtractpointsworkcaseTransferto theIVRAddAuthUserSaveanaccountChangedan Addressper ChrequestPlaced ahold ontheaccountTransferto aSRBS ITransferto a FAIIWearingCabela'sbrandclothingTake aDAP over$200ChangeCycleCodeDateMerchantVerificationTransferto aBSIIISet up aWorkcaseAssist aCo-workerInformedCh aboutSMStextingTransfertoCatalogTransfertoCatalogTakeaDAPSaveanaccountSet upFutureFalconSuspendSet upFutureFalconSuspendSentstatementto Ch inmercuryTake aDAPunder$100set upadd/subtractpointsworkcaseTransferto theIVRAddAuthUserSaveanaccountChangedan Addressper ChrequestPlaced ahold ontheaccountTransferto aSRBS ITransferto a FAIIWearingCabela'sbrandclothingTake aDAP over$200ChangeCycleCodeDateMerchantVerificationTransferto aBSIIISet up aWorkcaseAssist aCo-worker

Customer Care BSII - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Informed Ch about SMS texting
  2. Transfer to Catalog
  3. Transfer to Catalog
  4. Take a DAP
  5. Save an account
  6. Set up Future Falcon Suspend
  7. Set up Future Falcon Suspend
  8. Sent statement to Ch in mercury
  9. Take a DAP under $100
  10. set up add/subtract points workcase
  11. Transfer to the IVR
  12. Add Auth User
  13. Save an account
  14. Changed an Address per Ch request
  15. Placed a hold on the account
  16. Transfer to a SRBS I
  17. Transfer to a FA II
  18. Wearing Cabela's brand clothing
  19. Take a DAP over $200
  20. Change Cycle Code Date
  21. Merchant Verification
  22. Transfer to a BSIII
  23. Set up a Workcase
  24. Assist a Co-worker