Sentstatementto Ch inmercuryChangedan Addressper ChrequestSet upFutureFalconSuspendSaveanaccountSet up aWorkcaseAssist aCo-workerMerchantVerificationTransferto aSRBS IWearingCabela'sbrandclothingSet upFutureFalconSuspendTransfertoCatalogTake aDAPunder$100Take aDAP over$200Transferto a FAIIAddAuthUserTransferto theIVRTransfertoCatalogChangeCycleCodeDateInformedCh aboutSMStextingTakeaDAPPlaced ahold ontheaccountset upadd/subtractpointsworkcaseTransferto aBSIIISaveanaccountSentstatementto Ch inmercuryChangedan Addressper ChrequestSet upFutureFalconSuspendSaveanaccountSet up aWorkcaseAssist aCo-workerMerchantVerificationTransferto aSRBS IWearingCabela'sbrandclothingSet upFutureFalconSuspendTransfertoCatalogTake aDAPunder$100Take aDAP over$200Transferto a FAIIAddAuthUserTransferto theIVRTransfertoCatalogChangeCycleCodeDateInformedCh aboutSMStextingTakeaDAPPlaced ahold ontheaccountset upadd/subtractpointsworkcaseTransferto aBSIIISaveanaccount

Customer Care BSII - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent statement to Ch in mercury
  2. Changed an Address per Ch request
  3. Set up Future Falcon Suspend
  4. Save an account
  5. Set up a Workcase
  6. Assist a Co-worker
  7. Merchant Verification
  8. Transfer to a SRBS I
  9. Wearing Cabela's brand clothing
  10. Set up Future Falcon Suspend
  11. Transfer to Catalog
  12. Take a DAP under $100
  13. Take a DAP over $200
  14. Transfer to a FA II
  15. Add Auth User
  16. Transfer to the IVR
  17. Transfer to Catalog
  18. Change Cycle Code Date
  19. Informed Ch about SMS texting
  20. Take a DAP
  21. Placed a hold on the account
  22. set up add/subtract points workcase
  23. Transfer to a BSIII
  24. Save an account