ChangeCycleCodeDateTake aDAPunder$100WearingCabela'sbrandclothingAssist aCo-workerset upadd/subtractpointsworkcaseTransferto aSRBS ITransferto theIVRSet upFutureFalconSuspendTake aDAP over$200Transferto a FAIIPlaced ahold ontheaccountMerchantVerificationSentstatementto Ch inmercuryAddAuthUserSet upFutureFalconSuspendTransfertoCatalogSaveanaccountChangedan Addressper ChrequestSet up aWorkcaseTransfertoCatalogTakeaDAPTransferto aBSIIIInformedCh aboutSMStextingSaveanaccountChangeCycleCodeDateTake aDAPunder$100WearingCabela'sbrandclothingAssist aCo-workerset upadd/subtractpointsworkcaseTransferto aSRBS ITransferto theIVRSet upFutureFalconSuspendTake aDAP over$200Transferto a FAIIPlaced ahold ontheaccountMerchantVerificationSentstatementto Ch inmercuryAddAuthUserSet upFutureFalconSuspendTransfertoCatalogSaveanaccountChangedan Addressper ChrequestSet up aWorkcaseTransfertoCatalogTakeaDAPTransferto aBSIIIInformedCh aboutSMStextingSaveanaccount

Customer Care BSII - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change Cycle Code Date
  2. Take a DAP under $100
  3. Wearing Cabela's brand clothing
  4. Assist a Co-worker
  5. set up add/subtract points workcase
  6. Transfer to a SRBS I
  7. Transfer to the IVR
  8. Set up Future Falcon Suspend
  9. Take a DAP over $200
  10. Transfer to a FA II
  11. Placed a hold on the account
  12. Merchant Verification
  13. Sent statement to Ch in mercury
  14. Add Auth User
  15. Set up Future Falcon Suspend
  16. Transfer to Catalog
  17. Save an account
  18. Changed an Address per Ch request
  19. Set up a Workcase
  20. Transfer to Catalog
  21. Take a DAP
  22. Transfer to a BSIII
  23. Informed Ch about SMS texting
  24. Save an account