Rush aPlasticSet upImmediateFalconRemove aPaymentFloatIntroduceyourself tosomeonenewTake aBoothCallProvidedBalanceand MinPay DueAddAuthUserWorked 2Applicationsin KairosSet upSRBS IIWorkcaseCompleteCLI over15kWearingCabela'sBrandClothingTake DAPover $100SaveanaccountProcess 2Applicationsin KairosRequesta LetterSentWork 10pieces ofreturnmailTransferto FAIIRemoveTempHoldMerchantVerificationCompleteDeathNotificationTransfertoCatalogClear aDelinquencyRemovea LateFeeSet up apaymentcorrectionworkcaseRush aPlasticSet upImmediateFalconRemove aPaymentFloatIntroduceyourself tosomeonenewTake aBoothCallProvidedBalanceand MinPay DueAddAuthUserWorked 2Applicationsin KairosSet upSRBS IIWorkcaseCompleteCLI over15kWearingCabela'sBrandClothingTake DAPover $100SaveanaccountProcess 2Applicationsin KairosRequesta LetterSentWork 10pieces ofreturnmailTransferto FAIIRemoveTempHoldMerchantVerificationCompleteDeathNotificationTransfertoCatalogClear aDelinquencyRemovea LateFeeSet up apaymentcorrectionworkcase

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rush a Plastic
  2. Set up Immediate Falcon
  3. Remove a Payment Float
  4. Introduce yourself to someone new
  5. Take a Booth Call
  6. Provided Balance and Min Pay Due
  7. Add Auth User
  8. Worked 2 Applications in Kairos
  9. Set up SRBS II Workcase
  10. Complete CLI over 15k
  11. Wearing Cabela's Brand Clothing
  12. Take DAP over $100
  13. Save an account
  14. Process 2 Applications in Kairos
  15. Request a Letter Sent
  16. Work 10 pieces of return mail
  17. Transfer to FAII
  18. Remove Temp Hold
  19. Merchant Verification
  20. Complete Death Notification
  21. Transfer to Catalog
  22. Clear a Delinquency
  23. Remove a Late Fee
  24. Set up a payment correction workcase