Set upImmediateFalconCompleteCLI over15kTransferto FAIIWork 10pieces ofreturnmailRequesta LetterSentProcess 2Applicationsin KairosIntroduceyourself tosomeonenewSaveanaccountRemove aPaymentFloatSet up apaymentcorrectionworkcaseTake aBoothCallTransfertoCatalogCompleteDeathNotificationMerchantVerificationRemoveTempHoldSet upSRBS IIWorkcaseWearingCabela'sBrandClothingTake DAPover $100Removea LateFeeWorked 2Applicationsin KairosRush aPlasticAddAuthUserClear aDelinquencyProvidedBalanceand MinPay DueSet upImmediateFalconCompleteCLI over15kTransferto FAIIWork 10pieces ofreturnmailRequesta LetterSentProcess 2Applicationsin KairosIntroduceyourself tosomeonenewSaveanaccountRemove aPaymentFloatSet up apaymentcorrectionworkcaseTake aBoothCallTransfertoCatalogCompleteDeathNotificationMerchantVerificationRemoveTempHoldSet upSRBS IIWorkcaseWearingCabela'sBrandClothingTake DAPover $100Removea LateFeeWorked 2Applicationsin KairosRush aPlasticAddAuthUserClear aDelinquencyProvidedBalanceand MinPay Due

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up Immediate Falcon
  2. Complete CLI over 15k
  3. Transfer to FAII
  4. Work 10 pieces of return mail
  5. Request a Letter Sent
  6. Process 2 Applications in Kairos
  7. Introduce yourself to someone new
  8. Save an account
  9. Remove a Payment Float
  10. Set up a payment correction workcase
  11. Take a Booth Call
  12. Transfer to Catalog
  13. Complete Death Notification
  14. Merchant Verification
  15. Remove Temp Hold
  16. Set up SRBS II Workcase
  17. Wearing Cabela's Brand Clothing
  18. Take DAP over $100
  19. Remove a Late Fee
  20. Worked 2 Applications in Kairos
  21. Rush a Plastic
  22. Add Auth User
  23. Clear a Delinquency
  24. Provided Balance and Min Pay Due