Work 10pieces ofreturnmailTake aBoothCallRush aPlasticProvidedBalanceand MinPay DueWorked 2Applicationsin KairosSet upSRBS IIWorkcaseIntroduceyourself tosomeonenewTransferto FAIISaveanaccountSet upImmediateFalconAddAuthUserRemoveTempHoldTransfertoCatalogSet up apaymentcorrectionworkcaseWearingCabela'sBrandClothingClear aDelinquencyRemove aPaymentFloatTake DAPover $100CompleteDeathNotificationProcess 2Applicationsin KairosCompleteCLI over15kRequesta LetterSentMerchantVerificationRemovea LateFeeWork 10pieces ofreturnmailTake aBoothCallRush aPlasticProvidedBalanceand MinPay DueWorked 2Applicationsin KairosSet upSRBS IIWorkcaseIntroduceyourself tosomeonenewTransferto FAIISaveanaccountSet upImmediateFalconAddAuthUserRemoveTempHoldTransfertoCatalogSet up apaymentcorrectionworkcaseWearingCabela'sBrandClothingClear aDelinquencyRemove aPaymentFloatTake DAPover $100CompleteDeathNotificationProcess 2Applicationsin KairosCompleteCLI over15kRequesta LetterSentMerchantVerificationRemovea LateFee

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work 10 pieces of return mail
  2. Take a Booth Call
  3. Rush a Plastic
  4. Provided Balance and Min Pay Due
  5. Worked 2 Applications in Kairos
  6. Set up SRBS II Workcase
  7. Introduce yourself to someone new
  8. Transfer to FAII
  9. Save an account
  10. Set up Immediate Falcon
  11. Add Auth User
  12. Remove Temp Hold
  13. Transfer to Catalog
  14. Set up a payment correction workcase
  15. Wearing Cabela's Brand Clothing
  16. Clear a Delinquency
  17. Remove a Payment Float
  18. Take DAP over $100
  19. Complete Death Notification
  20. Process 2 Applications in Kairos
  21. Complete CLI over 15k
  22. Request a Letter Sent
  23. Merchant Verification
  24. Remove a Late Fee