Process 2Applicationsin KairosRemove aPaymentFloatSet up apaymentcorrectionworkcaseIntroduceyourself tosomeonenewWearingCabela'sBrandClothingSet upSRBS IIWorkcaseRequesta LetterSentRemovea LateFeeMerchantVerificationWorked 2Applicationsin KairosSaveanaccountProvidedBalanceand MinPay DueTransferto FAIIRemoveTempHoldTake aBoothCallTransfertoCatalogRush aPlasticSet upImmediateFalconTake DAPover $100Work 10pieces ofreturnmailClear aDelinquencyCompleteDeathNotificationCompleteCLI over15kAddAuthUserProcess 2Applicationsin KairosRemove aPaymentFloatSet up apaymentcorrectionworkcaseIntroduceyourself tosomeonenewWearingCabela'sBrandClothingSet upSRBS IIWorkcaseRequesta LetterSentRemovea LateFeeMerchantVerificationWorked 2Applicationsin KairosSaveanaccountProvidedBalanceand MinPay DueTransferto FAIIRemoveTempHoldTake aBoothCallTransfertoCatalogRush aPlasticSet upImmediateFalconTake DAPover $100Work 10pieces ofreturnmailClear aDelinquencyCompleteDeathNotificationCompleteCLI over15kAddAuthUser

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process 2 Applications in Kairos
  2. Remove a Payment Float
  3. Set up a payment correction workcase
  4. Introduce yourself to someone new
  5. Wearing Cabela's Brand Clothing
  6. Set up SRBS II Workcase
  7. Request a Letter Sent
  8. Remove a Late Fee
  9. Merchant Verification
  10. Worked 2 Applications in Kairos
  11. Save an account
  12. Provided Balance and Min Pay Due
  13. Transfer to FAII
  14. Remove Temp Hold
  15. Take a Booth Call
  16. Transfer to Catalog
  17. Rush a Plastic
  18. Set up Immediate Falcon
  19. Take DAP over $100
  20. Work 10 pieces of return mail
  21. Clear a Delinquency
  22. Complete Death Notification
  23. Complete CLI over 15k
  24. Add Auth User