Work 10pieces ofreturnmailSet up apaymentcorrectionworkcaseCompleteCLI over15kRemovea LateFeeClear aDelinquencyWorked 2Applicationsin KairosRemoveTempHoldWearingCabela'sBrandClothingCompleteDeathNotificationSet upSRBS IIWorkcaseRemove aPaymentFloatMerchantVerificationAddAuthUserTransferto FAIISet upImmediateFalconRequesta LetterSentTake DAPover $100Take aBoothCallProvidedBalanceand MinPay DueSaveanaccountRush aPlasticProcess 2Applicationsin KairosIntroduceyourself tosomeonenewTransfertoCatalogWork 10pieces ofreturnmailSet up apaymentcorrectionworkcaseCompleteCLI over15kRemovea LateFeeClear aDelinquencyWorked 2Applicationsin KairosRemoveTempHoldWearingCabela'sBrandClothingCompleteDeathNotificationSet upSRBS IIWorkcaseRemove aPaymentFloatMerchantVerificationAddAuthUserTransferto FAIISet upImmediateFalconRequesta LetterSentTake DAPover $100Take aBoothCallProvidedBalanceand MinPay DueSaveanaccountRush aPlasticProcess 2Applicationsin KairosIntroduceyourself tosomeonenewTransfertoCatalog

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work 10 pieces of return mail
  2. Set up a payment correction workcase
  3. Complete CLI over 15k
  4. Remove a Late Fee
  5. Clear a Delinquency
  6. Worked 2 Applications in Kairos
  7. Remove Temp Hold
  8. Wearing Cabela's Brand Clothing
  9. Complete Death Notification
  10. Set up SRBS II Workcase
  11. Remove a Payment Float
  12. Merchant Verification
  13. Add Auth User
  14. Transfer to FAII
  15. Set up Immediate Falcon
  16. Request a Letter Sent
  17. Take DAP over $100
  18. Take a Booth Call
  19. Provided Balance and Min Pay Due
  20. Save an account
  21. Rush a Plastic
  22. Process 2 Applications in Kairos
  23. Introduce yourself to someone new
  24. Transfer to Catalog