RemoveTempHoldProcess 2Applicationsin KairosWork 10pieces ofreturnmailIntroduceyourself tosomeonenewMerchantVerificationCompleteCLI over15kWorked 2Applicationsin KairosRemovea LateFeeCompleteDeathNotificationClear aDelinquencyWearingCabela'sBrandClothingRemove aPaymentFloatRequesta LetterSentTransferto FAIISet up apaymentcorrectionworkcaseTake DAPover $100Take aBoothCallProvidedBalanceand MinPay DueSet upImmediateFalconAddAuthUserSaveanaccountTransfertoCatalogRush aPlasticSet upSRBS IIWorkcaseRemoveTempHoldProcess 2Applicationsin KairosWork 10pieces ofreturnmailIntroduceyourself tosomeonenewMerchantVerificationCompleteCLI over15kWorked 2Applicationsin KairosRemovea LateFeeCompleteDeathNotificationClear aDelinquencyWearingCabela'sBrandClothingRemove aPaymentFloatRequesta LetterSentTransferto FAIISet up apaymentcorrectionworkcaseTake DAPover $100Take aBoothCallProvidedBalanceand MinPay DueSet upImmediateFalconAddAuthUserSaveanaccountTransfertoCatalogRush aPlasticSet upSRBS IIWorkcase

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remove Temp Hold
  2. Process 2 Applications in Kairos
  3. Work 10 pieces of return mail
  4. Introduce yourself to someone new
  5. Merchant Verification
  6. Complete CLI over 15k
  7. Worked 2 Applications in Kairos
  8. Remove a Late Fee
  9. Complete Death Notification
  10. Clear a Delinquency
  11. Wearing Cabela's Brand Clothing
  12. Remove a Payment Float
  13. Request a Letter Sent
  14. Transfer to FAII
  15. Set up a payment correction workcase
  16. Take DAP over $100
  17. Take a Booth Call
  18. Provided Balance and Min Pay Due
  19. Set up Immediate Falcon
  20. Add Auth User
  21. Save an account
  22. Transfer to Catalog
  23. Rush a Plastic
  24. Set up SRBS II Workcase