SaveanaccountTake DAPover $100MerchantVerificationSet upImmediateFalconSet upSRBS IIWorkcaseWork 10pieces ofreturnmailWorked 2Applicationsin KairosCompleteCLI over15kRemoveTempHoldTake aBoothCallWearingCabela'sBrandClothingTransferto FAIIProvidedBalanceand MinPay DueRemove aPaymentFloatAddAuthUserClear aDelinquencyTransfertoCatalogRemovea LateFeeRequesta LetterSentProcess 2Applicationsin KairosCompleteDeathNotificationIntroduceyourself tosomeonenewRush aPlasticSet up apaymentcorrectionworkcaseSaveanaccountTake DAPover $100MerchantVerificationSet upImmediateFalconSet upSRBS IIWorkcaseWork 10pieces ofreturnmailWorked 2Applicationsin KairosCompleteCLI over15kRemoveTempHoldTake aBoothCallWearingCabela'sBrandClothingTransferto FAIIProvidedBalanceand MinPay DueRemove aPaymentFloatAddAuthUserClear aDelinquencyTransfertoCatalogRemovea LateFeeRequesta LetterSentProcess 2Applicationsin KairosCompleteDeathNotificationIntroduceyourself tosomeonenewRush aPlasticSet up apaymentcorrectionworkcase

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save an account
  2. Take DAP over $100
  3. Merchant Verification
  4. Set up Immediate Falcon
  5. Set up SRBS II Workcase
  6. Work 10 pieces of return mail
  7. Worked 2 Applications in Kairos
  8. Complete CLI over 15k
  9. Remove Temp Hold
  10. Take a Booth Call
  11. Wearing Cabela's Brand Clothing
  12. Transfer to FAII
  13. Provided Balance and Min Pay Due
  14. Remove a Payment Float
  15. Add Auth User
  16. Clear a Delinquency
  17. Transfer to Catalog
  18. Remove a Late Fee
  19. Request a Letter Sent
  20. Process 2 Applications in Kairos
  21. Complete Death Notification
  22. Introduce yourself to someone new
  23. Rush a Plastic
  24. Set up a payment correction workcase