AddAuthUserTransferto FAIIProvidedBalanceand MinPay DueRemove aPaymentFloatWorked 2Applicationsin KairosRemovea LateFeeSet up apaymentcorrectionworkcaseClear aDelinquencySaveanaccountTransfertoCatalogRequesta LetterSentProcess 2Applicationsin KairosRemoveTempHoldTake DAPover $100Set upSRBS IIWorkcaseCompleteCLI over15kSet upImmediateFalconTake aBoothCallWearingCabela'sBrandClothingCompleteDeathNotificationMerchantVerificationWork 10pieces ofreturnmailIntroduceyourself tosomeonenewRush aPlasticAddAuthUserTransferto FAIIProvidedBalanceand MinPay DueRemove aPaymentFloatWorked 2Applicationsin KairosRemovea LateFeeSet up apaymentcorrectionworkcaseClear aDelinquencySaveanaccountTransfertoCatalogRequesta LetterSentProcess 2Applicationsin KairosRemoveTempHoldTake DAPover $100Set upSRBS IIWorkcaseCompleteCLI over15kSet upImmediateFalconTake aBoothCallWearingCabela'sBrandClothingCompleteDeathNotificationMerchantVerificationWork 10pieces ofreturnmailIntroduceyourself tosomeonenewRush aPlastic

Customer Care SRBS I - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Add Auth User
  2. Transfer to FAII
  3. Provided Balance and Min Pay Due
  4. Remove a Payment Float
  5. Worked 2 Applications in Kairos
  6. Remove a Late Fee
  7. Set up a payment correction workcase
  8. Clear a Delinquency
  9. Save an account
  10. Transfer to Catalog
  11. Request a Letter Sent
  12. Process 2 Applications in Kairos
  13. Remove Temp Hold
  14. Take DAP over $100
  15. Set up SRBS II Workcase
  16. Complete CLI over 15k
  17. Set up Immediate Falcon
  18. Take a Booth Call
  19. Wearing Cabela's Brand Clothing
  20. Complete Death Notification
  21. Merchant Verification
  22. Work 10 pieces of return mail
  23. Introduce yourself to someone new
  24. Rush a Plastic