complainedabout holdmusicCust tellsyou we needto hire morepeoplebaby cryinginbackgroundCan't tellwhichgenderthe cust isstuck oncall at endof shiftcust isn'tprepared,looking thrucatalogHad toapologizewhen youdidn't wantto!couldn'tfind yoursupervisorGot a VIPin HarrietCartercust isdrivingcust callsyou thewrongnameCx toldyou youdid agreat jobSold a BBMembershipcust hasforeignaccentcustcalledwrongnumbercust asks forsupervisorfor complaintGot 2upsells inone orderfor USAIcall wasdisconnectedstuck oncall-lateto breakdog barkinginbackgroundcust asks forsupervisor togive youkudosCust putsyou on hold,tells you towait a minGet a BBmembershipand an upsellin sameorderCxcomplainedabout waittimecomplainedabout holdmusicCust tellsyou we needto hire morepeoplebaby cryinginbackgroundCan't tellwhichgenderthe cust isstuck oncall at endof shiftcust isn'tprepared,looking thrucatalogHad toapologizewhen youdidn't wantto!couldn'tfind yoursupervisorGot a VIPin HarrietCartercust isdrivingcust callsyou thewrongnameCx toldyou youdid agreat jobSold a BBMembershipcust hasforeignaccentcustcalledwrongnumbercust asks forsupervisorfor complaintGot 2upsells inone orderfor USAIcall wasdisconnectedstuck oncall-lateto breakdog barkinginbackgroundcust asks forsupervisor togive youkudosCust putsyou on hold,tells you towait a minGet a BBmembershipand an upsellin sameorderCxcomplainedabout waittime

Only In Our Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. complained about hold music
  2. Cust tells you we need to hire more people
  3. baby crying in background
  4. Can't tell which gender the cust is
  5. stuck on call at end of shift
  6. cust isn't prepared, looking thru catalog
  7. Had to apologize when you didn't want to!
  8. couldn't find your supervisor
  9. Got a VIP in Harriet Carter
  10. cust is driving
  11. cust calls you the wrong name
  12. Cx told you you did a great job
  13. Sold a BB Membership
  14. cust has foreign accent
  15. cust called wrong number
  16. cust asks for supervisor for complaint
  17. Got 2 upsells in one order for USAI
  18. call was disconnected
  19. stuck on call-late to break
  20. dog barking in background
  21. cust asks for supervisor to give you kudos
  22. Cust puts you on hold, tells you to wait a min
  23. Get a BB membership and an upsell in same order
  24. Cx complained about wait time