CustomerCallsExpeditePast Cut-OffreshipmentorderHivelyFeedbackSpecialTerms OnOrder (i.eUBO)PlaceCustomerPick UpOrder OnPhoneSend invoiceor packingslips tocustomerCustomerNot Set UpToReceiveProductsSendCall ToClaimsCSRComplimentsTo HigherUpsReceiveSass FromDonnaHarveyNoResponseFromWarehouseOverhearDyck’sFreakoutsEnter CaseIn SalesforceFor BackOrderOn PhoneFor 15+MinsCustomerMentionsTime FrameOF LoyaltyEnter ADrop ShipOrderSupplyPlan BailsYou OutduplicateNCSorder inBuyAxaltaKaylaSneezes3+ TimesIn A RowDavidBraikerCallsMissbreak dueto ameetingBackOrderCallsPlace AnOrder BeforeLeaving ForLunch, Break,Etc.SAPCrashNoresponsefromsupplyColornetItemsPlaced OnOrderCorporateCallsLateAfternoonMeetingGo EntireDay WithoutAskingQuestionsCustomerCallsExpeditePast Cut-OffreshipmentorderHivelyFeedbackSpecialTerms OnOrder (i.eUBO)PlaceCustomerPick UpOrder OnPhoneSend invoiceor packingslips tocustomerCustomerNot Set UpToReceiveProductsSendCall ToClaimsCSRComplimentsTo HigherUpsReceiveSass FromDonnaHarveyNoResponseFromWarehouseOverhearDyck’sFreakoutsEnter CaseIn SalesforceFor BackOrderOn PhoneFor 15+MinsCustomerMentionsTime FrameOF LoyaltyEnter ADrop ShipOrderSupplyPlan BailsYou OutduplicateNCSorder inBuyAxaltaKaylaSneezes3+ TimesIn A RowDavidBraikerCallsMissbreak dueto ameetingBackOrderCallsPlace AnOrder BeforeLeaving ForLunch, Break,Etc.SAPCrashNoresponsefromsupplyColornetItemsPlaced OnOrderCorporateCallsLateAfternoonMeetingGo EntireDay WithoutAskingQuestions

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Calls Expedite Past Cut-Off
  2. reshipment order
  3. Hively Feedback
  4. Special Terms On Order (i.e UBO)
  5. Place Customer Pick Up Order On Phone
  6. Send invoice or packing slips to customer
  7. Customer Not Set Up To Receive Products
  8. Send Call To Claims
  9. CSR Compliments To Higher Ups
  10. Receive Sass From Donna Harvey
  11. No Response From Warehouse
  12. Overhear Dyck’s Freakouts
  13. Enter Case In Salesforce For Back Order
  14. On Phone For 15+ Mins
  15. Customer Mentions Time Frame OF Loyalty
  16. Enter A Drop Ship Order
  17. Supply Plan Bails You Out
  18. duplicate NCS order in BuyAxalta
  19. Kayla Sneezes 3+ Times In A Row
  20. David Braiker Calls
  21. Miss break due to a meeting
  22. Back Order Calls
  23. Place An Order Before Leaving For Lunch, Break, Etc.
  24. SAP Crash
  25. No response from supply
  26. Colornet Items Placed On Order
  27. Corporate Calls
  28. Late Afternoon Meeting
  29. Go Entire Day Without Asking Questions