0 ACW For A Day Take Ownership Assist Ct with OLB 76% BSAT OLB Disposition 10 BSAT 0 Hold Time Waive ODF 2 Green surveys 71% CSAT World Class Survey Said "Happy Holidays" 100% Availability 5 & Under ACW 100 digital points 92% availability De- escalated ESC call Lead Team Huddle Zelle Disposition 10 CSAT 95% or Better Availability Under 12% Transfer Rate 5 Green Surveys Laughed with the Customer Postive Comment Mobile Disposition 0 ACW For A Day Take Ownership Assist Ct with OLB 76% BSAT OLB Disposition 10 BSAT 0 Hold Time Waive ODF 2 Green surveys 71% CSAT World Class Survey Said "Happy Holidays" 100% Availability 5 & Under ACW 100 digital points 92% availability De- escalated ESC call Lead Team Huddle Zelle Disposition 10 CSAT 95% or Better Availability Under 12% Transfer Rate 5 Green Surveys Laughed with the Customer Postive Comment Mobile Disposition
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
0 ACW For A Day
Take Ownership
Assist Ct with OLB
76% BSAT
OLB Disposition
10 BSAT
0 Hold Time
Waive ODF
2 Green surveys
71% CSAT
World Class Survey
Said "Happy Holidays"
100% Availability
5 & Under ACW
100 digital points
92% availability
De-escalated ESC call
Lead Team Huddle
Zelle Disposition
10 CSAT
95% or Better Availability
Under 12%
Transfer Rate
5 Green Surveys
Laughed with the Customer
Postive Comment
Mobile Disposition