0 ACWFor ADayTakeOwnershipAssistCt withOLB76%BSATOLBDisposition10BSAT0 HoldTimeWaiveODF2Greensurveys71%CSATWorldClassSurveySaid"HappyHolidays"100%Availability5 &UnderACW100digitalpoints92%availabilityDe-escalatedESC callLeadTeamHuddleZelleDisposition10CSAT95% orBetterAvailabilityUnder12%TransferRate5 GreenSurveysLaughedwith theCustomerPostiveCommentMobileDisposition0 ACWFor ADayTakeOwnershipAssistCt withOLB76%BSATOLBDisposition10BSAT0 HoldTimeWaiveODF2Greensurveys71%CSATWorldClassSurveySaid"HappyHolidays"100%Availability5 &UnderACW100digitalpoints92%availabilityDe-escalatedESC callLeadTeamHuddleZelleDisposition10CSAT95% orBetterAvailabilityUnder12%TransferRate5 GreenSurveysLaughedwith theCustomerPostiveCommentMobileDisposition

Team Young - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 ACW For A Day
  2. Take Ownership
  3. Assist Ct with OLB
  4. 76% BSAT
  5. OLB Disposition
  6. 10 BSAT
  7. 0 Hold Time
  8. Waive ODF
  9. 2 Green surveys
  10. 71% CSAT
  11. World Class Survey
  12. Said "Happy Holidays"
  13. 100% Availability
  14. 5 & Under ACW
  15. 100 digital points
  16. 92% availability
  17. De-escalated ESC call
  18. Lead Team Huddle
  19. Zelle Disposition
  20. 10 CSAT
  21. 95% or Better Availability
  22. Under 12% Transfer Rate
  23. 5 Green Surveys
  24. Laughed with the Customer
  25. Postive Comment
  26. Mobile Disposition