De-escalatedESC call71%CSATWaiveODFLaughedwith theCustomerWorldClassSurveyAssistCt withOLB10BSAT0 HoldTime76%BSAT10CSATZelleDisposition2Greensurveys92%availability95% orBetterAvailability100digitalpointsLeadTeamHuddle5 &UnderACWOLBDisposition5 GreenSurveysTakeOwnership0 ACWFor ADaySaid"HappyHolidays"100%AvailabilityMobileDispositionUnder12%TransferRatePostiveCommentDe-escalatedESC call71%CSATWaiveODFLaughedwith theCustomerWorldClassSurveyAssistCt withOLB10BSAT0 HoldTime76%BSAT10CSATZelleDisposition2Greensurveys92%availability95% orBetterAvailability100digitalpointsLeadTeamHuddle5 &UnderACWOLBDisposition5 GreenSurveysTakeOwnership0 ACWFor ADaySaid"HappyHolidays"100%AvailabilityMobileDispositionUnder12%TransferRatePostiveComment

Team Young - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated ESC call
  2. 71% CSAT
  3. Waive ODF
  4. Laughed with the Customer
  5. World Class Survey
  6. Assist Ct with OLB
  7. 10 BSAT
  8. 0 Hold Time
  9. 76% BSAT
  10. 10 CSAT
  11. Zelle Disposition
  12. 2 Green surveys
  13. 92% availability
  14. 95% or Better Availability
  15. 100 digital points
  16. Lead Team Huddle
  17. 5 & Under ACW
  18. OLB Disposition
  19. 5 Green Surveys
  20. Take Ownership
  21. 0 ACW For A Day
  22. Said "Happy Holidays"
  23. 100% Availability
  24. Mobile Disposition
  25. Under 12% Transfer Rate
  26. Postive Comment