100digitalpoints0 HoldTime10CSAT76%BSAT5 &UnderACWUnder12%TransferRateAssistCt withOLBLaughedwith theCustomer0 ACWFor ADay100%Availability95% orBetterAvailability10BSATPostiveCommentZelleDispositionSaid"HappyHolidays"5 GreenSurveysWaiveODFDe-escalatedESC callOLBDispositionTakeOwnership71%CSATLeadTeamHuddle92%availability2GreensurveysMobileDispositionWorldClassSurvey100digitalpoints0 HoldTime10CSAT76%BSAT5 &UnderACWUnder12%TransferRateAssistCt withOLBLaughedwith theCustomer0 ACWFor ADay100%Availability95% orBetterAvailability10BSATPostiveCommentZelleDispositionSaid"HappyHolidays"5 GreenSurveysWaiveODFDe-escalatedESC callOLBDispositionTakeOwnership71%CSATLeadTeamHuddle92%availability2GreensurveysMobileDispositionWorldClassSurvey

Team Young - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100 digital points
  2. 0 Hold Time
  3. 10 CSAT
  4. 76% BSAT
  5. 5 & Under ACW
  6. Under 12% Transfer Rate
  7. Assist Ct with OLB
  8. Laughed with the Customer
  9. 0 ACW For A Day
  10. 100% Availability
  11. 95% or Better Availability
  12. 10 BSAT
  13. Postive Comment
  14. Zelle Disposition
  15. Said "Happy Holidays"
  16. 5 Green Surveys
  17. Waive ODF
  18. De-escalated ESC call
  19. OLB Disposition
  20. Take Ownership
  21. 71% CSAT
  22. Lead Team Huddle
  23. 92% availability
  24. 2 Green surveys
  25. Mobile Disposition
  26. World Class Survey