2GreensurveysUnder12%TransferRateDe-escalatedESC callWorldClassSurvey95% orBetterAvailabilityZelleDisposition0 ACWFor ADayTakeOwnership100digitalpoints10BSATLeadTeamHuddlePostiveComment5 GreenSurveys10CSATLaughedwith theCustomer5 &UnderACWAssistCt withOLBOLBDisposition0 HoldTimeSaid"HappyHolidays"100%Availability71%CSAT92%availabilityWaiveODF76%BSATMobileDisposition2GreensurveysUnder12%TransferRateDe-escalatedESC callWorldClassSurvey95% orBetterAvailabilityZelleDisposition0 ACWFor ADayTakeOwnership100digitalpoints10BSATLeadTeamHuddlePostiveComment5 GreenSurveys10CSATLaughedwith theCustomer5 &UnderACWAssistCt withOLBOLBDisposition0 HoldTimeSaid"HappyHolidays"100%Availability71%CSAT92%availabilityWaiveODF76%BSATMobileDisposition

Team Young - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Green surveys
  2. Under 12% Transfer Rate
  3. De-escalated ESC call
  4. World Class Survey
  5. 95% or Better Availability
  6. Zelle Disposition
  7. 0 ACW For A Day
  8. Take Ownership
  9. 100 digital points
  10. 10 BSAT
  11. Lead Team Huddle
  12. Postive Comment
  13. 5 Green Surveys
  14. 10 CSAT
  15. Laughed with the Customer
  16. 5 & Under ACW
  17. Assist Ct with OLB
  18. OLB Disposition
  19. 0 Hold Time
  20. Said "Happy Holidays"
  21. 100% Availability
  22. 71% CSAT
  23. 92% availability
  24. Waive ODF
  25. 76% BSAT
  26. Mobile Disposition