5 ACWfor aDayUnder12%TransferRateDe-escalatedESC callZelleDispositionTakeOwnership20 SecHoldTimeSaid"HappyHolidays"10 &UnderACW(weekly)Laughedwith theCustomer95% orBetterAvailabilityWaiveODF5 GreenSurveys75%CSAT(weekly)92%availability10CSATMobileDisposition100digitalpoints100%Availability76%BSAT orHigher(weekly)OLBDispositionWorldClassSurveyPostiveComment2Greensurveys5 WorldClassSurveysAssistCt withOLB10BSAT5 ACWfor aDayUnder12%TransferRateDe-escalatedESC callZelleDispositionTakeOwnership20 SecHoldTimeSaid"HappyHolidays"10 &UnderACW(weekly)Laughedwith theCustomer95% orBetterAvailabilityWaiveODF5 GreenSurveys75%CSAT(weekly)92%availability10CSATMobileDisposition100digitalpoints100%Availability76%BSAT orHigher(weekly)OLBDispositionWorldClassSurveyPostiveComment2Greensurveys5 WorldClassSurveysAssistCt withOLB10BSAT

Team Young Weekly - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 ACW for a Day
  2. Under 12% Transfer Rate
  3. De-escalated ESC call
  4. Zelle Disposition
  5. Take Ownership
  6. 20 Sec Hold Time
  7. Said "Happy Holidays"
  8. 10 & Under ACW (weekly)
  9. Laughed with the Customer
  10. 95% or Better Availability
  11. Waive ODF
  12. 5 Green Surveys
  13. 75% CSAT (weekly)
  14. 92% availability
  15. 10 CSAT
  16. Mobile Disposition
  17. 100 digital points
  18. 100% Availability
  19. 76% BSAT or Higher (weekly)
  20. OLB Disposition
  21. World Class Survey
  22. Postive Comment
  23. 2 Green surveys
  24. 5 World Class Surveys
  25. Assist Ct with OLB
  26. 10 BSAT