PostiveCommentMobileDispositionDe-escalatedESC callOLBDisposition5 ACWfor aDay10 &UnderACW(weekly)20 SecHoldTime5 WorldClassSurveysAssistCt withOLB76%BSAT orHigher(weekly)95% orBetterAvailability10BSAT100digitalpointsLaughedwith theCustomerUnder12%TransferRate5 GreenSurveysWorldClassSurvey10CSATZelleDisposition92%availabilitySaid"HappyHolidays"75%CSAT(weekly)2GreensurveysWaiveODF100%AvailabilityTakeOwnershipPostiveCommentMobileDispositionDe-escalatedESC callOLBDisposition5 ACWfor aDay10 &UnderACW(weekly)20 SecHoldTime5 WorldClassSurveysAssistCt withOLB76%BSAT orHigher(weekly)95% orBetterAvailability10BSAT100digitalpointsLaughedwith theCustomerUnder12%TransferRate5 GreenSurveysWorldClassSurvey10CSATZelleDisposition92%availabilitySaid"HappyHolidays"75%CSAT(weekly)2GreensurveysWaiveODF100%AvailabilityTakeOwnership

Team Young Weekly - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
  1. Postive Comment
  2. Mobile Disposition
  3. De-escalated ESC call
  4. OLB Disposition
  5. 5 ACW for a Day
  6. 10 & Under ACW (weekly)
  7. 20 Sec Hold Time
  8. 5 World Class Surveys
  9. Assist Ct with OLB
  10. 76% BSAT or Higher (weekly)
  11. 95% or Better Availability
  12. 10 BSAT
  13. 100 digital points
  14. Laughed with the Customer
  15. Under 12% Transfer Rate
  16. 5 Green Surveys
  17. World Class Survey
  18. 10 CSAT
  19. Zelle Disposition
  20. 92% availability
  21. Said "Happy Holidays"
  22. 75% CSAT (weekly)
  23. 2 Green surveys
  24. Waive ODF
  25. 100% Availability
  26. Take Ownership