OLBDispositionZelleDisposition92%availabilityMobileDisposition5 ACWfor aDaySaid"HappyHolidays"20 SecHoldTimeWaiveODF10 &UnderACW(weekly)5 GreenSurveysPostiveCommentTakeOwnershipLaughedwith theCustomerDe-escalatedESC call10CSAT75%CSAT(weekly)2GreensurveysUnder12%TransferRateWorldClassSurvey10BSATAssistCt withOLB95% orBetterAvailability5 WorldClassSurveys100%Availability100digitalpoints76%BSAT orHigher(weekly)OLBDispositionZelleDisposition92%availabilityMobileDisposition5 ACWfor aDaySaid"HappyHolidays"20 SecHoldTimeWaiveODF10 &UnderACW(weekly)5 GreenSurveysPostiveCommentTakeOwnershipLaughedwith theCustomerDe-escalatedESC call10CSAT75%CSAT(weekly)2GreensurveysUnder12%TransferRateWorldClassSurvey10BSATAssistCt withOLB95% orBetterAvailability5 WorldClassSurveys100%Availability100digitalpoints76%BSAT orHigher(weekly)

Team Young Weekly - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OLB Disposition
  2. Zelle Disposition
  3. 92% availability
  4. Mobile Disposition
  5. 5 ACW for a Day
  6. Said "Happy Holidays"
  7. 20 Sec Hold Time
  8. Waive ODF
  9. 10 & Under ACW (weekly)
  10. 5 Green Surveys
  11. Postive Comment
  12. Take Ownership
  13. Laughed with the Customer
  14. De-escalated ESC call
  15. 10 CSAT
  16. 75% CSAT (weekly)
  17. 2 Green surveys
  18. Under 12% Transfer Rate
  19. World Class Survey
  20. 10 BSAT
  21. Assist Ct with OLB
  22. 95% or Better Availability
  23. 5 World Class Surveys
  24. 100% Availability
  25. 100 digital points
  26. 76% BSAT or Higher (weekly)