92% availability 5 Green Surveys Postive Comment 2 Green surveys 100% Availability 95% or Better Availability 5 World Class Surveys 5 ACW for a Day De- escalated ESC call World Class Survey Mobile Disposition 10 & Under ACW (weekly) 10 BSAT 76% BSAT or Higher (weekly) Zelle Disposition 75% CSAT (weekly) Take Ownership Said "Happy Holidays" Laughed with the Customer 10 CSAT OLB Disposition Waive ODF Assist Ct with OLB Under 12% Transfer Rate 100 digital points 20 Sec Hold Time 92% availability 5 Green Surveys Postive Comment 2 Green surveys 100% Availability 95% or Better Availability 5 World Class Surveys 5 ACW for a Day De- escalated ESC call World Class Survey Mobile Disposition 10 & Under ACW (weekly) 10 BSAT 76% BSAT or Higher (weekly) Zelle Disposition 75% CSAT (weekly) Take Ownership Said "Happy Holidays" Laughed with the Customer 10 CSAT OLB Disposition Waive ODF Assist Ct with OLB Under 12% Transfer Rate 100 digital points 20 Sec Hold Time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
92% availability
5 Green Surveys
Postive Comment
2 Green surveys
100% Availability
95% or Better Availability
5 World Class Surveys
5 ACW for a Day
De-escalated ESC call
World Class Survey
Mobile Disposition
10 & Under ACW (weekly)
10 BSAT
76% BSAT or Higher
(weekly)
Zelle Disposition
75% CSAT
(weekly)
Take Ownership
Said "Happy Holidays"
Laughed with the Customer
10 CSAT
OLB Disposition
Waive ODF
Assist Ct with OLB
Under 12%
Transfer Rate
100 digital points
20 Sec Hold Time