75% CSAT (weekly) 95% or Better Availability 100% Availability 5 World Class Surveys World Class Survey 5 Green Surveys 5 ACW for a Day 2 Green surveys Mobile Disposition 10 CSAT 10 BSAT Postive Comment Take Ownership 92% availability OLB Disposition 100 digital points Waive ODF Under 12% Transfer Rate 20 Sec Hold Time Zelle Disposition 76% BSAT or Higher (weekly) Laughed with the Customer 10 & Under ACW (weekly) Said "Happy Holidays" Assist Ct with OLB De- escalated ESC call 75% CSAT (weekly) 95% or Better Availability 100% Availability 5 World Class Surveys World Class Survey 5 Green Surveys 5 ACW for a Day 2 Green surveys Mobile Disposition 10 CSAT 10 BSAT Postive Comment Take Ownership 92% availability OLB Disposition 100 digital points Waive ODF Under 12% Transfer Rate 20 Sec Hold Time Zelle Disposition 76% BSAT or Higher (weekly) Laughed with the Customer 10 & Under ACW (weekly) Said "Happy Holidays" Assist Ct with OLB De- escalated ESC call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
75% CSAT
(weekly)
95% or Better Availability
100% Availability
5 World Class Surveys
World Class Survey
5 Green Surveys
5 ACW for a Day
2 Green surveys
Mobile Disposition
10 CSAT
10 BSAT
Postive Comment
Take Ownership
92% availability
OLB Disposition
100 digital points
Waive ODF
Under 12%
Transfer Rate
20 Sec Hold Time
Zelle Disposition
76% BSAT or Higher
(weekly)
Laughed with the Customer
10 & Under ACW (weekly)
Said "Happy Holidays"
Assist Ct with OLB
De-escalated ESC call