Need to Transfer Client working from home Consult ADPworks "Exit out of the system and log back in" Client in car Client Skips Ahead "Which browser are you using?" "Yes I'm still here." Client placed YOU on Hold Receive Tier 2 Support "Where are you located?" Client has side convo Give your email. Small Talk Provide Peer to Peer support "Can you see my screen?" "Quick Question" WFN kicks you out Client calls in with SR # Placed Client on Hold Dog Barking Respond to client email Lync another rep WFN kicks client out Need to Transfer Client working from home Consult ADPworks "Exit out of the system and log back in" Client in car Client Skips Ahead "Which browser are you using?" "Yes I'm still here." Client placed YOU on Hold Receive Tier 2 Support "Where are you located?" Client has side convo Give your email. Small Talk Provide Peer to Peer support "Can you see my screen?" "Quick Question" WFN kicks you out Client calls in with SR # Placed Client on Hold Dog Barking Respond to client email Lync another rep WFN kicks client out
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Need to Transfer
Client working from home
Consult ADPworks
"Exit out of the system and log back in"
Client in car
Client Skips Ahead
"Which browser are you using?"
"Yes I'm still here."
Client placed YOU on Hold
Receive Tier 2 Support
"Where are you located?"
Client has side convo
Give your email.
Small Talk
Provide Peer to Peer support
"Can you see my screen?"
"Quick Question"
WFN kicks you out
Client calls in with SR #
Placed Client on Hold
Dog Barking
Respond to client email
Lync another rep
WFN kicks client out