ConsultADPworksPlacedClienton Hold"Whereare youlocated?"LyncanotherrepSmallTalkWFNkicksyou outDogBarking"Can yousee myscreen?"Need toTransferGiveyouremail.ReceiveTier 2Support"Exit out ofthe systemand logback in"Clienthas sideconvoWFNkicksclient outClientworkingfromhomeClientSkipsAhead"Whichbrowserare youusing?""YesI'm stillhere."ProvidePeer toPeersupportClientcalls inwith SR #Respondto clientemailClientplacedYOU onHold"QuickQuestion"Clientin carConsultADPworksPlacedClienton Hold"Whereare youlocated?"LyncanotherrepSmallTalkWFNkicksyou outDogBarking"Can yousee myscreen?"Need toTransferGiveyouremail.ReceiveTier 2Support"Exit out ofthe systemand logback in"Clienthas sideconvoWFNkicksclient outClientworkingfromhomeClientSkipsAhead"Whichbrowserare youusing?""YesI'm stillhere."ProvidePeer toPeersupportClientcalls inwith SR #Respondto clientemailClientplacedYOU onHold"QuickQuestion"Clientin car

Phone Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consult ADPworks
  2. Placed Client on Hold
  3. "Where are you located?"
  4. Lync another rep
  5. Small Talk
  6. WFN kicks you out
  7. Dog Barking
  8. "Can you see my screen?"
  9. Need to Transfer
  10. Give your email.
  11. Receive Tier 2 Support
  12. "Exit out of the system and log back in"
  13. Client has side convo
  14. WFN kicks client out
  15. Client working from home
  16. Client Skips Ahead
  17. "Which browser are you using?"
  18. "Yes I'm still here."
  19. Provide Peer to Peer support
  20. Client calls in with SR #
  21. Respond to client email
  22. Client placed YOU on Hold
  23. "Quick Question"
  24. Client in car