Receive Tier 2 Support Dog Barking WFN kicks client out Give your email. Consult ADPworks "Which browser are you using?" Client calls in with SR # Lync another rep "Quick Question" Placed Client on Hold Respond to client email "Where are you located?" Client placed YOU on Hold Client has side convo "Can you see my screen?" Client in car Provide Peer to Peer support "Yes I'm still here." "Exit out of the system and log back in" Need to Transfer Client working from home Small Talk WFN kicks you out Client Skips Ahead Receive Tier 2 Support Dog Barking WFN kicks client out Give your email. Consult ADPworks "Which browser are you using?" Client calls in with SR # Lync another rep "Quick Question" Placed Client on Hold Respond to client email "Where are you located?" Client placed YOU on Hold Client has side convo "Can you see my screen?" Client in car Provide Peer to Peer support "Yes I'm still here." "Exit out of the system and log back in" Need to Transfer Client working from home Small Talk WFN kicks you out Client Skips Ahead
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Receive Tier 2 Support
Dog Barking
WFN kicks client out
Give your email.
Consult ADPworks
"Which browser are you using?"
Client calls in with SR #
Lync another rep
"Quick Question"
Placed Client on Hold
Respond to client email
"Where are you located?"
Client placed YOU on Hold
Client has side convo
"Can you see my screen?"
Client in car
Provide Peer to Peer support
"Yes I'm still here."
"Exit out of the system and log back in"
Need to Transfer
Client working from home
Small Talk
WFN kicks you out
Client Skips Ahead