ProvidePeer toPeersupportClientSkipsAheadClientcalls inwith SR #ReceiveTier 2SupportLyncanotherrepClientworkingfromhomeClienthas sideconvoClientin carConsultADPworks"QuickQuestion""Exit out ofthe systemand logback in""Whichbrowserare youusing?""Whereare youlocated?"Giveyouremail.SmallTalk"YesI'm stillhere."Respondto clientemailPlacedClienton HoldNeed toTransferDogBarking"Can yousee myscreen?"ClientplacedYOU onHoldWFNkicksclient outWFNkicksyou outProvidePeer toPeersupportClientSkipsAheadClientcalls inwith SR #ReceiveTier 2SupportLyncanotherrepClientworkingfromhomeClienthas sideconvoClientin carConsultADPworks"QuickQuestion""Exit out ofthe systemand logback in""Whichbrowserare youusing?""Whereare youlocated?"Giveyouremail.SmallTalk"YesI'm stillhere."Respondto clientemailPlacedClienton HoldNeed toTransferDogBarking"Can yousee myscreen?"ClientplacedYOU onHoldWFNkicksclient outWFNkicksyou out

Phone Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide Peer to Peer support
  2. Client Skips Ahead
  3. Client calls in with SR #
  4. Receive Tier 2 Support
  5. Lync another rep
  6. Client working from home
  7. Client has side convo
  8. Client in car
  9. Consult ADPworks
  10. "Quick Question"
  11. "Exit out of the system and log back in"
  12. "Which browser are you using?"
  13. "Where are you located?"
  14. Give your email.
  15. Small Talk
  16. "Yes I'm still here."
  17. Respond to client email
  18. Placed Client on Hold
  19. Need to Transfer
  20. Dog Barking
  21. "Can you see my screen?"
  22. Client placed YOU on Hold
  23. WFN kicks client out
  24. WFN kicks you out