Lync another rep "Which browser are you using?" WFN kicks client out Need to Transfer Client working from home Give your email. "Exit out of the system and log back in" "Quick Question" Client in car Receive Tier 2 Support "Can you see my screen?" Client Skips Ahead "Where are you located?" Client placed YOU on Hold Client calls in with SR # "Yes I'm still here." Consult ADPworks Small Talk Placed Client on Hold Dog Barking Respond to client email Client has side convo Provide Peer to Peer support WFN kicks you out Lync another rep "Which browser are you using?" WFN kicks client out Need to Transfer Client working from home Give your email. "Exit out of the system and log back in" "Quick Question" Client in car Receive Tier 2 Support "Can you see my screen?" Client Skips Ahead "Where are you located?" Client placed YOU on Hold Client calls in with SR # "Yes I'm still here." Consult ADPworks Small Talk Placed Client on Hold Dog Barking Respond to client email Client has side convo Provide Peer to Peer support WFN kicks you out
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Lync another rep
"Which browser are you using?"
WFN kicks client out
Need to Transfer
Client working from home
Give your email.
"Exit out of the system and log back in"
"Quick Question"
Client in car
Receive Tier 2 Support
"Can you see my screen?"
Client Skips Ahead
"Where are you located?"
Client placed YOU on Hold
Client calls in with SR #
"Yes I'm still here."
Consult ADPworks
Small Talk
Placed Client on Hold
Dog Barking
Respond to client email
Client has side convo
Provide Peer to Peer support
WFN kicks you out