"YesI'm stillhere."Clienthas sideconvoProvidePeer toPeersupportClientplacedYOU onHoldWFNkicksclient outGiveyouremail."Whichbrowserare youusing?"ClientSkipsAheadReceiveTier 2SupportClientworkingfromhomeRespondto clientemailSmallTalkLyncanotherrepConsultADPworksNeed toTransfer"Whereare youlocated?""QuickQuestion""Can yousee myscreen?"PlacedClienton HoldClientcalls inwith SR #"Exit out ofthe systemand logback in"WFNkicksyou outDogBarkingClientin car"YesI'm stillhere."Clienthas sideconvoProvidePeer toPeersupportClientplacedYOU onHoldWFNkicksclient outGiveyouremail."Whichbrowserare youusing?"ClientSkipsAheadReceiveTier 2SupportClientworkingfromhomeRespondto clientemailSmallTalkLyncanotherrepConsultADPworksNeed toTransfer"Whereare youlocated?""QuickQuestion""Can yousee myscreen?"PlacedClienton HoldClientcalls inwith SR #"Exit out ofthe systemand logback in"WFNkicksyou outDogBarkingClientin car

Phone Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Yes I'm still here."
  2. Client has side convo
  3. Provide Peer to Peer support
  4. Client placed YOU on Hold
  5. WFN kicks client out
  6. Give your email.
  7. "Which browser are you using?"
  8. Client Skips Ahead
  9. Receive Tier 2 Support
  10. Client working from home
  11. Respond to client email
  12. Small Talk
  13. Lync another rep
  14. Consult ADPworks
  15. Need to Transfer
  16. "Where are you located?"
  17. "Quick Question"
  18. "Can you see my screen?"
  19. Placed Client on Hold
  20. Client calls in with SR #
  21. "Exit out of the system and log back in"
  22. WFN kicks you out
  23. Dog Barking
  24. Client in car