ClientSkipsAheadClientworkingfromhomeSmallTalk"YesI'm stillhere."Clientcalls inwith SR #Clienthas sideconvoClientin carWFNkicksyou out"Can yousee myscreen?"Respondto clientemailDogBarkingProvidePeer toPeersupport"Whereare youlocated?"PlacedClienton Hold"Whichbrowserare youusing?"Giveyouremail.ClientplacedYOU onHold"Exit out ofthe systemand logback in"Need toTransferLyncanotherrepConsultADPworksReceiveTier 2Support"QuickQuestion"WFNkicksclient outClientSkipsAheadClientworkingfromhomeSmallTalk"YesI'm stillhere."Clientcalls inwith SR #Clienthas sideconvoClientin carWFNkicksyou out"Can yousee myscreen?"Respondto clientemailDogBarkingProvidePeer toPeersupport"Whereare youlocated?"PlacedClienton Hold"Whichbrowserare youusing?"Giveyouremail.ClientplacedYOU onHold"Exit out ofthe systemand logback in"Need toTransferLyncanotherrepConsultADPworksReceiveTier 2Support"QuickQuestion"WFNkicksclient out

Phone Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Skips Ahead
  2. Client working from home
  3. Small Talk
  4. "Yes I'm still here."
  5. Client calls in with SR #
  6. Client has side convo
  7. Client in car
  8. WFN kicks you out
  9. "Can you see my screen?"
  10. Respond to client email
  11. Dog Barking
  12. Provide Peer to Peer support
  13. "Where are you located?"
  14. Placed Client on Hold
  15. "Which browser are you using?"
  16. Give your email.
  17. Client placed YOU on Hold
  18. "Exit out of the system and log back in"
  19. Need to Transfer
  20. Lync another rep
  21. Consult ADPworks
  22. Receive Tier 2 Support
  23. "Quick Question"
  24. WFN kicks client out