A user'slaptop isbroken in aremarkablewayCreate adistributionlistFind avirus on auser'slaptopAnswer a callfromsomeoneasking for aspiderphoneCreatea HiDefaccountYou takeanescalationfrom EdAnthonywould putsome milkon thatChelseacomes into say hiA userbakes theSD sometreatsRebootingsolves auser'sproblemAngelneeds totalk toAndrewFix apaperjamBrian sendsus aCommunityImpact emailRebuildanOutlookprofileInstruct auser on howto changehis/herpasswordAndrewgets to workbefore10:15amJosh entersthe roomwhile lookingat his phoneCreate aGoToMeetingaccountThedepartmentbuys uslunchDanpays usa visitBowenasks you aquestion atyour deskSomethingbig (L drive,Outlook, etc.)goes downGrantaccess toa folderChukswears apretty flysweater vestEd forwardseveryonesome goodfeedbackabout youWork onan AppleproductABC hits100%volunteeringparticipationSomeonewalks aroundwhile on thephone (like astockbroker)Change aprinter'stonerPuffwearsjeans toworkAntoniostrolls intothe roomProvidesomeone theguestwirelesscodeCreate aGoToWebinaraccountTroubleshoota wificonnectionGo to auser's deskto fix theirdesktopYou haveto callx6969Talk to acaller whoonly wantsNickMichaelwears anout-of-stylehat into theroomUnlocka user'saccountA user'slaptop isbroken in aremarkablewayCreate adistributionlistFind avirus on auser'slaptopAnswer a callfromsomeoneasking for aspiderphoneCreatea HiDefaccountYou takeanescalationfrom EdAnthonywould putsome milkon thatChelseacomes into say hiA userbakes theSD sometreatsRebootingsolves auser'sproblemAngelneeds totalk toAndrewFix apaperjamBrian sendsus aCommunityImpact emailRebuildanOutlookprofileInstruct auser on howto changehis/herpasswordAndrewgets to workbefore10:15amJosh entersthe roomwhile lookingat his phoneCreate aGoToMeetingaccountThedepartmentbuys uslunchDanpays usa visitBowenasks you aquestion atyour deskSomethingbig (L drive,Outlook, etc.)goes downGrantaccess toa folderChukswears apretty flysweater vestEd forwardseveryonesome goodfeedbackabout youWork onan AppleproductABC hits100%volunteeringparticipationSomeonewalks aroundwhile on thephone (like astockbroker)Change aprinter'stonerPuffwearsjeans toworkAntoniostrolls intothe roomProvidesomeone theguestwirelesscodeCreate aGoToWebinaraccountTroubleshoota wificonnectionGo to auser's deskto fix theirdesktopYou haveto callx6969Talk to acaller whoonly wantsNickMichaelwears anout-of-stylehat into theroomUnlocka user'saccount

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
  1. A user's laptop is broken in a remarkable way
  2. Create a distribution list
  3. Find a virus on a user's laptop
  4. Answer a call from someone asking for a spiderphone
  5. Create a HiDef account
  6. You take an escalation from Ed
  7. Anthony would put some milk on that
  8. Chelsea comes in to say hi
  9. A user bakes the SD some treats
  10. Rebooting solves a user's problem
  11. Angel needs to talk to Andrew
  12. Fix a paper jam
  13. Brian sends us a Community Impact email
  14. Rebuild an Outlook profile
  15. Instruct a user on how to change his/her password
  16. Andrew gets to work before 10:15am
  17. Josh enters the room while looking at his phone
  18. Create a GoToMeeting account
  19. The department buys us lunch
  20. Dan pays us a visit
  21. Bowen asks you a question at your desk
  22. Something big (L drive, Outlook, etc.) goes down
  23. Grant access to a folder
  24. Chuks wears a pretty fly sweater vest
  25. Ed forwards everyone some good feedback about you
  26. Work on an Apple product
  27. ABC hits 100% volunteering participation
  28. Someone walks around while on the phone (like a stockbroker)
  29. Change a printer's toner
  30. Puff wears jeans to work
  31. Antonio strolls into the room
  32. Provide someone the guest wireless code
  33. Create a GoToWebinar account
  34. Troubleshoot a wifi connection
  35. Go to a user's desk to fix their desktop
  36. You have to call x6969
  37. Talk to a caller who only wants Nick
  38. Michael wears an out-of-style hat into the room
  39. Unlock a user's account