ABC hits100%volunteeringparticipationAntoniostrolls intothe roomTroubleshoota wificonnectionMichaelwears anout-of-stylehat into theroomSomeonewalks aroundwhile on thephone (like astockbroker)Angelneeds totalk toAndrewThedepartmentbuys uslunchChange aprinter'stonerChelseacomes into say hiRebootingsolves auser'sproblemYou takeanescalationfrom EdRebuildanOutlookprofileAnswer a callfromsomeoneasking for aspiderphoneAndrewgets to workbefore10:15amGrantaccess toa folderFix apaperjamCreate adistributionlistCreate aGoToWebinaraccountProvidesomeone theguestwirelesscodeEd forwardseveryonesome goodfeedbackabout youSomethingbig (L drive,Outlook, etc.)goes downCreate aGoToMeetingaccountAnthonywould putsome milkon thatJosh entersthe roomwhile lookingat his phoneDanpays usa visitBrian sendsus aCommunityImpact emailA user'slaptop isbroken in aremarkablewayChukswears apretty flysweater vestTalk to acaller whoonly wantsNickA userbakes theSD sometreatsCreatea HiDefaccountYou haveto callx6969Work onan AppleproductGo to auser's deskto fix theirdesktopFind avirus on auser'slaptopBowenasks you aquestion atyour deskInstruct auser on howto changehis/herpasswordPuffwearsjeans toworkUnlocka user'saccountABC hits100%volunteeringparticipationAntoniostrolls intothe roomTroubleshoota wificonnectionMichaelwears anout-of-stylehat into theroomSomeonewalks aroundwhile on thephone (like astockbroker)Angelneeds totalk toAndrewThedepartmentbuys uslunchChange aprinter'stonerChelseacomes into say hiRebootingsolves auser'sproblemYou takeanescalationfrom EdRebuildanOutlookprofileAnswer a callfromsomeoneasking for aspiderphoneAndrewgets to workbefore10:15amGrantaccess toa folderFix apaperjamCreate adistributionlistCreate aGoToWebinaraccountProvidesomeone theguestwirelesscodeEd forwardseveryonesome goodfeedbackabout youSomethingbig (L drive,Outlook, etc.)goes downCreate aGoToMeetingaccountAnthonywould putsome milkon thatJosh entersthe roomwhile lookingat his phoneDanpays usa visitBrian sendsus aCommunityImpact emailA user'slaptop isbroken in aremarkablewayChukswears apretty flysweater vestTalk to acaller whoonly wantsNickA userbakes theSD sometreatsCreatea HiDefaccountYou haveto callx6969Work onan AppleproductGo to auser's deskto fix theirdesktopFind avirus on auser'slaptopBowenasks you aquestion atyour deskInstruct auser on howto changehis/herpasswordPuffwearsjeans toworkUnlocka user'saccount

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ABC hits 100% volunteering participation
  2. Antonio strolls into the room
  3. Troubleshoot a wifi connection
  4. Michael wears an out-of-style hat into the room
  5. Someone walks around while on the phone (like a stockbroker)
  6. Angel needs to talk to Andrew
  7. The department buys us lunch
  8. Change a printer's toner
  9. Chelsea comes in to say hi
  10. Rebooting solves a user's problem
  11. You take an escalation from Ed
  12. Rebuild an Outlook profile
  13. Answer a call from someone asking for a spiderphone
  14. Andrew gets to work before 10:15am
  15. Grant access to a folder
  16. Fix a paper jam
  17. Create a distribution list
  18. Create a GoToWebinar account
  19. Provide someone the guest wireless code
  20. Ed forwards everyone some good feedback about you
  21. Something big (L drive, Outlook, etc.) goes down
  22. Create a GoToMeeting account
  23. Anthony would put some milk on that
  24. Josh enters the room while looking at his phone
  25. Dan pays us a visit
  26. Brian sends us a Community Impact email
  27. A user's laptop is broken in a remarkable way
  28. Chuks wears a pretty fly sweater vest
  29. Talk to a caller who only wants Nick
  30. A user bakes the SD some treats
  31. Create a HiDef account
  32. You have to call x6969
  33. Work on an Apple product
  34. Go to a user's desk to fix their desktop
  35. Find a virus on a user's laptop
  36. Bowen asks you a question at your desk
  37. Instruct a user on how to change his/her password
  38. Puff wears jeans to work
  39. Unlock a user's account