Rebootingsolves auser'sproblemChelseacomes into say hiFind avirus on auser'slaptopCreatea HiDefaccountChukswears apretty flysweater vestBrian sendsus aCommunityImpact emailChange aprinter'stonerYou takeanescalationfrom EdSomeonewalks aroundwhile on thephone (like astockbroker)Work onan AppleproductAntoniostrolls intothe roomRebuildanOutlookprofileUnlocka user'saccountABC hits100%volunteeringparticipationJosh entersthe roomwhile lookingat his phoneA user'slaptop isbroken in aremarkablewayA userbakes theSD sometreatsAnthonywould putsome milkon thatFix apaperjamBowenasks you aquestion atyour deskThedepartmentbuys uslunchProvidesomeone theguestwirelesscodeSomethingbig (L drive,Outlook, etc.)goes downEd forwardseveryonesome goodfeedbackabout youTroubleshoota wificonnectionGo to auser's deskto fix theirdesktopCreate adistributionlistInstruct auser on howto changehis/herpasswordCreate aGoToMeetingaccountMichaelwears anout-of-stylehat into theroomPuffwearsjeans toworkAndrewgets to workbefore10:15amYou haveto callx6969Create aGoToWebinaraccountDanpays usa visitAngelneeds totalk toAndrewAnswer a callfromsomeoneasking for aspiderphoneGrantaccess toa folderTalk to acaller whoonly wantsNickRebootingsolves auser'sproblemChelseacomes into say hiFind avirus on auser'slaptopCreatea HiDefaccountChukswears apretty flysweater vestBrian sendsus aCommunityImpact emailChange aprinter'stonerYou takeanescalationfrom EdSomeonewalks aroundwhile on thephone (like astockbroker)Work onan AppleproductAntoniostrolls intothe roomRebuildanOutlookprofileUnlocka user'saccountABC hits100%volunteeringparticipationJosh entersthe roomwhile lookingat his phoneA user'slaptop isbroken in aremarkablewayA userbakes theSD sometreatsAnthonywould putsome milkon thatFix apaperjamBowenasks you aquestion atyour deskThedepartmentbuys uslunchProvidesomeone theguestwirelesscodeSomethingbig (L drive,Outlook, etc.)goes downEd forwardseveryonesome goodfeedbackabout youTroubleshoota wificonnectionGo to auser's deskto fix theirdesktopCreate adistributionlistInstruct auser on howto changehis/herpasswordCreate aGoToMeetingaccountMichaelwears anout-of-stylehat into theroomPuffwearsjeans toworkAndrewgets to workbefore10:15amYou haveto callx6969Create aGoToWebinaraccountDanpays usa visitAngelneeds totalk toAndrewAnswer a callfromsomeoneasking for aspiderphoneGrantaccess toa folderTalk to acaller whoonly wantsNick

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rebooting solves a user's problem
  2. Chelsea comes in to say hi
  3. Find a virus on a user's laptop
  4. Create a HiDef account
  5. Chuks wears a pretty fly sweater vest
  6. Brian sends us a Community Impact email
  7. Change a printer's toner
  8. You take an escalation from Ed
  9. Someone walks around while on the phone (like a stockbroker)
  10. Work on an Apple product
  11. Antonio strolls into the room
  12. Rebuild an Outlook profile
  13. Unlock a user's account
  14. ABC hits 100% volunteering participation
  15. Josh enters the room while looking at his phone
  16. A user's laptop is broken in a remarkable way
  17. A user bakes the SD some treats
  18. Anthony would put some milk on that
  19. Fix a paper jam
  20. Bowen asks you a question at your desk
  21. The department buys us lunch
  22. Provide someone the guest wireless code
  23. Something big (L drive, Outlook, etc.) goes down
  24. Ed forwards everyone some good feedback about you
  25. Troubleshoot a wifi connection
  26. Go to a user's desk to fix their desktop
  27. Create a distribution list
  28. Instruct a user on how to change his/her password
  29. Create a GoToMeeting account
  30. Michael wears an out-of-style hat into the room
  31. Puff wears jeans to work
  32. Andrew gets to work before 10:15am
  33. You have to call x6969
  34. Create a GoToWebinar account
  35. Dan pays us a visit
  36. Angel needs to talk to Andrew
  37. Answer a call from someone asking for a spiderphone
  38. Grant access to a folder
  39. Talk to a caller who only wants Nick