Brian sendsus aCommunityImpact emailA user'slaptop isbroken in aremarkablewayAntoniostrolls intothe roomCreate aGoToMeetingaccountYou haveto callx6969Josh entersthe roomwhile lookingat his phoneABC hits100%volunteeringparticipationGrantaccess toa folderUnlocka user'saccountSomethingbig (L drive,Outlook, etc.)goes downAnthonywould putsome milkon thatTalk to acaller whoonly wantsNickCreate aGoToWebinaraccountEd forwardseveryonesome goodfeedbackabout youWork onan AppleproductRebuildanOutlookprofileChelseacomes into say hiTroubleshoota wificonnectionProvidesomeone theguestwirelesscodeChange aprinter'stonerCreatea HiDefaccountYou takeanescalationfrom EdAnswer a callfromsomeoneasking for aspiderphoneInstruct auser on howto changehis/herpasswordMichaelwears anout-of-stylehat into theroomAndrewgets to workbefore10:15amThedepartmentbuys uslunchDanpays usa visitFix apaperjamA userbakes theSD sometreatsGo to auser's deskto fix theirdesktopChukswears apretty flysweater vestPuffwearsjeans toworkAngelneeds totalk toAndrewSomeonewalks aroundwhile on thephone (like astockbroker)Create adistributionlistFind avirus on auser'slaptopBowenasks you aquestion atyour deskRebootingsolves auser'sproblemBrian sendsus aCommunityImpact emailA user'slaptop isbroken in aremarkablewayAntoniostrolls intothe roomCreate aGoToMeetingaccountYou haveto callx6969Josh entersthe roomwhile lookingat his phoneABC hits100%volunteeringparticipationGrantaccess toa folderUnlocka user'saccountSomethingbig (L drive,Outlook, etc.)goes downAnthonywould putsome milkon thatTalk to acaller whoonly wantsNickCreate aGoToWebinaraccountEd forwardseveryonesome goodfeedbackabout youWork onan AppleproductRebuildanOutlookprofileChelseacomes into say hiTroubleshoota wificonnectionProvidesomeone theguestwirelesscodeChange aprinter'stonerCreatea HiDefaccountYou takeanescalationfrom EdAnswer a callfromsomeoneasking for aspiderphoneInstruct auser on howto changehis/herpasswordMichaelwears anout-of-stylehat into theroomAndrewgets to workbefore10:15amThedepartmentbuys uslunchDanpays usa visitFix apaperjamA userbakes theSD sometreatsGo to auser's deskto fix theirdesktopChukswears apretty flysweater vestPuffwearsjeans toworkAngelneeds totalk toAndrewSomeonewalks aroundwhile on thephone (like astockbroker)Create adistributionlistFind avirus on auser'slaptopBowenasks you aquestion atyour deskRebootingsolves auser'sproblem

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brian sends us a Community Impact email
  2. A user's laptop is broken in a remarkable way
  3. Antonio strolls into the room
  4. Create a GoToMeeting account
  5. You have to call x6969
  6. Josh enters the room while looking at his phone
  7. ABC hits 100% volunteering participation
  8. Grant access to a folder
  9. Unlock a user's account
  10. Something big (L drive, Outlook, etc.) goes down
  11. Anthony would put some milk on that
  12. Talk to a caller who only wants Nick
  13. Create a GoToWebinar account
  14. Ed forwards everyone some good feedback about you
  15. Work on an Apple product
  16. Rebuild an Outlook profile
  17. Chelsea comes in to say hi
  18. Troubleshoot a wifi connection
  19. Provide someone the guest wireless code
  20. Change a printer's toner
  21. Create a HiDef account
  22. You take an escalation from Ed
  23. Answer a call from someone asking for a spiderphone
  24. Instruct a user on how to change his/her password
  25. Michael wears an out-of-style hat into the room
  26. Andrew gets to work before 10:15am
  27. The department buys us lunch
  28. Dan pays us a visit
  29. Fix a paper jam
  30. A user bakes the SD some treats
  31. Go to a user's desk to fix their desktop
  32. Chuks wears a pretty fly sweater vest
  33. Puff wears jeans to work
  34. Angel needs to talk to Andrew
  35. Someone walks around while on the phone (like a stockbroker)
  36. Create a distribution list
  37. Find a virus on a user's laptop
  38. Bowen asks you a question at your desk
  39. Rebooting solves a user's problem