Troubleshoota wificonnectionBowenasks you aquestion atyour deskABC hits100%volunteeringparticipationDanpays usa visitProvidesomeone theguestwirelesscodeChelseacomes into say hiJosh entersthe roomwhile lookingat his phoneEd forwardseveryonesome goodfeedbackabout youPuffwearsjeans toworkA userbakes theSD sometreatsWork onan AppleproductBrian sendsus aCommunityImpact emailSomethingbig (L drive,Outlook, etc.)goes downRebuildanOutlookprofileCreatea HiDefaccountMichaelwears anout-of-stylehat into theroomYou haveto callx6969Rebootingsolves auser'sproblemA user'slaptop isbroken in aremarkablewayAntoniostrolls intothe roomTalk to acaller whoonly wantsNickChange aprinter'stonerGo to auser's deskto fix theirdesktopAnswer a callfromsomeoneasking for aspiderphoneCreate aGoToMeetingaccountSomeonewalks aroundwhile on thephone (like astockbroker)Grantaccess toa folderCreate aGoToWebinaraccountInstruct auser on howto changehis/herpasswordAngelneeds totalk toAndrewUnlocka user'saccountYou takeanescalationfrom EdThedepartmentbuys uslunchFix apaperjamChukswears apretty flysweater vestAndrewgets to workbefore10:15amAnthonywould putsome milkon thatCreate adistributionlistFind avirus on auser'slaptopTroubleshoota wificonnectionBowenasks you aquestion atyour deskABC hits100%volunteeringparticipationDanpays usa visitProvidesomeone theguestwirelesscodeChelseacomes into say hiJosh entersthe roomwhile lookingat his phoneEd forwardseveryonesome goodfeedbackabout youPuffwearsjeans toworkA userbakes theSD sometreatsWork onan AppleproductBrian sendsus aCommunityImpact emailSomethingbig (L drive,Outlook, etc.)goes downRebuildanOutlookprofileCreatea HiDefaccountMichaelwears anout-of-stylehat into theroomYou haveto callx6969Rebootingsolves auser'sproblemA user'slaptop isbroken in aremarkablewayAntoniostrolls intothe roomTalk to acaller whoonly wantsNickChange aprinter'stonerGo to auser's deskto fix theirdesktopAnswer a callfromsomeoneasking for aspiderphoneCreate aGoToMeetingaccountSomeonewalks aroundwhile on thephone (like astockbroker)Grantaccess toa folderCreate aGoToWebinaraccountInstruct auser on howto changehis/herpasswordAngelneeds totalk toAndrewUnlocka user'saccountYou takeanescalationfrom EdThedepartmentbuys uslunchFix apaperjamChukswears apretty flysweater vestAndrewgets to workbefore10:15amAnthonywould putsome milkon thatCreate adistributionlistFind avirus on auser'slaptop

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshoot a wifi connection
  2. Bowen asks you a question at your desk
  3. ABC hits 100% volunteering participation
  4. Dan pays us a visit
  5. Provide someone the guest wireless code
  6. Chelsea comes in to say hi
  7. Josh enters the room while looking at his phone
  8. Ed forwards everyone some good feedback about you
  9. Puff wears jeans to work
  10. A user bakes the SD some treats
  11. Work on an Apple product
  12. Brian sends us a Community Impact email
  13. Something big (L drive, Outlook, etc.) goes down
  14. Rebuild an Outlook profile
  15. Create a HiDef account
  16. Michael wears an out-of-style hat into the room
  17. You have to call x6969
  18. Rebooting solves a user's problem
  19. A user's laptop is broken in a remarkable way
  20. Antonio strolls into the room
  21. Talk to a caller who only wants Nick
  22. Change a printer's toner
  23. Go to a user's desk to fix their desktop
  24. Answer a call from someone asking for a spiderphone
  25. Create a GoToMeeting account
  26. Someone walks around while on the phone (like a stockbroker)
  27. Grant access to a folder
  28. Create a GoToWebinar account
  29. Instruct a user on how to change his/her password
  30. Angel needs to talk to Andrew
  31. Unlock a user's account
  32. You take an escalation from Ed
  33. The department buys us lunch
  34. Fix a paper jam
  35. Chuks wears a pretty fly sweater vest
  36. Andrew gets to work before 10:15am
  37. Anthony would put some milk on that
  38. Create a distribution list
  39. Find a virus on a user's laptop