A user'slaptop isbroken in aremarkablewayYou takeanescalationfrom EdUnlocka user'saccountProvidesomeone theguestwirelesscodeChukswears apretty flysweater vestGo to auser's deskto fix theirdesktopABC hits100%volunteeringparticipationBowenasks you aquestion atyour deskDanpays usa visitMichaelwears anout-of-stylehat into theroomAndrewgets to workbefore10:15amChelseacomes into say hiGrantaccess toa folderAnswer a callfromsomeoneasking for aspiderphoneCreate aGoToMeetingaccountRebootingsolves auser'sproblemA userbakes theSD sometreatsSomethingbig (L drive,Outlook, etc.)goes downTroubleshoota wificonnectionEd forwardseveryonesome goodfeedbackabout youSomeonewalks aroundwhile on thephone (like astockbroker)Instruct auser on howto changehis/herpasswordYou haveto callx6969Angelneeds totalk toAndrewCreate aGoToWebinaraccountCreatea HiDefaccountChange aprinter'stonerAntoniostrolls intothe roomJosh entersthe roomwhile lookingat his phoneAnthonywould putsome milkon thatTalk to acaller whoonly wantsNickFix apaperjamCreate adistributionlistFind avirus on auser'slaptopWork onan AppleproductBrian sendsus aCommunityImpact emailRebuildanOutlookprofilePuffwearsjeans toworkThedepartmentbuys uslunchA user'slaptop isbroken in aremarkablewayYou takeanescalationfrom EdUnlocka user'saccountProvidesomeone theguestwirelesscodeChukswears apretty flysweater vestGo to auser's deskto fix theirdesktopABC hits100%volunteeringparticipationBowenasks you aquestion atyour deskDanpays usa visitMichaelwears anout-of-stylehat into theroomAndrewgets to workbefore10:15amChelseacomes into say hiGrantaccess toa folderAnswer a callfromsomeoneasking for aspiderphoneCreate aGoToMeetingaccountRebootingsolves auser'sproblemA userbakes theSD sometreatsSomethingbig (L drive,Outlook, etc.)goes downTroubleshoota wificonnectionEd forwardseveryonesome goodfeedbackabout youSomeonewalks aroundwhile on thephone (like astockbroker)Instruct auser on howto changehis/herpasswordYou haveto callx6969Angelneeds totalk toAndrewCreate aGoToWebinaraccountCreatea HiDefaccountChange aprinter'stonerAntoniostrolls intothe roomJosh entersthe roomwhile lookingat his phoneAnthonywould putsome milkon thatTalk to acaller whoonly wantsNickFix apaperjamCreate adistributionlistFind avirus on auser'slaptopWork onan AppleproductBrian sendsus aCommunityImpact emailRebuildanOutlookprofilePuffwearsjeans toworkThedepartmentbuys uslunch

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A user's laptop is broken in a remarkable way
  2. You take an escalation from Ed
  3. Unlock a user's account
  4. Provide someone the guest wireless code
  5. Chuks wears a pretty fly sweater vest
  6. Go to a user's desk to fix their desktop
  7. ABC hits 100% volunteering participation
  8. Bowen asks you a question at your desk
  9. Dan pays us a visit
  10. Michael wears an out-of-style hat into the room
  11. Andrew gets to work before 10:15am
  12. Chelsea comes in to say hi
  13. Grant access to a folder
  14. Answer a call from someone asking for a spiderphone
  15. Create a GoToMeeting account
  16. Rebooting solves a user's problem
  17. A user bakes the SD some treats
  18. Something big (L drive, Outlook, etc.) goes down
  19. Troubleshoot a wifi connection
  20. Ed forwards everyone some good feedback about you
  21. Someone walks around while on the phone (like a stockbroker)
  22. Instruct a user on how to change his/her password
  23. You have to call x6969
  24. Angel needs to talk to Andrew
  25. Create a GoToWebinar account
  26. Create a HiDef account
  27. Change a printer's toner
  28. Antonio strolls into the room
  29. Josh enters the room while looking at his phone
  30. Anthony would put some milk on that
  31. Talk to a caller who only wants Nick
  32. Fix a paper jam
  33. Create a distribution list
  34. Find a virus on a user's laptop
  35. Work on an Apple product
  36. Brian sends us a Community Impact email
  37. Rebuild an Outlook profile
  38. Puff wears jeans to work
  39. The department buys us lunch