Somethingbig (L drive,Outlook, etc.)goes downTroubleshoota wificonnectionRebuildanOutlookprofileBrian sendsus aCommunityImpact emailYou haveto callx6969Find avirus on auser'slaptopTalk to acaller whoonly wantsNickAnthonywould putsome milkon thatJosh entersthe roomwhile lookingat his phoneInstruct auser on howto changehis/herpasswordCreate adistributionlistCreate aGoToMeetingaccountA userbakes theSD sometreatsEd forwardseveryonesome goodfeedbackabout youMichaelwears anout-of-stylehat into theroomBowenasks you aquestion atyour deskABC hits100%volunteeringparticipationUnlocka user'saccountCreate aGoToWebinaraccountChange aprinter'stonerGrantaccess toa folderCreatea HiDefaccountSomeonewalks aroundwhile on thephone (like astockbroker)Fix apaperjamProvidesomeone theguestwirelesscodeWork onan AppleproductChukswears apretty flysweater vestA user'slaptop isbroken in aremarkablewayAndrewgets to workbefore10:15amThedepartmentbuys uslunchYou takeanescalationfrom EdPuffwearsjeans toworkAntoniostrolls intothe roomAnswer a callfromsomeoneasking for aspiderphoneRebootingsolves auser'sproblemGo to auser's deskto fix theirdesktopAngelneeds totalk toAndrewChelseacomes into say hiDanpays usa visitSomethingbig (L drive,Outlook, etc.)goes downTroubleshoota wificonnectionRebuildanOutlookprofileBrian sendsus aCommunityImpact emailYou haveto callx6969Find avirus on auser'slaptopTalk to acaller whoonly wantsNickAnthonywould putsome milkon thatJosh entersthe roomwhile lookingat his phoneInstruct auser on howto changehis/herpasswordCreate adistributionlistCreate aGoToMeetingaccountA userbakes theSD sometreatsEd forwardseveryonesome goodfeedbackabout youMichaelwears anout-of-stylehat into theroomBowenasks you aquestion atyour deskABC hits100%volunteeringparticipationUnlocka user'saccountCreate aGoToWebinaraccountChange aprinter'stonerGrantaccess toa folderCreatea HiDefaccountSomeonewalks aroundwhile on thephone (like astockbroker)Fix apaperjamProvidesomeone theguestwirelesscodeWork onan AppleproductChukswears apretty flysweater vestA user'slaptop isbroken in aremarkablewayAndrewgets to workbefore10:15amThedepartmentbuys uslunchYou takeanescalationfrom EdPuffwearsjeans toworkAntoniostrolls intothe roomAnswer a callfromsomeoneasking for aspiderphoneRebootingsolves auser'sproblemGo to auser's deskto fix theirdesktopAngelneeds totalk toAndrewChelseacomes into say hiDanpays usa visit

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Something big (L drive, Outlook, etc.) goes down
  2. Troubleshoot a wifi connection
  3. Rebuild an Outlook profile
  4. Brian sends us a Community Impact email
  5. You have to call x6969
  6. Find a virus on a user's laptop
  7. Talk to a caller who only wants Nick
  8. Anthony would put some milk on that
  9. Josh enters the room while looking at his phone
  10. Instruct a user on how to change his/her password
  11. Create a distribution list
  12. Create a GoToMeeting account
  13. A user bakes the SD some treats
  14. Ed forwards everyone some good feedback about you
  15. Michael wears an out-of-style hat into the room
  16. Bowen asks you a question at your desk
  17. ABC hits 100% volunteering participation
  18. Unlock a user's account
  19. Create a GoToWebinar account
  20. Change a printer's toner
  21. Grant access to a folder
  22. Create a HiDef account
  23. Someone walks around while on the phone (like a stockbroker)
  24. Fix a paper jam
  25. Provide someone the guest wireless code
  26. Work on an Apple product
  27. Chuks wears a pretty fly sweater vest
  28. A user's laptop is broken in a remarkable way
  29. Andrew gets to work before 10:15am
  30. The department buys us lunch
  31. You take an escalation from Ed
  32. Puff wears jeans to work
  33. Antonio strolls into the room
  34. Answer a call from someone asking for a spiderphone
  35. Rebooting solves a user's problem
  36. Go to a user's desk to fix their desktop
  37. Angel needs to talk to Andrew
  38. Chelsea comes in to say hi
  39. Dan pays us a visit