RebuildanOutlookprofileTroubleshoota wificonnectionDanpays usa visitABC hits100%volunteeringparticipationAntoniostrolls intothe roomUnlocka user'saccountTalk to acaller whoonly wantsNickAnswer a callfromsomeoneasking for aspiderphoneCreatea HiDefaccountProvidesomeone theguestwirelesscodeAndrewgets to workbefore10:15amYou takeanescalationfrom EdCreate adistributionlistBowenasks you aquestion atyour deskCreate aGoToMeetingaccountA user'slaptop isbroken in aremarkablewayEd forwardseveryonesome goodfeedbackabout youAnthonywould putsome milkon thatGrantaccess toa folderYou haveto callx6969Josh entersthe roomwhile lookingat his phoneGo to auser's deskto fix theirdesktopChelseacomes into say hiPuffwearsjeans toworkBrian sendsus aCommunityImpact emailChange aprinter'stonerCreate aGoToWebinaraccountWork onan AppleproductSomeonewalks aroundwhile on thephone (like astockbroker)Rebootingsolves auser'sproblemThedepartmentbuys uslunchChukswears apretty flysweater vestSomethingbig (L drive,Outlook, etc.)goes downInstruct auser on howto changehis/herpasswordA userbakes theSD sometreatsMichaelwears anout-of-stylehat into theroomFix apaperjamFind avirus on auser'slaptopAngelneeds totalk toAndrewRebuildanOutlookprofileTroubleshoota wificonnectionDanpays usa visitABC hits100%volunteeringparticipationAntoniostrolls intothe roomUnlocka user'saccountTalk to acaller whoonly wantsNickAnswer a callfromsomeoneasking for aspiderphoneCreatea HiDefaccountProvidesomeone theguestwirelesscodeAndrewgets to workbefore10:15amYou takeanescalationfrom EdCreate adistributionlistBowenasks you aquestion atyour deskCreate aGoToMeetingaccountA user'slaptop isbroken in aremarkablewayEd forwardseveryonesome goodfeedbackabout youAnthonywould putsome milkon thatGrantaccess toa folderYou haveto callx6969Josh entersthe roomwhile lookingat his phoneGo to auser's deskto fix theirdesktopChelseacomes into say hiPuffwearsjeans toworkBrian sendsus aCommunityImpact emailChange aprinter'stonerCreate aGoToWebinaraccountWork onan AppleproductSomeonewalks aroundwhile on thephone (like astockbroker)Rebootingsolves auser'sproblemThedepartmentbuys uslunchChukswears apretty flysweater vestSomethingbig (L drive,Outlook, etc.)goes downInstruct auser on howto changehis/herpasswordA userbakes theSD sometreatsMichaelwears anout-of-stylehat into theroomFix apaperjamFind avirus on auser'slaptopAngelneeds totalk toAndrew

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
  1. Rebuild an Outlook profile
  2. Troubleshoot a wifi connection
  3. Dan pays us a visit
  4. ABC hits 100% volunteering participation
  5. Antonio strolls into the room
  6. Unlock a user's account
  7. Talk to a caller who only wants Nick
  8. Answer a call from someone asking for a spiderphone
  9. Create a HiDef account
  10. Provide someone the guest wireless code
  11. Andrew gets to work before 10:15am
  12. You take an escalation from Ed
  13. Create a distribution list
  14. Bowen asks you a question at your desk
  15. Create a GoToMeeting account
  16. A user's laptop is broken in a remarkable way
  17. Ed forwards everyone some good feedback about you
  18. Anthony would put some milk on that
  19. Grant access to a folder
  20. You have to call x6969
  21. Josh enters the room while looking at his phone
  22. Go to a user's desk to fix their desktop
  23. Chelsea comes in to say hi
  24. Puff wears jeans to work
  25. Brian sends us a Community Impact email
  26. Change a printer's toner
  27. Create a GoToWebinar account
  28. Work on an Apple product
  29. Someone walks around while on the phone (like a stockbroker)
  30. Rebooting solves a user's problem
  31. The department buys us lunch
  32. Chuks wears a pretty fly sweater vest
  33. Something big (L drive, Outlook, etc.) goes down
  34. Instruct a user on how to change his/her password
  35. A user bakes the SD some treats
  36. Michael wears an out-of-style hat into the room
  37. Fix a paper jam
  38. Find a virus on a user's laptop
  39. Angel needs to talk to Andrew