Michaelwears anout-of-stylehat into theroomChange aprinter'stonerTalk to acaller whoonly wantsNickA user'slaptop isbroken in aremarkablewayAngelneeds totalk toAndrewTroubleshoota wificonnectionAntoniostrolls intothe roomCreatea HiDefaccountBowenasks you aquestion atyour deskPuffwearsjeans toworkDanpays usa visitThedepartmentbuys uslunchChelseacomes into say hiJosh entersthe roomwhile lookingat his phoneCreate adistributionlistEd forwardseveryonesome goodfeedbackabout youRebuildanOutlookprofileCreate aGoToMeetingaccountFix apaperjamRebootingsolves auser'sproblemYou haveto callx6969Somethingbig (L drive,Outlook, etc.)goes downAnswer a callfromsomeoneasking for aspiderphoneInstruct auser on howto changehis/herpasswordGrantaccess toa folderA userbakes theSD sometreatsWork onan AppleproductGo to auser's deskto fix theirdesktopAnthonywould putsome milkon thatAndrewgets to workbefore10:15amUnlocka user'saccountProvidesomeone theguestwirelesscodeYou takeanescalationfrom EdFind avirus on auser'slaptopBrian sendsus aCommunityImpact emailChukswears apretty flysweater vestCreate aGoToWebinaraccountSomeonewalks aroundwhile on thephone (like astockbroker)ABC hits100%volunteeringparticipationMichaelwears anout-of-stylehat into theroomChange aprinter'stonerTalk to acaller whoonly wantsNickA user'slaptop isbroken in aremarkablewayAngelneeds totalk toAndrewTroubleshoota wificonnectionAntoniostrolls intothe roomCreatea HiDefaccountBowenasks you aquestion atyour deskPuffwearsjeans toworkDanpays usa visitThedepartmentbuys uslunchChelseacomes into say hiJosh entersthe roomwhile lookingat his phoneCreate adistributionlistEd forwardseveryonesome goodfeedbackabout youRebuildanOutlookprofileCreate aGoToMeetingaccountFix apaperjamRebootingsolves auser'sproblemYou haveto callx6969Somethingbig (L drive,Outlook, etc.)goes downAnswer a callfromsomeoneasking for aspiderphoneInstruct auser on howto changehis/herpasswordGrantaccess toa folderA userbakes theSD sometreatsWork onan AppleproductGo to auser's deskto fix theirdesktopAnthonywould putsome milkon thatAndrewgets to workbefore10:15amUnlocka user'saccountProvidesomeone theguestwirelesscodeYou takeanescalationfrom EdFind avirus on auser'slaptopBrian sendsus aCommunityImpact emailChukswears apretty flysweater vestCreate aGoToWebinaraccountSomeonewalks aroundwhile on thephone (like astockbroker)ABC hits100%volunteeringparticipation

Service Desk Bingo 2: The Re-bingoing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Michael wears an out-of-style hat into the room
  2. Change a printer's toner
  3. Talk to a caller who only wants Nick
  4. A user's laptop is broken in a remarkable way
  5. Angel needs to talk to Andrew
  6. Troubleshoot a wifi connection
  7. Antonio strolls into the room
  8. Create a HiDef account
  9. Bowen asks you a question at your desk
  10. Puff wears jeans to work
  11. Dan pays us a visit
  12. The department buys us lunch
  13. Chelsea comes in to say hi
  14. Josh enters the room while looking at his phone
  15. Create a distribution list
  16. Ed forwards everyone some good feedback about you
  17. Rebuild an Outlook profile
  18. Create a GoToMeeting account
  19. Fix a paper jam
  20. Rebooting solves a user's problem
  21. You have to call x6969
  22. Something big (L drive, Outlook, etc.) goes down
  23. Answer a call from someone asking for a spiderphone
  24. Instruct a user on how to change his/her password
  25. Grant access to a folder
  26. A user bakes the SD some treats
  27. Work on an Apple product
  28. Go to a user's desk to fix their desktop
  29. Anthony would put some milk on that
  30. Andrew gets to work before 10:15am
  31. Unlock a user's account
  32. Provide someone the guest wireless code
  33. You take an escalation from Ed
  34. Find a virus on a user's laptop
  35. Brian sends us a Community Impact email
  36. Chuks wears a pretty fly sweater vest
  37. Create a GoToWebinar account
  38. Someone walks around while on the phone (like a stockbroker)
  39. ABC hits 100% volunteering participation