Greetingeveryclientwhole shiftEnthusiasmRecognize:Co-workerhard workPositiveattitude:coworkerListeningGo out ofyou wayto helpclientPolite:PhoneetiquettePolishedFree!PositiveAttitude;ClientsSmiling!ShowteamworkRemember:clientIdeas forbetterC.S.RespectNot using"bad"wordsGreetingeveryclientwhole shiftEnthusiasmRecognize:Co-workerhard workPositiveattitude:coworkerListeningGo out ofyou wayto helpclientPolite:PhoneetiquettePolishedFree!PositiveAttitude;ClientsSmiling!ShowteamworkRemember:clientIdeas forbetterC.S.RespectNot using"bad"words

G.R.E.A.T Costumer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greeting every client whole shift
  2. Enthusiasm
  3. Recognize: Co-worker hard work
  4. Positive attitude: coworker
  5. Listening
  6. Go out of you way to help client
  7. Polite: Phone etiquette
  8. Polished
  9. Free!
  10. Positive Attitude; Clients
  11. Smiling!
  12. Show teamwork
  13. Remember:client
  14. Ideas for better C.S.
  15. Respect
  16. Not using "bad" words