White Glove Successful Re-Direct within 24 hours GAM Delivery Hint CSC Refund/Reorder CSC Delivery Notes GEO Data – DPS/GeoFence Update QUIP – Project Work Tracker Worked with a sister station Helped a fellow DSL agent Outgoing Proactive Contact Launched SoftPhone Chime – sent a message for help Successful Re-Attempt within 24 hours Helped local station CSC Promo Certificate Issued RCLP Notes GEO Data – Research RTW – Research Emailed DSP for re-attempt CSC Cancel Order Smiled When Talking To Customer Chimed DSP for re-attempt GAM Delivery Access Code GAM Business Hours Updated Flex Escalation Route RTW – Recent Route Driver Search Incoming Proactive Contact Skyped DSP for re-attempt Chime – sent a message for escalations DEXTER/PSUI – Driver Affinity / GPS Location Search Researched COMP QUIP – Re- Delivery Tracker Success Story CSC Stop Return White Glove Successful Re-Direct within 24 hours GAM Delivery Hint CSC Refund/Reorder CSC Delivery Notes GEO Data – DPS/GeoFence Update QUIP – Project Work Tracker Worked with a sister station Helped a fellow DSL agent Outgoing Proactive Contact Launched SoftPhone Chime – sent a message for help Successful Re-Attempt within 24 hours Helped local station CSC Promo Certificate Issued RCLP Notes GEO Data – Research RTW – Research Emailed DSP for re-attempt CSC Cancel Order Smiled When Talking To Customer Chimed DSP for re-attempt GAM Delivery Access Code GAM Business Hours Updated Flex Escalation Route RTW – Recent Route Driver Search Incoming Proactive Contact Skyped DSP for re-attempt Chime – sent a message for escalations DEXTER/PSUI – Driver Affinity / GPS Location Search Researched COMP QUIP – Re- Delivery Tracker Success Story CSC Stop Return
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
White Glove
Successful Re-Direct within 24 hours
GAM Delivery Hint
CSC Refund/Reorder
CSC Delivery Notes
GEO Data – DPS/GeoFence Update
QUIP – Project Work Tracker
Worked with a sister station
Helped a fellow DSL agent
Outgoing Proactive Contact
Launched SoftPhone
Chime – sent a message for help
Successful Re-Attempt within 24 hours
Helped local station
CSC Promo Certificate Issued
RCLP Notes
GEO Data – Research
RTW – Research
Emailed DSP for re-attempt
CSC Cancel Order
Smiled When Talking To Customer
Chimed DSP for re-attempt
GAM Delivery Access Code
GAM Business Hours Updated
Flex Escalation Route
RTW – Recent Route Driver Search
Incoming Proactive Contact
Skyped DSP for re-attempt
Chime – sent a message for escalations
DEXTER/PSUI – Driver Affinity / GPS Location Search
Researched COMP
QUIP – Re-Delivery Tracker
Success Story
CSC Stop Return