Chime – sent a message for escalations RCLP Notes Flex Escalation Route Emailed DSP for re-attempt Skyped DSP for re-attempt Outgoing Proactive Contact CSC Stop Return Helped a fellow DSL agent Worked with a sister station Chimed DSP for re-attempt QUIP – Re- Delivery Tracker Successful Re-Direct within 24 hours DEXTER/PSUI – Driver Affinity / GPS Location Search CSC Promo Certificate Issued CSC Cancel Order White Glove CSC Delivery Notes Incoming Proactive Contact RTW – Recent Route Driver Search GAM Delivery Hint Chime – sent a message for help Helped local station QUIP – Project Work Tracker Researched COMP GAM Business Hours Updated GEO Data – DPS/GeoFence Update Success Story GEO Data – Research RTW – Research Successful Re-Attempt within 24 hours CSC Refund/Reorder Smiled When Talking To Customer Launched SoftPhone GAM Delivery Access Code Chime – sent a message for escalations RCLP Notes Flex Escalation Route Emailed DSP for re-attempt Skyped DSP for re-attempt Outgoing Proactive Contact CSC Stop Return Helped a fellow DSL agent Worked with a sister station Chimed DSP for re-attempt QUIP – Re- Delivery Tracker Successful Re-Direct within 24 hours DEXTER/PSUI – Driver Affinity / GPS Location Search CSC Promo Certificate Issued CSC Cancel Order White Glove CSC Delivery Notes Incoming Proactive Contact RTW – Recent Route Driver Search GAM Delivery Hint Chime – sent a message for help Helped local station QUIP – Project Work Tracker Researched COMP GAM Business Hours Updated GEO Data – DPS/GeoFence Update Success Story GEO Data – Research RTW – Research Successful Re-Attempt within 24 hours CSC Refund/Reorder Smiled When Talking To Customer Launched SoftPhone GAM Delivery Access Code
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Chime – sent a message for escalations
RCLP Notes
Flex Escalation Route
Emailed DSP for re-attempt
Skyped DSP for re-attempt
Outgoing Proactive Contact
CSC Stop Return
Helped a fellow DSL agent
Worked with a sister station
Chimed DSP for re-attempt
QUIP – Re-Delivery Tracker
Successful Re-Direct within 24 hours
DEXTER/PSUI – Driver Affinity / GPS Location Search
CSC Promo Certificate Issued
CSC Cancel Order
White Glove
CSC Delivery Notes
Incoming Proactive Contact
RTW – Recent Route Driver Search
GAM Delivery Hint
Chime – sent a message for help
Helped local station
QUIP – Project Work Tracker
Researched COMP
GAM Business Hours Updated
GEO Data – DPS/GeoFence Update
Success Story
GEO Data – Research
RTW – Research
Successful Re-Attempt within 24 hours
CSC Refund/Reorder
Smiled When Talking To Customer
Launched SoftPhone
GAM Delivery Access Code