Meet callorprocessingSLANon-JPImoney formore than$3000Pmttoday/checkprocessed<$1000WenttoISEITTransferredcall to theright areaWILD-Taskprovidedby EricDirectedcustomerto loancontractWILD-Taskprovidedby LanceIdentified andcommunicatedan errorWorkedauto acct-balanceover $50KComplimentfromleadershipPromise/paymentfor full arrears10thJPItodayWorkedequity acct-balanceover $100KNegotiateamountor valueWorked50accountsComplimentfromcustomer/busparnterWorkedaccount-name"Adams"Submitted aprocessimprovementideaPayment/Mnton Tica acct60 calls or60 piecesof workSpoketo a"Bill"Madeleadersaware ofproceduregapSpoke toa thirdpartyMeet callorprocessingSLANon-JPImoney formore than$3000Pmttoday/checkprocessed<$1000WenttoISEITTransferredcall to theright areaWILD-Taskprovidedby EricDirectedcustomerto loancontractWILD-Taskprovidedby LanceIdentified andcommunicatedan errorWorkedauto acct-balanceover $50KComplimentfromleadershipPromise/paymentfor full arrears10thJPItodayWorkedequity acct-balanceover $100KNegotiateamountor valueWorked50accountsComplimentfromcustomer/busparnterWorkedaccount-name"Adams"Submitted aprocessimprovementideaPayment/Mnton Tica acct60 calls or60 piecesof workSpoketo a"Bill"Madeleadersaware ofproceduregapSpoke toa thirdparty

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Meet call or processing SLA
  2. Non-JPI money for more than $3000
  3. Pmt today/check processed <$1000
  4. Went to ISEIT
  5. Transferred call to the right area
  6. WILD-Task provided by Eric
  7. Directed customer to loan contract
  8. WILD-Task provided by Lance
  9. Identified and communicated an error
  10. Worked auto acct-balance over $50K
  11. Compliment from leadership
  12. Promise/payment for full arrears
  13. 10th JPI today
  14. Worked equity acct-balance over $100K
  15. Negotiate amount or value
  16. Worked 50 accounts
  17. Compliment from customer/bus parnter
  18. Worked account-name "Adams"
  19. Submitted a process improvement idea
  20. Payment/Mnt on Tica acct
  21. 60 calls or 60 pieces of work
  22. Spoke to a "Bill"
  23. Made leaders aware of procedure gap
  24. Spoke to a third party