Complimentfromcustomer/busparnterPromise/paymentfor full arrears60 calls or60 piecesof workNon-JPImoney formore than$3000ComplimentfromleadershipDirectedcustomerto loancontractSpoke toa thirdpartyWILD-Taskprovidedby Eric10thJPItodayWorkedaccount-name"Adams"WenttoISEITNegotiateamountor valueWorked50accountsWorkedauto acct-balanceover $50KWILD-Taskprovidedby LanceWorkedequity acct-balanceover $100KMeet callorprocessingSLAIdentified andcommunicatedan errorTransferredcall to theright areaMadeleadersaware ofproceduregapPmttoday/checkprocessed<$1000Spoketo a"Bill"Submitted aprocessimprovementideaPayment/Mnton Tica acctComplimentfromcustomer/busparnterPromise/paymentfor full arrears60 calls or60 piecesof workNon-JPImoney formore than$3000ComplimentfromleadershipDirectedcustomerto loancontractSpoke toa thirdpartyWILD-Taskprovidedby Eric10thJPItodayWorkedaccount-name"Adams"WenttoISEITNegotiateamountor valueWorked50accountsWorkedauto acct-balanceover $50KWILD-Taskprovidedby LanceWorkedequity acct-balanceover $100KMeet callorprocessingSLAIdentified andcommunicatedan errorTransferredcall to theright areaMadeleadersaware ofproceduregapPmttoday/checkprocessed<$1000Spoketo a"Bill"Submitted aprocessimprovementideaPayment/Mnton Tica acct

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment from customer/bus parnter
  2. Promise/payment for full arrears
  3. 60 calls or 60 pieces of work
  4. Non-JPI money for more than $3000
  5. Compliment from leadership
  6. Directed customer to loan contract
  7. Spoke to a third party
  8. WILD-Task provided by Eric
  9. 10th JPI today
  10. Worked account-name "Adams"
  11. Went to ISEIT
  12. Negotiate amount or value
  13. Worked 50 accounts
  14. Worked auto acct-balance over $50K
  15. WILD-Task provided by Lance
  16. Worked equity acct-balance over $100K
  17. Meet call or processing SLA
  18. Identified and communicated an error
  19. Transferred call to the right area
  20. Made leaders aware of procedure gap
  21. Pmt today/check processed <$1000
  22. Spoke to a "Bill"
  23. Submitted a process improvement idea
  24. Payment/Mnt on Tica acct