Madeleadersaware ofproceduregapPmttoday/checkprocessed<$1000Payment/Mnton Tica acctNegotiateamountor valueSpoketo a"Bill"Workedequity acct-balanceover $100KWorked50accountsMeet callorprocessingSLAComplimentfromleadershipWorkedaccount-name"Adams"WILD-Taskprovidedby EricTransferredcall to theright areaComplimentfromcustomer/busparnterWenttoISEITWILD-Taskprovidedby LanceSpoke toa thirdpartyNon-JPImoney formore than$3000Promise/paymentfor full arrearsIdentified andcommunicatedan error60 calls or60 piecesof workDirectedcustomerto loancontractWorkedauto acct-balanceover $50KSubmitted aprocessimprovementidea10thJPItodayMadeleadersaware ofproceduregapPmttoday/checkprocessed<$1000Payment/Mnton Tica acctNegotiateamountor valueSpoketo a"Bill"Workedequity acct-balanceover $100KWorked50accountsMeet callorprocessingSLAComplimentfromleadershipWorkedaccount-name"Adams"WILD-Taskprovidedby EricTransferredcall to theright areaComplimentfromcustomer/busparnterWenttoISEITWILD-Taskprovidedby LanceSpoke toa thirdpartyNon-JPImoney formore than$3000Promise/paymentfor full arrearsIdentified andcommunicatedan error60 calls or60 piecesof workDirectedcustomerto loancontractWorkedauto acct-balanceover $50KSubmitted aprocessimprovementidea10thJPItoday

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made leaders aware of procedure gap
  2. Pmt today/check processed <$1000
  3. Payment/Mnt on Tica acct
  4. Negotiate amount or value
  5. Spoke to a "Bill"
  6. Worked equity acct-balance over $100K
  7. Worked 50 accounts
  8. Meet call or processing SLA
  9. Compliment from leadership
  10. Worked account-name "Adams"
  11. WILD-Task provided by Eric
  12. Transferred call to the right area
  13. Compliment from customer/bus parnter
  14. Went to ISEIT
  15. WILD-Task provided by Lance
  16. Spoke to a third party
  17. Non-JPI money for more than $3000
  18. Promise/payment for full arrears
  19. Identified and communicated an error
  20. 60 calls or 60 pieces of work
  21. Directed customer to loan contract
  22. Worked auto acct-balance over $50K
  23. Submitted a process improvement idea
  24. 10th JPI today