10thJPItodayDirectedcustomerto loancontract60 calls or60 piecesof workNegotiateamountor valueMadeleadersaware ofproceduregapIdentified andcommunicatedan errorPromise/paymentfor full arrearsWorkedaccount-name"Adams"ComplimentfromleadershipPmttoday/checkprocessed<$1000Spoke toa thirdpartyComplimentfromcustomer/busparnterSpoketo a"Bill"Transferredcall to theright areaWorked50accountsPayment/Mnton Tica acctWILD-Taskprovidedby LanceWenttoISEITWorkedauto acct-balanceover $50KNon-JPImoney formore than$3000Submitted aprocessimprovementideaWILD-Taskprovidedby EricMeet callorprocessingSLAWorkedequity acct-balanceover $100K10thJPItodayDirectedcustomerto loancontract60 calls or60 piecesof workNegotiateamountor valueMadeleadersaware ofproceduregapIdentified andcommunicatedan errorPromise/paymentfor full arrearsWorkedaccount-name"Adams"ComplimentfromleadershipPmttoday/checkprocessed<$1000Spoke toa thirdpartyComplimentfromcustomer/busparnterSpoketo a"Bill"Transferredcall to theright areaWorked50accountsPayment/Mnton Tica acctWILD-Taskprovidedby LanceWenttoISEITWorkedauto acct-balanceover $50KNon-JPImoney formore than$3000Submitted aprocessimprovementideaWILD-Taskprovidedby EricMeet callorprocessingSLAWorkedequity acct-balanceover $100K

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10th JPI today
  2. Directed customer to loan contract
  3. 60 calls or 60 pieces of work
  4. Negotiate amount or value
  5. Made leaders aware of procedure gap
  6. Identified and communicated an error
  7. Promise/payment for full arrears
  8. Worked account-name "Adams"
  9. Compliment from leadership
  10. Pmt today/check processed <$1000
  11. Spoke to a third party
  12. Compliment from customer/bus parnter
  13. Spoke to a "Bill"
  14. Transferred call to the right area
  15. Worked 50 accounts
  16. Payment/Mnt on Tica acct
  17. WILD-Task provided by Lance
  18. Went to ISEIT
  19. Worked auto acct-balance over $50K
  20. Non-JPI money for more than $3000
  21. Submitted a process improvement idea
  22. WILD-Task provided by Eric
  23. Meet call or processing SLA
  24. Worked equity acct-balance over $100K