WILD-Taskprovidedby EricMadeleadersaware ofproceduregapWorkedaccount-name"Adams"Complimentfromcustomer/busparnterNon-JPImoney formore than$3000Promise/paymentfor full arrearsWorkedauto acct-balanceover $50KSpoketo a"Bill"Directedcustomerto loancontractPayment/Mnton Tica acctSpoke toa thirdpartyMeet callorprocessingSLA10thJPItodaySubmitted aprocessimprovementideaWILD-Taskprovidedby LanceWorkedequity acct-balanceover $100KTransferredcall to theright areaPmttoday/checkprocessed<$1000Negotiateamountor valueIdentified andcommunicatedan error60 calls or60 piecesof workWenttoISEITComplimentfromleadershipWorked50accountsWILD-Taskprovidedby EricMadeleadersaware ofproceduregapWorkedaccount-name"Adams"Complimentfromcustomer/busparnterNon-JPImoney formore than$3000Promise/paymentfor full arrearsWorkedauto acct-balanceover $50KSpoketo a"Bill"Directedcustomerto loancontractPayment/Mnton Tica acctSpoke toa thirdpartyMeet callorprocessingSLA10thJPItodaySubmitted aprocessimprovementideaWILD-Taskprovidedby LanceWorkedequity acct-balanceover $100KTransferredcall to theright areaPmttoday/checkprocessed<$1000Negotiateamountor valueIdentified andcommunicatedan error60 calls or60 piecesof workWenttoISEITComplimentfromleadershipWorked50accounts

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WILD-Task provided by Eric
  2. Made leaders aware of procedure gap
  3. Worked account-name "Adams"
  4. Compliment from customer/bus parnter
  5. Non-JPI money for more than $3000
  6. Promise/payment for full arrears
  7. Worked auto acct-balance over $50K
  8. Spoke to a "Bill"
  9. Directed customer to loan contract
  10. Payment/Mnt on Tica acct
  11. Spoke to a third party
  12. Meet call or processing SLA
  13. 10th JPI today
  14. Submitted a process improvement idea
  15. WILD-Task provided by Lance
  16. Worked equity acct-balance over $100K
  17. Transferred call to the right area
  18. Pmt today/check processed <$1000
  19. Negotiate amount or value
  20. Identified and communicated an error
  21. 60 calls or 60 pieces of work
  22. Went to ISEIT
  23. Compliment from leadership
  24. Worked 50 accounts