Workedaccount-name"Adams"Negotiateamountor valueMeet callorprocessingSLASpoketo a"Bill"Payment/Mnton Tica acctPmttoday/checkprocessed<$1000Directedcustomerto loancontractComplimentfromcustomer/busparnterTransferredcall to theright areaIdentified andcommunicatedan errorMadeleadersaware ofproceduregapNon-JPImoney formore than$300060 calls or60 piecesof workWILD-Taskprovidedby EricSubmitted aprocessimprovementideaSpoke toa thirdpartyWILD-Taskprovidedby LanceWenttoISEITWorked50accountsComplimentfromleadershipWorkedequity acct-balanceover $100KWorkedauto acct-balanceover $50KPromise/paymentfor full arrears10thJPItodayWorkedaccount-name"Adams"Negotiateamountor valueMeet callorprocessingSLASpoketo a"Bill"Payment/Mnton Tica acctPmttoday/checkprocessed<$1000Directedcustomerto loancontractComplimentfromcustomer/busparnterTransferredcall to theright areaIdentified andcommunicatedan errorMadeleadersaware ofproceduregapNon-JPImoney formore than$300060 calls or60 piecesof workWILD-Taskprovidedby EricSubmitted aprocessimprovementideaSpoke toa thirdpartyWILD-Taskprovidedby LanceWenttoISEITWorked50accountsComplimentfromleadershipWorkedequity acct-balanceover $100KWorkedauto acct-balanceover $50KPromise/paymentfor full arrears10thJPItoday

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked account-name "Adams"
  2. Negotiate amount or value
  3. Meet call or processing SLA
  4. Spoke to a "Bill"
  5. Payment/Mnt on Tica acct
  6. Pmt today/check processed <$1000
  7. Directed customer to loan contract
  8. Compliment from customer/bus parnter
  9. Transferred call to the right area
  10. Identified and communicated an error
  11. Made leaders aware of procedure gap
  12. Non-JPI money for more than $3000
  13. 60 calls or 60 pieces of work
  14. WILD-Task provided by Eric
  15. Submitted a process improvement idea
  16. Spoke to a third party
  17. WILD-Task provided by Lance
  18. Went to ISEIT
  19. Worked 50 accounts
  20. Compliment from leadership
  21. Worked equity acct-balance over $100K
  22. Worked auto acct-balance over $50K
  23. Promise/payment for full arrears
  24. 10th JPI today