Meet callorprocessingSLAComplimentfromcustomer/busparnterWILD-Taskprovidedby LanceWorkedauto acct-balanceover $50K60 calls or60 piecesof workSubmitted aprocessimprovementideaNegotiateamountor valueWILD-Taskprovidedby Eric10thJPItodayWenttoISEITSpoke toa thirdpartyIdentified andcommunicatedan errorPayment/Mnton Tica acctSpoketo a"Bill"Madeleadersaware ofproceduregapPmttoday/checkprocessed<$1000Directedcustomerto loancontractWorkedaccount-name"Adams"Promise/paymentfor full arrearsWorkedequity acct-balanceover $100KWorked50accountsNon-JPImoney formore than$3000Transferredcall to theright areaComplimentfromleadershipMeet callorprocessingSLAComplimentfromcustomer/busparnterWILD-Taskprovidedby LanceWorkedauto acct-balanceover $50K60 calls or60 piecesof workSubmitted aprocessimprovementideaNegotiateamountor valueWILD-Taskprovidedby Eric10thJPItodayWenttoISEITSpoke toa thirdpartyIdentified andcommunicatedan errorPayment/Mnton Tica acctSpoketo a"Bill"Madeleadersaware ofproceduregapPmttoday/checkprocessed<$1000Directedcustomerto loancontractWorkedaccount-name"Adams"Promise/paymentfor full arrearsWorkedequity acct-balanceover $100KWorked50accountsNon-JPImoney formore than$3000Transferredcall to theright areaComplimentfromleadership

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Meet call or processing SLA
  2. Compliment from customer/bus parnter
  3. WILD-Task provided by Lance
  4. Worked auto acct-balance over $50K
  5. 60 calls or 60 pieces of work
  6. Submitted a process improvement idea
  7. Negotiate amount or value
  8. WILD-Task provided by Eric
  9. 10th JPI today
  10. Went to ISEIT
  11. Spoke to a third party
  12. Identified and communicated an error
  13. Payment/Mnt on Tica acct
  14. Spoke to a "Bill"
  15. Made leaders aware of procedure gap
  16. Pmt today/check processed <$1000
  17. Directed customer to loan contract
  18. Worked account-name "Adams"
  19. Promise/payment for full arrears
  20. Worked equity acct-balance over $100K
  21. Worked 50 accounts
  22. Non-JPI money for more than $3000
  23. Transferred call to the right area
  24. Compliment from leadership