Meet callorprocessingSLATransferredcall to theright areaPromise/paymentfor full arrearsWorkedaccount-name"Adams"Spoketo a"Bill"Spoke toa thirdpartyWorked50accountsWenttoISEITWorkedequity acct-balanceover $100KPmttoday/checkprocessed<$1000Payment/Mnton Tica acctComplimentfromcustomer/busparnterNon-JPImoney formore than$3000Negotiateamountor value60 calls or60 piecesof workSubmitted aprocessimprovementideaWILD-Taskprovidedby Lance10thJPItodayDirectedcustomerto loancontractIdentified andcommunicatedan errorMadeleadersaware ofproceduregapWILD-Taskprovidedby EricWorkedauto acct-balanceover $50KComplimentfromleadershipMeet callorprocessingSLATransferredcall to theright areaPromise/paymentfor full arrearsWorkedaccount-name"Adams"Spoketo a"Bill"Spoke toa thirdpartyWorked50accountsWenttoISEITWorkedequity acct-balanceover $100KPmttoday/checkprocessed<$1000Payment/Mnton Tica acctComplimentfromcustomer/busparnterNon-JPImoney formore than$3000Negotiateamountor value60 calls or60 piecesof workSubmitted aprocessimprovementideaWILD-Taskprovidedby Lance10thJPItodayDirectedcustomerto loancontractIdentified andcommunicatedan errorMadeleadersaware ofproceduregapWILD-Taskprovidedby EricWorkedauto acct-balanceover $50KComplimentfromleadership

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Meet call or processing SLA
  2. Transferred call to the right area
  3. Promise/payment for full arrears
  4. Worked account-name "Adams"
  5. Spoke to a "Bill"
  6. Spoke to a third party
  7. Worked 50 accounts
  8. Went to ISEIT
  9. Worked equity acct-balance over $100K
  10. Pmt today/check processed <$1000
  11. Payment/Mnt on Tica acct
  12. Compliment from customer/bus parnter
  13. Non-JPI money for more than $3000
  14. Negotiate amount or value
  15. 60 calls or 60 pieces of work
  16. Submitted a process improvement idea
  17. WILD-Task provided by Lance
  18. 10th JPI today
  19. Directed customer to loan contract
  20. Identified and communicated an error
  21. Made leaders aware of procedure gap
  22. WILD-Task provided by Eric
  23. Worked auto acct-balance over $50K
  24. Compliment from leadership