Complimentfromleadership10thJPItodaySpoke toa thirdpartyWorkedauto acct-balanceover $50KWorked50accountsWorkedaccount-name"Adams"Pmttoday/checkprocessed<$1000Identified andcommunicatedan errorWILD-Taskprovidedby EricMeet callorprocessingSLAWorkedequity acct-balanceover $100KWenttoISEITTransferredcall to theright area60 calls or60 piecesof workSpoketo a"Bill"Non-JPImoney formore than$3000WILD-Taskprovidedby LanceSubmitted aprocessimprovementideaPromise/paymentfor full arrearsDirectedcustomerto loancontractComplimentfromcustomer/busparnterNegotiateamountor valuePayment/Mnton Tica acctMadeleadersaware ofproceduregapComplimentfromleadership10thJPItodaySpoke toa thirdpartyWorkedauto acct-balanceover $50KWorked50accountsWorkedaccount-name"Adams"Pmttoday/checkprocessed<$1000Identified andcommunicatedan errorWILD-Taskprovidedby EricMeet callorprocessingSLAWorkedequity acct-balanceover $100KWenttoISEITTransferredcall to theright area60 calls or60 piecesof workSpoketo a"Bill"Non-JPImoney formore than$3000WILD-Taskprovidedby LanceSubmitted aprocessimprovementideaPromise/paymentfor full arrearsDirectedcustomerto loancontractComplimentfromcustomer/busparnterNegotiateamountor valuePayment/Mnton Tica acctMadeleadersaware ofproceduregap

Servicing and Collections BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment from leadership
  2. 10th JPI today
  3. Spoke to a third party
  4. Worked auto acct-balance over $50K
  5. Worked 50 accounts
  6. Worked account-name "Adams"
  7. Pmt today/check processed <$1000
  8. Identified and communicated an error
  9. WILD-Task provided by Eric
  10. Meet call or processing SLA
  11. Worked equity acct-balance over $100K
  12. Went to ISEIT
  13. Transferred call to the right area
  14. 60 calls or 60 pieces of work
  15. Spoke to a "Bill"
  16. Non-JPI money for more than $3000
  17. WILD-Task provided by Lance
  18. Submitted a process improvement idea
  19. Promise/payment for full arrears
  20. Directed customer to loan contract
  21. Compliment from customer/bus parnter
  22. Negotiate amount or value
  23. Payment/Mnt on Tica acct
  24. Made leaders aware of procedure gap