(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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person on phone speaks over MSA
patient storms out of office
caller gets angry they were transferred to wrong dept
VSE does something screwy
"dental emergency" isn't actual emergency
drug seeking behavior
inexplicable vocalizations from lobby
zero No Shows
patient breaks tooth on sandwich
New Patient states hasn't seen dentist in 10+ yrs
patient forgets why they called
patient uses term of endearment w/MSA
pt gets defensive over cancellation reason
pt gives explicit detail of non-dental health issue
pt mad when not taken sooner when they arrive early
pt mad other pts brought back sooner--for diff provider
