(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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patient forgets why they called
pt gets defensive over cancellation reason
pt gives explicit detail of non-dental health issue
outlandish reason for cancelling
at least 3 No Shows for 1 provider
patient uses term of endearment w/MSA
drug seeking behavior
MSA tagged in CPRS note unnecessarily
pt mad when not taken sooner when they arrive early
patient breaks tooth on sandwich
VSE does something screwy
doctor complains about Artisan
NSC pt swears they have been seen (but haven't)
more than two calls from same patient, same day
Free!
"dental emergency" isn't actual emergency
New Patient states hasn't seen dentist in 10+ yrs
zero No Shows
patient storms out of office
tv on too loud in background of call
inexplicable vocalizations from lobby
caller gets angry they were transferred to wrong dept
pt loses crown w/in 24 hr
person on phone speaks over MSA
pt mad other pts brought back sooner--for diff provider