Say Hito LizMake 3separatepurchases(orders) in onephone callSuccessfullyhandle andresolve 2customers atsame time(chat/phone)WishedsomeoneHappyHolidaysTestingtestingUplift ateammembertestingTakeLunchon TimeGet the salefrom a cx thatonly hadquestionsinitiallyReceivea GoodCSATtestingSubmit anorder over$500UsedResortReferenceDocHandle 2chats at oncesuccessfully(dangerous!)testingAnswer 2Summit AtSnoqualmieCallsSay GoodMorning toall agentsscheduled toworkUse Guruinstead ofleadFollowedup withcxTake ASkeletonCallCorrectlyassist anotheragent'squestion w/olead inputWent toResortwebsite toanswerquestionSubmitanRSRSay Hito LizMake 3separatepurchases(orders) in onephone callSuccessfullyhandle andresolve 2customers atsame time(chat/phone)WishedsomeoneHappyHolidaysTestingtestingUplift ateammembertestingTakeLunchon TimeGet the salefrom a cx thatonly hadquestionsinitiallyReceivea GoodCSATtestingSubmit anorder over$500UsedResortReferenceDocHandle 2chats at oncesuccessfully(dangerous!)testingAnswer 2Summit AtSnoqualmieCallsSay GoodMorning toall agentsscheduled toworkUse Guruinstead ofleadFollowedup withcxTake ASkeletonCallCorrectlyassist anotheragent'squestion w/olead inputWent toResortwebsite toanswerquestionSubmitanRSR

Let's Lift Each Other! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Say Hi to Liz
  2. Make 3 separate purchases (orders) in one phone call
  3. Successfully handle and resolve 2 customers at same time (chat/phone)
  4. Wished someone Happy Holidays
  5. Testing
  6. testing
  7. Uplift a team member
  8. testing
  9. Take Lunch on Time
  10. Get the sale from a cx that only had questions initially
  11. Receive a Good CSAT
  12. testing
  13. Submit an order over $500
  14. Used Resort Reference Doc
  15. Handle 2 chats at once successfully (dangerous!)
  16. testing
  17. Answer 2 Summit At Snoqualmie Calls
  18. Say Good Morning to all agents scheduled to work
  19. Use Guru instead of lead
  20. Followed up with cx
  21. Take A Skeleton Call
  22. Correctly assist another agent's question w/o lead input
  23. Went to Resort website to answer question
  24. Submit an RSR