Successfullyhandle andresolve 2customers atsame time(chat/phone)Get the salefrom a cx thatonly hadquestionsinitiallyFollowedup withcxSay Hito LiztestingAnswer 2Summit AtSnoqualmieCallsTestingMake 3separatepurchases(orders) in onephone callTakeLunchon TimeCorrectlyassist anotheragent'squestion w/olead inputSubmitanRSRSubmit anorder over$500Use Guruinstead ofleadtestingReceivea GoodCSATtestingWent toResortwebsite toanswerquestionWishedsomeoneHappyHolidaysTake ASkeletonCallUsedResortReferenceDocSay GoodMorning toall agentsscheduled toworktestingUplift ateammemberHandle 2chats at oncesuccessfully(dangerous!)Successfullyhandle andresolve 2customers atsame time(chat/phone)Get the salefrom a cx thatonly hadquestionsinitiallyFollowedup withcxSay Hito LiztestingAnswer 2Summit AtSnoqualmieCallsTestingMake 3separatepurchases(orders) in onephone callTakeLunchon TimeCorrectlyassist anotheragent'squestion w/olead inputSubmitanRSRSubmit anorder over$500Use Guruinstead ofleadtestingReceivea GoodCSATtestingWent toResortwebsite toanswerquestionWishedsomeoneHappyHolidaysTake ASkeletonCallUsedResortReferenceDocSay GoodMorning toall agentsscheduled toworktestingUplift ateammemberHandle 2chats at oncesuccessfully(dangerous!)

Let's Lift Each Other! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Successfully handle and resolve 2 customers at same time (chat/phone)
  2. Get the sale from a cx that only had questions initially
  3. Followed up with cx
  4. Say Hi to Liz
  5. testing
  6. Answer 2 Summit At Snoqualmie Calls
  7. Testing
  8. Make 3 separate purchases (orders) in one phone call
  9. Take Lunch on Time
  10. Correctly assist another agent's question w/o lead input
  11. Submit an RSR
  12. Submit an order over $500
  13. Use Guru instead of lead
  14. testing
  15. Receive a Good CSAT
  16. testing
  17. Went to Resort website to answer question
  18. Wished someone Happy Holidays
  19. Take A Skeleton Call
  20. Used Resort Reference Doc
  21. Say Good Morning to all agents scheduled to work
  22. testing
  23. Uplift a team member
  24. Handle 2 chats at once successfully (dangerous!)