Successfullyhandle andresolve 2customers atsame time(chat/phone)Use Guruinstead ofleadWent toResortwebsite toanswerquestiontestingCorrectlyassist anotheragent'squestion w/olead inputtestingFollowedup withcxSay GoodMorning toall agentsscheduled toworkSubmit anorder over$500Handle 2chats at oncesuccessfully(dangerous!)TakeLunchon TimeGet the salefrom a cx thatonly hadquestionsinitiallySay Hito LizReceivea GoodCSATMake 3separatepurchases(orders) in onephone callUsedResortReferenceDoctestingTake ASkeletonCallWishedsomeoneHappyHolidaysTestingtestingSubmitanRSRAnswer 2Summit AtSnoqualmieCallsUplift ateammemberSuccessfullyhandle andresolve 2customers atsame time(chat/phone)Use Guruinstead ofleadWent toResortwebsite toanswerquestiontestingCorrectlyassist anotheragent'squestion w/olead inputtestingFollowedup withcxSay GoodMorning toall agentsscheduled toworkSubmit anorder over$500Handle 2chats at oncesuccessfully(dangerous!)TakeLunchon TimeGet the salefrom a cx thatonly hadquestionsinitiallySay Hito LizReceivea GoodCSATMake 3separatepurchases(orders) in onephone callUsedResortReferenceDoctestingTake ASkeletonCallWishedsomeoneHappyHolidaysTestingtestingSubmitanRSRAnswer 2Summit AtSnoqualmieCallsUplift ateammember

Let's Lift Each Other! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully handle and resolve 2 customers at same time (chat/phone)
  2. Use Guru instead of lead
  3. Went to Resort website to answer question
  4. testing
  5. Correctly assist another agent's question w/o lead input
  6. testing
  7. Followed up with cx
  8. Say Good Morning to all agents scheduled to work
  9. Submit an order over $500
  10. Handle 2 chats at once successfully (dangerous!)
  11. Take Lunch on Time
  12. Get the sale from a cx that only had questions initially
  13. Say Hi to Liz
  14. Receive a Good CSAT
  15. Make 3 separate purchases (orders) in one phone call
  16. Used Resort Reference Doc
  17. testing
  18. Take A Skeleton Call
  19. Wished someone Happy Holidays
  20. Testing
  21. testing
  22. Submit an RSR
  23. Answer 2 Summit At Snoqualmie Calls
  24. Uplift a team member