Receivea GoodCSATAnswer 2Summit AtSnoqualmieCallstestingSubmitanRSRHandle 2chats at oncesuccessfully(dangerous!)Say Hito LizSuccessfullyhandle andresolve 2customers atsame time(chat/phone)Say GoodMorning toall agentsscheduled toworkUsedResortReferenceDoctestingUse Guruinstead ofleadTestingTakeLunchon TimetestingCorrectlyassist anotheragent'squestion w/olead inputUplift ateammemberSubmit anorder over$500Followedup withcxWent toResortwebsite toanswerquestionMake 3separatepurchases(orders) in onephone callGet the salefrom a cx thatonly hadquestionsinitiallyTake ASkeletonCallWishedsomeoneHappyHolidaystestingReceivea GoodCSATAnswer 2Summit AtSnoqualmieCallstestingSubmitanRSRHandle 2chats at oncesuccessfully(dangerous!)Say Hito LizSuccessfullyhandle andresolve 2customers atsame time(chat/phone)Say GoodMorning toall agentsscheduled toworkUsedResortReferenceDoctestingUse Guruinstead ofleadTestingTakeLunchon TimetestingCorrectlyassist anotheragent'squestion w/olead inputUplift ateammemberSubmit anorder over$500Followedup withcxWent toResortwebsite toanswerquestionMake 3separatepurchases(orders) in onephone callGet the salefrom a cx thatonly hadquestionsinitiallyTake ASkeletonCallWishedsomeoneHappyHolidaystesting

Let's Lift Each Other! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a Good CSAT
  2. Answer 2 Summit At Snoqualmie Calls
  3. testing
  4. Submit an RSR
  5. Handle 2 chats at once successfully (dangerous!)
  6. Say Hi to Liz
  7. Successfully handle and resolve 2 customers at same time (chat/phone)
  8. Say Good Morning to all agents scheduled to work
  9. Used Resort Reference Doc
  10. testing
  11. Use Guru instead of lead
  12. Testing
  13. Take Lunch on Time
  14. testing
  15. Correctly assist another agent's question w/o lead input
  16. Uplift a team member
  17. Submit an order over $500
  18. Followed up with cx
  19. Went to Resort website to answer question
  20. Make 3 separate purchases (orders) in one phone call
  21. Get the sale from a cx that only had questions initially
  22. Take A Skeleton Call
  23. Wished someone Happy Holidays
  24. testing