Receivea GoodCSATSubmitanRSRTake ASkeletonCalltestingTestingWishedsomeoneHappyHolidaysCorrectlyassist anotheragent'squestion w/olead inputtestingMake 3separatepurchases(orders) in onephone callUplift ateammemberSuccessfullyhandle andresolve 2customers atsame time(chat/phone)Answer 2Summit AtSnoqualmieCallstestingUsedResortReferenceDocGet the salefrom a cx thatonly hadquestionsinitiallytestingTakeLunchon TimeUse Guruinstead ofleadSay Hito LizSay GoodMorning toall agentsscheduled toworkSubmit anorder over$500Followedup withcxWent toResortwebsite toanswerquestionHandle 2chats at oncesuccessfully(dangerous!)Receivea GoodCSATSubmitanRSRTake ASkeletonCalltestingTestingWishedsomeoneHappyHolidaysCorrectlyassist anotheragent'squestion w/olead inputtestingMake 3separatepurchases(orders) in onephone callUplift ateammemberSuccessfullyhandle andresolve 2customers atsame time(chat/phone)Answer 2Summit AtSnoqualmieCallstestingUsedResortReferenceDocGet the salefrom a cx thatonly hadquestionsinitiallytestingTakeLunchon TimeUse Guruinstead ofleadSay Hito LizSay GoodMorning toall agentsscheduled toworkSubmit anorder over$500Followedup withcxWent toResortwebsite toanswerquestionHandle 2chats at oncesuccessfully(dangerous!)

Let's Lift Each Other! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Receive a Good CSAT
  2. Submit an RSR
  3. Take A Skeleton Call
  4. testing
  5. Testing
  6. Wished someone Happy Holidays
  7. Correctly assist another agent's question w/o lead input
  8. testing
  9. Make 3 separate purchases (orders) in one phone call
  10. Uplift a team member
  11. Successfully handle and resolve 2 customers at same time (chat/phone)
  12. Answer 2 Summit At Snoqualmie Calls
  13. testing
  14. Used Resort Reference Doc
  15. Get the sale from a cx that only had questions initially
  16. testing
  17. Take Lunch on Time
  18. Use Guru instead of lead
  19. Say Hi to Liz
  20. Say Good Morning to all agents scheduled to work
  21. Submit an order over $500
  22. Followed up with cx
  23. Went to Resort website to answer question
  24. Handle 2 chats at once successfully (dangerous!)