Receivea GoodCSATUplift ateammemberFollowedup withcxtestingUse Guruinstead ofleadtestingGet the salefrom a cx thatonly hadquestionsinitiallySuccessfullyhandle andresolve 2customers atsame time(chat/phone)TakeLunchon TimeSay GoodMorning toall agentsscheduled toworkMake 3separatepurchases(orders) in onephone callCorrectlyassist anotheragent'squestion w/olead inputTestingHandle 2chats at oncesuccessfully(dangerous!)testingSay Hito LizUsedResortReferenceDocSubmitanRSRAnswer 2Summit AtSnoqualmieCallsSubmit anorder over$500testingTake ASkeletonCallWent toResortwebsite toanswerquestionWishedsomeoneHappyHolidaysReceivea GoodCSATUplift ateammemberFollowedup withcxtestingUse Guruinstead ofleadtestingGet the salefrom a cx thatonly hadquestionsinitiallySuccessfullyhandle andresolve 2customers atsame time(chat/phone)TakeLunchon TimeSay GoodMorning toall agentsscheduled toworkMake 3separatepurchases(orders) in onephone callCorrectlyassist anotheragent'squestion w/olead inputTestingHandle 2chats at oncesuccessfully(dangerous!)testingSay Hito LizUsedResortReferenceDocSubmitanRSRAnswer 2Summit AtSnoqualmieCallsSubmit anorder over$500testingTake ASkeletonCallWent toResortwebsite toanswerquestionWishedsomeoneHappyHolidays

Let's Lift Each Other! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Receive a Good CSAT
  2. Uplift a team member
  3. Followed up with cx
  4. testing
  5. Use Guru instead of lead
  6. testing
  7. Get the sale from a cx that only had questions initially
  8. Successfully handle and resolve 2 customers at same time (chat/phone)
  9. Take Lunch on Time
  10. Say Good Morning to all agents scheduled to work
  11. Make 3 separate purchases (orders) in one phone call
  12. Correctly assist another agent's question w/o lead input
  13. Testing
  14. Handle 2 chats at once successfully (dangerous!)
  15. testing
  16. Say Hi to Liz
  17. Used Resort Reference Doc
  18. Submit an RSR
  19. Answer 2 Summit At Snoqualmie Calls
  20. Submit an order over $500
  21. testing
  22. Take A Skeleton Call
  23. Went to Resort website to answer question
  24. Wished someone Happy Holidays