ReducedAHT 2SecondsIncreasedAvailability2 %ReducedACW 2SecondsACWUnder45 SecWorked45 MinOTNo RejectedReferralsover 3 DaysReducedAHT 5SecLess then5 minAUX 9ReducedHold time2 secondsWent toLunchon timeWorked30 Min OTBefore/After ShiftACWUnder5.5 MinWorked 3Hours OTfor theWeekWork 1OTLunchHoldTime 5SecondsScheduleAdherence90%NorejectedReferralsover 5UsedZeroAux 9100%FCR forweekWork 1OTLunchScheduleAdherenceIncreasedby 2%ReducedACW 5SecWorkedallDaysWorked45 min OTbefore/after ShiftReducedAHT 2SecondsIncreasedAvailability2 %ReducedACW 2SecondsACWUnder45 SecWorked45 MinOTNo RejectedReferralsover 3 DaysReducedAHT 5SecLess then5 minAUX 9ReducedHold time2 secondsWent toLunchon timeWorked30 Min OTBefore/After ShiftACWUnder5.5 MinWorked 3Hours OTfor theWeekWork 1OTLunchHoldTime 5SecondsScheduleAdherence90%NorejectedReferralsover 5UsedZeroAux 9100%FCR forweekWork 1OTLunchScheduleAdherenceIncreasedby 2%ReducedACW 5SecWorkedallDaysWorked45 min OTbefore/after Shift

AVAILABILITY BING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reduced AHT 2 Seconds
  2. Increased Availability 2 %
  3. Reduced ACW 2 Seconds
  4. ACW Under 45 Sec
  5. Worked 45 Min OT
  6. No Rejected Referrals over 3 Days
  7. Reduced AHT 5 Sec
  8. Less then 5 min AUX 9
  9. Reduced Hold time 2 seconds
  10. Went to Lunch on time
  11. Worked 30 Min OT Before/ After Shift
  12. ACW Under 5.5 Min
  13. Worked 3 Hours OT for the Week
  14. Work 1 OT Lunch
  15. Hold Time 5 Seconds
  16. Schedule Adherence 90%
  17. No rejected Referrals over 5
  18. Used Zero Aux 9
  19. 100% FCR for week
  20. Work 1 OT Lunch
  21. Schedule Adherence Increased by 2%
  22. Reduced ACW 5 Sec
  23. Worked all Days
  24. Worked 45 min OT before/ after Shift