IncreasedAvailability2 %ReducedAHT 2SecondsUsedZeroAux 9Worked30 Min OTBefore/After ShiftWorked45 MinOTReducedAHT 5SecWorkedallDaysReducedHold time2 secondsACWUnder5.5 MinWork 1OTLunchNorejectedReferralsover 5Less then5 minAUX 9ACWUnder45 SecReducedACW 5SecWorked45 min OTbefore/after ShiftWork 1OTLunchHoldTime 5SecondsNo RejectedReferralsover 3 Days100%FCR forweekReducedACW 2SecondsScheduleAdherenceIncreasedby 2%Went toLunchon timeWorked 3Hours OTfor theWeekScheduleAdherence90%IncreasedAvailability2 %ReducedAHT 2SecondsUsedZeroAux 9Worked30 Min OTBefore/After ShiftWorked45 MinOTReducedAHT 5SecWorkedallDaysReducedHold time2 secondsACWUnder5.5 MinWork 1OTLunchNorejectedReferralsover 5Less then5 minAUX 9ACWUnder45 SecReducedACW 5SecWorked45 min OTbefore/after ShiftWork 1OTLunchHoldTime 5SecondsNo RejectedReferralsover 3 Days100%FCR forweekReducedACW 2SecondsScheduleAdherenceIncreasedby 2%Went toLunchon timeWorked 3Hours OTfor theWeekScheduleAdherence90%

AVAILABILITY BING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Increased Availability 2 %
  2. Reduced AHT 2 Seconds
  3. Used Zero Aux 9
  4. Worked 30 Min OT Before/ After Shift
  5. Worked 45 Min OT
  6. Reduced AHT 5 Sec
  7. Worked all Days
  8. Reduced Hold time 2 seconds
  9. ACW Under 5.5 Min
  10. Work 1 OT Lunch
  11. No rejected Referrals over 5
  12. Less then 5 min AUX 9
  13. ACW Under 45 Sec
  14. Reduced ACW 5 Sec
  15. Worked 45 min OT before/ after Shift
  16. Work 1 OT Lunch
  17. Hold Time 5 Seconds
  18. No Rejected Referrals over 3 Days
  19. 100% FCR for week
  20. Reduced ACW 2 Seconds
  21. Schedule Adherence Increased by 2%
  22. Went to Lunch on time
  23. Worked 3 Hours OT for the Week
  24. Schedule Adherence 90%