ScheduleAdherenceIncreasedby 2%Went toLunchon timeUsedZeroAux 9HoldTime 5SecondsReducedAHT 2SecondsWork 1OTLunch100%FCR forweekWorked30 Min OTBefore/After ShiftIncreasedAvailability2 %ReducedAHT 5SecNorejectedReferralsover 5ACWUnder5.5 MinReducedACW 2SecondsWorkedallDaysReducedACW 5SecLess then5 minAUX 9ReducedHold time2 secondsWorked 3Hours OTfor theWeekWorked45 min OTbefore/after ShiftWork 1OTLunchACWUnder45 SecWorked45 MinOTScheduleAdherence90%No RejectedReferralsover 3 DaysScheduleAdherenceIncreasedby 2%Went toLunchon timeUsedZeroAux 9HoldTime 5SecondsReducedAHT 2SecondsWork 1OTLunch100%FCR forweekWorked30 Min OTBefore/After ShiftIncreasedAvailability2 %ReducedAHT 5SecNorejectedReferralsover 5ACWUnder5.5 MinReducedACW 2SecondsWorkedallDaysReducedACW 5SecLess then5 minAUX 9ReducedHold time2 secondsWorked 3Hours OTfor theWeekWorked45 min OTbefore/after ShiftWork 1OTLunchACWUnder45 SecWorked45 MinOTScheduleAdherence90%No RejectedReferralsover 3 Days

AVAILABILITY BING - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule Adherence Increased by 2%
  2. Went to Lunch on time
  3. Used Zero Aux 9
  4. Hold Time 5 Seconds
  5. Reduced AHT 2 Seconds
  6. Work 1 OT Lunch
  7. 100% FCR for week
  8. Worked 30 Min OT Before/ After Shift
  9. Increased Availability 2 %
  10. Reduced AHT 5 Sec
  11. No rejected Referrals over 5
  12. ACW Under 5.5 Min
  13. Reduced ACW 2 Seconds
  14. Worked all Days
  15. Reduced ACW 5 Sec
  16. Less then 5 min AUX 9
  17. Reduced Hold time 2 seconds
  18. Worked 3 Hours OT for the Week
  19. Worked 45 min OT before/ after Shift
  20. Work 1 OT Lunch
  21. ACW Under 45 Sec
  22. Worked 45 Min OT
  23. Schedule Adherence 90%
  24. No Rejected Referrals over 3 Days