No rejected Referrals over 5 days Reduced Hold Time 5 Seconds Worked 45 Min OT Less then 5 min AUX 9 100% FCR for week Reduced AHT 5 Sec Schedule Adherence 90% Worked 30 Min OT Before/ After Shift No Rejected Referrals over 3 Days Reduced Hold time 2 seconds Increased Availability 2 % Reduced AHT 2 Seconds Work 1 OT Lunch Work 1 OT Lunch Reduced ACW 5 Sec Schedule Adherence Increased by 2% ACW Under 45 Sec Reduced ACW 2 Seconds Used Zero Aux 9 Worked 45 min OT before/ after Shift ACW Under 5.5 Min Went to Lunch on time Worked 3 Hours OT for the Week Worked all Days No rejected Referrals over 5 days Reduced Hold Time 5 Seconds Worked 45 Min OT Less then 5 min AUX 9 100% FCR for week Reduced AHT 5 Sec Schedule Adherence 90% Worked 30 Min OT Before/ After Shift No Rejected Referrals over 3 Days Reduced Hold time 2 seconds Increased Availability 2 % Reduced AHT 2 Seconds Work 1 OT Lunch Work 1 OT Lunch Reduced ACW 5 Sec Schedule Adherence Increased by 2% ACW Under 45 Sec Reduced ACW 2 Seconds Used Zero Aux 9 Worked 45 min OT before/ after Shift ACW Under 5.5 Min Went to Lunch on time Worked 3 Hours OT for the Week Worked all Days
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
No rejected Referrals over 5 days
Reduced Hold Time 5 Seconds
Worked 45 Min OT
Less then 5 min AUX 9
100% FCR for week
Reduced AHT 5 Sec
Schedule Adherence 90%
Worked 30 Min OT Before/ After Shift
No Rejected Referrals over 3 Days
Reduced Hold time 2 seconds
Increased Availability 2 %
Reduced AHT 2 Seconds
Work 1 OT Lunch
Work 1 OT Lunch
Reduced ACW 5 Sec
Schedule Adherence Increased by 2%
ACW Under 45 Sec
Reduced ACW 2 Seconds
Used Zero Aux 9
Worked 45 min OT before/ after Shift
ACW Under 5.5 Min
Went to Lunch on time
Worked 3 Hours OT for the Week
Worked all Days