Increased Availability 2 % Reduced ACW 5 Sec Reduced AHT 5 Sec 100% FCR for week Worked 45 Min OT No rejected Referrals over 5 days Used Zero Aux 9 Went to Lunch on time ACW Under 5.5 Min Reduced Hold Time 5 Seconds Worked all Days Less then 5 min AUX 9 Worked 3 Hours OT for the Week Worked 45 min OT before/ after Shift Reduced AHT 2 Seconds Work 1 OT Lunch No Rejected Referrals over 3 Days Reduced ACW 2 Seconds Worked 30 Min OT Before/ After Shift Schedule Adherence Increased by 2% Work 1 OT Lunch Schedule Adherence 90% ACW Under 45 Sec Reduced Hold time 2 seconds Increased Availability 2 % Reduced ACW 5 Sec Reduced AHT 5 Sec 100% FCR for week Worked 45 Min OT No rejected Referrals over 5 days Used Zero Aux 9 Went to Lunch on time ACW Under 5.5 Min Reduced Hold Time 5 Seconds Worked all Days Less then 5 min AUX 9 Worked 3 Hours OT for the Week Worked 45 min OT before/ after Shift Reduced AHT 2 Seconds Work 1 OT Lunch No Rejected Referrals over 3 Days Reduced ACW 2 Seconds Worked 30 Min OT Before/ After Shift Schedule Adherence Increased by 2% Work 1 OT Lunch Schedule Adherence 90% ACW Under 45 Sec Reduced Hold time 2 seconds
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Increased Availability 2 %
Reduced ACW 5 Sec
Reduced AHT 5 Sec
100% FCR for week
Worked 45 Min OT
No rejected Referrals over 5 days
Used Zero Aux 9
Went to Lunch on time
ACW Under 5.5 Min
Reduced Hold Time 5 Seconds
Worked all Days
Less then 5 min AUX 9
Worked 3 Hours OT for the Week
Worked 45 min OT before/ after Shift
Reduced AHT 2 Seconds
Work 1 OT Lunch
No Rejected Referrals over 3 Days
Reduced ACW 2 Seconds
Worked 30 Min OT Before/ After Shift
Schedule Adherence Increased by 2%
Work 1 OT Lunch
Schedule Adherence 90%
ACW Under 45 Sec
Reduced Hold time 2 seconds