No RejectedReferralsover 3 DaysReducedHold time2 secondsReducedAHT 5SecWorked 3Hours OTfor theWeekACWUnder45 SecWorked30 Min OTBefore/After ShiftWorked45 MinOTWorked45 min OTbefore/after ShiftReducedACW 2SecondsWent toLunchon timeReducedAHT 2SecondsWork 1OTLunchWorkedallDaysNo rejectedReferralsover 5 daysIncreasedAvailability2 %Less then5 minAUX 9ACWUnder5.5 Min100%FCR forweekReducedHold Time5SecondsScheduleAdherenceIncreasedby 2%ScheduleAdherence90%ReducedACW 5SecUsedZeroAux 9Work 1OTLunchNo RejectedReferralsover 3 DaysReducedHold time2 secondsReducedAHT 5SecWorked 3Hours OTfor theWeekACWUnder45 SecWorked30 Min OTBefore/After ShiftWorked45 MinOTWorked45 min OTbefore/after ShiftReducedACW 2SecondsWent toLunchon timeReducedAHT 2SecondsWork 1OTLunchWorkedallDaysNo rejectedReferralsover 5 daysIncreasedAvailability2 %Less then5 minAUX 9ACWUnder5.5 Min100%FCR forweekReducedHold Time5SecondsScheduleAdherenceIncreasedby 2%ScheduleAdherence90%ReducedACW 5SecUsedZeroAux 9Work 1OTLunch

AVAILABILITY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Rejected Referrals over 3 Days
  2. Reduced Hold time 2 seconds
  3. Reduced AHT 5 Sec
  4. Worked 3 Hours OT for the Week
  5. ACW Under 45 Sec
  6. Worked 30 Min OT Before/ After Shift
  7. Worked 45 Min OT
  8. Worked 45 min OT before/ after Shift
  9. Reduced ACW 2 Seconds
  10. Went to Lunch on time
  11. Reduced AHT 2 Seconds
  12. Work 1 OT Lunch
  13. Worked all Days
  14. No rejected Referrals over 5 days
  15. Increased Availability 2 %
  16. Less then 5 min AUX 9
  17. ACW Under 5.5 Min
  18. 100% FCR for week
  19. Reduced Hold Time 5 Seconds
  20. Schedule Adherence Increased by 2%
  21. Schedule Adherence 90%
  22. Reduced ACW 5 Sec
  23. Used Zero Aux 9
  24. Work 1 OT Lunch