TRR below 3 days zero: no claim CIQ started 10 pip closures by noon Inbound call above 90 Answer rate above 80 Under 10 by 4 pm Disclaimer sent on time and accurate Compli- ment call SAT call 5 pip closures by noon SAT file 10 pip closures noon to 4:00 Resolved liability for a claim Excellent survey ROR sent on time and accurate 5 pip closures noon to 4:00 0ed out by 4 pm Under 8 voice mails for day Handled a tough call Outbound call above 90 Happy Monday Help a co worker Tipped all claims by 11 BIX Encour- aged a team member Supervisor comple- ment Made it to morning rally ARX above 75 Above and beyond for a customer TRR below 3 days zero: no claim CIQ started 10 pip closures by noon Inbound call above 90 Answer rate above 80 Under 10 by 4 pm Disclaimer sent on time and accurate Compli- ment call SAT call 5 pip closures by noon SAT file 10 pip closures noon to 4:00 Resolved liability for a claim Excellent survey ROR sent on time and accurate 5 pip closures noon to 4:00 0ed out by 4 pm Under 8 voice mails for day Handled a tough call Outbound call above 90 Happy Monday Help a co worker Tipped all claims by 11 BIX Encour- aged a team member Supervisor comple- ment Made it to morning rally ARX above 75 Above and beyond for a customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
TRR below 3 days
zero: no claim CIQ started
10 pip closures by noon
Inbound call above 90
Answer rate above 80
Under 10 by 4 pm
Disclaimer sent on time and accurate
Compli- ment call
SAT call
5 pip closures by noon
SAT file
10 pip closures noon to 4:00
Resolved liability for a claim
Excellent survey
ROR sent on time and accurate
5 pip closures noon to 4:00
0ed out by 4 pm
Under 8 voice mails for day
Handled a tough call
Outbound call above 90
Happy Monday
Help a co worker
Tipped all claims by 11
BIX
Encour-aged a team member
Supervisor comple-ment
Made it to morning rally
ARX above 75
Above and beyond for a customer