Successfullytake a paymentWITHOUTprovidingconfirmationnumberGet a 2ndescalationUse the term"shoot dang"into theconversationSay "uh ohspaghettios"in theconversationSay “It’sas easyas 1,2,3A,B,C’s”Found missingpayment anddidn’t openpaymentinvestigationSomeoneasks you foraconfirmationnumberTalk tosomeonefromMississippiWhen acustomertells ajokecustomerasked aboutIdahoweatherSay “I don’tthink were inKansasanymore” ona callSomeonecalls youthe wrongnameUse theterm"y'all"Talk tosomeonefromColoradoHave acall longerthan 20minutesHave a2ndescalationWhen youcansuccessfullylower an apr55. Sendan emailtohelpdeskSent outa fastcardTalk tosomeonefromAlabamaTalk tosomeonefromFloridaTalk tosomeonefromIdahocustomerasksaboutpotatoesTalk tosomeonefrom NewMexicoTalk tosomeonefrom SouthDakodaTalk tosomeonefromWashingtonReallocationto deferredpromoWhensomeoneasks for yourlast nameFourminute orless ondispute callCustomer callsto dispute arecurringtransactionbeforecancellationOpeneddisputeover $500Saymeowon a callTell thecustomer"HappyBirthday"Have a callshorterthan 1minuteWork thework"wowza" intotheconversationTalk tosomeonefromNevadaSay "ohmy" ona callSay I'msorry MissJacksonOpen adispute forunder $15RetainanaccountWorked theword"Gondola"into theconversationGet akudos callfor anagentTalk tosomeonefrom NewYorkTell a newcm toenjoy theirnew card.Call FromElaniCurtisGet a 3on acallDeclininga paymentfloatWhen acustomerbrings uppoliticsUse acustomer'sname morethan 4 timesduring a callAcustomerhangs upon usGive anamazingappreciationstatement.Talkedoff alate feeSay “BadaBing BadoBoom”during a callCall FromAngieTempletonWhen youprocess abalancetransferTalk tosomeonefromGeorgiaTell ajoke39. Whenyou haveto spellSioux fallsTalk tosomeonefrom OhioPaymentrefundsentPaymentfor fullbalanceon acctSaveanaccountSenta faxMake acustomerLaughSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberGet a 2ndescalationUse the term"shoot dang"into theconversationSay "uh ohspaghettios"in theconversationSay “It’sas easyas 1,2,3A,B,C’s”Found missingpayment anddidn’t openpaymentinvestigationSomeoneasks you foraconfirmationnumberTalk tosomeonefromMississippiWhen acustomertells ajokecustomerasked aboutIdahoweatherSay “I don’tthink were inKansasanymore” ona callSomeonecalls youthe wrongnameUse theterm"y'all"Talk tosomeonefromColoradoHave acall longerthan 20minutesHave a2ndescalationWhen youcansuccessfullylower an apr55. Sendan emailtohelpdeskSent outa fastcardTalk tosomeonefromAlabamaTalk tosomeonefromFloridaTalk tosomeonefromIdahocustomerasksaboutpotatoesTalk tosomeonefrom NewMexicoTalk tosomeonefrom SouthDakodaTalk tosomeonefromWashingtonReallocationto deferredpromoWhensomeoneasks for yourlast nameFourminute orless ondispute callCustomer callsto dispute arecurringtransactionbeforecancellationOpeneddisputeover $500Saymeowon a callTell thecustomer"HappyBirthday"Have a callshorterthan 1minuteWork thework"wowza" intotheconversationTalk tosomeonefromNevadaSay "ohmy" ona callSay I'msorry MissJacksonOpen adispute forunder $15RetainanaccountWorked theword"Gondola"into theconversationGet akudos callfor anagentTalk tosomeonefrom NewYorkTell a newcm toenjoy theirnew card.Call FromElaniCurtisGet a 3on acallDeclininga paymentfloatWhen acustomerbrings uppoliticsUse acustomer'sname morethan 4 timesduring a callAcustomerhangs upon usGive anamazingappreciationstatement.Talkedoff alate feeSay “BadaBing BadoBoom”during a callCall FromAngieTempletonWhen youprocess abalancetransferTalk tosomeonefromGeorgiaTell ajoke39. Whenyou haveto spellSioux fallsTalk tosomeonefrom OhioPaymentrefundsentPaymentfor fullbalanceon acctSaveanaccountSenta faxMake acustomerLaugh

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully take a payment WITHOUT providing confirmation number
  2. Get a 2nd escalation
  3. Use the term "shoot dang" into the conversation
  4. Say "uh oh spaghettios" in the conversation
  5. Say “It’s as easy as 1,2,3 A,B,C’s”
  6. Found missing payment and didn’t open payment investigation
  7. Someone asks you for a confirmation number
  8. Talk to someone from Mississippi
  9. When a customer tells a joke
  10. customer asked about Idaho weather
  11. Say “I don’t think were in Kansas anymore” on a call
  12. Someone calls you the wrong name
  13. Use the term "y'all"
  14. Talk to someone from Colorado
  15. Have a call longer than 20 minutes
  16. Have a 2nd escalation
  17. When you can successfully lower an apr
  18. 55. Send an email to helpdesk
  19. Sent out a fast card
  20. Talk to someone from Alabama
  21. Talk to someone from Florida
  22. Talk to someone from Idaho
  23. customer asks about potatoes
  24. Talk to someone from New Mexico
  25. Talk to someone from South Dakoda
  26. Talk to someone from Washington
  27. Reallocation to deferred promo
  28. When someone asks for your last name
  29. Four minute or less on dispute call
  30. Customer calls to dispute a recurring transaction before cancellation
  31. Opened dispute over $500
  32. Say meow on a call
  33. Tell the customer "Happy Birthday"
  34. Have a call shorter than 1 minute
  35. Work the work "wowza" into the conversation
  36. Talk to someone from Nevada
  37. Say "oh my" on a call
  38. Say I'm sorry Miss Jackson
  39. Open a dispute for under $15
  40. Retain an account
  41. Worked the word "Gondola" into the conversation
  42. Get a kudos call for an agent
  43. Talk to someone from New York
  44. Tell a new cm to enjoy their new card.
  45. Call From Elani Curtis
  46. Get a 3 on a call
  47. Declining a payment float
  48. When a customer brings up politics
  49. Use a customer's name more than 4 times during a call
  50. A customer hangs up on us
  51. Give an amazing appreciation statement.
  52. Talked off a late fee
  53. Say “Bada Bing Bado Boom” during a call
  54. Call From Angie Templeton
  55. When you process a balance transfer
  56. Talk to someone from Georgia
  57. Tell a joke
  58. 39. When you have to spell Sioux falls
  59. Talk to someone from Ohio
  60. Payment refund sent
  61. Payment for full balance on acct
  62. Save an account
  63. Sent a fax
  64. Make a customer Laugh