Acustomerhangs upon usRetainanaccountSent outa fastcardTalk tosomeonefromFloridaSay I'msorry MissJacksonTalk tosomeonefromGeorgiaHave a2ndescalationGive anamazingappreciationstatement.Talk tosomeonefromWashingtonSomeoneasks you foraconfirmationnumberUse acustomer'sname morethan 4 timesduring a callSay “BadaBing BadoBoom”during a callTalk tosomeonefrom OhioUse the term"shoot dang"into theconversationTalk tosomeonefromAlabamaFound missingpayment anddidn’t openpaymentinvestigationSomeonecalls youthe wrongnameWhen youcansuccessfullylower an aprTalkedoff alate feeTalk tosomeonefromColoradoGet a 2ndescalationSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberPaymentrefundsentSay “It’sas easyas 1,2,3A,B,C’s”Tell ajokeTalk tosomeonefrom NewMexicoCall FromAngieTempletonUse theterm"y'all"Say “I don’tthink were inKansasanymore” ona callSenta faxHave a callshorterthan 1minuteFourminute orless ondispute callGet akudos callfor anagentGet a 3on acallTalk tosomeonefrom NewYorkSaveanaccountPaymentfor fullbalanceon acctCall FromElaniCurtisTalk tosomeonefrom SouthDakodaTell a newcm toenjoy theirnew card.customerasksaboutpotatoesMake acustomerLaughOpeneddisputeover $500customerasked aboutIdahoweatherTalk tosomeonefromMississippiDeclininga paymentfloatWorked theword"Gondola"into theconversationWhensomeoneasks for yourlast nameWork thework"wowza" intotheconversationOpen adispute forunder $15When acustomerbrings uppoliticsTell thecustomer"HappyBirthday"Reallocationto deferredpromoTalk tosomeonefromNevada39. Whenyou haveto spellSioux fallsTalk tosomeonefromIdahoWhen acustomertells ajokeHave acall longerthan 20minutesSay "uh ohspaghettios"in theconversationSaymeowon a call55. Sendan emailtohelpdeskSay "ohmy" ona callWhen youprocess abalancetransferCustomer callsto dispute arecurringtransactionbeforecancellationAcustomerhangs upon usRetainanaccountSent outa fastcardTalk tosomeonefromFloridaSay I'msorry MissJacksonTalk tosomeonefromGeorgiaHave a2ndescalationGive anamazingappreciationstatement.Talk tosomeonefromWashingtonSomeoneasks you foraconfirmationnumberUse acustomer'sname morethan 4 timesduring a callSay “BadaBing BadoBoom”during a callTalk tosomeonefrom OhioUse the term"shoot dang"into theconversationTalk tosomeonefromAlabamaFound missingpayment anddidn’t openpaymentinvestigationSomeonecalls youthe wrongnameWhen youcansuccessfullylower an aprTalkedoff alate feeTalk tosomeonefromColoradoGet a 2ndescalationSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberPaymentrefundsentSay “It’sas easyas 1,2,3A,B,C’s”Tell ajokeTalk tosomeonefrom NewMexicoCall FromAngieTempletonUse theterm"y'all"Say “I don’tthink were inKansasanymore” ona callSenta faxHave a callshorterthan 1minuteFourminute orless ondispute callGet akudos callfor anagentGet a 3on acallTalk tosomeonefrom NewYorkSaveanaccountPaymentfor fullbalanceon acctCall FromElaniCurtisTalk tosomeonefrom SouthDakodaTell a newcm toenjoy theirnew card.customerasksaboutpotatoesMake acustomerLaughOpeneddisputeover $500customerasked aboutIdahoweatherTalk tosomeonefromMississippiDeclininga paymentfloatWorked theword"Gondola"into theconversationWhensomeoneasks for yourlast nameWork thework"wowza" intotheconversationOpen adispute forunder $15When acustomerbrings uppoliticsTell thecustomer"HappyBirthday"Reallocationto deferredpromoTalk tosomeonefromNevada39. Whenyou haveto spellSioux fallsTalk tosomeonefromIdahoWhen acustomertells ajokeHave acall longerthan 20minutesSay "uh ohspaghettios"in theconversationSaymeowon a call55. Sendan emailtohelpdeskSay "ohmy" ona callWhen youprocess abalancetransferCustomer callsto dispute arecurringtransactionbeforecancellation

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A customer hangs up on us
  2. Retain an account
  3. Sent out a fast card
  4. Talk to someone from Florida
  5. Say I'm sorry Miss Jackson
  6. Talk to someone from Georgia
  7. Have a 2nd escalation
  8. Give an amazing appreciation statement.
  9. Talk to someone from Washington
  10. Someone asks you for a confirmation number
  11. Use a customer's name more than 4 times during a call
  12. Say “Bada Bing Bado Boom” during a call
  13. Talk to someone from Ohio
  14. Use the term "shoot dang" into the conversation
  15. Talk to someone from Alabama
  16. Found missing payment and didn’t open payment investigation
  17. Someone calls you the wrong name
  18. When you can successfully lower an apr
  19. Talked off a late fee
  20. Talk to someone from Colorado
  21. Get a 2nd escalation
  22. Successfully take a payment WITHOUT providing confirmation number
  23. Payment refund sent
  24. Say “It’s as easy as 1,2,3 A,B,C’s”
  25. Tell a joke
  26. Talk to someone from New Mexico
  27. Call From Angie Templeton
  28. Use the term "y'all"
  29. Say “I don’t think were in Kansas anymore” on a call
  30. Sent a fax
  31. Have a call shorter than 1 minute
  32. Four minute or less on dispute call
  33. Get a kudos call for an agent
  34. Get a 3 on a call
  35. Talk to someone from New York
  36. Save an account
  37. Payment for full balance on acct
  38. Call From Elani Curtis
  39. Talk to someone from South Dakoda
  40. Tell a new cm to enjoy their new card.
  41. customer asks about potatoes
  42. Make a customer Laugh
  43. Opened dispute over $500
  44. customer asked about Idaho weather
  45. Talk to someone from Mississippi
  46. Declining a payment float
  47. Worked the word "Gondola" into the conversation
  48. When someone asks for your last name
  49. Work the work "wowza" into the conversation
  50. Open a dispute for under $15
  51. When a customer brings up politics
  52. Tell the customer "Happy Birthday"
  53. Reallocation to deferred promo
  54. Talk to someone from Nevada
  55. 39. When you have to spell Sioux falls
  56. Talk to someone from Idaho
  57. When a customer tells a joke
  58. Have a call longer than 20 minutes
  59. Say "uh oh spaghettios" in the conversation
  60. Say meow on a call
  61. 55. Send an email to helpdesk
  62. Say "oh my" on a call
  63. When you process a balance transfer
  64. Customer calls to dispute a recurring transaction before cancellation