Tell a newcm toenjoy theirnew card.Make acustomerLaughGet a 3on acallTalkedoff alate feeSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberTalk tosomeonefrom NewMexicoWork thework"wowza" intotheconversationWhensomeoneasks for yourlast nameHave a2ndescalationSay “It’sas easyas 1,2,3A,B,C’s”Use the term"shoot dang"into theconversationTell ajokeTalk tosomeonefrom NewYorkWhen acustomerbrings uppoliticsRetainanaccountcustomerasked aboutIdahoweathercustomerasksaboutpotatoesReallocationto deferredpromoTell thecustomer"HappyBirthday"Use theterm"y'all"Talk tosomeonefromMississippiTalk tosomeonefrom SouthDakodaTalk tosomeonefromFloridaTalk tosomeonefromGeorgiaAcustomerhangs upon usWhen youprocess abalancetransferGet akudos callfor anagentSaveanaccountSent outa fastcardSenta faxSay "uh ohspaghettios"in theconversationCall FromElaniCurtisTalk tosomeonefromColoradoTalk tosomeonefromIdahoPaymentrefundsentSay “BadaBing BadoBoom”during a callSay "ohmy" ona callSay “I don’tthink were inKansasanymore” ona callOpen adispute forunder $15Someonecalls youthe wrongnameHave a callshorterthan 1minuteTalk tosomeonefromWashingtonGive anamazingappreciationstatement.Customer callsto dispute arecurringtransactionbeforecancellation55. Sendan emailtohelpdeskWhen youcansuccessfullylower an aprSomeoneasks you foraconfirmationnumberTalk tosomeonefrom OhioHave acall longerthan 20minutesTalk tosomeonefromAlabamaGet a 2ndescalationWorked theword"Gondola"into theconversation39. Whenyou haveto spellSioux fallsWhen acustomertells ajokeCall FromAngieTempletonTalk tosomeonefromNevadaSaymeowon a callUse acustomer'sname morethan 4 timesduring a callSay I'msorry MissJacksonFound missingpayment anddidn’t openpaymentinvestigationOpeneddisputeover $500Fourminute orless ondispute callPaymentfor fullbalanceon acctDeclininga paymentfloatTell a newcm toenjoy theirnew card.Make acustomerLaughGet a 3on acallTalkedoff alate feeSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberTalk tosomeonefrom NewMexicoWork thework"wowza" intotheconversationWhensomeoneasks for yourlast nameHave a2ndescalationSay “It’sas easyas 1,2,3A,B,C’s”Use the term"shoot dang"into theconversationTell ajokeTalk tosomeonefrom NewYorkWhen acustomerbrings uppoliticsRetainanaccountcustomerasked aboutIdahoweathercustomerasksaboutpotatoesReallocationto deferredpromoTell thecustomer"HappyBirthday"Use theterm"y'all"Talk tosomeonefromMississippiTalk tosomeonefrom SouthDakodaTalk tosomeonefromFloridaTalk tosomeonefromGeorgiaAcustomerhangs upon usWhen youprocess abalancetransferGet akudos callfor anagentSaveanaccountSent outa fastcardSenta faxSay "uh ohspaghettios"in theconversationCall FromElaniCurtisTalk tosomeonefromColoradoTalk tosomeonefromIdahoPaymentrefundsentSay “BadaBing BadoBoom”during a callSay "ohmy" ona callSay “I don’tthink were inKansasanymore” ona callOpen adispute forunder $15Someonecalls youthe wrongnameHave a callshorterthan 1minuteTalk tosomeonefromWashingtonGive anamazingappreciationstatement.Customer callsto dispute arecurringtransactionbeforecancellation55. Sendan emailtohelpdeskWhen youcansuccessfullylower an aprSomeoneasks you foraconfirmationnumberTalk tosomeonefrom OhioHave acall longerthan 20minutesTalk tosomeonefromAlabamaGet a 2ndescalationWorked theword"Gondola"into theconversation39. Whenyou haveto spellSioux fallsWhen acustomertells ajokeCall FromAngieTempletonTalk tosomeonefromNevadaSaymeowon a callUse acustomer'sname morethan 4 timesduring a callSay I'msorry MissJacksonFound missingpayment anddidn’t openpaymentinvestigationOpeneddisputeover $500Fourminute orless ondispute callPaymentfor fullbalanceon acctDeclininga paymentfloat

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell a new cm to enjoy their new card.
  2. Make a customer Laugh
  3. Get a 3 on a call
  4. Talked off a late fee
  5. Successfully take a payment WITHOUT providing confirmation number
  6. Talk to someone from New Mexico
  7. Work the work "wowza" into the conversation
  8. When someone asks for your last name
  9. Have a 2nd escalation
  10. Say “It’s as easy as 1,2,3 A,B,C’s”
  11. Use the term "shoot dang" into the conversation
  12. Tell a joke
  13. Talk to someone from New York
  14. When a customer brings up politics
  15. Retain an account
  16. customer asked about Idaho weather
  17. customer asks about potatoes
  18. Reallocation to deferred promo
  19. Tell the customer "Happy Birthday"
  20. Use the term "y'all"
  21. Talk to someone from Mississippi
  22. Talk to someone from South Dakoda
  23. Talk to someone from Florida
  24. Talk to someone from Georgia
  25. A customer hangs up on us
  26. When you process a balance transfer
  27. Get a kudos call for an agent
  28. Save an account
  29. Sent out a fast card
  30. Sent a fax
  31. Say "uh oh spaghettios" in the conversation
  32. Call From Elani Curtis
  33. Talk to someone from Colorado
  34. Talk to someone from Idaho
  35. Payment refund sent
  36. Say “Bada Bing Bado Boom” during a call
  37. Say "oh my" on a call
  38. Say “I don’t think were in Kansas anymore” on a call
  39. Open a dispute for under $15
  40. Someone calls you the wrong name
  41. Have a call shorter than 1 minute
  42. Talk to someone from Washington
  43. Give an amazing appreciation statement.
  44. Customer calls to dispute a recurring transaction before cancellation
  45. 55. Send an email to helpdesk
  46. When you can successfully lower an apr
  47. Someone asks you for a confirmation number
  48. Talk to someone from Ohio
  49. Have a call longer than 20 minutes
  50. Talk to someone from Alabama
  51. Get a 2nd escalation
  52. Worked the word "Gondola" into the conversation
  53. 39. When you have to spell Sioux falls
  54. When a customer tells a joke
  55. Call From Angie Templeton
  56. Talk to someone from Nevada
  57. Say meow on a call
  58. Use a customer's name more than 4 times during a call
  59. Say I'm sorry Miss Jackson
  60. Found missing payment and didn’t open payment investigation
  61. Opened dispute over $500
  62. Four minute or less on dispute call
  63. Payment for full balance on acct
  64. Declining a payment float