(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have a call longer than 20 minutes
Talk to someone from New York
Get a kudos call for an agent
Talk to someone from South Dakoda
Say “I don’t think were in Kansas anymore” on a call
Make a customer Laugh
Sent a fax
Talk to someone from Ohio
Have a 2nd escalation
Say “Bada Bing Bado Boom” during a call
Use the term "shoot dang" into the conversation
Four minute or less on dispute call
Payment for full balance on acct
Talk to someone from Washington
Talk to someone from Florida
Payment refund sent
Say meow on a call
When you can successfully lower an apr
Customer calls to dispute a recurring transaction before cancellation
When you process a balance transfer
Talk to someone from Colorado
Talk to someone from Alabama
Talk to someone from Idaho
Get a 2nd escalation
Worked the word "Gondola" into the conversation
Say I'm sorry Miss Jackson
Talk to someone from New Mexico
customer asks about potatoes
Get a 3 on a call
Talk to someone from Georgia
A customer hangs up on us
39. When you have to spell Sioux falls
Talk to someone from Nevada
Someone asks you for a confirmation number
When someone asks for your last name
Say “It’s as easy as 1,2,3 A,B,C’s”
Reallocation to deferred promo
Use the term "y'all"
Declining a payment float
55. Send an email to helpdesk
Opened dispute over $500
Talk to someone from Mississippi
Call From Angie Templeton
When a customer brings up politics
Sent out a fast card
Call From Elani Curtis
Give an amazing appreciation statement.
Work the work "wowza" into the conversation
customer asked about Idaho weather
Tell the customer "Happy Birthday"
Tell a new cm to enjoy their new card.
Talked off a late fee
Use a customer's name more than 4 times during a call
Save an account
Tell a joke
Someone calls you the wrong name
Open a dispute for under $15
Say "uh oh spaghettios" in the conversation
Have a call shorter than 1 minute
Say "oh my" on a call
Retain an account
Found missing payment and didn’t open payment investigation
Successfully take a payment WITHOUT providing confirmation number
