Preciseexplanationsof durationSpeakclearlyGenuineIntroduceExpandedintroductionSmileWaittimeDurationInformationdecreasesanxietyThankyouTimeframesProvideclearexpectationsEyeContactConsistentServiceRecoverywhenneededWhy arewe doingthis?ExpectationsWelcomingbuildsteamsUnderstandingFirstimpressionAcknowledgeSincerePersonalattentionBuildsconfidenceGratitudeWhatquestionsdo youhave?CreatestrustManagingupTimeframeExplanationReducesanxietyPutscustomerat easeRespectRememberEyecontactPreciseexplanationsof durationSpeakclearlyGenuineIntroduceExpandedintroductionSmileWaittimeDurationInformationdecreasesanxietyThankyouTimeframesProvideclearexpectationsEyeContactConsistentServiceRecoverywhenneededWhy arewe doingthis?ExpectationsWelcomingbuildsteamsUnderstandingFirstimpressionAcknowledgeSincerePersonalattentionBuildsconfidenceGratitudeWhatquestionsdo youhave?CreatestrustManagingupTimeframeExplanationReducesanxietyPutscustomerat easeRespectRememberEyecontact

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Precise explanations of duration
  2. Speak clearly
  3. Genuine
  4. Introduce
  5. Expanded introduction
  6. Smile
  7. Wait time
  8. Duration
  9. Information decreases anxiety
  10. Thank you
  11. Timeframes
  12. Provide clear expectations
  13. Eye Contact
  14. Consistent
  15. Service Recovery when needed
  16. Why are we doing this?
  17. Expectations
  18. Welcoming
  19. builds teams
  20. Understanding
  21. First impression
  22. Acknowledge
  23. Sincere
  24. Personal attention
  25. Builds confidence
  26. Gratitude
  27. What questions do you have?
  28. Creates trust
  29. Managing up
  30. Timeframe
  31. Explanation
  32. Reduces anxiety
  33. Puts customer at ease
  34. Respect
  35. Remember
  36. Eye contact