EyeContactCreatestrustWelcomingThankyouPutscustomerat easeConsistentInformationdecreasesanxietyPreciseexplanationsof durationbuildsteamsExplanationGratitudeTimeframesAcknowledgeWhy arewe doingthis?ServiceRecoverywhenneededRememberProvideclearexpectationsManagingupPersonalattentionRespectSpeakclearlyEyecontactSincereFirstimpressionWhatquestionsdo youhave?UnderstandingBuildsconfidenceExpectationsExpandedintroductionDurationGenuineIntroduceWaittimeReducesanxietyTimeframeSmileEyeContactCreatestrustWelcomingThankyouPutscustomerat easeConsistentInformationdecreasesanxietyPreciseexplanationsof durationbuildsteamsExplanationGratitudeTimeframesAcknowledgeWhy arewe doingthis?ServiceRecoverywhenneededRememberProvideclearexpectationsManagingupPersonalattentionRespectSpeakclearlyEyecontactSincereFirstimpressionWhatquestionsdo youhave?UnderstandingBuildsconfidenceExpectationsExpandedintroductionDurationGenuineIntroduceWaittimeReducesanxietyTimeframeSmile

Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Eye Contact
  2. Creates trust
  3. Welcoming
  4. Thank you
  5. Puts customer at ease
  6. Consistent
  7. Information decreases anxiety
  8. Precise explanations of duration
  9. builds teams
  10. Explanation
  11. Gratitude
  12. Timeframes
  13. Acknowledge
  14. Why are we doing this?
  15. Service Recovery when needed
  16. Remember
  17. Provide clear expectations
  18. Managing up
  19. Personal attention
  20. Respect
  21. Speak clearly
  22. Eye contact
  23. Sincere
  24. First impression
  25. What questions do you have?
  26. Understanding
  27. Builds confidence
  28. Expectations
  29. Expanded introduction
  30. Duration
  31. Genuine
  32. Introduce
  33. Wait time
  34. Reduces anxiety
  35. Timeframe
  36. Smile