(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Send an email to helpdesk
Received a call from Angie Templeton
Talk to someone from New Mexico
Reallocation to deferred promo
Sent out a fast card
Say “I don’t think were in Kansas anymore” on a call
Someone asks you for a confirmation number
When a customer brings up politics
Make a customer Laugh
Use the term "shoot dang" into the conversation
Worked the word "gondola" into the conversation
A customer asked about Idaho weather
Open a dispute for under $15
Work the work wowza into the conversation
Talk to someone from Mississippi
47. When you process a balance transfer
When you can lower an apr
Have a call longer than 20 minutes
Get a 3 on a call
Say “It’s as easy as 1,2,3 A,B,C’s”
Use the term "y'all"
Say meow on a call
When a customer calls you by the wrong name
Say “I don’t think were in Kansas anymore” on a call
Tell a joke
Have a 2nd escalation
Received a call from Elani Curtis
Talk to someone from Colorado
Retain an account
Talk to someone from Florida
Say "uh oh spaghettios" in the conversation
Found missing payment and didn’t open payment investigation
Successfully take a payment WITHOUT providing confirmation number
Someone calls you the wrong name
Talk to someone from Georgia
Get a 2nd escalation
Payment refund sent
Say I'm sorry Miss Jackson
Sent a fax
When someone asks for your last name
Tell a new cm to enjoy their new card
Use a customer's name more than 4 times during a call
Talk to someone from Ohio
Tell the customer "Happy Birthday"
Say "oh my" on a call
Have a call shorter than 1 minute
Tell the customer "Happy Birthday"
When you talk off an apr
Talked off a late fee
A customer asks about potatoes
Customer calls to dispute a recurring transaction before cancellation