Found missingpayment anddidn’t openpaymentinvestigationGet a 3on acallTalk tosomeonefrom OhioUse acustomer'sname morethan 4 timesduring a callTell thecustomer"HappyBirthday"Get a 2ndescalationCustomer callsto dispute arecurringtransactionbeforecancellationTalk tosomeonefrom SouthDakodaA customerasked aboutIdahoweatherSay “I don’tthink were inKansasanymore” ona callTalk tosomeonefromColoradoWhen youcan loweran aprOpen adispute forunder $15Worked theword"gondola"into theconversationTell thecustomer"HappyBirthday"Talk tosomeonefromFloridaPaymentrefundsentWhen youhave tospellSioux fallsHave acall longerthan 20minutesSay “It’sas easyas 1,2,3A,B,C’s”RetainanaccountReallocationto deferredpromoTell ajokeSomeoneasks you foraconfirmationnumberSomeonecalls youthe wrongnameSaymeowon a call47. Whenyou processa balancetransferReceiveda call fromAngieTempletonTalk tosomeonefromWashingtonSenta faxUse the term"shoot dang"into theconversationTalk tosomeonefromGeorgiaSay "uh ohspaghettios"in theconversationWhen acustomerbrings uppoliticsUse theterm"y'all"Say "ohmy" ona callTalk tosomeonefrom NewMexicoWhen youtalk off anaprDeclininga paymentfloatTell a newcm toenjoy theirnew cardTalk tosomeonefromAlabamaTalkedoff alate feeWhen acustomercalls you bythe wrongnameSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberMake acustomerLaughSay “I don’tthink were inKansasanymore” ona callWork thework wowzainto theconversationAcustomerasks aboutpotatoesWhensomeoneasks for yourlast namePaymentfor fullbalanceon acctSent outa fastcardHave a callshorterthan 1minuteHave a2ndescalationReceiveda call fromElaniCurtisSay I'msorry MissJacksonSend anemail tohelpdeskFourminute orless ondispute callTalk tosomeonefromMississippiFound missingpayment anddidn’t openpaymentinvestigationGet a 3on acallTalk tosomeonefrom OhioUse acustomer'sname morethan 4 timesduring a callTell thecustomer"HappyBirthday"Get a 2ndescalationCustomer callsto dispute arecurringtransactionbeforecancellationTalk tosomeonefrom SouthDakodaA customerasked aboutIdahoweatherSay “I don’tthink were inKansasanymore” ona callTalk tosomeonefromColoradoWhen youcan loweran aprOpen adispute forunder $15Worked theword"gondola"into theconversationTell thecustomer"HappyBirthday"Talk tosomeonefromFloridaPaymentrefundsentWhen youhave tospellSioux fallsHave acall longerthan 20minutesSay “It’sas easyas 1,2,3A,B,C’s”RetainanaccountReallocationto deferredpromoTell ajokeSomeoneasks you foraconfirmationnumberSomeonecalls youthe wrongnameSaymeowon a call47. Whenyou processa balancetransferReceiveda call fromAngieTempletonTalk tosomeonefromWashingtonSenta faxUse the term"shoot dang"into theconversationTalk tosomeonefromGeorgiaSay "uh ohspaghettios"in theconversationWhen acustomerbrings uppoliticsUse theterm"y'all"Say "ohmy" ona callTalk tosomeonefrom NewMexicoWhen youtalk off anaprDeclininga paymentfloatTell a newcm toenjoy theirnew cardTalk tosomeonefromAlabamaTalkedoff alate feeWhen acustomercalls you bythe wrongnameSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberMake acustomerLaughSay “I don’tthink were inKansasanymore” ona callWork thework wowzainto theconversationAcustomerasks aboutpotatoesWhensomeoneasks for yourlast namePaymentfor fullbalanceon acctSent outa fastcardHave a callshorterthan 1minuteHave a2ndescalationReceiveda call fromElaniCurtisSay I'msorry MissJacksonSend anemail tohelpdeskFourminute orless ondispute callTalk tosomeonefromMississippi

The Best Team on the Floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found missing payment and didn’t open payment investigation
  2. Get a 3 on a call
  3. Talk to someone from Ohio
  4. Use a customer's name more than 4 times during a call
  5. Tell the customer "Happy Birthday"
  6. Get a 2nd escalation
  7. Customer calls to dispute a recurring transaction before cancellation
  8. Talk to someone from South Dakoda
  9. A customer asked about Idaho weather
  10. Say “I don’t think were in Kansas anymore” on a call
  11. Talk to someone from Colorado
  12. When you can lower an apr
  13. Open a dispute for under $15
  14. Worked the word "gondola" into the conversation
  15. Tell the customer "Happy Birthday"
  16. Talk to someone from Florida
  17. Payment refund sent
  18. When you have to spell Sioux falls
  19. Have a call longer than 20 minutes
  20. Say “It’s as easy as 1,2,3 A,B,C’s”
  21. Retain an account
  22. Reallocation to deferred promo
  23. Tell a joke
  24. Someone asks you for a confirmation number
  25. Someone calls you the wrong name
  26. Say meow on a call
  27. 47. When you process a balance transfer
  28. Received a call from Angie Templeton
  29. Talk to someone from Washington
  30. Sent a fax
  31. Use the term "shoot dang" into the conversation
  32. Talk to someone from Georgia
  33. Say "uh oh spaghettios" in the conversation
  34. When a customer brings up politics
  35. Use the term "y'all"
  36. Say "oh my" on a call
  37. Talk to someone from New Mexico
  38. When you talk off an apr
  39. Declining a payment float
  40. Tell a new cm to enjoy their new card
  41. Talk to someone from Alabama
  42. Talked off a late fee
  43. When a customer calls you by the wrong name
  44. Successfully take a payment WITHOUT providing confirmation number
  45. Make a customer Laugh
  46. Say “I don’t think were in Kansas anymore” on a call
  47. Work the work wowza into the conversation
  48. A customer asks about potatoes
  49. When someone asks for your last name
  50. Payment for full balance on acct
  51. Sent out a fast card
  52. Have a call shorter than 1 minute
  53. Have a 2nd escalation
  54. Received a call from Elani Curtis
  55. Say I'm sorry Miss Jackson
  56. Send an email to helpdesk
  57. Four minute or less on dispute call
  58. Talk to someone from Mississippi