(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Found missing payment and didn’t open payment investigation
Get a 3 on a call
Talk to someone from Ohio
Use a customer's name more than 4 times during a call
Tell the customer "Happy Birthday"
Get a 2nd escalation
Customer calls to dispute a recurring transaction before cancellation
Talk to someone from South Dakoda
A customer asked about Idaho weather
Say “I don’t think were in Kansas anymore” on a call
Talk to someone from Colorado
When you can lower an apr
Open a dispute for under $15
Worked the word "gondola" into the conversation
Tell the customer "Happy Birthday"
Talk to someone from Florida
Payment refund sent
When you have to spell Sioux falls
Have a call longer than 20 minutes
Say “It’s as easy as 1,2,3 A,B,C’s”
Retain an account
Reallocation to deferred promo
Tell a joke
Someone asks you for a confirmation number
Someone calls you the wrong name
Say meow on a call
47. When you process a balance transfer
Received a call from Angie Templeton
Talk to someone from Washington
Sent a fax
Use the term "shoot dang" into the conversation
Talk to someone from Georgia
Say "uh oh spaghettios" in the conversation
When a customer brings up politics
Use the term "y'all"
Say "oh my" on a call
Talk to someone from New Mexico
When you talk off an apr
Declining a payment float
Tell a new cm to enjoy their new card
Talk to someone from Alabama
Talked off a late fee
When a customer calls you by the wrong name
Successfully take a payment WITHOUT providing confirmation number
Make a customer Laugh
Say “I don’t think were in Kansas anymore” on a call