Customerfrom NewYorkCustomerComplaintCustomerwith funnynameAlreadyCalledCallCenterMadabouthold timeS.B.ConversionReq.Leave aBM totakeRetentionCustomer ishappy/thankfulCustomerasking forupdateWorkflowCheckNeedsanopinionNoPenalty toSavingsBuilderBadlySpelledBank MailAcct withbad mailcodeWorkflowRejectExt AcctNotLinked1099QuestionNeedsanApprovalAskingfor callbackClosureto AllyBankWorkflowTransferAccruedInterestIncompleteclosurerequestIRAQuestionx2400CallEWPAddressedZerobalanceclosureCustodianCloseoutCustomerfrom NewYorkCustomerComplaintCustomerwith funnynameAlreadyCalledCallCenterMadabouthold timeS.B.ConversionReq.Leave aBM totakeRetentionCustomer ishappy/thankfulCustomerasking forupdateWorkflowCheckNeedsanopinionNoPenalty toSavingsBuilderBadlySpelledBank MailAcct withbad mailcodeWorkflowRejectExt AcctNotLinked1099QuestionNeedsanApprovalAskingfor callbackClosureto AllyBankWorkflowTransferAccruedInterestIncompleteclosurerequestIRAQuestionx2400CallEWPAddressedZerobalanceclosureCustodianCloseout

Bank Mail Bingo - Account Closing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer from New York
  2. Customer Complaint
  3. Customer with funny name
  4. Already Called Call Center
  5. Mad about hold time
  6. S.B. Conversion Req.
  7. Leave a BM to take Retention
  8. Customer is happy/thankful
  9. Customer asking for update
  10. Workflow Check
  11. Needs an opinion
  12. No Penalty to Savings Builder
  13. Badly Spelled Bank Mail
  14. Acct with bad mail code
  15. Workflow Reject
  16. Ext Acct Not Linked
  17. 1099 Question
  18. Needs an Approval
  19. Asking for call back
  20. Closure to Ally Bank
  21. Workflow Transfer
  22. Accrued Interest
  23. Incomplete closure request
  24. IRA Question
  25. x2400 Call
  26. EWP Addressed
  27. Zero balance closure
  28. Custodian Closeout