NeedsanopinionWorkflowTransferZerobalanceclosureBadlySpelledBank MailAcct withbad mailcodeS.B.ConversionReq.AlreadyCalledCallCenterCustomer ishappy/thankfulMadabouthold timeCustomerfrom NewYorkWorkflowCheckAccruedInterestCustodianCloseoutCustomerwith funnynameEWPAddressedIRAQuestion1099QuestionNeedsanApprovalNoPenalty toSavingsBuilderExt AcctNotLinkedIncompleteclosurerequestx2400CallCustomerasking forupdateLeave aBM totakeRetentionClosureto AllyBankWorkflowRejectCustomerComplaintAskingfor callbackNeedsanopinionWorkflowTransferZerobalanceclosureBadlySpelledBank MailAcct withbad mailcodeS.B.ConversionReq.AlreadyCalledCallCenterCustomer ishappy/thankfulMadabouthold timeCustomerfrom NewYorkWorkflowCheckAccruedInterestCustodianCloseoutCustomerwith funnynameEWPAddressedIRAQuestion1099QuestionNeedsanApprovalNoPenalty toSavingsBuilderExt AcctNotLinkedIncompleteclosurerequestx2400CallCustomerasking forupdateLeave aBM totakeRetentionClosureto AllyBankWorkflowRejectCustomerComplaintAskingfor callback

Bank Mail Bingo - Account Closing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs an opinion
  2. Workflow Transfer
  3. Zero balance closure
  4. Badly Spelled Bank Mail
  5. Acct with bad mail code
  6. S.B. Conversion Req.
  7. Already Called Call Center
  8. Customer is happy/thankful
  9. Mad about hold time
  10. Customer from New York
  11. Workflow Check
  12. Accrued Interest
  13. Custodian Closeout
  14. Customer with funny name
  15. EWP Addressed
  16. IRA Question
  17. 1099 Question
  18. Needs an Approval
  19. No Penalty to Savings Builder
  20. Ext Acct Not Linked
  21. Incomplete closure request
  22. x2400 Call
  23. Customer asking for update
  24. Leave a BM to take Retention
  25. Closure to Ally Bank
  26. Workflow Reject
  27. Customer Complaint
  28. Asking for call back