Leave aBM totakeRetentionMadabouthold timeCustomerComplaintIncompleteclosurerequestAcct withbad mailcodeNeedsanopinionClosureto AllyBankIRAQuestionCustodianCloseoutCustomerfrom NewYorkCustomerasking forupdateWorkflowRejectWorkflowTransferAlreadyCalledCallCenterNoPenalty toSavingsBuilderCustomerwith funnynameBadlySpelledBank Mailx2400CallAccruedInterestExt AcctNotLinkedZerobalanceclosureEWPAddressedNeedsanApprovalWorkflowCheckAskingfor callbackS.B.ConversionReq.Customer ishappy/thankful1099QuestionLeave aBM totakeRetentionMadabouthold timeCustomerComplaintIncompleteclosurerequestAcct withbad mailcodeNeedsanopinionClosureto AllyBankIRAQuestionCustodianCloseoutCustomerfrom NewYorkCustomerasking forupdateWorkflowRejectWorkflowTransferAlreadyCalledCallCenterNoPenalty toSavingsBuilderCustomerwith funnynameBadlySpelledBank Mailx2400CallAccruedInterestExt AcctNotLinkedZerobalanceclosureEWPAddressedNeedsanApprovalWorkflowCheckAskingfor callbackS.B.ConversionReq.Customer ishappy/thankful1099Question

Bank Mail Bingo - Account Closing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Leave a BM to take Retention
  2. Mad about hold time
  3. Customer Complaint
  4. Incomplete closure request
  5. Acct with bad mail code
  6. Needs an opinion
  7. Closure to Ally Bank
  8. IRA Question
  9. Custodian Closeout
  10. Customer from New York
  11. Customer asking for update
  12. Workflow Reject
  13. Workflow Transfer
  14. Already Called Call Center
  15. No Penalty to Savings Builder
  16. Customer with funny name
  17. Badly Spelled Bank Mail
  18. x2400 Call
  19. Accrued Interest
  20. Ext Acct Not Linked
  21. Zero balance closure
  22. EWP Addressed
  23. Needs an Approval
  24. Workflow Check
  25. Asking for call back
  26. S.B. Conversion Req.
  27. Customer is happy/thankful
  28. 1099 Question