WorkflowCheckWorkflowTransferCustomerComplaintS.B.ConversionReq.EWPAddressedCustomerfrom NewYorkNoPenalty toSavingsBuilderNeedsanApprovalMadabouthold timeClosureto AllyBankx2400CallWorkflowRejectAccruedInterestZerobalanceclosureIRAQuestionBadlySpelledBank MailCustodianCloseoutExt AcctNotLinked1099QuestionAskingfor callbackAcct withbad mailcodeLeave aBM totakeRetentionCustomerwith funnynameCustomer ishappy/thankfulCustomerasking forupdateIncompleteclosurerequestNeedsanopinionAlreadyCalledCallCenterWorkflowCheckWorkflowTransferCustomerComplaintS.B.ConversionReq.EWPAddressedCustomerfrom NewYorkNoPenalty toSavingsBuilderNeedsanApprovalMadabouthold timeClosureto AllyBankx2400CallWorkflowRejectAccruedInterestZerobalanceclosureIRAQuestionBadlySpelledBank MailCustodianCloseoutExt AcctNotLinked1099QuestionAskingfor callbackAcct withbad mailcodeLeave aBM totakeRetentionCustomerwith funnynameCustomer ishappy/thankfulCustomerasking forupdateIncompleteclosurerequestNeedsanopinionAlreadyCalledCallCenter

Bank Mail Bingo - Account Closing - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workflow Check
  2. Workflow Transfer
  3. Customer Complaint
  4. S.B. Conversion Req.
  5. EWP Addressed
  6. Customer from New York
  7. No Penalty to Savings Builder
  8. Needs an Approval
  9. Mad about hold time
  10. Closure to Ally Bank
  11. x2400 Call
  12. Workflow Reject
  13. Accrued Interest
  14. Zero balance closure
  15. IRA Question
  16. Badly Spelled Bank Mail
  17. Custodian Closeout
  18. Ext Acct Not Linked
  19. 1099 Question
  20. Asking for call back
  21. Acct with bad mail code
  22. Leave a BM to take Retention
  23. Customer with funny name
  24. Customer is happy/thankful
  25. Customer asking for update
  26. Incomplete closure request
  27. Needs an opinion
  28. Already Called Call Center