(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say "oh my" on a call
Open a dispute for under $15
Someone calls you the wrong name
Payment refund sent
Received a call from Angie Templeton
Send an email to helpdesk
Talked off a late fee
When you have to spell Sioux falls
Have a 2nd escalation
Talk to someone from Ohio
Worked the word gondola into the conversation
7. Say meow on a call
Customer calls to dispute a recurring transaction before cancellation
Opened a dispute over $500
Make a customer Laugh
A customer asked about Idaho weather
Have a call longer than 20 minutes
Reallocation to deferred promo
Talk to someone from South Dakota
Talk to someone from Idaho
Get a 2nd escalation
Successfully take a payment WITHOUT providing confirmation number
When you talk off an apr
Get a 3 on a call
Talk to someone from New York
When you can lower an apr
Someone asks you for a confirmation number
When a customer tells a joke
Work the word wowza into the conversation
When you process a balance transfer
Talk to someone from Florida
Four minute or less on dispute call
Say “I don’t think were in Kansas anymore” on a call
Say “It’s as easy as 1,2,3 A,B,C’s"
Use the term "shoot dang" into the conversation
9. Payment for full balance on acct
Received a call from Elani Curtis
Declining a payment float
When someone asks for your last name*
Say “Bada Bing Bado Boom” during a call
Get a kudos call for an agent
Retain an account
Use a customer's name more than 4 times during a call
Sent a fax
Have a call shorter than 1 minute
Tell a new cm to enjoy their new card
Found missing payment and didn’t open payment investigation