RetainanaccountTalk tosomeonefromFloridaSenta faxTalk tosomeonefromIdahoTalk tosomeonefromGeorgiaSay “I don’tthink were inKansasanymore” ona callSay "ohmy" ona callHave acall longerthan 20minutesWhensomeoneasks for yourlast name*Reallocationto deferredpromoWhen acustomerbrings uppoliticsFourminute orless ondispute callSay “BadaBing BadoBoom”during a callWork theword wowzainto theconversationWhen youcan loweran aprSay “It’sas easyas 1,2,3A,B,C’s"A customerasked aboutIdahoweather7. Saymeowon a callUse acustomer'sname morethan 4 timesduring a callSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberMake acustomerLaughUse the term"shoot dang"into theconversationPaymentrefundsentSomeoneasks you foraconfirmationnumberWhen youtalk off anaprWhen acustomertells ajokeWorked thewordgondola intotheconversationCustomer callsto dispute arecurringtransactionbeforecancellationWhen youhave tospellSioux fallsOpened adisputeover $500When youprocess abalancetransferReceiveda call fromAngieTempletonGet a 2ndescalationGet akudos callfor anagentDeclininga paymentfloatTalk tosomeonefrom SouthDakotaSomeonecalls youthe wrongnameReceiveda call fromElaniCurtisHave a callshorterthan 1minute9. Paymentfor fullbalance onacctOpen adispute forunder $15Talk tosomeonefrom OhioTalk tosomeonefrom NewYorkTalkedoff alate feeTell a newcm toenjoy theirnew cardHave a2ndescalationSend anemail tohelpdeskFound missingpayment anddidn’t openpaymentinvestigationGet a 3on acallRetainanaccountTalk tosomeonefromFloridaSenta faxTalk tosomeonefromIdahoTalk tosomeonefromGeorgiaSay “I don’tthink were inKansasanymore” ona callSay "ohmy" ona callHave acall longerthan 20minutesWhensomeoneasks for yourlast name*Reallocationto deferredpromoWhen acustomerbrings uppoliticsFourminute orless ondispute callSay “BadaBing BadoBoom”during a callWork theword wowzainto theconversationWhen youcan loweran aprSay “It’sas easyas 1,2,3A,B,C’s"A customerasked aboutIdahoweather7. Saymeowon a callUse acustomer'sname morethan 4 timesduring a callSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberMake acustomerLaughUse the term"shoot dang"into theconversationPaymentrefundsentSomeoneasks you foraconfirmationnumberWhen youtalk off anaprWhen acustomertells ajokeWorked thewordgondola intotheconversationCustomer callsto dispute arecurringtransactionbeforecancellationWhen youhave tospellSioux fallsOpened adisputeover $500When youprocess abalancetransferReceiveda call fromAngieTempletonGet a 2ndescalationGet akudos callfor anagentDeclininga paymentfloatTalk tosomeonefrom SouthDakotaSomeonecalls youthe wrongnameReceiveda call fromElaniCurtisHave a callshorterthan 1minute9. Paymentfor fullbalance onacctOpen adispute forunder $15Talk tosomeonefrom OhioTalk tosomeonefrom NewYorkTalkedoff alate feeTell a newcm toenjoy theirnew cardHave a2ndescalationSend anemail tohelpdeskFound missingpayment anddidn’t openpaymentinvestigationGet a 3on acall

The Best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retain an account
  2. Talk to someone from Florida
  3. Sent a fax
  4. Talk to someone from Idaho
  5. Talk to someone from Georgia
  6. Say “I don’t think were in Kansas anymore” on a call
  7. Say "oh my" on a call
  8. Have a call longer than 20 minutes
  9. When someone asks for your last name*
  10. Reallocation to deferred promo
  11. When a customer brings up politics
  12. Four minute or less on dispute call
  13. Say “Bada Bing Bado Boom” during a call
  14. Work the word wowza into the conversation
  15. When you can lower an apr
  16. Say “It’s as easy as 1,2,3 A,B,C’s"
  17. A customer asked about Idaho weather
  18. 7. Say meow on a call
  19. Use a customer's name more than 4 times during a call
  20. Successfully take a payment WITHOUT providing confirmation number
  21. Make a customer Laugh
  22. Use the term "shoot dang" into the conversation
  23. Payment refund sent
  24. Someone asks you for a confirmation number
  25. When you talk off an apr
  26. When a customer tells a joke
  27. Worked the word gondola into the conversation
  28. Customer calls to dispute a recurring transaction before cancellation
  29. When you have to spell Sioux falls
  30. Opened a dispute over $500
  31. When you process a balance transfer
  32. Received a call from Angie Templeton
  33. Get a 2nd escalation
  34. Get a kudos call for an agent
  35. Declining a payment float
  36. Talk to someone from South Dakota
  37. Someone calls you the wrong name
  38. Received a call from Elani Curtis
  39. Have a call shorter than 1 minute
  40. 9. Payment for full balance on acct
  41. Open a dispute for under $15
  42. Talk to someone from Ohio
  43. Talk to someone from New York
  44. Talked off a late fee
  45. Tell a new cm to enjoy their new card
  46. Have a 2nd escalation
  47. Send an email to helpdesk
  48. Found missing payment and didn’t open payment investigation
  49. Get a 3 on a call