(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When you can lower an apr
When you talk off an apr
Use the term "shoot dang" into the conversation
Have a call shorter than 1 minute
Received a call from Elani Curtis
Found missing payment and didn’t open payment investigation
Make a customer Laugh
Get a kudos call for an agent
Have a 2nd escalation
When a customer tells a joke
Have a call longer than 20 minutes
Someone asks you for a confirmation number
When you have to spell Sioux falls
Talk to someone from South Dakota
Say "oh my" on a call
Open a dispute for under $15
Successfully take a payment WITHOUT providing confirmation number
Say “I don’t think were in Kansas anymore” on a call
Four minute or less on dispute call
Customer calls to dispute a recurring transaction before cancellation
Work the word wowza into the conversation
Say “Bada Bing Bado Boom” during a call
When someone asks for your last name*
Payment refund sent
Talk to someone from Idaho
Reallocation to deferred promo
Get a 3 on a call
Tell a new cm to enjoy their new card
Talk to someone from Florida
Talk to someone from Georgia
Someone calls you the wrong name
7. Say meow on a call
Talked off a late fee
Sent a fax
Received a call from Angie Templeton
Declining a payment float
9. Payment for full balance on acct
Send an email to helpdesk
When you process a balance transfer
Retain an account
When a customer brings up politics
Use a customer's name more than 4 times during a call
