Customer callsto dispute arecurringtransactionbeforecancellationRetainanaccountTalk tosomeonefrom NewYorkWhen youcan loweran aprUse acustomer'sname morethan 4 timesduring a callWhen acustomertells ajoke7. Saymeowon a callFourminute orless ondispute callTalk tosomeonefrom SouthDakotaWhen youprocess abalancetransferSend anemail tohelpdesk9. Paymentfor fullbalance onacctGet a 3on acallGet akudos callfor anagentHave a2ndescalationTalk tosomeonefromFloridaSay “BadaBing BadoBoom”during a callHave a callshorterthan 1minuteDeclininga paymentfloatReceiveda call fromElaniCurtisPaymentrefundsentTalkedoff alate feeSay “It’sas easyas 1,2,3A,B,C’s"Talk tosomeonefromIdahoWhen youtalk off anaprSenta faxOpened adisputeover $500Say “I don’tthink were inKansasanymore” ona callSomeoneasks you foraconfirmationnumberHave acall longerthan 20minutesWhen acustomerbrings uppoliticsTalk tosomeonefrom OhioReceiveda call fromAngieTempletonMake acustomerLaughFound missingpayment anddidn’t openpaymentinvestigationGet a 2ndescalationSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberUse the term"shoot dang"into theconversationSay "ohmy" ona callOpen adispute forunder $15Someonecalls youthe wrongnameReallocationto deferredpromoA customerasked aboutIdahoweatherTalk tosomeonefromGeorgiaWhensomeoneasks for yourlast name*Worked thewordgondola intotheconversationWork theword wowzainto theconversationTell a newcm toenjoy theirnew cardWhen youhave tospellSioux fallsCustomer callsto dispute arecurringtransactionbeforecancellationRetainanaccountTalk tosomeonefrom NewYorkWhen youcan loweran aprUse acustomer'sname morethan 4 timesduring a callWhen acustomertells ajoke7. Saymeowon a callFourminute orless ondispute callTalk tosomeonefrom SouthDakotaWhen youprocess abalancetransferSend anemail tohelpdesk9. Paymentfor fullbalance onacctGet a 3on acallGet akudos callfor anagentHave a2ndescalationTalk tosomeonefromFloridaSay “BadaBing BadoBoom”during a callHave a callshorterthan 1minuteDeclininga paymentfloatReceiveda call fromElaniCurtisPaymentrefundsentTalkedoff alate feeSay “It’sas easyas 1,2,3A,B,C’s"Talk tosomeonefromIdahoWhen youtalk off anaprSenta faxOpened adisputeover $500Say “I don’tthink were inKansasanymore” ona callSomeoneasks you foraconfirmationnumberHave acall longerthan 20minutesWhen acustomerbrings uppoliticsTalk tosomeonefrom OhioReceiveda call fromAngieTempletonMake acustomerLaughFound missingpayment anddidn’t openpaymentinvestigationGet a 2ndescalationSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberUse the term"shoot dang"into theconversationSay "ohmy" ona callOpen adispute forunder $15Someonecalls youthe wrongnameReallocationto deferredpromoA customerasked aboutIdahoweatherTalk tosomeonefromGeorgiaWhensomeoneasks for yourlast name*Worked thewordgondola intotheconversationWork theword wowzainto theconversationTell a newcm toenjoy theirnew cardWhen youhave tospellSioux falls

The Best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer calls to dispute a recurring transaction before cancellation
  2. Retain an account
  3. Talk to someone from New York
  4. When you can lower an apr
  5. Use a customer's name more than 4 times during a call
  6. When a customer tells a joke
  7. 7. Say meow on a call
  8. Four minute or less on dispute call
  9. Talk to someone from South Dakota
  10. When you process a balance transfer
  11. Send an email to helpdesk
  12. 9. Payment for full balance on acct
  13. Get a 3 on a call
  14. Get a kudos call for an agent
  15. Have a 2nd escalation
  16. Talk to someone from Florida
  17. Say “Bada Bing Bado Boom” during a call
  18. Have a call shorter than 1 minute
  19. Declining a payment float
  20. Received a call from Elani Curtis
  21. Payment refund sent
  22. Talked off a late fee
  23. Say “It’s as easy as 1,2,3 A,B,C’s"
  24. Talk to someone from Idaho
  25. When you talk off an apr
  26. Sent a fax
  27. Opened a dispute over $500
  28. Say “I don’t think were in Kansas anymore” on a call
  29. Someone asks you for a confirmation number
  30. Have a call longer than 20 minutes
  31. When a customer brings up politics
  32. Talk to someone from Ohio
  33. Received a call from Angie Templeton
  34. Make a customer Laugh
  35. Found missing payment and didn’t open payment investigation
  36. Get a 2nd escalation
  37. Successfully take a payment WITHOUT providing confirmation number
  38. Use the term "shoot dang" into the conversation
  39. Say "oh my" on a call
  40. Open a dispute for under $15
  41. Someone calls you the wrong name
  42. Reallocation to deferred promo
  43. A customer asked about Idaho weather
  44. Talk to someone from Georgia
  45. When someone asks for your last name*
  46. Worked the word gondola into the conversation
  47. Work the word wowza into the conversation
  48. Tell a new cm to enjoy their new card
  49. When you have to spell Sioux falls