When acustomertells ajokeFound missingpayment anddidn’t openpaymentinvestigationGet a 2ndescalationWhen youhave tospellSioux fallsUse acustomer'sname morethan 4 timesduring a callHave a callshorterthan 1minuteSend anemail tohelpdeskTalk tosomeonefrom OhioSomeoneasks you foraconfirmationnumberFourminute orless ondispute callHave a2ndescalationDeclininga paymentfloatSomeonecalls youthe wrongnameOpen adispute forunder $15Say “It’sas easyas 1,2,3A,B,C’s"When youprocess abalancetransferGet akudos callfor anagentWhen acustomerbrings uppoliticsTell a newcm toenjoy theirnew cardSay “BadaBing BadoBoom”during a callTalk tosomeonefromIdahoReallocationto deferredpromoTalk tosomeonefromFloridaTalk tosomeonefromGeorgiaSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberSay "ohmy" ona callUse the term"shoot dang"into theconversationReceiveda call fromAngieTempletonWhen youtalk off anaprReceiveda call fromElaniCurtisCustomer callsto dispute arecurringtransactionbeforecancellationSay “I don’tthink were inKansasanymore” ona call7. Saymeowon a callWhen youcan loweran aprTalkedoff alate feeSenta faxRetainanaccountTalk tosomeonefrom NewYorkA customerasked aboutIdahoweatherPaymentrefundsent9. Paymentfor fullbalance onacctTalk tosomeonefrom SouthDakotaOpened adisputeover $500Worked thewordgondola intotheconversationGet a 3on acallMake acustomerLaughWhensomeoneasks for yourlast name*Have acall longerthan 20minutesWork theword wowzainto theconversationWhen acustomertells ajokeFound missingpayment anddidn’t openpaymentinvestigationGet a 2ndescalationWhen youhave tospellSioux fallsUse acustomer'sname morethan 4 timesduring a callHave a callshorterthan 1minuteSend anemail tohelpdeskTalk tosomeonefrom OhioSomeoneasks you foraconfirmationnumberFourminute orless ondispute callHave a2ndescalationDeclininga paymentfloatSomeonecalls youthe wrongnameOpen adispute forunder $15Say “It’sas easyas 1,2,3A,B,C’s"When youprocess abalancetransferGet akudos callfor anagentWhen acustomerbrings uppoliticsTell a newcm toenjoy theirnew cardSay “BadaBing BadoBoom”during a callTalk tosomeonefromIdahoReallocationto deferredpromoTalk tosomeonefromFloridaTalk tosomeonefromGeorgiaSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberSay "ohmy" ona callUse the term"shoot dang"into theconversationReceiveda call fromAngieTempletonWhen youtalk off anaprReceiveda call fromElaniCurtisCustomer callsto dispute arecurringtransactionbeforecancellationSay “I don’tthink were inKansasanymore” ona call7. Saymeowon a callWhen youcan loweran aprTalkedoff alate feeSenta faxRetainanaccountTalk tosomeonefrom NewYorkA customerasked aboutIdahoweatherPaymentrefundsent9. Paymentfor fullbalance onacctTalk tosomeonefrom SouthDakotaOpened adisputeover $500Worked thewordgondola intotheconversationGet a 3on acallMake acustomerLaughWhensomeoneasks for yourlast name*Have acall longerthan 20minutesWork theword wowzainto theconversation

The Best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When a customer tells a joke
  2. Found missing payment and didn’t open payment investigation
  3. Get a 2nd escalation
  4. When you have to spell Sioux falls
  5. Use a customer's name more than 4 times during a call
  6. Have a call shorter than 1 minute
  7. Send an email to helpdesk
  8. Talk to someone from Ohio
  9. Someone asks you for a confirmation number
  10. Four minute or less on dispute call
  11. Have a 2nd escalation
  12. Declining a payment float
  13. Someone calls you the wrong name
  14. Open a dispute for under $15
  15. Say “It’s as easy as 1,2,3 A,B,C’s"
  16. When you process a balance transfer
  17. Get a kudos call for an agent
  18. When a customer brings up politics
  19. Tell a new cm to enjoy their new card
  20. Say “Bada Bing Bado Boom” during a call
  21. Talk to someone from Idaho
  22. Reallocation to deferred promo
  23. Talk to someone from Florida
  24. Talk to someone from Georgia
  25. Successfully take a payment WITHOUT providing confirmation number
  26. Say "oh my" on a call
  27. Use the term "shoot dang" into the conversation
  28. Received a call from Angie Templeton
  29. When you talk off an apr
  30. Received a call from Elani Curtis
  31. Customer calls to dispute a recurring transaction before cancellation
  32. Say “I don’t think were in Kansas anymore” on a call
  33. 7. Say meow on a call
  34. When you can lower an apr
  35. Talked off a late fee
  36. Sent a fax
  37. Retain an account
  38. Talk to someone from New York
  39. A customer asked about Idaho weather
  40. Payment refund sent
  41. 9. Payment for full balance on acct
  42. Talk to someone from South Dakota
  43. Opened a dispute over $500
  44. Worked the word gondola into the conversation
  45. Get a 3 on a call
  46. Make a customer Laugh
  47. When someone asks for your last name*
  48. Have a call longer than 20 minutes
  49. Work the word wowza into the conversation