(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When you process a balance transfer
Work the word wowza into the conversation
Send an email to helpdesk
Customer calls to dispute a recurring transaction before cancellation
Have a call longer than 20 minutes
Talk to someone from Ohio
Say “Bada Bing Bado Boom” during a call
Open a dispute for under $15
Get a 3 on a call
Say “I don’t think were in Kansas anymore” on a call
Talked off a late fee
Someone asks you for a confirmation number
Sent a fax
Reallocation to deferred promo
Get a kudos call for an agent
Four minute or less on dispute call
Get a 2nd escalation
Have a 2nd escalation
Talk to someone from New York
Say “It’s as easy as 1,2,3 A,B,C’s"
When someone asks for your last name*
Worked the word gondola into the conversation
9. Payment for full balance on acct
Someone calls you the wrong name
7. Say meow on a call
Use a customer's name more than 4 times during a call
When a customer brings up politics
Talk to someone from Georgia
Opened a dispute over $500
When you can lower an apr
Talk to someone from Idaho
When you talk off an apr
Payment refund sent
When you have to spell Sioux falls
Tell a new cm to enjoy their new card
Retain an account
Talk to someone from Florida
Declining a payment float
Have a call shorter than 1 minute
Received a call from Elani Curtis
Use the term "shoot dang" into the conversation
Talk to someone from South Dakota
Successfully take a payment WITHOUT providing confirmation number
When a customer tells a joke
Found missing payment and didn’t open payment investigation
