(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When you can lower an apr
Get a 2nd escalation
Say “I don’t think were in Kansas anymore” on a call
Have a call longer than 20 minutes
Sent a fax
7. Say meow on a call
When someone asks for your last name*
Talk to someone from Florida
Successfully take a payment WITHOUT providing confirmation number
When you talk off an apr
9. Payment for full balance on acct
Received a call from Angie Templeton
Send an email to helpdesk
Say "oh my" on a call
Use a customer's name more than 4 times during a call
Open a dispute for under $15
Declining a payment float
When you have to spell Sioux falls
Talk to someone from Georgia
Opened a dispute over $500
Someone asks you for a confirmation number
Have a call shorter than 1 minute
Talked off a late fee
Work the word wowza into the conversation
Make a customer Laugh
Retain an account
Have a 2nd escalation
Worked the word gondola into the conversation
When a customer brings up politics
Found missing payment and didn’t open payment investigation
Use the term "shoot dang" into the conversation
A customer asked about Idaho weather
Talk to someone from New York
Say “Bada Bing Bado Boom” during a call
Talk to someone from Ohio
Reallocation to deferred promo
Customer calls to dispute a recurring transaction before cancellation
