(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When a customer brings up politics
When you can lower an apr
Talk to someone from Mississippi
Talk to someone from Ohio
When you talk off an apr
Retain an account
Send an email to helpdesk
Talk to someone from Alabama
Talk to someone from Georgia
Declining a payment float
Say “It’s as easy as 1,2,3 A,B,C’s”
Talk to someone from South Dakoda
Customer calls to dispute a recurring transaction before cancellation
Have a 2nd escalation
Talk to someone from Nevada
Talk to someone from Idaho
When you process a balance transfer
Reallocation to deferred promo
Tell a new cm to enjoy their new card.
Talk to someone from Washington
Get a 3 on a call
Use the term "shoot dang" into the conversation
Get a 2nd escalation
When a customer tells a joke
When you have to spell Sioux falls
Sent out a fast card
Say “I don’t think were in Kansas anymore” on a call
Talk to someone from Florida
Someone asks you for a confirmation number
Say "oh my" on a call
Use the term "y'all"
Sent a fax
Successfully take a payment WITHOUT providing confirmation number
Open a dispute for under $15
Successfully take a payment WITHOUT providing confirmation number
