(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talk to someone from South Dakoda
Have a 2nd escalation
Send an email to helpdesk
Someone asks you for a confirmation number
Reallocation to deferred promo
When you can lower an apr
When you talk off an apr
Retain an account
When someone asks for your last name
When you have to spell Sioux falls
Successfully take a payment WITHOUT providing confirmation number
Get a 3 on a call
Use the term "shoot dang" into the conversation
Four minute or less on dispute call
Declining a payment float
When a customer tells a joke
Talk to someone from Colorado
Talk to someone from Washington
When a customer calls you by the wrong name
Talk to someone from Ohio
Get a 2nd escalation
Talk to someone from Mississippi
Open a dispute for under $15
When a customer brings up politics
Talk to someone from Idaho
Talk to someone from New Mexico
Sent a fax
Tell a joke
Say “I don’t think were in Kansas anymore” on a call
Say "oh my" on a call
Talk to someone from Georgia
When you process a balance transfer
Sent out a fast card
Talk to someone from Florida
Say “Bada Bing Bado Boom” during a call
Talk to someone from Alabama
Use the term "y'all"
Talk to someone from New York
Say “It’s as easy as 1,2,3 A,B,C’s”
Tell a new cm to enjoy their new card.
Successfully take a payment WITHOUT providing confirmation number
Customer calls to dispute a recurring transaction before cancellation
