(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When a customer calls you by the wrong name
Talk to someone from South Dakoda
Get a 2nd escalation
Talk to someone from Alabama
Retain an account
Four minute or less on dispute call
Talk to someone from New Mexico
Say "oh my" on a call
Send an email to helpdesk
Talk to someone from Nevada
Talk to someone from Ohio
When you process a balance transfer
When a customer brings up politics
When you have to spell Sioux falls
Talk to someone from Florida
When someone asks for your last name
Declining a payment float
Have a 2nd escalation
Reallocation to deferred promo
When a customer tells a joke
Successfully take a payment WITHOUT providing confirmation number
Talk to someone from Idaho
Talk to someone from Colorado
Use the term "shoot dang" into the conversation
Say “It’s as easy as 1,2,3 A,B,C’s”
Say “Bada Bing Bado Boom” during a call
Talk to someone from Mississippi
Customer calls to dispute a recurring transaction before cancellation
Talk to someone from Georgia
Talk to someone from New York
Open a dispute for under $15
Say “I don’t think were in Kansas anymore” on a call
Use the term "y'all"
When you can lower an apr
Sent a fax
Someone asks you for a confirmation number
Tell a new cm to enjoy their new card.
Successfully take a payment WITHOUT providing confirmation number