MentionsGrandchildCM atworkDogBarkingCanheartheir TVCm saysthey weregoing tocall usCustomermade youlaughKid onVoicemailCM onSpeakerPhoneSouthernaccentAskswhere wearelocatedFakeVoicemailChargeover$1000.00Born insamemonth asyouChargeoutside ofCountryGlad weareprotectingthemCM isgroceryshoppingCM atgasstationLanguageLine CallCMhard ofhearingCM isDrivingCMmentionsCreditScoreNot surewe areDiscoverCM isTravelingLives inPhoenixCustomerbuyingelectronicsTransferto CSE fornew cardCm saysthey gotour alertAccountis PastdueCm AskforBalanceMentionsGrandchildCM atworkDogBarkingCanheartheir TVCm saysthey weregoing tocall usCustomermade youlaughKid onVoicemailCM onSpeakerPhoneSouthernaccentAskswhere wearelocatedFakeVoicemailChargeover$1000.00Born insamemonth asyouChargeoutside ofCountryGlad weareprotectingthemCM isgroceryshoppingCM atgasstationLanguageLine CallCMhard ofhearingCM isDrivingCMmentionsCreditScoreNot surewe areDiscoverCM isTravelingLives inPhoenixCustomerbuyingelectronicsTransferto CSE fornew cardCm saysthey gotour alertAccountis PastdueCm AskforBalance

Know your Customer - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentions Grandchild
  2. CM at work
  3. Dog Barking
  4. Can hear their TV
  5. Cm says they were going to call us
  6. Customer made you laugh
  7. Kid on Voicemail
  8. CM on Speaker Phone
  9. Southern accent
  10. Asks where we are located
  11. Fake Voicemail
  12. Charge over $1000.00
  13. Born in same month as you
  14. Charge outside of Country
  15. Glad we are protecting them
  16. CM is grocery shopping
  17. CM at gas station
  18. Language Line Call
  19. CM hard of hearing
  20. CM is Driving
  21. CM mentions Credit Score
  22. Not sure we are Discover
  23. CM is Traveling
  24. Lives in Phoenix
  25. Customer buying electronics
  26. Transfer to CSE for new card
  27. Cm says they got our alert
  28. Account is Past due
  29. Cm Ask for Balance