(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use the term "shoot dang" into the conversation
Say "oh my" on a call
Payment for full balance on acct
Reallocation to deferred promo
Found missing payment and didn’t open payment investigation
When you process a balance transfer
Have a call shorter than 1 minute
Talk to someone from New Mexico
Send an email to helpdesk
Someone asks you for a confirmation number
When you can lower an apr
Four minute or less on dispute call
Retain an account
Tell the customer "Happy Birthday"
Talk to someone from Colorado
Received a call from Elani Curtis
Talk to someone from Mississippi
Someone calls you the wrong name
Sent out a fast card
A customer asked about Idaho weather
Have a 2nd escalation
Declining a payment float
When someone asks for your last name
Tell a new cm to enjoy their new card.
Opened a dispute over $500
Use the term "y'all"
Talk to someone from Washington
When a customer brings up politics
Received a call from Angie Templeton
Successfully take a payment WITHOUT providing confirmation number
Make a customer Laugh
Get a kudos call for an agent
Say “It’s as easy as 1,2,3 A,B,C’s”
Open a dispute for under $15
When you talk off an apr
Payment refund sent
Talk to someone from Alabama
Get a 2nd escalation
Talk to someone from New Mexico
Talked off a late fee
When you have to spell Sioux falls
Sent a fax
Say meow on a call
Get a 3 on a call
Worked the word gondola into the conversation
Talk to someone from Florida
Say “I don’t think were in Kansas anymore” on a call
Successfully take a payment WITHOUT providing confirmation number
Talk to someone from Idaho
Tell a joke
Customer calls to dispute a recurring transaction before cancellation
Work the word wowza into the conversation
When a customer calls you by the wrong name
Have a call longer than 20 minutes
Say “Bada Bing Bado Boom” during a call
A customer asks about potatoes
When a customer tells a joke
Talk to someone from South Dakoda
Use a customer's name more than 4 times during a call