(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received a call from Angie Templeton
Worked the word gondola into the conversation
Get a 2nd escalation
Payment refund sent
Talk to someone from South Dakoda
Have a call shorter than 1 minute
Four minute or less on dispute call
When you can lower an apr
When you talk off an apr
Talk to someone from Idaho
Retain an account
Successfully take a payment WITHOUT providing confirmation number
Talk to someone from Alabama
Use the term "y'all"
Talk to someone from Mississippi
Say “It’s as easy as 1,2,3 A,B,C’s”
Use the term "shoot dang" into the conversation
Found missing payment and didn’t open payment investigation
Say “Bada Bing Bado Boom” during a call
Reallocation to deferred promo
Tell a joke
Make a customer Laugh
Tell the customer "Happy Birthday"
When you have to spell Sioux falls
Payment for full balance on acct
Work the word wowza into the conversation
Customer calls to dispute a recurring transaction before cancellation
Tell a new cm to enjoy their new card.
When a customer calls you by the wrong name
Declining a payment float
Sent a fax
A customer asked about Idaho weather
When you process a balance transfer
When a customer brings up politics
When a customer tells a joke
Talk to someone from Washington
Someone asks you for a confirmation number
Have a 2nd escalation
Opened a dispute over $500
Say “I don’t think were in Kansas anymore” on a call
When someone asks for your last name
Send an email to helpdesk
Use a customer's name more than 4 times during a call
Received a call from Elani Curtis
Get a kudos call for an agent
A customer asks about potatoes
Say meow on a call
Talked off a late fee
Talk to someone from New Mexico
Someone calls you the wrong name
Open a dispute for under $15
Talk to someone from New Mexico
Sent out a fast card
Have a call longer than 20 minutes
Talk to someone from Florida
Talk to someone from Colorado
Get a 3 on a call
Successfully take a payment WITHOUT providing confirmation number
