(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Open a dispute for under $15
When you talk off an apr
Talk to someone from Colorado
Talk to someone from Mississippi
Tell a joke
Retain an account
Received a call from Elani Curtis
When you can lower an apr
When a customer brings up politics
Talked off a late fee
Tell the customer "Happy Birthday"
Talk to someone from New Mexico
Say “I don’t think were in Kansas anymore” on a call
Make a customer Laugh
Opened a dispute over $500
A customer asked about Idaho weather
Send an email to helpdesk
When you process a balance transfer
Received a call from Angie Templeton
Say "oh my" on a call
Talk to someone from Idaho
Sent a fax
Have a 2nd escalation
Successfully take a payment WITHOUT providing confirmation number
Payment for full balance on acct
When a customer calls you by the wrong name
Payment refund sent
Sent out a fast card
Use the term "shoot dang" into the conversation
Have a call longer than 20 minutes
Use a customer's name more than 4 times during a call
Someone asks you for a confirmation number
Worked the word gondola into the conversation
Reallocation to deferred promo
Someone calls you the wrong name
When a customer tells a joke
Have a call shorter than 1 minute
A customer asks about potatoes
Talk to someone from Alabama
Use the term "y'all"
Declining a payment float
Successfully take a payment WITHOUT providing confirmation number
When you have to spell Sioux falls
Work the word wowza into the conversation
Talk to someone from Florida
Talk to someone from Washington
Four minute or less on dispute call
Get a 3 on a call
Tell a new cm to enjoy their new card.
Say meow on a call
Get a 2nd escalation
Say “It’s as easy as 1,2,3 A,B,C’s”
Customer calls to dispute a recurring transaction before cancellation
Talk to someone from South Dakoda
Say “Bada Bing Bado Boom” during a call
Talk to someone from New Mexico
Get a kudos call for an agent
When someone asks for your last name
Found missing payment and didn’t open payment investigation
