(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Talked off a late fee
Send an email to helpdesk
Get a 2nd escalation
Successfully take a payment WITHOUT providing confirmation number
When you process a balance transfer
Talk to someone from New Mexico
Say “Bada Bing Bado Boom” during a call
Say meow on a call
Use a customer's name more than 4 times during a call
Talk to someone from New Mexico
Open a dispute for under $15
Get a 3 on a call
Tell the customer "Happy Birthday"
Worked the word gondola into the conversation
Tell a new cm to enjoy their new card.
Payment refund sent
A customer asks about potatoes
When you can lower an apr
Talk to someone from Alabama
Received a call from Angie Templeton
A customer asked about Idaho weather
Someone calls you the wrong name
When someone asks for your last name
When you talk off an apr
Use the term "y'all"
Successfully take a payment WITHOUT providing confirmation number
Talk to someone from Mississippi
Work the word wowza into the conversation
Say “It’s as easy as 1,2,3 A,B,C’s”
Have a 2nd escalation
Found missing payment and didn’t open payment investigation
Say "oh my" on a call
Talk to someone from South Dakoda
Opened a dispute over $500
When a customer tells a joke
Sent out a fast card
When a customer calls you by the wrong name
Have a call shorter than 1 minute
When a customer brings up politics
When you have to spell Sioux falls
Say “I don’t think were in Kansas anymore” on a call
Talk to someone from Florida
Payment for full balance on acct
Make a customer Laugh
Talk to someone from Washington
Tell a joke
Use the term "shoot dang" into the conversation
Someone asks you for a confirmation number
Customer calls to dispute a recurring transaction before cancellation