(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Found missing payment and didn’t open payment investigation
Talk to someone from New Mexico
Use a customer's name more than 4 times during a call
A customer asks about potatoes
Work the word wowza into the conversation
Declining a payment float
Make a customer Laugh
Talk to someone from South Dakoda
Customer calls to dispute a recurring transaction before cancellation
Tell a new cm to enjoy their new card.
Opened a dispute over $500
Received a call from Elani Curtis
Tell a joke
Have a call shorter than 1 minute
Send an email to helpdesk
Talk to someone from Washington
Payment refund sent
When a customer calls you by the wrong name
Four minute or less on dispute call
Sent a fax
When someone asks for your last name
Say "oh my" on a call
Retain an account
Use the term "shoot dang" into the conversation
Have a call longer than 20 minutes
Talked off a late fee
Talk to someone from New Mexico
Talk to someone from Mississippi
When a customer brings up politics
Talk to someone from Idaho
When you talk off an apr
Someone calls you the wrong name
Talk to someone from Alabama
When you process a balance transfer
A customer asked about Idaho weather
When a customer tells a joke
Say “It’s as easy as 1,2,3 A,B,C’s”
Have a 2nd escalation
Received a call from Angie Templeton
Say “Bada Bing Bado Boom” during a call
Successfully take a payment WITHOUT providing confirmation number
Say meow on a call
Someone asks you for a confirmation number
Tell the customer "Happy Birthday"
Say “I don’t think were in Kansas anymore” on a call
Talk to someone from Colorado
Payment for full balance on acct
Get a 2nd escalation
Sent out a fast card
Use the term "y'all"
Worked the word gondola into the conversation
Open a dispute for under $15
Get a 3 on a call
Talk to someone from Florida
Reallocation to deferred promo
When you can lower an apr
Get a kudos call for an agent
When you have to spell Sioux falls
Successfully take a payment WITHOUT providing confirmation number
