Declininga paymentfloatTalk tosomeonefromFloridaSomeonecalls youthe wrongnameSay "ohmy" ona callWorked thewordgondola intotheconversationTell thecustomer"HappyBirthday"Talk tosomeonefrom NewMexicoHave acall longerthan 20minutesA customerasked aboutIdahoweatherTalk tosomeonefromMississippiOpened adisputeover $500Make acustomerLaughTalk tosomeonefromWashingtonUse theterm"y'all"PaymentrefundsentTalk tosomeonefromIdahoWork theword wowzainto theconversationPaymentfor fullbalanceon acctOpen adispute forunder $15Get akudos callfor anagentCustomer callsto dispute arecurringtransactionbeforecancellationWhen acustomerbrings uppoliticsFourminute orless ondispute callUse the term"shoot dang"into theconversationGet a 2ndescalationSenta faxSay “It’sas easyas 1,2,3A,B,C’s”Acustomerasks aboutpotatoesReceiveda call fromElaniCurtisTalk tosomeonefrom SouthDakodaWhen youtalk off anaprSaymeowon a callWhen youhave tospellSioux fallsSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberReallocationto deferredpromoSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberSent outa fastcardTell ajokeTell a newcm toenjoy theirnew card.Whensomeoneasks for yourlast nameSomeoneasks you foraconfirmationnumberTalk tosomeonefromColoradoSay “I don’tthink were inKansasanymore” ona callSay “BadaBing BadoBoom”during a callReceiveda call fromAngieTempletonWhen acustomercalls you bythe wrongnameGet a 3on acallRetainanaccountTalkedoff alate feeHave a callshorterthan 1minuteFound missingpayment anddidn’t openpaymentinvestigationWhen youcan loweran aprTalk tosomeonefromAlabamaWhen youprocess abalancetransferUse acustomer'sname morethan 4 timesduring a callHave a2ndescalationTalk tosomeonefrom NewMexicoSend anemail tohelpdeskWhen acustomertells ajokeDeclininga paymentfloatTalk tosomeonefromFloridaSomeonecalls youthe wrongnameSay "ohmy" ona callWorked thewordgondola intotheconversationTell thecustomer"HappyBirthday"Talk tosomeonefrom NewMexicoHave acall longerthan 20minutesA customerasked aboutIdahoweatherTalk tosomeonefromMississippiOpened adisputeover $500Make acustomerLaughTalk tosomeonefromWashingtonUse theterm"y'all"PaymentrefundsentTalk tosomeonefromIdahoWork theword wowzainto theconversationPaymentfor fullbalanceon acctOpen adispute forunder $15Get akudos callfor anagentCustomer callsto dispute arecurringtransactionbeforecancellationWhen acustomerbrings uppoliticsFourminute orless ondispute callUse the term"shoot dang"into theconversationGet a 2ndescalationSenta faxSay “It’sas easyas 1,2,3A,B,C’s”Acustomerasks aboutpotatoesReceiveda call fromElaniCurtisTalk tosomeonefrom SouthDakodaWhen youtalk off anaprSaymeowon a callWhen youhave tospellSioux fallsSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberReallocationto deferredpromoSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberSent outa fastcardTell ajokeTell a newcm toenjoy theirnew card.Whensomeoneasks for yourlast nameSomeoneasks you foraconfirmationnumberTalk tosomeonefromColoradoSay “I don’tthink were inKansasanymore” ona callSay “BadaBing BadoBoom”during a callReceiveda call fromAngieTempletonWhen acustomercalls you bythe wrongnameGet a 3on acallRetainanaccountTalkedoff alate feeHave a callshorterthan 1minuteFound missingpayment anddidn’t openpaymentinvestigationWhen youcan loweran aprTalk tosomeonefromAlabamaWhen youprocess abalancetransferUse acustomer'sname morethan 4 timesduring a callHave a2ndescalationTalk tosomeonefrom NewMexicoSend anemail tohelpdeskWhen acustomertells ajoke

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Declining a payment float
  2. Talk to someone from Florida
  3. Someone calls you the wrong name
  4. Say "oh my" on a call
  5. Worked the word gondola into the conversation
  6. Tell the customer "Happy Birthday"
  7. Talk to someone from New Mexico
  8. Have a call longer than 20 minutes
  9. A customer asked about Idaho weather
  10. Talk to someone from Mississippi
  11. Opened a dispute over $500
  12. Make a customer Laugh
  13. Talk to someone from Washington
  14. Use the term "y'all"
  15. Payment refund sent
  16. Talk to someone from Idaho
  17. Work the word wowza into the conversation
  18. Payment for full balance on acct
  19. Open a dispute for under $15
  20. Get a kudos call for an agent
  21. Customer calls to dispute a recurring transaction before cancellation
  22. When a customer brings up politics
  23. Four minute or less on dispute call
  24. Use the term "shoot dang" into the conversation
  25. Get a 2nd escalation
  26. Sent a fax
  27. Say “It’s as easy as 1,2,3 A,B,C’s”
  28. A customer asks about potatoes
  29. Received a call from Elani Curtis
  30. Talk to someone from South Dakoda
  31. When you talk off an apr
  32. Say meow on a call
  33. When you have to spell Sioux falls
  34. Successfully take a payment WITHOUT providing confirmation number
  35. Reallocation to deferred promo
  36. Successfully take a payment WITHOUT providing confirmation number
  37. Sent out a fast card
  38. Tell a joke
  39. Tell a new cm to enjoy their new card.
  40. When someone asks for your last name
  41. Someone asks you for a confirmation number
  42. Talk to someone from Colorado
  43. Say “I don’t think were in Kansas anymore” on a call
  44. Say “Bada Bing Bado Boom” during a call
  45. Received a call from Angie Templeton
  46. When a customer calls you by the wrong name
  47. Get a 3 on a call
  48. Retain an account
  49. Talked off a late fee
  50. Have a call shorter than 1 minute
  51. Found missing payment and didn’t open payment investigation
  52. When you can lower an apr
  53. Talk to someone from Alabama
  54. When you process a balance transfer
  55. Use a customer's name more than 4 times during a call
  56. Have a 2nd escalation
  57. Talk to someone from New Mexico
  58. Send an email to helpdesk
  59. When a customer tells a joke