Sent outa fastcardA customerasked aboutIdahoweatherDeclininga paymentfloatGet a 3on acallPaymentrefundsentUse the term"shoot dang"into theconversationOpen adispute forunder $15When youprocess abalancetransferFourminute orless ondispute callSay “BadaBing BadoBoom”during a callAcustomerasks aboutpotatoesTalk tosomeonefromMississippiSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberWhen acustomerbrings uppoliticsUse acustomer'sname morethan 4 timesduring a callTalk tosomeonefromWashingtonFound missingpayment anddidn’t openpaymentinvestigationSay “I don’tthink were inKansasanymore” ona callMake acustomerLaughUse theterm"y'all"When youhave tospellSioux fallsRetainanaccountSomeonecalls youthe wrongnameTalk tosomeonefrom NewMexicoTalk tosomeonefrom SouthDakodaReceiveda call fromElaniCurtisTalk tosomeonefromAlabamaWork theword wowzainto theconversationTalk tosomeonefromColoradoWorked thewordgondola intotheconversationSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberTalk tosomeonefromFloridaHave a2ndescalationHave a callshorterthan 1minuteGet akudos callfor anagentSay “It’sas easyas 1,2,3A,B,C’s”Tell ajokeTalkedoff alate feeOpened adisputeover $500When youtalk off anaprSend anemail tohelpdeskTell a newcm toenjoy theirnew card.Customer callsto dispute arecurringtransactionbeforecancellationWhensomeoneasks for yourlast namePaymentfor fullbalanceon acctTell thecustomer"HappyBirthday"Saymeowon a callWhen acustomercalls you bythe wrongnameSenta faxSay "ohmy" ona callHave acall longerthan 20minutesReceiveda call fromAngieTempletonTalk tosomeonefromIdahoWhen acustomertells ajokeWhen youcan loweran aprTalk tosomeonefrom NewMexicoReallocationto deferredpromoGet a 2ndescalationSomeoneasks you foraconfirmationnumberSent outa fastcardA customerasked aboutIdahoweatherDeclininga paymentfloatGet a 3on acallPaymentrefundsentUse the term"shoot dang"into theconversationOpen adispute forunder $15When youprocess abalancetransferFourminute orless ondispute callSay “BadaBing BadoBoom”during a callAcustomerasks aboutpotatoesTalk tosomeonefromMississippiSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberWhen acustomerbrings uppoliticsUse acustomer'sname morethan 4 timesduring a callTalk tosomeonefromWashingtonFound missingpayment anddidn’t openpaymentinvestigationSay “I don’tthink were inKansasanymore” ona callMake acustomerLaughUse theterm"y'all"When youhave tospellSioux fallsRetainanaccountSomeonecalls youthe wrongnameTalk tosomeonefrom NewMexicoTalk tosomeonefrom SouthDakodaReceiveda call fromElaniCurtisTalk tosomeonefromAlabamaWork theword wowzainto theconversationTalk tosomeonefromColoradoWorked thewordgondola intotheconversationSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberTalk tosomeonefromFloridaHave a2ndescalationHave a callshorterthan 1minuteGet akudos callfor anagentSay “It’sas easyas 1,2,3A,B,C’s”Tell ajokeTalkedoff alate feeOpened adisputeover $500When youtalk off anaprSend anemail tohelpdeskTell a newcm toenjoy theirnew card.Customer callsto dispute arecurringtransactionbeforecancellationWhensomeoneasks for yourlast namePaymentfor fullbalanceon acctTell thecustomer"HappyBirthday"Saymeowon a callWhen acustomercalls you bythe wrongnameSenta faxSay "ohmy" ona callHave acall longerthan 20minutesReceiveda call fromAngieTempletonTalk tosomeonefromIdahoWhen acustomertells ajokeWhen youcan loweran aprTalk tosomeonefrom NewMexicoReallocationto deferredpromoGet a 2ndescalationSomeoneasks you foraconfirmationnumber

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent out a fast card
  2. A customer asked about Idaho weather
  3. Declining a payment float
  4. Get a 3 on a call
  5. Payment refund sent
  6. Use the term "shoot dang" into the conversation
  7. Open a dispute for under $15
  8. When you process a balance transfer
  9. Four minute or less on dispute call
  10. Say “Bada Bing Bado Boom” during a call
  11. A customer asks about potatoes
  12. Talk to someone from Mississippi
  13. Successfully take a payment WITHOUT providing confirmation number
  14. When a customer brings up politics
  15. Use a customer's name more than 4 times during a call
  16. Talk to someone from Washington
  17. Found missing payment and didn’t open payment investigation
  18. Say “I don’t think were in Kansas anymore” on a call
  19. Make a customer Laugh
  20. Use the term "y'all"
  21. When you have to spell Sioux falls
  22. Retain an account
  23. Someone calls you the wrong name
  24. Talk to someone from New Mexico
  25. Talk to someone from South Dakoda
  26. Received a call from Elani Curtis
  27. Talk to someone from Alabama
  28. Work the word wowza into the conversation
  29. Talk to someone from Colorado
  30. Worked the word gondola into the conversation
  31. Successfully take a payment WITHOUT providing confirmation number
  32. Talk to someone from Florida
  33. Have a 2nd escalation
  34. Have a call shorter than 1 minute
  35. Get a kudos call for an agent
  36. Say “It’s as easy as 1,2,3 A,B,C’s”
  37. Tell a joke
  38. Talked off a late fee
  39. Opened a dispute over $500
  40. When you talk off an apr
  41. Send an email to helpdesk
  42. Tell a new cm to enjoy their new card.
  43. Customer calls to dispute a recurring transaction before cancellation
  44. When someone asks for your last name
  45. Payment for full balance on acct
  46. Tell the customer "Happy Birthday"
  47. Say meow on a call
  48. When a customer calls you by the wrong name
  49. Sent a fax
  50. Say "oh my" on a call
  51. Have a call longer than 20 minutes
  52. Received a call from Angie Templeton
  53. Talk to someone from Idaho
  54. When a customer tells a joke
  55. When you can lower an apr
  56. Talk to someone from New Mexico
  57. Reallocation to deferred promo
  58. Get a 2nd escalation
  59. Someone asks you for a confirmation number