(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say meow on a call
Say "oh my" on a call
Payment refund sent
When you talk off an apr
Payment for full balance on acct
Say “It’s as easy as 1,2,3 A,B,C’s”
A customer asks about potatoes
Tell a joke
Talk to someone from Florida
Talked off a late fee
When a customer brings up politics
Tell the customer "Happy Birthday"
Get a 3 on a call
Customer calls to dispute a recurring transaction before cancellation
Talk to someone from Alabama
Say “Bada Bing Bado Boom” during a call
Talk to someone from South Dakoda
Have a call longer than 20 minutes
When you can lower an apr
Have a 2nd escalation
Retain an account
Use the term "y'all"
Someone calls you the wrong name
Talk to someone from New Mexico
Worked the word gondola into the conversation
Get a kudos call for an agent
Tell a new cm to enjoy their new card.
Sent a fax
Talk to someone from Idaho
Open a dispute for under $15
When you process a balance transfer
Opened a dispute over $500
Declining a payment float
Successfully take a payment WITHOUT providing confirmation number
Received a call from Angie Templeton
Talk to someone from New Mexico
Make a customer Laugh
Send an email to helpdesk
Successfully take a payment WITHOUT providing confirmation number
Someone asks you for a confirmation number
When someone asks for your last name
Four minute or less on dispute call
When you have to spell Sioux falls
Work the word wowza into the conversation
Sent out a fast card
When a customer tells a joke
Have a call shorter than 1 minute
Get a 2nd escalation
Reallocation to deferred promo
Received a call from Elani Curtis
Say “I don’t think were in Kansas anymore” on a call
Talk to someone from Colorado
Use the term "shoot dang" into the conversation
Found missing payment and didn’t open payment investigation
A customer asked about Idaho weather
Use a customer's name more than 4 times during a call
