(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When someone asks for your last name
Declining a payment float
Talk to someone from Colorado
Retain an account
Talk to someone from New Mexico
When you talk off an apr
Four minute or less on dispute call
Tell a new cm to enjoy their new card.
Successfully take a payment WITHOUT providing confirmation number
Sent out a fast card
Opened a dispute over $500
Use a customer's name more than 4 times during a call
Payment refund sent
Have a 2nd escalation
When a customer tells a joke
Payment for full balance on acct
Received a call from Angie Templeton
Tell the customer "Happy Birthday"
When you process a balance transfer
Received a call from Elani Curtis
Work the word wowza into the conversation
Have a call shorter than 1 minute
Get a 2nd escalation
Successfully take a payment WITHOUT providing confirmation number
Customer calls to dispute a recurring transaction before cancellation
Someone calls you the wrong name
A customer asks about potatoes
When a customer brings up politics
Make a customer Laugh
Say “It’s as easy as 1,2,3 A,B,C’s”
When a customer calls you by the wrong name
Worked the word gondola into the conversation
Use the term "shoot dang" into the conversation
Talk to someone from Mississippi
Found missing payment and didn’t open payment investigation
Say “Bada Bing Bado Boom” during a call
Talk to someone from Florida
Talk to someone from Washington
Sent a fax
Talk to someone from Idaho
Say "oh my" on a call
Talk to someone from Alabama
Get a 3 on a call
Open a dispute for under $15
Say “I don’t think were in Kansas anymore” on a call