(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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When you process a balance transfer
Get a 3 on a call
Talk to someone from Mississippi
Tell a joke
When you talk off an apr
Found missing payment and didn’t open payment investigation
Say “I don’t think were in Kansas anymore” on a call
Retain an account
Talk to someone from South Dakoda
Say “Bada Bing Bado Boom” during a call
Someone asks you for a confirmation number
Talked off a late fee
Say “It’s as easy as 1,2,3 A,B,C’s”
Have a 2nd escalation
Talk to someone from Washington
Use the term "y'all"
Open a dispute for under $15
Tell the customer "Happy Birthday"
When someone asks for your last name
Reallocation to deferred promo
Get a kudos call for an agent
Successfully take a payment WITHOUT providing confirmation number
Talk to someone from Alabama
Declining a payment float
When you can lower an apr
Talk to someone from Idaho
Use a customer's name more than 4 times during a call
A customer asked about Idaho weather
Someone calls you the wrong name
When a customer tells a joke
Successfully take a payment WITHOUT providing confirmation number
Four minute or less on dispute call
Talk to someone from Florida
Talk to someone from New Mexico
Received a call from Elani Curtis
Payment refund sent
Say meow on a call
Talk to someone from Colorado
Say "oh my" on a call
Customer calls to dispute a recurring transaction before cancellation
