Successfullytake a paymentWITHOUTprovidingconfirmationnumberHave a callshorterthan 1minuteSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberWhen acustomertells ajokeSomeoneasks you foraconfirmationnumberTell ajokeWhen youprocess abalancetransferUse theterm"y'all"Talk tosomeonefromWashingtonFound missingpayment anddidn’t openpaymentinvestigationOpened adisputeover $500Paymentfor fullbalanceon acctGet a 2ndescalationTalk tosomeonefrom SouthDakodaPaymentrefundsentTalk tosomeonefrom NewMexicoWorked thewordgondola intotheconversationWork theword wowzainto theconversationUse acustomer'sname morethan 4 timesduring a callHave acall longerthan 20minutesSend anemail tohelpdeskTalk tosomeonefromFloridaSay “BadaBing BadoBoom”during a callWhen youtalk off anaprOpen adispute forunder $15Customer callsto dispute arecurringtransactionbeforecancellationUse the term"shoot dang"into theconversationReallocationto deferredpromoMake acustomerLaughSenta faxA customerasked aboutIdahoweatherTalk tosomeonefrom NewMexicoTalk tosomeonefromMississippiFourminute orless ondispute callTalk tosomeonefromAlabamaWhen youhave tospellSioux fallsWhensomeoneasks for yourlast nameTalk tosomeonefromIdahoSay “I don’tthink were inKansasanymore” ona callWhen acustomercalls you bythe wrongnameTell a newcm toenjoy theirnew card.Talk tosomeonefromColoradoWhen acustomerbrings uppoliticsHave a2ndescalationSent outa fastcardTalkedoff alate feeTell thecustomer"HappyBirthday"Saymeowon a callRetainanaccountDeclininga paymentfloatSay “It’sas easyas 1,2,3A,B,C’s”Receiveda call fromAngieTempletonGet a 3on acallGet akudos callfor anagentSay "ohmy" ona callReceiveda call fromElaniCurtisAcustomerasks aboutpotatoesSomeonecalls youthe wrongnameWhen youcan loweran aprSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberHave a callshorterthan 1minuteSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberWhen acustomertells ajokeSomeoneasks you foraconfirmationnumberTell ajokeWhen youprocess abalancetransferUse theterm"y'all"Talk tosomeonefromWashingtonFound missingpayment anddidn’t openpaymentinvestigationOpened adisputeover $500Paymentfor fullbalanceon acctGet a 2ndescalationTalk tosomeonefrom SouthDakodaPaymentrefundsentTalk tosomeonefrom NewMexicoWorked thewordgondola intotheconversationWork theword wowzainto theconversationUse acustomer'sname morethan 4 timesduring a callHave acall longerthan 20minutesSend anemail tohelpdeskTalk tosomeonefromFloridaSay “BadaBing BadoBoom”during a callWhen youtalk off anaprOpen adispute forunder $15Customer callsto dispute arecurringtransactionbeforecancellationUse the term"shoot dang"into theconversationReallocationto deferredpromoMake acustomerLaughSenta faxA customerasked aboutIdahoweatherTalk tosomeonefrom NewMexicoTalk tosomeonefromMississippiFourminute orless ondispute callTalk tosomeonefromAlabamaWhen youhave tospellSioux fallsWhensomeoneasks for yourlast nameTalk tosomeonefromIdahoSay “I don’tthink were inKansasanymore” ona callWhen acustomercalls you bythe wrongnameTell a newcm toenjoy theirnew card.Talk tosomeonefromColoradoWhen acustomerbrings uppoliticsHave a2ndescalationSent outa fastcardTalkedoff alate feeTell thecustomer"HappyBirthday"Saymeowon a callRetainanaccountDeclininga paymentfloatSay “It’sas easyas 1,2,3A,B,C’s”Receiveda call fromAngieTempletonGet a 3on acallGet akudos callfor anagentSay "ohmy" ona callReceiveda call fromElaniCurtisAcustomerasks aboutpotatoesSomeonecalls youthe wrongnameWhen youcan loweran apr

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully take a payment WITHOUT providing confirmation number
  2. Have a call shorter than 1 minute
  3. Successfully take a payment WITHOUT providing confirmation number
  4. When a customer tells a joke
  5. Someone asks you for a confirmation number
  6. Tell a joke
  7. When you process a balance transfer
  8. Use the term "y'all"
  9. Talk to someone from Washington
  10. Found missing payment and didn’t open payment investigation
  11. Opened a dispute over $500
  12. Payment for full balance on acct
  13. Get a 2nd escalation
  14. Talk to someone from South Dakoda
  15. Payment refund sent
  16. Talk to someone from New Mexico
  17. Worked the word gondola into the conversation
  18. Work the word wowza into the conversation
  19. Use a customer's name more than 4 times during a call
  20. Have a call longer than 20 minutes
  21. Send an email to helpdesk
  22. Talk to someone from Florida
  23. Say “Bada Bing Bado Boom” during a call
  24. When you talk off an apr
  25. Open a dispute for under $15
  26. Customer calls to dispute a recurring transaction before cancellation
  27. Use the term "shoot dang" into the conversation
  28. Reallocation to deferred promo
  29. Make a customer Laugh
  30. Sent a fax
  31. A customer asked about Idaho weather
  32. Talk to someone from New Mexico
  33. Talk to someone from Mississippi
  34. Four minute or less on dispute call
  35. Talk to someone from Alabama
  36. When you have to spell Sioux falls
  37. When someone asks for your last name
  38. Talk to someone from Idaho
  39. Say “I don’t think were in Kansas anymore” on a call
  40. When a customer calls you by the wrong name
  41. Tell a new cm to enjoy their new card.
  42. Talk to someone from Colorado
  43. When a customer brings up politics
  44. Have a 2nd escalation
  45. Sent out a fast card
  46. Talked off a late fee
  47. Tell the customer "Happy Birthday"
  48. Say meow on a call
  49. Retain an account
  50. Declining a payment float
  51. Say “It’s as easy as 1,2,3 A,B,C’s”
  52. Received a call from Angie Templeton
  53. Get a 3 on a call
  54. Get a kudos call for an agent
  55. Say "oh my" on a call
  56. Received a call from Elani Curtis
  57. A customer asks about potatoes
  58. Someone calls you the wrong name
  59. When you can lower an apr