(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say “It’s as easy as 1,2,3 A,B,C’s”
Talk to someone from Idaho
Get a 2nd escalation
Someone calls you the wrong name
Have a call longer than 20 minutes
Tell the customer "Happy Birthday"
Have a 2nd escalation
Received a call from Angie Templeton
Talk to someone from Colorado
Send an email to helpdesk
Make a customer Laugh
A customer asked about Idaho weather
A customer asks about potatoes
When you talk off an apr
Tell a new cm to enjoy their new card.
Someone asks you for a confirmation number
Successfully take a payment WITHOUT providing confirmation number
Get a kudos call for an agent
Reallocation to deferred promo
Use the term "y'all"
Successfully take a payment WITHOUT providing confirmation number
Talk to someone from New Mexico
Use a customer's name more than 4 times during a call
Worked the word gondola into the conversation
Talk to someone from Alabama
Received a call from Elani Curtis
When you process a balance transfer
Say "oh my" on a call
Tell a joke
Talk to someone from New Mexico
Found missing payment and didn’t open payment investigation
Sent out a fast card
Talked off a late fee
Declining a payment float
Opened a dispute over $500
Say “I don’t think were in Kansas anymore” on a call
Sent a fax
Four minute or less on dispute call
When someone asks for your last name
Get a 3 on a call
When you can lower an apr
When a customer brings up politics
When a customer calls you by the wrong name
Talk to someone from Mississippi
Payment refund sent
Customer calls to dispute a recurring transaction before cancellation