A customerasked aboutIdahoweatherSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberWhen youprocess abalancetransferSomeoneasks you foraconfirmationnumberWhensomeoneasks for yourlast nameCustomer callsto dispute arecurringtransactionbeforecancellationWhen youtalk off anaprFourminute orless ondispute callRetainanaccountSenta faxTalk tosomeonefromColoradoDeclininga paymentfloatUse acustomer'sname morethan 4 timesduring a callWhen youcan loweran aprTell thecustomer"HappyBirthday"Talk tosomeonefrom NewMexicoWhen acustomerbrings uppoliticsWhen youhave tospellSioux fallsUse the term"shoot dang"into theconversationTalk tosomeonefrom SouthDakodaOpened adisputeover $500Sent outa fastcardWorked thewordgondola intotheconversationGet a 3on acallSay “I don’tthink were inKansasanymore” ona callMake acustomerLaughTalk tosomeonefromAlabamaAcustomerasks aboutpotatoesGet akudos callfor anagentPaymentfor fullbalanceon acctSay "ohmy" ona callTell ajokeHave a callshorterthan 1minuteSay “It’sas easyas 1,2,3A,B,C’s”PaymentrefundsentTalkedoff alate feeTalk tosomeonefromIdahoReceiveda call fromElaniCurtisSomeonecalls youthe wrongnameReceiveda call fromAngieTempletonHave a2ndescalationSaymeowon a callWork theword wowzainto theconversationTalk tosomeonefromFloridaSend anemail tohelpdeskSay “BadaBing BadoBoom”during a callUse theterm"y'all"Found missingpayment anddidn’t openpaymentinvestigationTalk tosomeonefromMississippiWhen acustomercalls you bythe wrongnameGet a 2ndescalationReallocationto deferredpromoHave acall longerthan 20minutesSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberOpen adispute forunder $15Tell a newcm toenjoy theirnew card.Talk tosomeonefromWashingtonWhen acustomertells ajokeTalk tosomeonefrom NewMexicoA customerasked aboutIdahoweatherSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberWhen youprocess abalancetransferSomeoneasks you foraconfirmationnumberWhensomeoneasks for yourlast nameCustomer callsto dispute arecurringtransactionbeforecancellationWhen youtalk off anaprFourminute orless ondispute callRetainanaccountSenta faxTalk tosomeonefromColoradoDeclininga paymentfloatUse acustomer'sname morethan 4 timesduring a callWhen youcan loweran aprTell thecustomer"HappyBirthday"Talk tosomeonefrom NewMexicoWhen acustomerbrings uppoliticsWhen youhave tospellSioux fallsUse the term"shoot dang"into theconversationTalk tosomeonefrom SouthDakodaOpened adisputeover $500Sent outa fastcardWorked thewordgondola intotheconversationGet a 3on acallSay “I don’tthink were inKansasanymore” ona callMake acustomerLaughTalk tosomeonefromAlabamaAcustomerasks aboutpotatoesGet akudos callfor anagentPaymentfor fullbalanceon acctSay "ohmy" ona callTell ajokeHave a callshorterthan 1minuteSay “It’sas easyas 1,2,3A,B,C’s”PaymentrefundsentTalkedoff alate feeTalk tosomeonefromIdahoReceiveda call fromElaniCurtisSomeonecalls youthe wrongnameReceiveda call fromAngieTempletonHave a2ndescalationSaymeowon a callWork theword wowzainto theconversationTalk tosomeonefromFloridaSend anemail tohelpdeskSay “BadaBing BadoBoom”during a callUse theterm"y'all"Found missingpayment anddidn’t openpaymentinvestigationTalk tosomeonefromMississippiWhen acustomercalls you bythe wrongnameGet a 2ndescalationReallocationto deferredpromoHave acall longerthan 20minutesSuccessfullytake a paymentWITHOUTprovidingconfirmationnumberOpen adispute forunder $15Tell a newcm toenjoy theirnew card.Talk tosomeonefromWashingtonWhen acustomertells ajokeTalk tosomeonefrom NewMexico

The best team on the floor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A customer asked about Idaho weather
  2. Successfully take a payment WITHOUT providing confirmation number
  3. When you process a balance transfer
  4. Someone asks you for a confirmation number
  5. When someone asks for your last name
  6. Customer calls to dispute a recurring transaction before cancellation
  7. When you talk off an apr
  8. Four minute or less on dispute call
  9. Retain an account
  10. Sent a fax
  11. Talk to someone from Colorado
  12. Declining a payment float
  13. Use a customer's name more than 4 times during a call
  14. When you can lower an apr
  15. Tell the customer "Happy Birthday"
  16. Talk to someone from New Mexico
  17. When a customer brings up politics
  18. When you have to spell Sioux falls
  19. Use the term "shoot dang" into the conversation
  20. Talk to someone from South Dakoda
  21. Opened a dispute over $500
  22. Sent out a fast card
  23. Worked the word gondola into the conversation
  24. Get a 3 on a call
  25. Say “I don’t think were in Kansas anymore” on a call
  26. Make a customer Laugh
  27. Talk to someone from Alabama
  28. A customer asks about potatoes
  29. Get a kudos call for an agent
  30. Payment for full balance on acct
  31. Say "oh my" on a call
  32. Tell a joke
  33. Have a call shorter than 1 minute
  34. Say “It’s as easy as 1,2,3 A,B,C’s”
  35. Payment refund sent
  36. Talked off a late fee
  37. Talk to someone from Idaho
  38. Received a call from Elani Curtis
  39. Someone calls you the wrong name
  40. Received a call from Angie Templeton
  41. Have a 2nd escalation
  42. Say meow on a call
  43. Work the word wowza into the conversation
  44. Talk to someone from Florida
  45. Send an email to helpdesk
  46. Say “Bada Bing Bado Boom” during a call
  47. Use the term "y'all"
  48. Found missing payment and didn’t open payment investigation
  49. Talk to someone from Mississippi
  50. When a customer calls you by the wrong name
  51. Get a 2nd escalation
  52. Reallocation to deferred promo
  53. Have a call longer than 20 minutes
  54. Successfully take a payment WITHOUT providing confirmation number
  55. Open a dispute for under $15
  56. Tell a new cm to enjoy their new card.
  57. Talk to someone from Washington
  58. When a customer tells a joke
  59. Talk to someone from New Mexico