claimingfault to getout of httcordercancelled/failedprevadvisorwas rude/unhelpfulneveragreed toa contractwavepostagechargepensionerwant toreducemy billpensionerdidn'tagree toxx priceI've beenwith youfor xxyearsprice forproduct isway toohighbt sportshouldbe freefaultI justwant tocancelcancelbt sportIs that thebest priceu can do?raise acomplaintI can getxxcheaperelsewheredon'twant topay httcwavehttcchargesnew cx's getxxprice/rewardcancelmobile/simI'll cancelmy directdebitbillingquestionclaimingfault to getout of httcordercancelled/failedprevadvisorwas rude/unhelpfulneveragreed toa contractwavepostagechargepensionerwant toreducemy billpensionerdidn'tagree toxx priceI've beenwith youfor xxyearsprice forproduct isway toohighbt sportshouldbe freefaultI justwant tocancelcancelbt sportIs that thebest priceu can do?raise acomplaintI can getxxcheaperelsewheredon'twant topay httcwavehttcchargesnew cx's getxxprice/rewardcancelmobile/simI'll cancelmy directdebitbillingquestion

Things customers repeatedly say - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
N
4
G
5
B
6
B
7
O
8
N
9
I
10
O
11
N
12
I
13
I
14
O
15
G
16
B
17
B
18
I
19
O
20
N
21
G
22
I
23
G
24
O
  1. G-claiming fault to get out of httc
  2. B-order cancelled/ failed
  3. N-prev advisor was rude/ unhelpful
  4. G-never agreed to a contract
  5. B-wave postage charge
  6. B-pensioner
  7. O-want to reduce my bill
  8. N-pensioner
  9. I-didn't agree to xx price
  10. O-I've been with you for xx years
  11. N-price for product is way too high
  12. I-bt sport should be free
  13. I-fault
  14. O-I just want to cancel
  15. G-cancel bt sport
  16. B-Is that the best price u can do?
  17. B-raise a complaint
  18. I-I can get xx cheaper elsewhere
  19. O-don't want to pay httc
  20. N-wave httc charges
  21. G-new cx's get xx price/reward
  22. I-cancel mobile/sim
  23. G-I'll cancel my direct debit
  24. O-billing question