EmailUpdateAddressUpdateNewCardOrderLostCardSobStory"Is there away todepositcash?"SharedAcctGeneralInfoChargeDisputeCall LessThan 2MinutesDocsNeededNot aSimpleCxLostPurse/WalletNoProof ofAddressLocked/BlockedAcct"UnlockMyCard!"AcctBalanceNewFeatureRequestForgotUsernameForgotPasswordNoProof ofIdentityAcctCancellationCardLockCan'tPayBillsThirdPartyListeningInWrongAddresson FileEmailUpdateAddressUpdateNewCardOrderLostCardSobStory"Is there away todepositcash?"SharedAcctGeneralInfoChargeDisputeCall LessThan 2MinutesDocsNeededNot aSimpleCxLostPurse/WalletNoProof ofAddressLocked/BlockedAcct"UnlockMyCard!"AcctBalanceNewFeatureRequestForgotUsernameForgotPasswordNoProof ofIdentityAcctCancellationCardLockCan'tPayBillsThirdPartyListeningInWrongAddresson File

Simple Cx Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email Update
  2. Address Update
  3. New Card Order
  4. Lost Card
  5. Sob Story
  6. "Is there a way to deposit cash?"
  7. Shared Acct
  8. General Info
  9. Charge Dispute
  10. Call Less Than 2 Minutes
  11. Docs Needed
  12. Not a Simple Cx
  13. Lost Purse/ Wallet
  14. No Proof of Address
  15. Locked/ Blocked Acct
  16. "Unlock My Card!"
  17. Acct Balance
  18. New Feature Request
  19. Forgot Username
  20. Forgot Password
  21. No Proof of Identity
  22. Acct Cancellation
  23. Card Lock
  24. Can't Pay Bills
  25. Third Party Listening In
  26. Wrong Address on File