AcctBalanceNoProof ofAddressCardLockLostPurse/WalletCan'tPayBillsNoProof ofIdentityForgotUsernameEmailUpdateSobStoryWrongAddresson FileLostCard"Is there away todepositcash?"NewCardOrderAddressUpdateNewFeatureRequestAcctCancellationSharedAcctNot aSimpleCxForgotPasswordGeneralInfoLocked/BlockedAcctChargeDisputeDocsNeededCall LessThan 2MinutesThirdPartyListeningIn"UnlockMyCard!"AcctBalanceNoProof ofAddressCardLockLostPurse/WalletCan'tPayBillsNoProof ofIdentityForgotUsernameEmailUpdateSobStoryWrongAddresson FileLostCard"Is there away todepositcash?"NewCardOrderAddressUpdateNewFeatureRequestAcctCancellationSharedAcctNot aSimpleCxForgotPasswordGeneralInfoLocked/BlockedAcctChargeDisputeDocsNeededCall LessThan 2MinutesThirdPartyListeningIn"UnlockMyCard!"

Simple Cx Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acct Balance
  2. No Proof of Address
  3. Card Lock
  4. Lost Purse/ Wallet
  5. Can't Pay Bills
  6. No Proof of Identity
  7. Forgot Username
  8. Email Update
  9. Sob Story
  10. Wrong Address on File
  11. Lost Card
  12. "Is there a way to deposit cash?"
  13. New Card Order
  14. Address Update
  15. New Feature Request
  16. Acct Cancellation
  17. Shared Acct
  18. Not a Simple Cx
  19. Forgot Password
  20. General Info
  21. Locked/ Blocked Acct
  22. Charge Dispute
  23. Docs Needed
  24. Call Less Than 2 Minutes
  25. Third Party Listening In
  26. "Unlock My Card!"