UpdateBillingAddressAddStaticTake apaymentDowngradeVoiceETFWaiverUpgradeVoiceUpgradeInternetSOAreviewAddVoicemailActivateEco-BillNameChangeDowngradeInternetTransfer ofFinancialResponsibiltyTaxExemptionSendcopy ofstatementMisappliedPaymentCreateMyAccountDowngradeVideoProcessa creditTransferforRenewalMACDEROvercreditUpgradeVideoActivateAutoPayUpdateBillingAddressAddStaticTake apaymentDowngradeVoiceETFWaiverUpgradeVoiceUpgradeInternetSOAreviewAddVoicemailActivateEco-BillNameChangeDowngradeInternetTransfer ofFinancialResponsibiltyTaxExemptionSendcopy ofstatementMisappliedPaymentCreateMyAccountDowngradeVideoProcessa creditTransferforRenewalMACDEROvercreditUpgradeVideoActivateAutoPay

Module 1 - Billing and COS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update Billing Address
  2. Add Static
  3. Take a payment
  4. Downgrade Voice
  5. ETF Waiver
  6. Upgrade Voice
  7. Upgrade Internet
  8. SOA review
  9. Add Voicemail
  10. Activate Eco-Bill
  11. Name Change
  12. Downgrade Internet
  13. Transfer of Financial Responsibilty
  14. Tax Exemption
  15. Send copy of statement
  16. Misapplied Payment
  17. Create My Account
  18. Downgrade Video
  19. Process a credit
  20. Transfer for Renewal
  21. MACD
  22. ER Overcredit
  23. Upgrade Video
  24. Activate Auto Pay