TaxExemptionDowngradeInternetUpgradeVoiceCreateMyAccountTake apaymentETFWaiverActivateAutoPaySOAreviewMACDUpgradeInternetNameChangeDowngradeVideoUpdateBillingAddressMisappliedPaymentTransferforRenewalTransfer ofFinancialResponsibiltyDowngradeVoiceActivateEco-BillEROvercreditSendcopy ofstatementProcessa creditAddVoicemailAddStaticUpgradeVideoTaxExemptionDowngradeInternetUpgradeVoiceCreateMyAccountTake apaymentETFWaiverActivateAutoPaySOAreviewMACDUpgradeInternetNameChangeDowngradeVideoUpdateBillingAddressMisappliedPaymentTransferforRenewalTransfer ofFinancialResponsibiltyDowngradeVoiceActivateEco-BillEROvercreditSendcopy ofstatementProcessa creditAddVoicemailAddStaticUpgradeVideo

Module 1 - Billing and COS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tax Exemption
  2. Downgrade Internet
  3. Upgrade Voice
  4. Create My Account
  5. Take a payment
  6. ETF Waiver
  7. Activate Auto Pay
  8. SOA review
  9. MACD
  10. Upgrade Internet
  11. Name Change
  12. Downgrade Video
  13. Update Billing Address
  14. Misapplied Payment
  15. Transfer for Renewal
  16. Transfer of Financial Responsibilty
  17. Downgrade Voice
  18. Activate Eco-Bill
  19. ER Overcredit
  20. Send copy of statement
  21. Process a credit
  22. Add Voicemail
  23. Add Static
  24. Upgrade Video