CreateMyAccountTransfer ofFinancialResponsibiltyDowngradeVideoETFWaiverMACDDowngradeVoiceDowngradeInternetTake apaymentSOAreviewSendcopy ofstatementActivateEco-BillActivateAutoPayAddStaticUpgradeInternetUpgradeVideoUpdateBillingAddressProcessa creditNameChangeAddVoicemailUpgradeVoiceEROvercreditTransferforRenewalTaxExemptionMisappliedPaymentCreateMyAccountTransfer ofFinancialResponsibiltyDowngradeVideoETFWaiverMACDDowngradeVoiceDowngradeInternetTake apaymentSOAreviewSendcopy ofstatementActivateEco-BillActivateAutoPayAddStaticUpgradeInternetUpgradeVideoUpdateBillingAddressProcessa creditNameChangeAddVoicemailUpgradeVoiceEROvercreditTransferforRenewalTaxExemptionMisappliedPayment

Module 1 - Billing and COS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create My Account
  2. Transfer of Financial Responsibilty
  3. Downgrade Video
  4. ETF Waiver
  5. MACD
  6. Downgrade Voice
  7. Downgrade Internet
  8. Take a payment
  9. SOA review
  10. Send copy of statement
  11. Activate Eco-Bill
  12. Activate Auto Pay
  13. Add Static
  14. Upgrade Internet
  15. Upgrade Video
  16. Update Billing Address
  17. Process a credit
  18. Name Change
  19. Add Voicemail
  20. Upgrade Voice
  21. ER Overcredit
  22. Transfer for Renewal
  23. Tax Exemption
  24. Misapplied Payment