UpgradeVideoMisappliedPaymentDowngradeVoiceAddStaticTaxExemptionUpgradeInternetCreateMyAccountTransferforRenewalActivateAutoPayAddVoicemailTransfer ofFinancialResponsibiltyTake apaymentDowngradeVideoUpdateBillingAddressNameChangeProcessa creditSOAreviewMACDDowngradeInternetActivateEco-BillETFWaiverEROvercreditSendcopy ofstatementUpgradeVoiceUpgradeVideoMisappliedPaymentDowngradeVoiceAddStaticTaxExemptionUpgradeInternetCreateMyAccountTransferforRenewalActivateAutoPayAddVoicemailTransfer ofFinancialResponsibiltyTake apaymentDowngradeVideoUpdateBillingAddressNameChangeProcessa creditSOAreviewMACDDowngradeInternetActivateEco-BillETFWaiverEROvercreditSendcopy ofstatementUpgradeVoice

Module 1 - Billing and COS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Upgrade Video
  2. Misapplied Payment
  3. Downgrade Voice
  4. Add Static
  5. Tax Exemption
  6. Upgrade Internet
  7. Create My Account
  8. Transfer for Renewal
  9. Activate Auto Pay
  10. Add Voicemail
  11. Transfer of Financial Responsibilty
  12. Take a payment
  13. Downgrade Video
  14. Update Billing Address
  15. Name Change
  16. Process a credit
  17. SOA review
  18. MACD
  19. Downgrade Internet
  20. Activate Eco-Bill
  21. ETF Waiver
  22. ER Overcredit
  23. Send copy of statement
  24. Upgrade Voice