Tier 2TicketCallQualityMyAccountSetupCannotMakeCallsHuntGroupTurn onCallForwardingOutageDowngradeVoiceNon-payRestoreEnableCallMaskingVoiceFeaturesReviewInternalphonesystemAdd anew line- nativeTollFreeTurn offCallForwardingEditCallWaitingAdd anew line- portedTroubleCallTicketSetupVoicemailPowercycleModemUpgradeVoiceModemOfflineCannotReceiveCallsNo DialToneTier 2TicketCallQualityMyAccountSetupCannotMakeCallsHuntGroupTurn onCallForwardingOutageDowngradeVoiceNon-payRestoreEnableCallMaskingVoiceFeaturesReviewInternalphonesystemAdd anew line- nativeTollFreeTurn offCallForwardingEditCallWaitingAdd anew line- portedTroubleCallTicketSetupVoicemailPowercycleModemUpgradeVoiceModemOfflineCannotReceiveCallsNo DialTone

Module 3 - Voice Technical Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tier 2 Ticket
  2. Call Quality
  3. My Account Setup
  4. Cannot Make Calls
  5. Hunt Group
  6. Turn on Call Forwarding
  7. Outage
  8. Downgrade Voice
  9. Non-pay Restore
  10. Enable Call Masking
  11. Voice Features Review
  12. Internal phone system
  13. Add a new line - native
  14. Toll Free
  15. Turn off Call Forwarding
  16. Edit Call Waiting
  17. Add a new line - ported
  18. Trouble Call Ticket
  19. Setup Voicemail
  20. Powercycle Modem
  21. Upgrade Voice
  22. Modem Offline
  23. Cannot Receive Calls
  24. No Dial Tone