INRReadingsRxClarification- w/PharmacyOver20 inqueueOut ofNetworkInsUpdateInsuranceHep Ccall toEmilyTB TestSchedulingBacklinenotansweredPt casetoProviderCM -SugarLevelsNormalRNTriageChangePCPapptRelaylabresultsGo toWalk InWell ChildCheck -EVSProvidertoProvidercallNewPatient- ECCImmuneRequestSchedulew/ RNWell ChildCheck -LYNRx sentto wrongpharmacyReferralStatusSay Hito MadMaxPCPChangeFormDMFollowupNewPatient- EDMTransfertoDentalSpeak totheManagerNonControlledRefillRequestLanguageLine CallPTOrdersHomeHealthOrdersClinicMgrCallInpatientF/UDepoShotOver 15calls inqueueNewPatient- EVSMadisonClinicCallNocalls inqueueWell ChildCheck -EVSPregnancyConfirm -BloodTransfercall toPEESNewBHPatientPregnancyConfirm -UrinePCPUnavailableMATIntakeNo ptcasecreatedEnrollpt inPortalCM -BPreadingPostPartumCheck UpCan Iget aUA?R/S BHApptScheduleLabsOrderInterp -UniversalGivewalk-inwait timeNewPatient w/GoodmanPharmacyCallScheduleNexplanonInsertionNewPatient- EVCWell ChildCheck -ECCScheduleNexplanonRemovalWell ChildCheck -ARLADD/ADHDinquiryScheduleIUDRemovalScheduleSTDCheckMedicalRecordRequestNewOBIntakeAbnormalTestResultsNewbornExamNewpatient- ARLSameDayApptUrgentTriageJaundiceControlledRefillRequestSportsPhysicalWellExamw/ PAPNewRxrequestWell ChildCheck -EVCNutritionApptDoubleBookApptAngryPatient$25DPKudosSchedulew/ MATransfertoBillingR/S duetoHopelinkScheduleIUDInsertionCPEWeightCheckWell ChildCheck -EDMERF/UINRReadingsRxClarification- w/PharmacyOver20 inqueueOut ofNetworkInsUpdateInsuranceHep Ccall toEmilyTB TestSchedulingBacklinenotansweredPt casetoProviderCM -SugarLevelsNormalRNTriageChangePCPapptRelaylabresultsGo toWalk InWell ChildCheck -EVSProvidertoProvidercallNewPatient- ECCImmuneRequestSchedulew/ RNWell ChildCheck -LYNRx sentto wrongpharmacyReferralStatusSay Hito MadMaxPCPChangeFormDMFollowupNewPatient- EDMTransfertoDentalSpeak totheManagerNonControlledRefillRequestLanguageLine CallPTOrdersHomeHealthOrdersClinicMgrCallInpatientF/UDepoShotOver 15calls inqueueNewPatient- EVSMadisonClinicCallNocalls inqueueWell ChildCheck -EVSPregnancyConfirm -BloodTransfercall toPEESNewBHPatientPregnancyConfirm -UrinePCPUnavailableMATIntakeNo ptcasecreatedEnrollpt inPortalCM -BPreadingPostPartumCheck UpCan Iget aUA?R/S BHApptScheduleLabsOrderInterp -UniversalGivewalk-inwait timeNewPatient w/GoodmanPharmacyCallScheduleNexplanonInsertionNewPatient- EVCWell ChildCheck -ECCScheduleNexplanonRemovalWell ChildCheck -ARLADD/ADHDinquiryScheduleIUDRemovalScheduleSTDCheckMedicalRecordRequestNewOBIntakeAbnormalTestResultsNewbornExamNewpatient- ARLSameDayApptUrgentTriageJaundiceControlledRefillRequestSportsPhysicalWellExamw/ PAPNewRxrequestWell ChildCheck -EVCNutritionApptDoubleBookApptAngryPatient$25DPKudosSchedulew/ MATransfertoBillingR/S duetoHopelinkScheduleIUDInsertionCPEWeightCheckWell ChildCheck -EDMERF/U

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
  1. INR Readings
  2. Rx Clarification - w/ Pharmacy
  3. Over 20 in queue
  4. Out of Network Ins
  5. Update Insurance
  6. Hep C call to Emily
  7. TB Test Scheduling
  8. Backline not answered
  9. Pt case to Provider
  10. CM - Sugar Levels
  11. Normal RN Triage
  12. Change PCP appt
  13. Relay lab results
  14. Go to Walk In
  15. Well Child Check - EVS
  16. Provider to Provider call
  17. New Patient - ECC
  18. Immune Request
  19. Schedule w/ RN
  20. Well Child Check - LYN
  21. Rx sent to wrong pharmacy
  22. Referral Status
  23. Say Hi to Mad Max
  24. PCP Change Form
  25. DM Follow up
  26. New Patient - EDM
  27. Transfer to Dental
  28. Speak to the Manager
  29. Non Controlled Refill Request
  30. Language Line Call
  31. PT Orders
  32. Home Health Orders
  33. Clinic Mgr Call
  34. Inpatient F/U
  35. Depo Shot
  36. Over 15 calls in queue
  37. New Patient - EVS
  38. Madison Clinic Call
  39. No calls in queue
  40. Well Child Check - EVS
  41. Pregnancy Confirm - Blood
  42. Transfer call to PEES
  43. New BH Patient
  44. Pregnancy Confirm - Urine
  45. PCP Unavailable
  46. MAT Intake
  47. No pt case created
  48. Enroll pt in Portal
  49. CM - BP reading
  50. Post Partum Check Up
  51. Can I get a UA?
  52. R/S BH Appt
  53. Schedule Labs
  54. Order Interp - Universal
  55. Give walk-in wait time
  56. New Patient w/ Goodman
  57. Pharmacy Call
  58. Schedule Nexplanon Insertion
  59. New Patient - EVC
  60. Well Child Check - ECC
  61. Schedule Nexplanon Removal
  62. Well Child Check - ARL
  63. ADD/ADHD inquiry
  64. Schedule IUD Removal
  65. Schedule STD Check
  66. Medical Record Request
  67. New OB Intake
  68. Abnormal Test Results
  69. Newborn Exam
  70. New patient - ARL
  71. Same Day Appt
  72. Urgent Triage
  73. Jaundice
  74. Controlled Refill Request
  75. Sports Physical
  76. Well Exam w/ PAP
  77. New Rx request
  78. Well Child Check - EVC
  79. Nutrition Appt
  80. Double Book Appt
  81. Angry Patient
  82. $25 DP
  83. Kudos
  84. Schedule w/ MA
  85. Transfer to Billing
  86. R/S due to Hopelink
  87. Schedule IUD Insertion
  88. CPE
  89. Weight Check
  90. Well Child Check - EDM
  91. ER F/U