INRReadingsSameDayApptKudosPregnancyConfirm -BloodCan Iget aUA?Enrollpt inPortalPregnancyConfirm -UrineSportsPhysicalOut ofNetworkInsHep Ccall toEmilyWell ChildCheck -EDMBacklinenotansweredNutritionApptPCPChangeFormOver20 inqueueControlledRefillRequestR/S duetoHopelinkScheduleIUDInsertionPt casetoProviderLanguageLine CallCPEDepoShotNormalRNTriageGivewalk-inwait timeSchedulew/ RNWell ChildCheck -ECCNewRxrequestNo ptcasecreatedERF/UNonControlledRefillRequestTB TestSchedulingDMFollowupInpatientF/UWell ChildCheck -LYNRxClarification- w/PharmacyNewPatient- EVSSpeak totheManagerChangePCPapptTransfertoDentalScheduleSTDCheckR/S BHApptUrgentTriageSay Hito MadMaxPostPartumCheck UpWeightCheckHomeHealthOrdersWell ChildCheck -EVCAngryPatientJaundiceAbnormalTestResultsPTOrdersScheduleIUDRemovalMadisonClinicCallTransfercall toPEESNewPatient- EDMNewOBIntakeScheduleLabsScheduleNexplanonRemovalMATIntakeWell ChildCheck -EVSNewPatient w/GoodmanWell ChildCheck -EVSOver 15calls inqueueMedicalRecordRequestClinicMgrCallNewBHPatientNewpatient- ARLUpdateInsuranceTransfertoBillingCM -BPreadingNocalls inqueueADD/ADHDinquiryDoubleBookApptNewbornExamWell ChildCheck -ARLRx sentto wrongpharmacyNewPatient- ECCWellExamw/ PAPGo toWalk InScheduleNexplanonInsertionPCPUnavailableSchedulew/ MAOrderInterp -UniversalImmuneRequestPharmacyCall$25DPNewPatient- EVCRelaylabresultsCM -SugarLevelsProvidertoProvidercallReferralStatusINRReadingsSameDayApptKudosPregnancyConfirm -BloodCan Iget aUA?Enrollpt inPortalPregnancyConfirm -UrineSportsPhysicalOut ofNetworkInsHep Ccall toEmilyWell ChildCheck -EDMBacklinenotansweredNutritionApptPCPChangeFormOver20 inqueueControlledRefillRequestR/S duetoHopelinkScheduleIUDInsertionPt casetoProviderLanguageLine CallCPEDepoShotNormalRNTriageGivewalk-inwait timeSchedulew/ RNWell ChildCheck -ECCNewRxrequestNo ptcasecreatedERF/UNonControlledRefillRequestTB TestSchedulingDMFollowupInpatientF/UWell ChildCheck -LYNRxClarification- w/PharmacyNewPatient- EVSSpeak totheManagerChangePCPapptTransfertoDentalScheduleSTDCheckR/S BHApptUrgentTriageSay Hito MadMaxPostPartumCheck UpWeightCheckHomeHealthOrdersWell ChildCheck -EVCAngryPatientJaundiceAbnormalTestResultsPTOrdersScheduleIUDRemovalMadisonClinicCallTransfercall toPEESNewPatient- EDMNewOBIntakeScheduleLabsScheduleNexplanonRemovalMATIntakeWell ChildCheck -EVSNewPatient w/GoodmanWell ChildCheck -EVSOver 15calls inqueueMedicalRecordRequestClinicMgrCallNewBHPatientNewpatient- ARLUpdateInsuranceTransfertoBillingCM -BPreadingNocalls inqueueADD/ADHDinquiryDoubleBookApptNewbornExamWell ChildCheck -ARLRx sentto wrongpharmacyNewPatient- ECCWellExamw/ PAPGo toWalk InScheduleNexplanonInsertionPCPUnavailableSchedulew/ MAOrderInterp -UniversalImmuneRequestPharmacyCall$25DPNewPatient- EVCRelaylabresultsCM -SugarLevelsProvidertoProvidercallReferralStatus

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. INR Readings
  2. Same Day Appt
  3. Kudos
  4. Pregnancy Confirm - Blood
  5. Can I get a UA?
  6. Enroll pt in Portal
  7. Pregnancy Confirm - Urine
  8. Sports Physical
  9. Out of Network Ins
  10. Hep C call to Emily
  11. Well Child Check - EDM
  12. Backline not answered
  13. Nutrition Appt
  14. PCP Change Form
  15. Over 20 in queue
  16. Controlled Refill Request
  17. R/S due to Hopelink
  18. Schedule IUD Insertion
  19. Pt case to Provider
  20. Language Line Call
  21. CPE
  22. Depo Shot
  23. Normal RN Triage
  24. Give walk-in wait time
  25. Schedule w/ RN
  26. Well Child Check - ECC
  27. New Rx request
  28. No pt case created
  29. ER F/U
  30. Non Controlled Refill Request
  31. TB Test Scheduling
  32. DM Follow up
  33. Inpatient F/U
  34. Well Child Check - LYN
  35. Rx Clarification - w/ Pharmacy
  36. New Patient - EVS
  37. Speak to the Manager
  38. Change PCP appt
  39. Transfer to Dental
  40. Schedule STD Check
  41. R/S BH Appt
  42. Urgent Triage
  43. Say Hi to Mad Max
  44. Post Partum Check Up
  45. Weight Check
  46. Home Health Orders
  47. Well Child Check - EVC
  48. Angry Patient
  49. Jaundice
  50. Abnormal Test Results
  51. PT Orders
  52. Schedule IUD Removal
  53. Madison Clinic Call
  54. Transfer call to PEES
  55. New Patient - EDM
  56. New OB Intake
  57. Schedule Labs
  58. Schedule Nexplanon Removal
  59. MAT Intake
  60. Well Child Check - EVS
  61. New Patient w/ Goodman
  62. Well Child Check - EVS
  63. Over 15 calls in queue
  64. Medical Record Request
  65. Clinic Mgr Call
  66. New BH Patient
  67. New patient - ARL
  68. Update Insurance
  69. Transfer to Billing
  70. CM - BP reading
  71. No calls in queue
  72. ADD/ADHD inquiry
  73. Double Book Appt
  74. Newborn Exam
  75. Well Child Check - ARL
  76. Rx sent to wrong pharmacy
  77. New Patient - ECC
  78. Well Exam w/ PAP
  79. Go to Walk In
  80. Schedule Nexplanon Insertion
  81. PCP Unavailable
  82. Schedule w/ MA
  83. Order Interp - Universal
  84. Immune Request
  85. Pharmacy Call
  86. $25 DP
  87. New Patient - EVC
  88. Relay lab results
  89. CM - Sugar Levels
  90. Provider to Provider call
  91. Referral Status