NormalRNTriageSpeak totheManagerUpdateInsuranceERF/UCan Iget aUA?WeightCheckPTOrdersR/S duetoHopelinkNewRxrequestCPEWell ChildCheck -ARLNewPatient- EVCNutritionApptSchedulew/ RNPharmacyCallWellExamw/ PAPWell ChildCheck -EVCSportsPhysicalProvidertoProvidercallWell ChildCheck -EVSDepoShotScheduleNexplanonRemovalEnrollpt inPortalImmuneRequestScheduleSTDCheckMadisonClinicCallNewPatient w/GoodmanNewPatient- EVSOrderInterp -UniversalScheduleNexplanonInsertionNewpatient- ARLRx sentto wrongpharmacyTransfertoDentalPregnancyConfirm -UrineCM -BPreadingChangePCPapptPostPartumCheck UpNewBHPatientWell ChildCheck -EVSPCPUnavailableScheduleLabsControlledRefillRequestSchedulew/ MADoubleBookApptR/S BHApptADD/ADHDinquiryDMFollowupGivewalk-inwait timeNewPatient- EDMJaundiceRelaylabresultsTransfertoBillingSay Hito MadMaxAbnormalTestResultsRxClarification- w/PharmacyPt casetoProviderInpatientF/UMATIntakePregnancyConfirm -BloodOver 15calls inqueueClinicMgrCallAngryPatientHep Ccall toEmilyNo ptcasecreatedOut ofNetworkInsNewPatient- ECCGo toWalk InWell ChildCheck -LYN$25DPWell ChildCheck -ECCMedicalRecordRequestScheduleIUDInsertionReferralStatusTransfercall toPEESKudosNewOBIntakeOver20 inqueueUrgentTriageLanguageLine CallScheduleIUDRemovalSameDayApptNocalls inqueueNewbornExamWell ChildCheck -EDMTB TestSchedulingHomeHealthOrdersINRReadingsPCPChangeFormCM -SugarLevelsBacklinenotansweredNonControlledRefillRequestNormalRNTriageSpeak totheManagerUpdateInsuranceERF/UCan Iget aUA?WeightCheckPTOrdersR/S duetoHopelinkNewRxrequestCPEWell ChildCheck -ARLNewPatient- EVCNutritionApptSchedulew/ RNPharmacyCallWellExamw/ PAPWell ChildCheck -EVCSportsPhysicalProvidertoProvidercallWell ChildCheck -EVSDepoShotScheduleNexplanonRemovalEnrollpt inPortalImmuneRequestScheduleSTDCheckMadisonClinicCallNewPatient w/GoodmanNewPatient- EVSOrderInterp -UniversalScheduleNexplanonInsertionNewpatient- ARLRx sentto wrongpharmacyTransfertoDentalPregnancyConfirm -UrineCM -BPreadingChangePCPapptPostPartumCheck UpNewBHPatientWell ChildCheck -EVSPCPUnavailableScheduleLabsControlledRefillRequestSchedulew/ MADoubleBookApptR/S BHApptADD/ADHDinquiryDMFollowupGivewalk-inwait timeNewPatient- EDMJaundiceRelaylabresultsTransfertoBillingSay Hito MadMaxAbnormalTestResultsRxClarification- w/PharmacyPt casetoProviderInpatientF/UMATIntakePregnancyConfirm -BloodOver 15calls inqueueClinicMgrCallAngryPatientHep Ccall toEmilyNo ptcasecreatedOut ofNetworkInsNewPatient- ECCGo toWalk InWell ChildCheck -LYN$25DPWell ChildCheck -ECCMedicalRecordRequestScheduleIUDInsertionReferralStatusTransfercall toPEESKudosNewOBIntakeOver20 inqueueUrgentTriageLanguageLine CallScheduleIUDRemovalSameDayApptNocalls inqueueNewbornExamWell ChildCheck -EDMTB TestSchedulingHomeHealthOrdersINRReadingsPCPChangeFormCM -SugarLevelsBacklinenotansweredNonControlledRefillRequest

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Normal RN Triage
  2. Speak to the Manager
  3. Update Insurance
  4. ER F/U
  5. Can I get a UA?
  6. Weight Check
  7. PT Orders
  8. R/S due to Hopelink
  9. New Rx request
  10. CPE
  11. Well Child Check - ARL
  12. New Patient - EVC
  13. Nutrition Appt
  14. Schedule w/ RN
  15. Pharmacy Call
  16. Well Exam w/ PAP
  17. Well Child Check - EVC
  18. Sports Physical
  19. Provider to Provider call
  20. Well Child Check - EVS
  21. Depo Shot
  22. Schedule Nexplanon Removal
  23. Enroll pt in Portal
  24. Immune Request
  25. Schedule STD Check
  26. Madison Clinic Call
  27. New Patient w/ Goodman
  28. New Patient - EVS
  29. Order Interp - Universal
  30. Schedule Nexplanon Insertion
  31. New patient - ARL
  32. Rx sent to wrong pharmacy
  33. Transfer to Dental
  34. Pregnancy Confirm - Urine
  35. CM - BP reading
  36. Change PCP appt
  37. Post Partum Check Up
  38. New BH Patient
  39. Well Child Check - EVS
  40. PCP Unavailable
  41. Schedule Labs
  42. Controlled Refill Request
  43. Schedule w/ MA
  44. Double Book Appt
  45. R/S BH Appt
  46. ADD/ADHD inquiry
  47. DM Follow up
  48. Give walk-in wait time
  49. New Patient - EDM
  50. Jaundice
  51. Relay lab results
  52. Transfer to Billing
  53. Say Hi to Mad Max
  54. Abnormal Test Results
  55. Rx Clarification - w/ Pharmacy
  56. Pt case to Provider
  57. Inpatient F/U
  58. MAT Intake
  59. Pregnancy Confirm - Blood
  60. Over 15 calls in queue
  61. Clinic Mgr Call
  62. Angry Patient
  63. Hep C call to Emily
  64. No pt case created
  65. Out of Network Ins
  66. New Patient - ECC
  67. Go to Walk In
  68. Well Child Check - LYN
  69. $25 DP
  70. Well Child Check - ECC
  71. Medical Record Request
  72. Schedule IUD Insertion
  73. Referral Status
  74. Transfer call to PEES
  75. Kudos
  76. New OB Intake
  77. Over 20 in queue
  78. Urgent Triage
  79. Language Line Call
  80. Schedule IUD Removal
  81. Same Day Appt
  82. No calls in queue
  83. Newborn Exam
  84. Well Child Check - EDM
  85. TB Test Scheduling
  86. Home Health Orders
  87. INR Readings
  88. PCP Change Form
  89. CM - Sugar Levels
  90. Backline not answered
  91. Non Controlled Refill Request