PregnancyConfirm -UrineNewBHPatientNewbornExamWeightCheckSpeak totheManagerProvidertoProvidercallTransfertoDentalWell ChildCheck -EVCWell ChildCheck -LYNMedicalRecordRequestJaundiceRelaylabresultsScheduleIUDInsertionNormalRNTriageOver20 inqueueR/S BHApptNonControlledRefillRequestPostPartumCheck UpNewpatient- ARLNutritionApptControlledRefillRequestCPELanguageLine CallSameDayApptPCPUnavailableGivewalk-inwait timeSchedulew/ RNNewPatient- EDMR/S duetoHopelinkScheduleNexplanonInsertionTB TestSchedulingPt casetoProviderMadisonClinicCallBacklinenotansweredClinicMgrCallNewOBIntakeCM -SugarLevelsPharmacyCallScheduleSTDCheckTransfertoBillingWell ChildCheck -EVSPCPChangeFormKudosSportsPhysicalNewPatient- ECCNewPatient w/GoodmanAngryPatientGo toWalk InOut ofNetworkInsRxClarification- w/PharmacyWell ChildCheck -EDMWellExamw/ PAPUpdateInsuranceAbnormalTestResultsWell ChildCheck -ARLDepoShot$25DPWell ChildCheck -EVSCM -BPreadingCan Iget aUA?Say Hito MadMaxDMFollowupUrgentTriageScheduleNexplanonRemovalHomeHealthOrdersERF/UINRReadingsADD/ADHDinquiryNo ptcasecreatedScheduleIUDRemovalPregnancyConfirm -BloodOrderInterp -UniversalReferralStatusInpatientF/UTransfercall toPEESImmuneRequestRx sentto wrongpharmacyOver 15calls inqueueNewPatient- EVSSchedulew/ MANewRxrequestNewPatient- EVCPTOrdersEnrollpt inPortalMATIntakeDoubleBookApptNocalls inqueueWell ChildCheck -ECCChangePCPapptScheduleLabsHep Ccall toEmilyPregnancyConfirm -UrineNewBHPatientNewbornExamWeightCheckSpeak totheManagerProvidertoProvidercallTransfertoDentalWell ChildCheck -EVCWell ChildCheck -LYNMedicalRecordRequestJaundiceRelaylabresultsScheduleIUDInsertionNormalRNTriageOver20 inqueueR/S BHApptNonControlledRefillRequestPostPartumCheck UpNewpatient- ARLNutritionApptControlledRefillRequestCPELanguageLine CallSameDayApptPCPUnavailableGivewalk-inwait timeSchedulew/ RNNewPatient- EDMR/S duetoHopelinkScheduleNexplanonInsertionTB TestSchedulingPt casetoProviderMadisonClinicCallBacklinenotansweredClinicMgrCallNewOBIntakeCM -SugarLevelsPharmacyCallScheduleSTDCheckTransfertoBillingWell ChildCheck -EVSPCPChangeFormKudosSportsPhysicalNewPatient- ECCNewPatient w/GoodmanAngryPatientGo toWalk InOut ofNetworkInsRxClarification- w/PharmacyWell ChildCheck -EDMWellExamw/ PAPUpdateInsuranceAbnormalTestResultsWell ChildCheck -ARLDepoShot$25DPWell ChildCheck -EVSCM -BPreadingCan Iget aUA?Say Hito MadMaxDMFollowupUrgentTriageScheduleNexplanonRemovalHomeHealthOrdersERF/UINRReadingsADD/ADHDinquiryNo ptcasecreatedScheduleIUDRemovalPregnancyConfirm -BloodOrderInterp -UniversalReferralStatusInpatientF/UTransfercall toPEESImmuneRequestRx sentto wrongpharmacyOver 15calls inqueueNewPatient- EVSSchedulew/ MANewRxrequestNewPatient- EVCPTOrdersEnrollpt inPortalMATIntakeDoubleBookApptNocalls inqueueWell ChildCheck -ECCChangePCPapptScheduleLabsHep Ccall toEmily

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pregnancy Confirm - Urine
  2. New BH Patient
  3. Newborn Exam
  4. Weight Check
  5. Speak to the Manager
  6. Provider to Provider call
  7. Transfer to Dental
  8. Well Child Check - EVC
  9. Well Child Check - LYN
  10. Medical Record Request
  11. Jaundice
  12. Relay lab results
  13. Schedule IUD Insertion
  14. Normal RN Triage
  15. Over 20 in queue
  16. R/S BH Appt
  17. Non Controlled Refill Request
  18. Post Partum Check Up
  19. New patient - ARL
  20. Nutrition Appt
  21. Controlled Refill Request
  22. CPE
  23. Language Line Call
  24. Same Day Appt
  25. PCP Unavailable
  26. Give walk-in wait time
  27. Schedule w/ RN
  28. New Patient - EDM
  29. R/S due to Hopelink
  30. Schedule Nexplanon Insertion
  31. TB Test Scheduling
  32. Pt case to Provider
  33. Madison Clinic Call
  34. Backline not answered
  35. Clinic Mgr Call
  36. New OB Intake
  37. CM - Sugar Levels
  38. Pharmacy Call
  39. Schedule STD Check
  40. Transfer to Billing
  41. Well Child Check - EVS
  42. PCP Change Form
  43. Kudos
  44. Sports Physical
  45. New Patient - ECC
  46. New Patient w/ Goodman
  47. Angry Patient
  48. Go to Walk In
  49. Out of Network Ins
  50. Rx Clarification - w/ Pharmacy
  51. Well Child Check - EDM
  52. Well Exam w/ PAP
  53. Update Insurance
  54. Abnormal Test Results
  55. Well Child Check - ARL
  56. Depo Shot
  57. $25 DP
  58. Well Child Check - EVS
  59. CM - BP reading
  60. Can I get a UA?
  61. Say Hi to Mad Max
  62. DM Follow up
  63. Urgent Triage
  64. Schedule Nexplanon Removal
  65. Home Health Orders
  66. ER F/U
  67. INR Readings
  68. ADD/ADHD inquiry
  69. No pt case created
  70. Schedule IUD Removal
  71. Pregnancy Confirm - Blood
  72. Order Interp - Universal
  73. Referral Status
  74. Inpatient F/U
  75. Transfer call to PEES
  76. Immune Request
  77. Rx sent to wrong pharmacy
  78. Over 15 calls in queue
  79. New Patient - EVS
  80. Schedule w/ MA
  81. New Rx request
  82. New Patient - EVC
  83. PT Orders
  84. Enroll pt in Portal
  85. MAT Intake
  86. Double Book Appt
  87. No calls in queue
  88. Well Child Check - ECC
  89. Change PCP appt
  90. Schedule Labs
  91. Hep C call to Emily