Nocalls inqueueWellExamw/ PAPCan Iget aUA?MedicalRecordRequestImmuneRequest$25DPNutritionApptTransfertoBillingOver 15calls inqueueWeightCheckKudosScheduleNexplanonRemovalSchedulew/ MASchedulew/ RNReferralStatusPCPChangeFormPCPUnavailableUpdateInsuranceScheduleIUDRemovalRelaylabresultsBacklinenotansweredTransfercall toPEESPregnancyConfirm -BloodUrgentTriageNo ptcasecreatedScheduleNexplanonInsertionLanguageLine CallNewPatient- EVCINRReadingsJaundiceRxClarification- w/PharmacyControlledRefillRequestGo toWalk InNewRxrequestERF/UADD/ADHDinquiryR/S duetoHopelinkWell ChildCheck -ECCScheduleIUDInsertionWell ChildCheck -EVCWell ChildCheck -EDMSay Hito MadMaxPregnancyConfirm -UrineWell ChildCheck -EVSRx sentto wrongpharmacyCPEPostPartumCheck UpHep Ccall toEmilyGivewalk-inwait timeMadisonClinicCallDoubleBookApptOver20 inqueueHomeHealthOrdersNewpatient- ARLClinicMgrCallNewPatient- ECCNewOBIntakePt casetoProviderNormalRNTriageTransfertoDentalWell ChildCheck -EVSPTOrdersEnrollpt inPortalProvidertoProvidercallSportsPhysicalChangePCPapptAbnormalTestResultsOrderInterp -UniversalNewPatient w/GoodmanScheduleLabsOut ofNetworkInsScheduleSTDCheckInpatientF/UCM -BPreadingDMFollowupDepoShotNewBHPatientNonControlledRefillRequestPharmacyCallTB TestSchedulingNewPatient- EDMNewbornExamSpeak totheManagerCM -SugarLevelsWell ChildCheck -ARLNewPatient- EVSAngryPatientMATIntakeWell ChildCheck -LYNR/S BHApptSameDayApptNocalls inqueueWellExamw/ PAPCan Iget aUA?MedicalRecordRequestImmuneRequest$25DPNutritionApptTransfertoBillingOver 15calls inqueueWeightCheckKudosScheduleNexplanonRemovalSchedulew/ MASchedulew/ RNReferralStatusPCPChangeFormPCPUnavailableUpdateInsuranceScheduleIUDRemovalRelaylabresultsBacklinenotansweredTransfercall toPEESPregnancyConfirm -BloodUrgentTriageNo ptcasecreatedScheduleNexplanonInsertionLanguageLine CallNewPatient- EVCINRReadingsJaundiceRxClarification- w/PharmacyControlledRefillRequestGo toWalk InNewRxrequestERF/UADD/ADHDinquiryR/S duetoHopelinkWell ChildCheck -ECCScheduleIUDInsertionWell ChildCheck -EVCWell ChildCheck -EDMSay Hito MadMaxPregnancyConfirm -UrineWell ChildCheck -EVSRx sentto wrongpharmacyCPEPostPartumCheck UpHep Ccall toEmilyGivewalk-inwait timeMadisonClinicCallDoubleBookApptOver20 inqueueHomeHealthOrdersNewpatient- ARLClinicMgrCallNewPatient- ECCNewOBIntakePt casetoProviderNormalRNTriageTransfertoDentalWell ChildCheck -EVSPTOrdersEnrollpt inPortalProvidertoProvidercallSportsPhysicalChangePCPapptAbnormalTestResultsOrderInterp -UniversalNewPatient w/GoodmanScheduleLabsOut ofNetworkInsScheduleSTDCheckInpatientF/UCM -BPreadingDMFollowupDepoShotNewBHPatientNonControlledRefillRequestPharmacyCallTB TestSchedulingNewPatient- EDMNewbornExamSpeak totheManagerCM -SugarLevelsWell ChildCheck -ARLNewPatient- EVSAngryPatientMATIntakeWell ChildCheck -LYNR/S BHApptSameDayAppt

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No calls in queue
  2. Well Exam w/ PAP
  3. Can I get a UA?
  4. Medical Record Request
  5. Immune Request
  6. $25 DP
  7. Nutrition Appt
  8. Transfer to Billing
  9. Over 15 calls in queue
  10. Weight Check
  11. Kudos
  12. Schedule Nexplanon Removal
  13. Schedule w/ MA
  14. Schedule w/ RN
  15. Referral Status
  16. PCP Change Form
  17. PCP Unavailable
  18. Update Insurance
  19. Schedule IUD Removal
  20. Relay lab results
  21. Backline not answered
  22. Transfer call to PEES
  23. Pregnancy Confirm - Blood
  24. Urgent Triage
  25. No pt case created
  26. Schedule Nexplanon Insertion
  27. Language Line Call
  28. New Patient - EVC
  29. INR Readings
  30. Jaundice
  31. Rx Clarification - w/ Pharmacy
  32. Controlled Refill Request
  33. Go to Walk In
  34. New Rx request
  35. ER F/U
  36. ADD/ADHD inquiry
  37. R/S due to Hopelink
  38. Well Child Check - ECC
  39. Schedule IUD Insertion
  40. Well Child Check - EVC
  41. Well Child Check - EDM
  42. Say Hi to Mad Max
  43. Pregnancy Confirm - Urine
  44. Well Child Check - EVS
  45. Rx sent to wrong pharmacy
  46. CPE
  47. Post Partum Check Up
  48. Hep C call to Emily
  49. Give walk-in wait time
  50. Madison Clinic Call
  51. Double Book Appt
  52. Over 20 in queue
  53. Home Health Orders
  54. New patient - ARL
  55. Clinic Mgr Call
  56. New Patient - ECC
  57. New OB Intake
  58. Pt case to Provider
  59. Normal RN Triage
  60. Transfer to Dental
  61. Well Child Check - EVS
  62. PT Orders
  63. Enroll pt in Portal
  64. Provider to Provider call
  65. Sports Physical
  66. Change PCP appt
  67. Abnormal Test Results
  68. Order Interp - Universal
  69. New Patient w/ Goodman
  70. Schedule Labs
  71. Out of Network Ins
  72. Schedule STD Check
  73. Inpatient F/U
  74. CM - BP reading
  75. DM Follow up
  76. Depo Shot
  77. New BH Patient
  78. Non Controlled Refill Request
  79. Pharmacy Call
  80. TB Test Scheduling
  81. New Patient - EDM
  82. Newborn Exam
  83. Speak to the Manager
  84. CM - Sugar Levels
  85. Well Child Check - ARL
  86. New Patient - EVS
  87. Angry Patient
  88. MAT Intake
  89. Well Child Check - LYN
  90. R/S BH Appt
  91. Same Day Appt