TransfertoDentalNewBHPatientNewPatient- EVSAngryPatientCM -SugarLevelsWellExamw/ PAPHep Ccall toEmilySchedulew/ MALanguageLine CallSchedulew/ RNTB TestSchedulingOver20 inqueueEnrollpt inPortalBacklinenotansweredNewPatient- ECCOut ofNetworkInsTransfercall toPEESWeightCheck$25DPNutritionApptScheduleNexplanonRemovalNo ptcasecreatedMedicalRecordRequestImmuneRequestRelaylabresultsPregnancyConfirm -UrineADD/ADHDinquiryWell ChildCheck -ECCTransfertoBillingNonControlledRefillRequestNewPatient w/GoodmanR/S duetoHopelinkKudosScheduleSTDCheckCPEWell ChildCheck -EDMNormalRNTriagePostPartumCheck UpSpeak totheManagerWell ChildCheck -ARLWell ChildCheck -LYNCan Iget aUA?ScheduleLabsAbnormalTestResultsProvidertoProvidercallDepoShotNewOBIntakeNewpatient- ARLGo toWalk InChangePCPapptNewbornExamPCPChangeFormWell ChildCheck -EVCScheduleNexplanonInsertionControlledRefillRequestPt casetoProviderDoubleBookApptUpdateInsuranceHomeHealthOrdersNewPatient- EDMInpatientF/USay Hito MadMaxNewPatient- EVCRxClarification- w/PharmacyReferralStatusERF/UScheduleIUDRemovalOver 15calls inqueueOrderInterp -UniversalNewRxrequestClinicMgrCallGivewalk-inwait timeR/S BHApptNocalls inqueuePCPUnavailableWell ChildCheck -EVSWell ChildCheck -EVSPregnancyConfirm -BloodDMFollowupPTOrdersSportsPhysicalMadisonClinicCallMATIntakePharmacyCallRx sentto wrongpharmacyINRReadingsSameDayApptUrgentTriageCM -BPreadingJaundiceScheduleIUDInsertionTransfertoDentalNewBHPatientNewPatient- EVSAngryPatientCM -SugarLevelsWellExamw/ PAPHep Ccall toEmilySchedulew/ MALanguageLine CallSchedulew/ RNTB TestSchedulingOver20 inqueueEnrollpt inPortalBacklinenotansweredNewPatient- ECCOut ofNetworkInsTransfercall toPEESWeightCheck$25DPNutritionApptScheduleNexplanonRemovalNo ptcasecreatedMedicalRecordRequestImmuneRequestRelaylabresultsPregnancyConfirm -UrineADD/ADHDinquiryWell ChildCheck -ECCTransfertoBillingNonControlledRefillRequestNewPatient w/GoodmanR/S duetoHopelinkKudosScheduleSTDCheckCPEWell ChildCheck -EDMNormalRNTriagePostPartumCheck UpSpeak totheManagerWell ChildCheck -ARLWell ChildCheck -LYNCan Iget aUA?ScheduleLabsAbnormalTestResultsProvidertoProvidercallDepoShotNewOBIntakeNewpatient- ARLGo toWalk InChangePCPapptNewbornExamPCPChangeFormWell ChildCheck -EVCScheduleNexplanonInsertionControlledRefillRequestPt casetoProviderDoubleBookApptUpdateInsuranceHomeHealthOrdersNewPatient- EDMInpatientF/USay Hito MadMaxNewPatient- EVCRxClarification- w/PharmacyReferralStatusERF/UScheduleIUDRemovalOver 15calls inqueueOrderInterp -UniversalNewRxrequestClinicMgrCallGivewalk-inwait timeR/S BHApptNocalls inqueuePCPUnavailableWell ChildCheck -EVSWell ChildCheck -EVSPregnancyConfirm -BloodDMFollowupPTOrdersSportsPhysicalMadisonClinicCallMATIntakePharmacyCallRx sentto wrongpharmacyINRReadingsSameDayApptUrgentTriageCM -BPreadingJaundiceScheduleIUDInsertion

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Dental
  2. New BH Patient
  3. New Patient - EVS
  4. Angry Patient
  5. CM - Sugar Levels
  6. Well Exam w/ PAP
  7. Hep C call to Emily
  8. Schedule w/ MA
  9. Language Line Call
  10. Schedule w/ RN
  11. TB Test Scheduling
  12. Over 20 in queue
  13. Enroll pt in Portal
  14. Backline not answered
  15. New Patient - ECC
  16. Out of Network Ins
  17. Transfer call to PEES
  18. Weight Check
  19. $25 DP
  20. Nutrition Appt
  21. Schedule Nexplanon Removal
  22. No pt case created
  23. Medical Record Request
  24. Immune Request
  25. Relay lab results
  26. Pregnancy Confirm - Urine
  27. ADD/ADHD inquiry
  28. Well Child Check - ECC
  29. Transfer to Billing
  30. Non Controlled Refill Request
  31. New Patient w/ Goodman
  32. R/S due to Hopelink
  33. Kudos
  34. Schedule STD Check
  35. CPE
  36. Well Child Check - EDM
  37. Normal RN Triage
  38. Post Partum Check Up
  39. Speak to the Manager
  40. Well Child Check - ARL
  41. Well Child Check - LYN
  42. Can I get a UA?
  43. Schedule Labs
  44. Abnormal Test Results
  45. Provider to Provider call
  46. Depo Shot
  47. New OB Intake
  48. New patient - ARL
  49. Go to Walk In
  50. Change PCP appt
  51. Newborn Exam
  52. PCP Change Form
  53. Well Child Check - EVC
  54. Schedule Nexplanon Insertion
  55. Controlled Refill Request
  56. Pt case to Provider
  57. Double Book Appt
  58. Update Insurance
  59. Home Health Orders
  60. New Patient - EDM
  61. Inpatient F/U
  62. Say Hi to Mad Max
  63. New Patient - EVC
  64. Rx Clarification - w/ Pharmacy
  65. Referral Status
  66. ER F/U
  67. Schedule IUD Removal
  68. Over 15 calls in queue
  69. Order Interp - Universal
  70. New Rx request
  71. Clinic Mgr Call
  72. Give walk-in wait time
  73. R/S BH Appt
  74. No calls in queue
  75. PCP Unavailable
  76. Well Child Check - EVS
  77. Well Child Check - EVS
  78. Pregnancy Confirm - Blood
  79. DM Follow up
  80. PT Orders
  81. Sports Physical
  82. Madison Clinic Call
  83. MAT Intake
  84. Pharmacy Call
  85. Rx sent to wrong pharmacy
  86. INR Readings
  87. Same Day Appt
  88. Urgent Triage
  89. CM - BP reading
  90. Jaundice
  91. Schedule IUD Insertion