Go toWalk InNewPatient- EVCOver20 inqueueNewPatient- EDMWell ChildCheck -EVCCan Iget aUA?Rx sentto wrongpharmacySportsPhysicalMATIntakeDMFollowupNormalRNTriageNewOBIntakeScheduleIUDRemovalBacklinenotansweredOrderInterp -UniversalCPE$25DPTB TestSchedulingChangePCPapptWell ChildCheck -EVSSpeak totheManagerADD/ADHDinquiryOut ofNetworkInsPCPUnavailableINRReadingsScheduleLabsRxClarification- w/PharmacyScheduleNexplanonRemovalScheduleIUDInsertionR/S BHApptPregnancyConfirm -BloodInpatientF/UDepoShotSay Hito MadMaxLanguageLine CallCM -SugarLevelsWell ChildCheck -ECCUrgentTriageAngryPatientHep Ccall toEmilyMedicalRecordRequestRelaylabresultsTransfertoBillingSchedulew/ MAWell ChildCheck -EDMMadisonClinicCallJaundiceControlledRefillRequestPt casetoProviderImmuneRequestPharmacyCallProvidertoProvidercallNewPatient- ECCWell ChildCheck -LYNNewRxrequestNewPatient- EVSWell ChildCheck -EVSUpdateInsuranceDoubleBookApptNocalls inqueueWeightCheckPregnancyConfirm -UrineNewBHPatientTransfercall toPEESNonControlledRefillRequestSchedulew/ RNKudosWellExamw/ PAPEnrollpt inPortalScheduleNexplanonInsertionScheduleSTDCheckAbnormalTestResultsGivewalk-inwait timeWell ChildCheck -ARLNo ptcasecreatedNutritionApptCM -BPreadingNewbornExamNewpatient- ARLHomeHealthOrdersPostPartumCheck UpR/S duetoHopelinkSameDayApptERF/UPTOrdersClinicMgrCallTransfertoDentalReferralStatusOver 15calls inqueuePCPChangeFormNewPatient w/GoodmanGo toWalk InNewPatient- EVCOver20 inqueueNewPatient- EDMWell ChildCheck -EVCCan Iget aUA?Rx sentto wrongpharmacySportsPhysicalMATIntakeDMFollowupNormalRNTriageNewOBIntakeScheduleIUDRemovalBacklinenotansweredOrderInterp -UniversalCPE$25DPTB TestSchedulingChangePCPapptWell ChildCheck -EVSSpeak totheManagerADD/ADHDinquiryOut ofNetworkInsPCPUnavailableINRReadingsScheduleLabsRxClarification- w/PharmacyScheduleNexplanonRemovalScheduleIUDInsertionR/S BHApptPregnancyConfirm -BloodInpatientF/UDepoShotSay Hito MadMaxLanguageLine CallCM -SugarLevelsWell ChildCheck -ECCUrgentTriageAngryPatientHep Ccall toEmilyMedicalRecordRequestRelaylabresultsTransfertoBillingSchedulew/ MAWell ChildCheck -EDMMadisonClinicCallJaundiceControlledRefillRequestPt casetoProviderImmuneRequestPharmacyCallProvidertoProvidercallNewPatient- ECCWell ChildCheck -LYNNewRxrequestNewPatient- EVSWell ChildCheck -EVSUpdateInsuranceDoubleBookApptNocalls inqueueWeightCheckPregnancyConfirm -UrineNewBHPatientTransfercall toPEESNonControlledRefillRequestSchedulew/ RNKudosWellExamw/ PAPEnrollpt inPortalScheduleNexplanonInsertionScheduleSTDCheckAbnormalTestResultsGivewalk-inwait timeWell ChildCheck -ARLNo ptcasecreatedNutritionApptCM -BPreadingNewbornExamNewpatient- ARLHomeHealthOrdersPostPartumCheck UpR/S duetoHopelinkSameDayApptERF/UPTOrdersClinicMgrCallTransfertoDentalReferralStatusOver 15calls inqueuePCPChangeFormNewPatient w/Goodman

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go to Walk In
  2. New Patient - EVC
  3. Over 20 in queue
  4. New Patient - EDM
  5. Well Child Check - EVC
  6. Can I get a UA?
  7. Rx sent to wrong pharmacy
  8. Sports Physical
  9. MAT Intake
  10. DM Follow up
  11. Normal RN Triage
  12. New OB Intake
  13. Schedule IUD Removal
  14. Backline not answered
  15. Order Interp - Universal
  16. CPE
  17. $25 DP
  18. TB Test Scheduling
  19. Change PCP appt
  20. Well Child Check - EVS
  21. Speak to the Manager
  22. ADD/ADHD inquiry
  23. Out of Network Ins
  24. PCP Unavailable
  25. INR Readings
  26. Schedule Labs
  27. Rx Clarification - w/ Pharmacy
  28. Schedule Nexplanon Removal
  29. Schedule IUD Insertion
  30. R/S BH Appt
  31. Pregnancy Confirm - Blood
  32. Inpatient F/U
  33. Depo Shot
  34. Say Hi to Mad Max
  35. Language Line Call
  36. CM - Sugar Levels
  37. Well Child Check - ECC
  38. Urgent Triage
  39. Angry Patient
  40. Hep C call to Emily
  41. Medical Record Request
  42. Relay lab results
  43. Transfer to Billing
  44. Schedule w/ MA
  45. Well Child Check - EDM
  46. Madison Clinic Call
  47. Jaundice
  48. Controlled Refill Request
  49. Pt case to Provider
  50. Immune Request
  51. Pharmacy Call
  52. Provider to Provider call
  53. New Patient - ECC
  54. Well Child Check - LYN
  55. New Rx request
  56. New Patient - EVS
  57. Well Child Check - EVS
  58. Update Insurance
  59. Double Book Appt
  60. No calls in queue
  61. Weight Check
  62. Pregnancy Confirm - Urine
  63. New BH Patient
  64. Transfer call to PEES
  65. Non Controlled Refill Request
  66. Schedule w/ RN
  67. Kudos
  68. Well Exam w/ PAP
  69. Enroll pt in Portal
  70. Schedule Nexplanon Insertion
  71. Schedule STD Check
  72. Abnormal Test Results
  73. Give walk-in wait time
  74. Well Child Check - ARL
  75. No pt case created
  76. Nutrition Appt
  77. CM - BP reading
  78. Newborn Exam
  79. New patient - ARL
  80. Home Health Orders
  81. Post Partum Check Up
  82. R/S due to Hopelink
  83. Same Day Appt
  84. ER F/U
  85. PT Orders
  86. Clinic Mgr Call
  87. Transfer to Dental
  88. Referral Status
  89. Over 15 calls in queue
  90. PCP Change Form
  91. New Patient w/ Goodman