Well ChildCheck -EVCRelaylabresultsAbnormalTestResultsMadisonClinicCallSpeak totheManagerOut ofNetworkInsWell ChildCheck -EVSScheduleLabsAngryPatientNutritionApptLanguageLine CallNewPatient- EVSSchedulew/ MAMATIntakeScheduleNexplanonInsertion$25DPProvidertoProvidercallWell ChildCheck -EDMNewpatient- ARLOver 15calls inqueueCan Iget aUA?Go toWalk InWell ChildCheck -ECCControlledRefillRequestNewPatient w/GoodmanSay Hito MadMaxClinicMgrCallEnrollpt inPortalDoubleBookApptPharmacyCallCM -BPreadingNewPatient- ECCOver20 inqueueTransfercall toPEESWell ChildCheck -ARLSameDayApptWeightCheckADD/ADHDinquiryJaundicePCPChangeFormR/S duetoHopelinkNewPatient- EVCNewRxrequestHep Ccall toEmilyPostPartumCheck UpNocalls inqueueNormalRNTriageNonControlledRefillRequestCPEPregnancyConfirm -UrineINRReadingsNewPatient- EDMWell ChildCheck -LYNPregnancyConfirm -BloodNewBHPatientBacklinenotansweredNewbornExamNo ptcasecreatedPTOrdersTB TestSchedulingGivewalk-inwait timeScheduleIUDInsertionUrgentTriageScheduleSTDCheckPCPUnavailableUpdateInsurancePt casetoProviderOrderInterp -UniversalRx sentto wrongpharmacyImmuneRequestInpatientF/UTransfertoBillingWell ChildCheck -EVSTransfertoDentalRxClarification- w/PharmacyKudosCM -SugarLevelsScheduleIUDRemovalR/S BHApptReferralStatusMedicalRecordRequestSchedulew/ RNNewOBIntakeChangePCPapptScheduleNexplanonRemovalDepoShotWellExamw/ PAPDMFollowupERF/UHomeHealthOrdersSportsPhysicalWell ChildCheck -EVCRelaylabresultsAbnormalTestResultsMadisonClinicCallSpeak totheManagerOut ofNetworkInsWell ChildCheck -EVSScheduleLabsAngryPatientNutritionApptLanguageLine CallNewPatient- EVSSchedulew/ MAMATIntakeScheduleNexplanonInsertion$25DPProvidertoProvidercallWell ChildCheck -EDMNewpatient- ARLOver 15calls inqueueCan Iget aUA?Go toWalk InWell ChildCheck -ECCControlledRefillRequestNewPatient w/GoodmanSay Hito MadMaxClinicMgrCallEnrollpt inPortalDoubleBookApptPharmacyCallCM -BPreadingNewPatient- ECCOver20 inqueueTransfercall toPEESWell ChildCheck -ARLSameDayApptWeightCheckADD/ADHDinquiryJaundicePCPChangeFormR/S duetoHopelinkNewPatient- EVCNewRxrequestHep Ccall toEmilyPostPartumCheck UpNocalls inqueueNormalRNTriageNonControlledRefillRequestCPEPregnancyConfirm -UrineINRReadingsNewPatient- EDMWell ChildCheck -LYNPregnancyConfirm -BloodNewBHPatientBacklinenotansweredNewbornExamNo ptcasecreatedPTOrdersTB TestSchedulingGivewalk-inwait timeScheduleIUDInsertionUrgentTriageScheduleSTDCheckPCPUnavailableUpdateInsurancePt casetoProviderOrderInterp -UniversalRx sentto wrongpharmacyImmuneRequestInpatientF/UTransfertoBillingWell ChildCheck -EVSTransfertoDentalRxClarification- w/PharmacyKudosCM -SugarLevelsScheduleIUDRemovalR/S BHApptReferralStatusMedicalRecordRequestSchedulew/ RNNewOBIntakeChangePCPapptScheduleNexplanonRemovalDepoShotWellExamw/ PAPDMFollowupERF/UHomeHealthOrdersSportsPhysical

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Well Child Check - EVC
  2. Relay lab results
  3. Abnormal Test Results
  4. Madison Clinic Call
  5. Speak to the Manager
  6. Out of Network Ins
  7. Well Child Check - EVS
  8. Schedule Labs
  9. Angry Patient
  10. Nutrition Appt
  11. Language Line Call
  12. New Patient - EVS
  13. Schedule w/ MA
  14. MAT Intake
  15. Schedule Nexplanon Insertion
  16. $25 DP
  17. Provider to Provider call
  18. Well Child Check - EDM
  19. New patient - ARL
  20. Over 15 calls in queue
  21. Can I get a UA?
  22. Go to Walk In
  23. Well Child Check - ECC
  24. Controlled Refill Request
  25. New Patient w/ Goodman
  26. Say Hi to Mad Max
  27. Clinic Mgr Call
  28. Enroll pt in Portal
  29. Double Book Appt
  30. Pharmacy Call
  31. CM - BP reading
  32. New Patient - ECC
  33. Over 20 in queue
  34. Transfer call to PEES
  35. Well Child Check - ARL
  36. Same Day Appt
  37. Weight Check
  38. ADD/ADHD inquiry
  39. Jaundice
  40. PCP Change Form
  41. R/S due to Hopelink
  42. New Patient - EVC
  43. New Rx request
  44. Hep C call to Emily
  45. Post Partum Check Up
  46. No calls in queue
  47. Normal RN Triage
  48. Non Controlled Refill Request
  49. CPE
  50. Pregnancy Confirm - Urine
  51. INR Readings
  52. New Patient - EDM
  53. Well Child Check - LYN
  54. Pregnancy Confirm - Blood
  55. New BH Patient
  56. Backline not answered
  57. Newborn Exam
  58. No pt case created
  59. PT Orders
  60. TB Test Scheduling
  61. Give walk-in wait time
  62. Schedule IUD Insertion
  63. Urgent Triage
  64. Schedule STD Check
  65. PCP Unavailable
  66. Update Insurance
  67. Pt case to Provider
  68. Order Interp - Universal
  69. Rx sent to wrong pharmacy
  70. Immune Request
  71. Inpatient F/U
  72. Transfer to Billing
  73. Well Child Check - EVS
  74. Transfer to Dental
  75. Rx Clarification - w/ Pharmacy
  76. Kudos
  77. CM - Sugar Levels
  78. Schedule IUD Removal
  79. R/S BH Appt
  80. Referral Status
  81. Medical Record Request
  82. Schedule w/ RN
  83. New OB Intake
  84. Change PCP appt
  85. Schedule Nexplanon Removal
  86. Depo Shot
  87. Well Exam w/ PAP
  88. DM Follow up
  89. ER F/U
  90. Home Health Orders
  91. Sports Physical