Well ChildCheck -EVCRxClarification- w/PharmacyScheduleLabsTransfercall toPEESRelaylabresultsWell ChildCheck -EDMUpdateInsuranceBacklinenotansweredR/S duetoHopelinkGo toWalk InDepoShotCan Iget aUA?LanguageLine CallTransfertoBillingPCPUnavailableNewOBIntakeJaundiceClinicMgrCallScheduleSTDCheckSportsPhysicalTransfertoDentalNo ptcasecreatedMedicalRecordRequestERF/USchedulew/ MAScheduleNexplanonInsertionSchedulew/ RNChangePCPapptNormalRNTriageOrderInterp -UniversalPharmacyCallPt casetoProviderControlledRefillRequestPTOrdersNutritionApptNewPatient- ECCRx sentto wrongpharmacyCM -BPreadingEnrollpt inPortalNewPatient- EDMNewPatient w/GoodmanNewPatient- EVSNewPatient- EVCWell ChildCheck -ARLPostPartumCheck UpAngryPatientScheduleNexplanonRemovalNewbornExamInpatientF/USay Hito MadMaxWell ChildCheck -EVSOver20 inqueueDoubleBookApptAbnormalTestResultsTB TestSchedulingScheduleIUDInsertionDMFollowupWell ChildCheck -LYNNewpatient- ARLOut ofNetworkInsNewRxrequestADD/ADHDinquiryCM -SugarLevelsUrgentTriageGivewalk-inwait timePCPChangeFormNewBHPatientHep Ccall toEmilyR/S BHApptSpeak totheManagerNonControlledRefillRequest$25DPMATIntakeImmuneRequestWell ChildCheck -EVSCPEReferralStatusScheduleIUDRemovalOver 15calls inqueuePregnancyConfirm -UrineWeightCheckINRReadingsKudosWellExamw/ PAPMadisonClinicCallWell ChildCheck -ECCHomeHealthOrdersNocalls inqueueProvidertoProvidercallPregnancyConfirm -BloodSameDayApptWell ChildCheck -EVCRxClarification- w/PharmacyScheduleLabsTransfercall toPEESRelaylabresultsWell ChildCheck -EDMUpdateInsuranceBacklinenotansweredR/S duetoHopelinkGo toWalk InDepoShotCan Iget aUA?LanguageLine CallTransfertoBillingPCPUnavailableNewOBIntakeJaundiceClinicMgrCallScheduleSTDCheckSportsPhysicalTransfertoDentalNo ptcasecreatedMedicalRecordRequestERF/USchedulew/ MAScheduleNexplanonInsertionSchedulew/ RNChangePCPapptNormalRNTriageOrderInterp -UniversalPharmacyCallPt casetoProviderControlledRefillRequestPTOrdersNutritionApptNewPatient- ECCRx sentto wrongpharmacyCM -BPreadingEnrollpt inPortalNewPatient- EDMNewPatient w/GoodmanNewPatient- EVSNewPatient- EVCWell ChildCheck -ARLPostPartumCheck UpAngryPatientScheduleNexplanonRemovalNewbornExamInpatientF/USay Hito MadMaxWell ChildCheck -EVSOver20 inqueueDoubleBookApptAbnormalTestResultsTB TestSchedulingScheduleIUDInsertionDMFollowupWell ChildCheck -LYNNewpatient- ARLOut ofNetworkInsNewRxrequestADD/ADHDinquiryCM -SugarLevelsUrgentTriageGivewalk-inwait timePCPChangeFormNewBHPatientHep Ccall toEmilyR/S BHApptSpeak totheManagerNonControlledRefillRequest$25DPMATIntakeImmuneRequestWell ChildCheck -EVSCPEReferralStatusScheduleIUDRemovalOver 15calls inqueuePregnancyConfirm -UrineWeightCheckINRReadingsKudosWellExamw/ PAPMadisonClinicCallWell ChildCheck -ECCHomeHealthOrdersNocalls inqueueProvidertoProvidercallPregnancyConfirm -BloodSameDayAppt

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Well Child Check - EVC
  2. Rx Clarification - w/ Pharmacy
  3. Schedule Labs
  4. Transfer call to PEES
  5. Relay lab results
  6. Well Child Check - EDM
  7. Update Insurance
  8. Backline not answered
  9. R/S due to Hopelink
  10. Go to Walk In
  11. Depo Shot
  12. Can I get a UA?
  13. Language Line Call
  14. Transfer to Billing
  15. PCP Unavailable
  16. New OB Intake
  17. Jaundice
  18. Clinic Mgr Call
  19. Schedule STD Check
  20. Sports Physical
  21. Transfer to Dental
  22. No pt case created
  23. Medical Record Request
  24. ER F/U
  25. Schedule w/ MA
  26. Schedule Nexplanon Insertion
  27. Schedule w/ RN
  28. Change PCP appt
  29. Normal RN Triage
  30. Order Interp - Universal
  31. Pharmacy Call
  32. Pt case to Provider
  33. Controlled Refill Request
  34. PT Orders
  35. Nutrition Appt
  36. New Patient - ECC
  37. Rx sent to wrong pharmacy
  38. CM - BP reading
  39. Enroll pt in Portal
  40. New Patient - EDM
  41. New Patient w/ Goodman
  42. New Patient - EVS
  43. New Patient - EVC
  44. Well Child Check - ARL
  45. Post Partum Check Up
  46. Angry Patient
  47. Schedule Nexplanon Removal
  48. Newborn Exam
  49. Inpatient F/U
  50. Say Hi to Mad Max
  51. Well Child Check - EVS
  52. Over 20 in queue
  53. Double Book Appt
  54. Abnormal Test Results
  55. TB Test Scheduling
  56. Schedule IUD Insertion
  57. DM Follow up
  58. Well Child Check - LYN
  59. New patient - ARL
  60. Out of Network Ins
  61. New Rx request
  62. ADD/ADHD inquiry
  63. CM - Sugar Levels
  64. Urgent Triage
  65. Give walk-in wait time
  66. PCP Change Form
  67. New BH Patient
  68. Hep C call to Emily
  69. R/S BH Appt
  70. Speak to the Manager
  71. Non Controlled Refill Request
  72. $25 DP
  73. MAT Intake
  74. Immune Request
  75. Well Child Check - EVS
  76. CPE
  77. Referral Status
  78. Schedule IUD Removal
  79. Over 15 calls in queue
  80. Pregnancy Confirm - Urine
  81. Weight Check
  82. INR Readings
  83. Kudos
  84. Well Exam w/ PAP
  85. Madison Clinic Call
  86. Well Child Check - ECC
  87. Home Health Orders
  88. No calls in queue
  89. Provider to Provider call
  90. Pregnancy Confirm - Blood
  91. Same Day Appt