OrderInterp -UniversalPostPartumCheck UpScheduleSTDCheck$25DPCPEOver 15calls inqueueEnrollpt inPortalWellExamw/ PAPNewRxrequestSportsPhysicalINRReadingsRelaylabresultsPCPUnavailableNewPatient- EVCLanguageLine CallScheduleNexplanonInsertionDepoShotScheduleIUDRemovalAbnormalTestResultsTB TestSchedulingReferralStatusScheduleNexplanonRemovalBacklinenotansweredSay Hito MadMaxNewPatient- EDMWeightCheckScheduleLabsPt casetoProviderTransfercall toPEESNocalls inqueueSameDayApptOut ofNetworkInsCM -BPreadingOver20 inqueueRxClarification- w/PharmacyProvidertoProvidercallCM -SugarLevelsDoubleBookApptWell ChildCheck -ARLSpeak totheManagerNewPatient- ECCGo toWalk InWell ChildCheck -EVCADD/ADHDinquiryImmuneRequestWell ChildCheck -EVSMATIntakeChangePCPapptNewBHPatientERF/UNo ptcasecreatedControlledRefillRequestPTOrdersWell ChildCheck -ECCDMFollowupJaundiceWell ChildCheck -EDMInpatientF/UAngryPatientKudosPCPChangeFormNewPatient- EVSNewPatient w/GoodmanNewbornExamNutritionApptClinicMgrCallMadisonClinicCallPregnancyConfirm -BloodR/S duetoHopelinkNewpatient- ARLPregnancyConfirm -UrineSchedulew/ RNPharmacyCallRx sentto wrongpharmacyMedicalRecordRequestGivewalk-inwait timeWell ChildCheck -EVSNormalRNTriageWell ChildCheck -LYNTransfertoDentalHep Ccall toEmilySchedulew/ MAR/S BHApptHomeHealthOrdersNonControlledRefillRequestCan Iget aUA?UpdateInsuranceNewOBIntakeScheduleIUDInsertionUrgentTriageTransfertoBillingOrderInterp -UniversalPostPartumCheck UpScheduleSTDCheck$25DPCPEOver 15calls inqueueEnrollpt inPortalWellExamw/ PAPNewRxrequestSportsPhysicalINRReadingsRelaylabresultsPCPUnavailableNewPatient- EVCLanguageLine CallScheduleNexplanonInsertionDepoShotScheduleIUDRemovalAbnormalTestResultsTB TestSchedulingReferralStatusScheduleNexplanonRemovalBacklinenotansweredSay Hito MadMaxNewPatient- EDMWeightCheckScheduleLabsPt casetoProviderTransfercall toPEESNocalls inqueueSameDayApptOut ofNetworkInsCM -BPreadingOver20 inqueueRxClarification- w/PharmacyProvidertoProvidercallCM -SugarLevelsDoubleBookApptWell ChildCheck -ARLSpeak totheManagerNewPatient- ECCGo toWalk InWell ChildCheck -EVCADD/ADHDinquiryImmuneRequestWell ChildCheck -EVSMATIntakeChangePCPapptNewBHPatientERF/UNo ptcasecreatedControlledRefillRequestPTOrdersWell ChildCheck -ECCDMFollowupJaundiceWell ChildCheck -EDMInpatientF/UAngryPatientKudosPCPChangeFormNewPatient- EVSNewPatient w/GoodmanNewbornExamNutritionApptClinicMgrCallMadisonClinicCallPregnancyConfirm -BloodR/S duetoHopelinkNewpatient- ARLPregnancyConfirm -UrineSchedulew/ RNPharmacyCallRx sentto wrongpharmacyMedicalRecordRequestGivewalk-inwait timeWell ChildCheck -EVSNormalRNTriageWell ChildCheck -LYNTransfertoDentalHep Ccall toEmilySchedulew/ MAR/S BHApptHomeHealthOrdersNonControlledRefillRequestCan Iget aUA?UpdateInsuranceNewOBIntakeScheduleIUDInsertionUrgentTriageTransfertoBilling

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Order Interp - Universal
  2. Post Partum Check Up
  3. Schedule STD Check
  4. $25 DP
  5. CPE
  6. Over 15 calls in queue
  7. Enroll pt in Portal
  8. Well Exam w/ PAP
  9. New Rx request
  10. Sports Physical
  11. INR Readings
  12. Relay lab results
  13. PCP Unavailable
  14. New Patient - EVC
  15. Language Line Call
  16. Schedule Nexplanon Insertion
  17. Depo Shot
  18. Schedule IUD Removal
  19. Abnormal Test Results
  20. TB Test Scheduling
  21. Referral Status
  22. Schedule Nexplanon Removal
  23. Backline not answered
  24. Say Hi to Mad Max
  25. New Patient - EDM
  26. Weight Check
  27. Schedule Labs
  28. Pt case to Provider
  29. Transfer call to PEES
  30. No calls in queue
  31. Same Day Appt
  32. Out of Network Ins
  33. CM - BP reading
  34. Over 20 in queue
  35. Rx Clarification - w/ Pharmacy
  36. Provider to Provider call
  37. CM - Sugar Levels
  38. Double Book Appt
  39. Well Child Check - ARL
  40. Speak to the Manager
  41. New Patient - ECC
  42. Go to Walk In
  43. Well Child Check - EVC
  44. ADD/ADHD inquiry
  45. Immune Request
  46. Well Child Check - EVS
  47. MAT Intake
  48. Change PCP appt
  49. New BH Patient
  50. ER F/U
  51. No pt case created
  52. Controlled Refill Request
  53. PT Orders
  54. Well Child Check - ECC
  55. DM Follow up
  56. Jaundice
  57. Well Child Check - EDM
  58. Inpatient F/U
  59. Angry Patient
  60. Kudos
  61. PCP Change Form
  62. New Patient - EVS
  63. New Patient w/ Goodman
  64. Newborn Exam
  65. Nutrition Appt
  66. Clinic Mgr Call
  67. Madison Clinic Call
  68. Pregnancy Confirm - Blood
  69. R/S due to Hopelink
  70. New patient - ARL
  71. Pregnancy Confirm - Urine
  72. Schedule w/ RN
  73. Pharmacy Call
  74. Rx sent to wrong pharmacy
  75. Medical Record Request
  76. Give walk-in wait time
  77. Well Child Check - EVS
  78. Normal RN Triage
  79. Well Child Check - LYN
  80. Transfer to Dental
  81. Hep C call to Emily
  82. Schedule w/ MA
  83. R/S BH Appt
  84. Home Health Orders
  85. Non Controlled Refill Request
  86. Can I get a UA?
  87. Update Insurance
  88. New OB Intake
  89. Schedule IUD Insertion
  90. Urgent Triage
  91. Transfer to Billing