Go toWalk InPregnancyConfirm -UrineWell ChildCheck -EDMWell ChildCheck -LYNGivewalk-inwait timeWell ChildCheck -ECCAbnormalTestResultsERF/UCM -SugarLevelsControlledRefillRequestRx sentto wrongpharmacyOver 15calls inqueueR/S duetoHopelinkDepoShotNocalls inqueuePostPartumCheck UpHep Ccall toEmilyNewPatient- EDMNo ptcasecreatedScheduleNexplanonRemovalPCPChangeFormSchedulew/ RNUrgentTriageLanguageLine CallPCPUnavailable$25DPNutritionApptKudosINRReadingsHomeHealthOrdersMedicalRecordRequestClinicMgrCallNewPatient- EVCPharmacyCallCan Iget aUA?R/S BHApptTransfertoBillingDMFollowupTransfertoDentalScheduleSTDCheckChangePCPapptEnrollpt inPortalSameDayApptScheduleNexplanonInsertionNewOBIntakeNonControlledRefillRequestJaundiceDoubleBookApptSportsPhysicalAngryPatientNewPatient w/GoodmanTransfercall toPEESPt casetoProviderNormalRNTriageWell ChildCheck -EVSTB TestSchedulingWell ChildCheck -EVCOrderInterp -UniversalImmuneRequestPregnancyConfirm -BloodScheduleIUDInsertionOut ofNetworkInsSpeak totheManagerNewBHPatientADD/ADHDinquiryOver20 inqueueReferralStatusBacklinenotansweredMadisonClinicCallScheduleLabsSchedulew/ MASay Hito MadMaxInpatientF/UCPEProvidertoProvidercallWellExamw/ PAPRelaylabresultsUpdateInsuranceNewbornExamRxClarification- w/PharmacyWell ChildCheck -ARLCM -BPreadingPTOrdersMATIntakeScheduleIUDRemovalNewPatient- ECCNewpatient- ARLWeightCheckNewPatient- EVSWell ChildCheck -EVSNewRxrequestGo toWalk InPregnancyConfirm -UrineWell ChildCheck -EDMWell ChildCheck -LYNGivewalk-inwait timeWell ChildCheck -ECCAbnormalTestResultsERF/UCM -SugarLevelsControlledRefillRequestRx sentto wrongpharmacyOver 15calls inqueueR/S duetoHopelinkDepoShotNocalls inqueuePostPartumCheck UpHep Ccall toEmilyNewPatient- EDMNo ptcasecreatedScheduleNexplanonRemovalPCPChangeFormSchedulew/ RNUrgentTriageLanguageLine CallPCPUnavailable$25DPNutritionApptKudosINRReadingsHomeHealthOrdersMedicalRecordRequestClinicMgrCallNewPatient- EVCPharmacyCallCan Iget aUA?R/S BHApptTransfertoBillingDMFollowupTransfertoDentalScheduleSTDCheckChangePCPapptEnrollpt inPortalSameDayApptScheduleNexplanonInsertionNewOBIntakeNonControlledRefillRequestJaundiceDoubleBookApptSportsPhysicalAngryPatientNewPatient w/GoodmanTransfercall toPEESPt casetoProviderNormalRNTriageWell ChildCheck -EVSTB TestSchedulingWell ChildCheck -EVCOrderInterp -UniversalImmuneRequestPregnancyConfirm -BloodScheduleIUDInsertionOut ofNetworkInsSpeak totheManagerNewBHPatientADD/ADHDinquiryOver20 inqueueReferralStatusBacklinenotansweredMadisonClinicCallScheduleLabsSchedulew/ MASay Hito MadMaxInpatientF/UCPEProvidertoProvidercallWellExamw/ PAPRelaylabresultsUpdateInsuranceNewbornExamRxClarification- w/PharmacyWell ChildCheck -ARLCM -BPreadingPTOrdersMATIntakeScheduleIUDRemovalNewPatient- ECCNewpatient- ARLWeightCheckNewPatient- EVSWell ChildCheck -EVSNewRxrequest

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Go to Walk In
  2. Pregnancy Confirm - Urine
  3. Well Child Check - EDM
  4. Well Child Check - LYN
  5. Give walk-in wait time
  6. Well Child Check - ECC
  7. Abnormal Test Results
  8. ER F/U
  9. CM - Sugar Levels
  10. Controlled Refill Request
  11. Rx sent to wrong pharmacy
  12. Over 15 calls in queue
  13. R/S due to Hopelink
  14. Depo Shot
  15. No calls in queue
  16. Post Partum Check Up
  17. Hep C call to Emily
  18. New Patient - EDM
  19. No pt case created
  20. Schedule Nexplanon Removal
  21. PCP Change Form
  22. Schedule w/ RN
  23. Urgent Triage
  24. Language Line Call
  25. PCP Unavailable
  26. $25 DP
  27. Nutrition Appt
  28. Kudos
  29. INR Readings
  30. Home Health Orders
  31. Medical Record Request
  32. Clinic Mgr Call
  33. New Patient - EVC
  34. Pharmacy Call
  35. Can I get a UA?
  36. R/S BH Appt
  37. Transfer to Billing
  38. DM Follow up
  39. Transfer to Dental
  40. Schedule STD Check
  41. Change PCP appt
  42. Enroll pt in Portal
  43. Same Day Appt
  44. Schedule Nexplanon Insertion
  45. New OB Intake
  46. Non Controlled Refill Request
  47. Jaundice
  48. Double Book Appt
  49. Sports Physical
  50. Angry Patient
  51. New Patient w/ Goodman
  52. Transfer call to PEES
  53. Pt case to Provider
  54. Normal RN Triage
  55. Well Child Check - EVS
  56. TB Test Scheduling
  57. Well Child Check - EVC
  58. Order Interp - Universal
  59. Immune Request
  60. Pregnancy Confirm - Blood
  61. Schedule IUD Insertion
  62. Out of Network Ins
  63. Speak to the Manager
  64. New BH Patient
  65. ADD/ADHD inquiry
  66. Over 20 in queue
  67. Referral Status
  68. Backline not answered
  69. Madison Clinic Call
  70. Schedule Labs
  71. Schedule w/ MA
  72. Say Hi to Mad Max
  73. Inpatient F/U
  74. CPE
  75. Provider to Provider call
  76. Well Exam w/ PAP
  77. Relay lab results
  78. Update Insurance
  79. Newborn Exam
  80. Rx Clarification - w/ Pharmacy
  81. Well Child Check - ARL
  82. CM - BP reading
  83. PT Orders
  84. MAT Intake
  85. Schedule IUD Removal
  86. New Patient - ECC
  87. New patient - ARL
  88. Weight Check
  89. New Patient - EVS
  90. Well Child Check - EVS
  91. New Rx request