AbnormalTestResultsTransfertoBillingScheduleNexplanonInsertionMedicalRecordRequestUrgentTriageChangePCPapptDoubleBookApptTB TestSchedulingCan Iget aUA?Say Hito MadMaxCPECM -BPreadingLanguageLine CallJaundicePregnancyConfirm -BloodWell ChildCheck -ARLAngryPatientWell ChildCheck -EVSWell ChildCheck -ECCBacklinenotansweredSpeak totheManagerDepoShotNormalRNTriageRelaylabresultsNocalls inqueueERF/URxClarification- w/PharmacyR/S BHApptNo ptcasecreatedReferralStatusTransfertoDentalControlledRefillRequestPt casetoProviderADD/ADHDinquirySchedulew/ MAOrderInterp -UniversalWell ChildCheck -EDM$25DPScheduleIUDInsertionHomeHealthOrdersScheduleSTDCheckEnrollpt inPortalCM -SugarLevelsNewPatient- EVSDMFollowupWellExamw/ PAPGivewalk-inwait timeScheduleNexplanonRemovalNewbornExamNewOBIntakeUpdateInsurancePostPartumCheck UpPTOrdersPregnancyConfirm -UrineR/S duetoHopelinkNewpatient- ARLHep Ccall toEmilyWell ChildCheck -EVSMATIntakeWeightCheckNonControlledRefillRequestMadisonClinicCallOut ofNetworkInsPharmacyCallSameDayApptNewPatient- EDMProvidertoProvidercallTransfercall toPEESNewBHPatientRx sentto wrongpharmacyImmuneRequestNewPatient- EVCPCPUnavailableScheduleLabsNewRxrequestWell ChildCheck -LYNOver20 inqueueInpatientF/UWell ChildCheck -EVCClinicMgrCallScheduleIUDRemovalNewPatient- ECCKudosOver 15calls inqueuePCPChangeFormINRReadingsNutritionApptSchedulew/ RNSportsPhysicalNewPatient w/GoodmanGo toWalk InAbnormalTestResultsTransfertoBillingScheduleNexplanonInsertionMedicalRecordRequestUrgentTriageChangePCPapptDoubleBookApptTB TestSchedulingCan Iget aUA?Say Hito MadMaxCPECM -BPreadingLanguageLine CallJaundicePregnancyConfirm -BloodWell ChildCheck -ARLAngryPatientWell ChildCheck -EVSWell ChildCheck -ECCBacklinenotansweredSpeak totheManagerDepoShotNormalRNTriageRelaylabresultsNocalls inqueueERF/URxClarification- w/PharmacyR/S BHApptNo ptcasecreatedReferralStatusTransfertoDentalControlledRefillRequestPt casetoProviderADD/ADHDinquirySchedulew/ MAOrderInterp -UniversalWell ChildCheck -EDM$25DPScheduleIUDInsertionHomeHealthOrdersScheduleSTDCheckEnrollpt inPortalCM -SugarLevelsNewPatient- EVSDMFollowupWellExamw/ PAPGivewalk-inwait timeScheduleNexplanonRemovalNewbornExamNewOBIntakeUpdateInsurancePostPartumCheck UpPTOrdersPregnancyConfirm -UrineR/S duetoHopelinkNewpatient- ARLHep Ccall toEmilyWell ChildCheck -EVSMATIntakeWeightCheckNonControlledRefillRequestMadisonClinicCallOut ofNetworkInsPharmacyCallSameDayApptNewPatient- EDMProvidertoProvidercallTransfercall toPEESNewBHPatientRx sentto wrongpharmacyImmuneRequestNewPatient- EVCPCPUnavailableScheduleLabsNewRxrequestWell ChildCheck -LYNOver20 inqueueInpatientF/UWell ChildCheck -EVCClinicMgrCallScheduleIUDRemovalNewPatient- ECCKudosOver 15calls inqueuePCPChangeFormINRReadingsNutritionApptSchedulew/ RNSportsPhysicalNewPatient w/GoodmanGo toWalk In

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Abnormal Test Results
  2. Transfer to Billing
  3. Schedule Nexplanon Insertion
  4. Medical Record Request
  5. Urgent Triage
  6. Change PCP appt
  7. Double Book Appt
  8. TB Test Scheduling
  9. Can I get a UA?
  10. Say Hi to Mad Max
  11. CPE
  12. CM - BP reading
  13. Language Line Call
  14. Jaundice
  15. Pregnancy Confirm - Blood
  16. Well Child Check - ARL
  17. Angry Patient
  18. Well Child Check - EVS
  19. Well Child Check - ECC
  20. Backline not answered
  21. Speak to the Manager
  22. Depo Shot
  23. Normal RN Triage
  24. Relay lab results
  25. No calls in queue
  26. ER F/U
  27. Rx Clarification - w/ Pharmacy
  28. R/S BH Appt
  29. No pt case created
  30. Referral Status
  31. Transfer to Dental
  32. Controlled Refill Request
  33. Pt case to Provider
  34. ADD/ADHD inquiry
  35. Schedule w/ MA
  36. Order Interp - Universal
  37. Well Child Check - EDM
  38. $25 DP
  39. Schedule IUD Insertion
  40. Home Health Orders
  41. Schedule STD Check
  42. Enroll pt in Portal
  43. CM - Sugar Levels
  44. New Patient - EVS
  45. DM Follow up
  46. Well Exam w/ PAP
  47. Give walk-in wait time
  48. Schedule Nexplanon Removal
  49. Newborn Exam
  50. New OB Intake
  51. Update Insurance
  52. Post Partum Check Up
  53. PT Orders
  54. Pregnancy Confirm - Urine
  55. R/S due to Hopelink
  56. New patient - ARL
  57. Hep C call to Emily
  58. Well Child Check - EVS
  59. MAT Intake
  60. Weight Check
  61. Non Controlled Refill Request
  62. Madison Clinic Call
  63. Out of Network Ins
  64. Pharmacy Call
  65. Same Day Appt
  66. New Patient - EDM
  67. Provider to Provider call
  68. Transfer call to PEES
  69. New BH Patient
  70. Rx sent to wrong pharmacy
  71. Immune Request
  72. New Patient - EVC
  73. PCP Unavailable
  74. Schedule Labs
  75. New Rx request
  76. Well Child Check - LYN
  77. Over 20 in queue
  78. Inpatient F/U
  79. Well Child Check - EVC
  80. Clinic Mgr Call
  81. Schedule IUD Removal
  82. New Patient - ECC
  83. Kudos
  84. Over 15 calls in queue
  85. PCP Change Form
  86. INR Readings
  87. Nutrition Appt
  88. Schedule w/ RN
  89. Sports Physical
  90. New Patient w/ Goodman
  91. Go to Walk In