PostPartumCheck UpPCPChangeFormDoubleBookApptDMFollowupCPENewBHPatientRx sentto wrongpharmacyDepoShotScheduleIUDInsertionScheduleNexplanonRemovalProvidertoProvidercallNewPatient w/GoodmanERF/UKudosADD/ADHDinquiryScheduleSTDCheckSay Hito MadMaxPTOrdersTB TestSchedulingUpdateInsuranceTransfercall toPEESScheduleLabsWell ChildCheck -EVC$25DPR/S BHApptGivewalk-inwait timeControlledRefillRequestWell ChildCheck -ARLRelaylabresultsTransfertoBillingJaundiceChangePCPapptTransfertoDentalNormalRNTriageSchedulew/ MAScheduleIUDRemovalPharmacyCallAbnormalTestResultsPregnancyConfirm -UrineHep Ccall toEmilyRxClarification- w/PharmacyOver 15calls inqueueReferralStatusMedicalRecordRequestSchedulew/ RNPCPUnavailableClinicMgrCallGo toWalk InWeightCheckCan Iget aUA?Pt casetoProviderNewPatient- ECCNewPatient- EVSNewPatient- EDMWell ChildCheck -LYNPregnancyConfirm -BloodOut ofNetworkInsCM -SugarLevelsR/S duetoHopelinkNo ptcasecreatedWell ChildCheck -EVSMATIntakeWellExamw/ PAPWell ChildCheck -ECCSameDayApptNewRxrequestAngryPatientSportsPhysicalNutritionApptHomeHealthOrdersEnrollpt inPortalLanguageLine CallMadisonClinicCallUrgentTriageImmuneRequestScheduleNexplanonInsertionOver20 inqueueINRReadingsInpatientF/UNewPatient- EVCOrderInterp -UniversalBacklinenotansweredNocalls inqueueNewpatient- ARLWell ChildCheck -EDMCM -BPreadingSpeak totheManagerNonControlledRefillRequestNewOBIntakeNewbornExamWell ChildCheck -EVSPostPartumCheck UpPCPChangeFormDoubleBookApptDMFollowupCPENewBHPatientRx sentto wrongpharmacyDepoShotScheduleIUDInsertionScheduleNexplanonRemovalProvidertoProvidercallNewPatient w/GoodmanERF/UKudosADD/ADHDinquiryScheduleSTDCheckSay Hito MadMaxPTOrdersTB TestSchedulingUpdateInsuranceTransfercall toPEESScheduleLabsWell ChildCheck -EVC$25DPR/S BHApptGivewalk-inwait timeControlledRefillRequestWell ChildCheck -ARLRelaylabresultsTransfertoBillingJaundiceChangePCPapptTransfertoDentalNormalRNTriageSchedulew/ MAScheduleIUDRemovalPharmacyCallAbnormalTestResultsPregnancyConfirm -UrineHep Ccall toEmilyRxClarification- w/PharmacyOver 15calls inqueueReferralStatusMedicalRecordRequestSchedulew/ RNPCPUnavailableClinicMgrCallGo toWalk InWeightCheckCan Iget aUA?Pt casetoProviderNewPatient- ECCNewPatient- EVSNewPatient- EDMWell ChildCheck -LYNPregnancyConfirm -BloodOut ofNetworkInsCM -SugarLevelsR/S duetoHopelinkNo ptcasecreatedWell ChildCheck -EVSMATIntakeWellExamw/ PAPWell ChildCheck -ECCSameDayApptNewRxrequestAngryPatientSportsPhysicalNutritionApptHomeHealthOrdersEnrollpt inPortalLanguageLine CallMadisonClinicCallUrgentTriageImmuneRequestScheduleNexplanonInsertionOver20 inqueueINRReadingsInpatientF/UNewPatient- EVCOrderInterp -UniversalBacklinenotansweredNocalls inqueueNewpatient- ARLWell ChildCheck -EDMCM -BPreadingSpeak totheManagerNonControlledRefillRequestNewOBIntakeNewbornExamWell ChildCheck -EVS

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
  1. Post Partum Check Up
  2. PCP Change Form
  3. Double Book Appt
  4. DM Follow up
  5. CPE
  6. New BH Patient
  7. Rx sent to wrong pharmacy
  8. Depo Shot
  9. Schedule IUD Insertion
  10. Schedule Nexplanon Removal
  11. Provider to Provider call
  12. New Patient w/ Goodman
  13. ER F/U
  14. Kudos
  15. ADD/ADHD inquiry
  16. Schedule STD Check
  17. Say Hi to Mad Max
  18. PT Orders
  19. TB Test Scheduling
  20. Update Insurance
  21. Transfer call to PEES
  22. Schedule Labs
  23. Well Child Check - EVC
  24. $25 DP
  25. R/S BH Appt
  26. Give walk-in wait time
  27. Controlled Refill Request
  28. Well Child Check - ARL
  29. Relay lab results
  30. Transfer to Billing
  31. Jaundice
  32. Change PCP appt
  33. Transfer to Dental
  34. Normal RN Triage
  35. Schedule w/ MA
  36. Schedule IUD Removal
  37. Pharmacy Call
  38. Abnormal Test Results
  39. Pregnancy Confirm - Urine
  40. Hep C call to Emily
  41. Rx Clarification - w/ Pharmacy
  42. Over 15 calls in queue
  43. Referral Status
  44. Medical Record Request
  45. Schedule w/ RN
  46. PCP Unavailable
  47. Clinic Mgr Call
  48. Go to Walk In
  49. Weight Check
  50. Can I get a UA?
  51. Pt case to Provider
  52. New Patient - ECC
  53. New Patient - EVS
  54. New Patient - EDM
  55. Well Child Check - LYN
  56. Pregnancy Confirm - Blood
  57. Out of Network Ins
  58. CM - Sugar Levels
  59. R/S due to Hopelink
  60. No pt case created
  61. Well Child Check - EVS
  62. MAT Intake
  63. Well Exam w/ PAP
  64. Well Child Check - ECC
  65. Same Day Appt
  66. New Rx request
  67. Angry Patient
  68. Sports Physical
  69. Nutrition Appt
  70. Home Health Orders
  71. Enroll pt in Portal
  72. Language Line Call
  73. Madison Clinic Call
  74. Urgent Triage
  75. Immune Request
  76. Schedule Nexplanon Insertion
  77. Over 20 in queue
  78. INR Readings
  79. Inpatient F/U
  80. New Patient - EVC
  81. Order Interp - Universal
  82. Backline not answered
  83. No calls in queue
  84. New patient - ARL
  85. Well Child Check - EDM
  86. CM - BP reading
  87. Speak to the Manager
  88. Non Controlled Refill Request
  89. New OB Intake
  90. Newborn Exam
  91. Well Child Check - EVS