UpdateInsurancePharmacyCallScheduleNexplanonRemovalNo ptcasecreatedProvidertoProvidercallR/S BHApptNewPatient w/GoodmanJaundiceNewPatient- EVSTransfertoBillingDMFollowupNutritionApptNewRxrequestKudosDepoShotClinicMgrCallCM -BPreadingPCPUnavailableAngryPatientINRReadingsGo toWalk InAbnormalTestResultsNewBHPatientWell ChildCheck -EVCPregnancyConfirm -BloodPt casetoProviderWell ChildCheck -EVSTB TestSchedulingPTOrdersScheduleLabsPregnancyConfirm -UrineNonControlledRefillRequestScheduleIUDRemovalRx sentto wrongpharmacyMedicalRecordRequestReferralStatusCM -SugarLevelsNewPatient- EVCCPER/S duetoHopelinkWell ChildCheck -LYNMATIntakeSportsPhysicalMadisonClinicCallTransfercall toPEESOrderInterp -UniversalSameDayApptSpeak totheManagerNewpatient- ARLBacklinenotansweredNewOBIntakeOver 15calls inqueueWell ChildCheck -ARLControlledRefillRequestERF/UCan Iget aUA?NewPatient- ECCHomeHealthOrders$25DPDoubleBookApptLanguageLine CallUrgentTriageADD/ADHDinquiryNocalls inqueueScheduleSTDCheckNewbornExamPostPartumCheck UpWeightCheckChangePCPapptSchedulew/ RNPCPChangeFormScheduleNexplanonInsertionInpatientF/UImmuneRequestNormalRNTriageWell ChildCheck -ECCRxClarification- w/PharmacyNewPatient- EDMGivewalk-inwait timeHep Ccall toEmilyOver20 inqueueWellExamw/ PAPScheduleIUDInsertionWell ChildCheck -EVSWell ChildCheck -EDMOut ofNetworkInsSay Hito MadMaxSchedulew/ MATransfertoDentalRelaylabresultsEnrollpt inPortalUpdateInsurancePharmacyCallScheduleNexplanonRemovalNo ptcasecreatedProvidertoProvidercallR/S BHApptNewPatient w/GoodmanJaundiceNewPatient- EVSTransfertoBillingDMFollowupNutritionApptNewRxrequestKudosDepoShotClinicMgrCallCM -BPreadingPCPUnavailableAngryPatientINRReadingsGo toWalk InAbnormalTestResultsNewBHPatientWell ChildCheck -EVCPregnancyConfirm -BloodPt casetoProviderWell ChildCheck -EVSTB TestSchedulingPTOrdersScheduleLabsPregnancyConfirm -UrineNonControlledRefillRequestScheduleIUDRemovalRx sentto wrongpharmacyMedicalRecordRequestReferralStatusCM -SugarLevelsNewPatient- EVCCPER/S duetoHopelinkWell ChildCheck -LYNMATIntakeSportsPhysicalMadisonClinicCallTransfercall toPEESOrderInterp -UniversalSameDayApptSpeak totheManagerNewpatient- ARLBacklinenotansweredNewOBIntakeOver 15calls inqueueWell ChildCheck -ARLControlledRefillRequestERF/UCan Iget aUA?NewPatient- ECCHomeHealthOrders$25DPDoubleBookApptLanguageLine CallUrgentTriageADD/ADHDinquiryNocalls inqueueScheduleSTDCheckNewbornExamPostPartumCheck UpWeightCheckChangePCPapptSchedulew/ RNPCPChangeFormScheduleNexplanonInsertionInpatientF/UImmuneRequestNormalRNTriageWell ChildCheck -ECCRxClarification- w/PharmacyNewPatient- EDMGivewalk-inwait timeHep Ccall toEmilyOver20 inqueueWellExamw/ PAPScheduleIUDInsertionWell ChildCheck -EVSWell ChildCheck -EDMOut ofNetworkInsSay Hito MadMaxSchedulew/ MATransfertoDentalRelaylabresultsEnrollpt inPortal

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update Insurance
  2. Pharmacy Call
  3. Schedule Nexplanon Removal
  4. No pt case created
  5. Provider to Provider call
  6. R/S BH Appt
  7. New Patient w/ Goodman
  8. Jaundice
  9. New Patient - EVS
  10. Transfer to Billing
  11. DM Follow up
  12. Nutrition Appt
  13. New Rx request
  14. Kudos
  15. Depo Shot
  16. Clinic Mgr Call
  17. CM - BP reading
  18. PCP Unavailable
  19. Angry Patient
  20. INR Readings
  21. Go to Walk In
  22. Abnormal Test Results
  23. New BH Patient
  24. Well Child Check - EVC
  25. Pregnancy Confirm - Blood
  26. Pt case to Provider
  27. Well Child Check - EVS
  28. TB Test Scheduling
  29. PT Orders
  30. Schedule Labs
  31. Pregnancy Confirm - Urine
  32. Non Controlled Refill Request
  33. Schedule IUD Removal
  34. Rx sent to wrong pharmacy
  35. Medical Record Request
  36. Referral Status
  37. CM - Sugar Levels
  38. New Patient - EVC
  39. CPE
  40. R/S due to Hopelink
  41. Well Child Check - LYN
  42. MAT Intake
  43. Sports Physical
  44. Madison Clinic Call
  45. Transfer call to PEES
  46. Order Interp - Universal
  47. Same Day Appt
  48. Speak to the Manager
  49. New patient - ARL
  50. Backline not answered
  51. New OB Intake
  52. Over 15 calls in queue
  53. Well Child Check - ARL
  54. Controlled Refill Request
  55. ER F/U
  56. Can I get a UA?
  57. New Patient - ECC
  58. Home Health Orders
  59. $25 DP
  60. Double Book Appt
  61. Language Line Call
  62. Urgent Triage
  63. ADD/ADHD inquiry
  64. No calls in queue
  65. Schedule STD Check
  66. Newborn Exam
  67. Post Partum Check Up
  68. Weight Check
  69. Change PCP appt
  70. Schedule w/ RN
  71. PCP Change Form
  72. Schedule Nexplanon Insertion
  73. Inpatient F/U
  74. Immune Request
  75. Normal RN Triage
  76. Well Child Check - ECC
  77. Rx Clarification - w/ Pharmacy
  78. New Patient - EDM
  79. Give walk-in wait time
  80. Hep C call to Emily
  81. Over 20 in queue
  82. Well Exam w/ PAP
  83. Schedule IUD Insertion
  84. Well Child Check - EVS
  85. Well Child Check - EDM
  86. Out of Network Ins
  87. Say Hi to Mad Max
  88. Schedule w/ MA
  89. Transfer to Dental
  90. Relay lab results
  91. Enroll pt in Portal