PharmacyCallWell ChildCheck -EVSSchedulew/ MANo ptcasecreatedADD/ADHDinquiryR/S BHAppt$25DPImmuneRequestCM -BPreadingNewBHPatientNewPatient- EVCAbnormalTestResultsSameDayApptGo toWalk InScheduleSTDCheckTransfertoDentalAngryPatientChangePCPapptWell ChildCheck -EDMNutritionApptMATIntakeKudosNewPatient- EDMSchedulew/ RNJaundiceProvidertoProvidercallNewPatient- EVSNewbornExamLanguageLine CallRx sentto wrongpharmacyINRReadingsScheduleNexplanonRemovalNewRxrequestOrderInterp -UniversalDoubleBookApptNewOBIntakeOut ofNetworkInsWell ChildCheck -ARLScheduleNexplanonInsertionPostPartumCheck UpMedicalRecordRequestInpatientF/USpeak totheManagerBacklinenotansweredOver20 inqueueWell ChildCheck -LYNCM -SugarLevelsTB TestSchedulingERF/UUpdateInsuranceSay Hito MadMaxRelaylabresultsNonControlledRefillRequestNewpatient- ARLPTOrdersControlledRefillRequestTransfertoBillingNewPatient w/GoodmanWell ChildCheck -ECCPregnancyConfirm -BloodWell ChildCheck -EVSScheduleLabsNormalRNTriageSportsPhysicalPCPChangeFormEnrollpt inPortalDMFollowupGivewalk-inwait timeR/S duetoHopelinkPCPUnavailableRxClarification- w/PharmacyReferralStatusPt casetoProviderNewPatient- ECCWellExamw/ PAPCan Iget aUA?HomeHealthOrdersNocalls inqueueWeightCheckTransfercall toPEESHep Ccall toEmilyWell ChildCheck -EVCPregnancyConfirm -UrineScheduleIUDRemovalDepoShotMadisonClinicCallOver 15calls inqueueCPEScheduleIUDInsertionUrgentTriageClinicMgrCallPharmacyCallWell ChildCheck -EVSSchedulew/ MANo ptcasecreatedADD/ADHDinquiryR/S BHAppt$25DPImmuneRequestCM -BPreadingNewBHPatientNewPatient- EVCAbnormalTestResultsSameDayApptGo toWalk InScheduleSTDCheckTransfertoDentalAngryPatientChangePCPapptWell ChildCheck -EDMNutritionApptMATIntakeKudosNewPatient- EDMSchedulew/ RNJaundiceProvidertoProvidercallNewPatient- EVSNewbornExamLanguageLine CallRx sentto wrongpharmacyINRReadingsScheduleNexplanonRemovalNewRxrequestOrderInterp -UniversalDoubleBookApptNewOBIntakeOut ofNetworkInsWell ChildCheck -ARLScheduleNexplanonInsertionPostPartumCheck UpMedicalRecordRequestInpatientF/USpeak totheManagerBacklinenotansweredOver20 inqueueWell ChildCheck -LYNCM -SugarLevelsTB TestSchedulingERF/UUpdateInsuranceSay Hito MadMaxRelaylabresultsNonControlledRefillRequestNewpatient- ARLPTOrdersControlledRefillRequestTransfertoBillingNewPatient w/GoodmanWell ChildCheck -ECCPregnancyConfirm -BloodWell ChildCheck -EVSScheduleLabsNormalRNTriageSportsPhysicalPCPChangeFormEnrollpt inPortalDMFollowupGivewalk-inwait timeR/S duetoHopelinkPCPUnavailableRxClarification- w/PharmacyReferralStatusPt casetoProviderNewPatient- ECCWellExamw/ PAPCan Iget aUA?HomeHealthOrdersNocalls inqueueWeightCheckTransfercall toPEESHep Ccall toEmilyWell ChildCheck -EVCPregnancyConfirm -UrineScheduleIUDRemovalDepoShotMadisonClinicCallOver 15calls inqueueCPEScheduleIUDInsertionUrgentTriageClinicMgrCall

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pharmacy Call
  2. Well Child Check - EVS
  3. Schedule w/ MA
  4. No pt case created
  5. ADD/ADHD inquiry
  6. R/S BH Appt
  7. $25 DP
  8. Immune Request
  9. CM - BP reading
  10. New BH Patient
  11. New Patient - EVC
  12. Abnormal Test Results
  13. Same Day Appt
  14. Go to Walk In
  15. Schedule STD Check
  16. Transfer to Dental
  17. Angry Patient
  18. Change PCP appt
  19. Well Child Check - EDM
  20. Nutrition Appt
  21. MAT Intake
  22. Kudos
  23. New Patient - EDM
  24. Schedule w/ RN
  25. Jaundice
  26. Provider to Provider call
  27. New Patient - EVS
  28. Newborn Exam
  29. Language Line Call
  30. Rx sent to wrong pharmacy
  31. INR Readings
  32. Schedule Nexplanon Removal
  33. New Rx request
  34. Order Interp - Universal
  35. Double Book Appt
  36. New OB Intake
  37. Out of Network Ins
  38. Well Child Check - ARL
  39. Schedule Nexplanon Insertion
  40. Post Partum Check Up
  41. Medical Record Request
  42. Inpatient F/U
  43. Speak to the Manager
  44. Backline not answered
  45. Over 20 in queue
  46. Well Child Check - LYN
  47. CM - Sugar Levels
  48. TB Test Scheduling
  49. ER F/U
  50. Update Insurance
  51. Say Hi to Mad Max
  52. Relay lab results
  53. Non Controlled Refill Request
  54. New patient - ARL
  55. PT Orders
  56. Controlled Refill Request
  57. Transfer to Billing
  58. New Patient w/ Goodman
  59. Well Child Check - ECC
  60. Pregnancy Confirm - Blood
  61. Well Child Check - EVS
  62. Schedule Labs
  63. Normal RN Triage
  64. Sports Physical
  65. PCP Change Form
  66. Enroll pt in Portal
  67. DM Follow up
  68. Give walk-in wait time
  69. R/S due to Hopelink
  70. PCP Unavailable
  71. Rx Clarification - w/ Pharmacy
  72. Referral Status
  73. Pt case to Provider
  74. New Patient - ECC
  75. Well Exam w/ PAP
  76. Can I get a UA?
  77. Home Health Orders
  78. No calls in queue
  79. Weight Check
  80. Transfer call to PEES
  81. Hep C call to Emily
  82. Well Child Check - EVC
  83. Pregnancy Confirm - Urine
  84. Schedule IUD Removal
  85. Depo Shot
  86. Madison Clinic Call
  87. Over 15 calls in queue
  88. CPE
  89. Schedule IUD Insertion
  90. Urgent Triage
  91. Clinic Mgr Call